About Skedify

Schedule and run your client meetings effortlessly. Skedify is an omnichannel appointment scheduling software that simplifies how you schedule and run customer meetings. Let your clients choose how, when and where to meet you in just a few clicks. Skedify is built for enterprises operating in financial advising, legal services, private and retail banking, insurance, and high involvement retail (automotive, home improvement, and travel).

Key benefits of Skedify

Automated appointment scheduling:
Allow customers to set up meetings with the right expert, through the preferred channel, at a suitable time.

Built-in video meeting platform:
Keep things virtual. Our powerful scheduling solution is coupled with a reliable, high-definition video chat solution.

Omnichannel appointments:
Schedule virtual HD-video meetings, allow clients to schedule meetings to take place at their homes or increase in-branch appointments.

Advanced scheduling and availability rules:
Manage Skedify user roles and access rights, activate or disable individual accounts and set up company-wide rules.

Performance analytics:
Assess your team's efficiency by different topics, availability hours and customer satisfaction levels.

Marketing automation:
Convert more leads by integrating Skedify with your current marketing funnel.

Devices

Business size

S M L

Markets

United Kingdom, United States

Supported Languages

Dutch, English, French, German

Images

Guide customers through simple scheduling steps to set up a meeting with the right expert, trough their prefered channel, at the most suitable time.
Built-in Video Meeting Platform (White Labeled)
Subject Management on a Branch level: 
- Assign experts to the Subject
- Earliest available Slot Shown
- Meeting Lenght
- Auto Accept On/Off
Availability Templates that Lets your agent easily align their availability with their routine.
Advanced Omnichannel Scheduling rules. 
Assign channels available per topic, date, time, location and expert.
View 6 more
Skedify video Skedify screenshot: Guide customers through simple scheduling steps to set up a meeting with the right expert, trough their prefered channel, at the most suitable time. Skedify screenshot: Built-in Video Meeting Platform (White Labeled) Skedify screenshot: Subject Management on a Branch level: 
- Assign experts to the Subject
- Earliest available Slot Shown
- Meeting Lenght
- Auto Accept On/Off Skedify screenshot: Availability Templates that Lets your agent easily align their availability with their routine. Skedify screenshot: Advanced Omnichannel Scheduling rules. 
Assign channels available per topic, date, time, location and expert.

Features

Total features of Skedify: 76

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Applications Management
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Booking Management
  • Business Process Automation
  • CRM
  • Calendar Management
  • Calendar Sync
  • Callback Scheduling
  • Campaign Management
  • Chat/Messaging
  • Client Database
  • Client Portal
  • Communication Management
  • Conditional Logic
  • Configurable Workflow
  • Confirmation/Reminders
  • Contact Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Data Capture and Transfer
  • Data Visualization
  • Drag & Drop
  • Email Alerts
  • Email Invitations & Reminders
  • Email Management
  • Email Templates
  • Employee Profiles
  • Feedback Management
  • HTML5 Technology
  • Lead Generation
  • Match & Merge
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Multi-Language
  • Multi-Location
  • Online Booking
  • Presentation Streaming
  • Real Time Notifications
  • Real-time Scheduling
  • Real-time Updates
  • Reminders
  • Reporting/Analytics
  • Request Assignment
  • Role-Based Permissions
  • Room Booking
  • SMS Messaging
  • SSL Security
  • Scheduling
  • Secure Data Storage
  • Single Sign On
  • Social Media Integration
  • Status Tracking
  • Task Scheduling
  • Team Calendars
  • Travel Management
  • User Management
  • Video Conferencing
  • Visual Analytics
  • Website Analytics
  • Website Integration
  • Workflow Management
  • iCalendar Support

Alternatives

10to8

4,6
#1 Alternative to Skedify
Free Online Booking & Appointment Scheduling Software loved by over 50,000 businesses worldwide. Reduce no-shows by up...

Vagaro

4,7
#2 Alternative to Skedify
Vagaro is a web-based solution for salon, wellness and fitness center owners to promote their business, manage staff,...

SimplyBook.me

4,6
#3 Alternative to Skedify
SimplyBook.me is an online booking system for SMEs and enterprises across all service-providing industries. With...

Vonigo

4,7
#4 Alternative to Skedify
Vonigo is a cloud-based business management platform that helps increase sales and streamline operations of field...

Reviews

Overall rating

4,4 /5
(18)
Value for Money
4,6/5
Features
4,3/5
Ease of Use
4,2/5
Customer Support
4,4/5

Already have Skedify?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 18
Karel M.
Overall rating
  • Industry: Banking
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Easy to use

Reviewed on 2019/01/02

Pros

Works on efficiency. You minimize the time on planning an appointment with customers

Cons

The chance on less quality leads is higher. It's best to do a check by contact the customer after planning an appointment.

Cathérine V.
Overall rating
  • Industry: Financial Services
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy and simple

Reviewed on 2018/12/26

Very positive, it supports us to service our customers in a smooth and professional way... Good job!

Very positive, it supports us to service our customers in a smooth and professional way... Good job!

Pros

It's easy to use, there are very few errors and if there are, the customer support service is very helpful and acts fast. The slightest problem is dealt with within a few hours and the solution is tested thorougly... Super!

Cons

Nothing really. It would be nice if there was a '2 way link' between my calendar and skedify. If I make changes to the appointment in my calendar, this is not modified in skedify, which can be confusing for customers. But if we make te effort the also change it in skedify, the problem is solved.

Response from Skedify

Hi Catherine, thank you for the review. Concerning your remark on the 2-way communication, we need to develop an Outlook add-in. It is on the roadmap and will be released in the future after thorough testing! Our solution is constantly evolving and new features keep on coming constantly!
- Pieter, Customer Success Manager at Skedify

Yannice L.
Overall rating
  • Industry: Retail
  • Company size: 501-1 000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Skedify

Reviewed on 2019/04/09

Pros

It's positive that our clients can make their own oppointment online.

Cons

It's not so simple to work with, to change appointments, ....

Response from Skedify

Hi Yannice,

Thank you for your review. We take your remarks by heart and want you to have a complete and easy experience . We will reach out to you to give you some extra information and training materials. We strive to be a 5* company all the way.

Verified Reviewer
Overall rating
  • Industry: Retail
  • Company size: 1 001-5 000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Review Skedify

Reviewed on 2019/04/09

It's a short experience but so far so good.
Our company is looking to upgrade and adapt the tool to...

It's a short experience but so far so good.
Our company is looking to upgrade and adapt the tool to our needs.
I look forward to the evolution.

Pros

Easy to use. The tool speaks for itself.
It's easy to book a appointment.
It helps the communication with our client.
They get a textmessage so they wont forget the oppointment.
Because of the message less people are too late.

Cons

It's not integrated in Outlook.
Now i need to use 2 planning tools

Response from Skedify

Hi reviewer,

Thank you for your review of Skedify. We are happy to read that you are satisfied with the product.

Outlook integration however is possible with Skedify. It is an easy plug and play procedure. We would be happy to help you, Please provide your contact details to [email protected] so we can solve your constraint.

Martin V.
Overall rating
  • Industry: Financial Services
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

comfort

Reviewed on 2019/01/02

Good support and easy to use.

Good support and easy to use.

Pros

easy to use and very good and friendly support.

Cons

I would prefer more inter active options to use for evening hours

Response from Skedify

Hi Martin, thank you for your review. A new feature for even more interactive options is in development now and will be released very soon! I will keep you updated on this but I am convinced you will like it!
- Pieter, Customer Success Manager at Skedify

Showing 5 reviews of 18 Read all reviews

Skedify FAQs

Below are some frequently asked questions for Skedify.

Skedify offers the following pricing plans:

  • Starting from: €14,00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

We do not have any information about Skedify features

Skedify has the following typical customers:

11-50, 51-200, 201-500, 501-1 000, 1 001+

Skedify supports the following languages:

Dutch, English, French, German

Skedify supports the following devices:

Skedify integrates with the following applications:

Adobe Experience Manager, Aura Call Center Elite, Chatfuel, Content Hub, Creatio CRM, Drupal, Google Analytics, Google Calendar, Google Workspace, HubSpot CRM, Mailchimp, Microsoft 365, Microsoft Outlook, Salesforce Sales Cloud, Selligent, Snapforce, Tableau

Skedify offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Skedify.