About Wisp
Wisp is a full-service, cloud-based space management solution designed to configure stack diagrams to space functions, square footage, headcount, and business units. It provides space and occupancy management on interactive floor plans with the functionality required by real estate and facility teams for efficient strategic planning. The SaaS Wisp solution is supported by ongoing floor plan updates and advisory services for the whole real estate life cycle.
Wisp is a unique solution that can be tailored to any business needs and aims to fill the gaps in conventional IWMS, and CAFM software. Wisp is an intuitive and robust web-based platform that helps to manage occupancy and space, with tools for configuring it for the purpose of sharing data with existing enterprise systems.
It is a fast and accurate tool that helps optimize space and prepare businesses for unexpected and quick access to information about space as well as occupancy for real estate and facilities managers. Users gain access to Wisp’s advanced reporting features which gives full control in the hands of the client for critical decision-making instantly.
Pricing starting from:
US$600,00/month
- Free Trial
- Subscription
Key benefits of Wisp
Devices
Business size
Markets
Supported Languages
Pricing starting from:
US$600,00/month
- Free Trial
- Subscription
Images
Features
Total features of Wisp: 23
- Administrative Reporting
- Asset Management
- Change Management
- Customizable Reports
- Data Import/Export
- Design Management
- Drag & Drop
- Floor Plans & Maps
- For Offices
- Incident Management
- Inspection Management
- Lease Management
- Maintenance Management
- Occupancy Management
- Office Directory
- Reporting/Analytics
- Resource Allocation & Planning
- Resource Management
- Space Management
- Space Reservation
- Usage Tracking/Analytics
- Workflow Management
- Workstation Tracking
Alternatives
Spacewell
Common Areas
MRI Software
OfficeSpace
Reviews
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Write a Review!- Industry: Cosmetics
- Company size: 501-1 000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Just right
Reviewed on 2019/03/29
WISP has been excellent! Great technical and customer support an intuitive suite of built in...
WISP has been excellent! Great technical and customer support an intuitive suite of built in reports and the ability to request customization. You can "right size" the module subscription to fit your need. The system is not bloated, it simply does what it promises to do and in my experience sometimes more than you expected. It is reassuring to know that I can answer various space and head count related questions usually in under 5 minutes.
Pros
The system is straight forward, easy to understand not overly complicated get the results you're looking for.
Cons
The only caveat it's difficult on mobile devices but it is being addressed.
Response from Gensler
Phillip, thank you for sharing this positive feedback on our software and advisory team! We're glad to hear that you are easily able to get the information you need and that Wisp is right-sized for your needs.
- Industry: Entertainment
- Company size: 10 000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent User Friendly Program !!
Reviewed on 2019/12/06
This has been a wonderful experience since day one! Each contact is so helpful and responds very...
This has been a wonderful experience since day one! Each contact is so helpful and responds very quickly. [SENSITIVE CONTENT HIDDEN] is our main contact and has helped us work out so many issues over the years and has worked closely with us to create the best possible way for Wisp to work for us, and have our information updated automatically when possible. Wonderful customer service! When I have questions they are quickly answered, issues resolved.
Pros
Very organized, easy to read and easy to get to the info I need. VERY user friendly. Quick to learn, quick to use. Provides us with the information we need a real time as we update. It offers more options that we have used.
Cons
There are times we wish it could conform to our detailed specifics. Having said that, we are aware that with programing changes you can accomplish most requests but with our restricted budgets and timeframes some aren't attainable.....or would really be worth the costs.
Response from Gensler
Marilyn, it's wonderful to hear this positive feedback, and we are so happy that you've found Wisp insightful and easy to use! We strive to deliver the highest level of customer service and your long-time account leader will be thrilled with this review on how he had helped your team succeed. Thank you!
- Industry: Real Estate
- Company size: 10 000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
AT&T - CRE WISP
Reviewed on 2019/12/09
Pros
I love the layout of the program, once you understand how to navigate through the program it is very user friendly. All of my buildings and occupancy data can be accessed in a matter of seconds which is very helpful for a campus of 4,500+ employees. The color coded occupancy data per leader is also very helpful when overseeing the floor plate by Business Unit. I also appreciated the fact that I was able to add my floor leads to ensure the occupancy is accurate.
Cons
At first, it was a little difficult to navigate but [SENSITIVE CONTENT HIDDEN] and the team did a great job of hosting training sessions. These worked really well for my team and I. It would also be nice to incorporate our HR systems into WISP so that it tracks when employees leave the business by generating a report. I agree that not tying it web phone as employees sometimes change their own seats would cause too much confusion but if a notice when they leave was made available that would be helpful. Although I believe that would have to be on the AT&T side and not through WISP.
Response from Gensler
Daniel, we love to hear that Wisp is user-friendly and easy to navigate. It's great that you've granted your floor leads access to help maintain the data. We always encourage this as it helps improve data accuracy and integrity! With such a huge campus, easily accessing your portfolio within seconds sounds like a big help. When you are ready to further integrate your HR systems with Wisp, let us know and we will be happy to assist.
- Industry: Computer Software
- Company size: 1 001-5 000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy to Use Space Planning Software
Reviewed on 2021/02/24
Having the whole portfolio reporting on a consistent USF basis and having full transparency on a...
Having the whole portfolio reporting on a consistent USF basis and having full transparency on a global basis is the primary driver. We are implementing an auto data feed and SSO which should improve accuracy and usability.
Pros
It is easy to use and the support is fantastic.
Cons
The recently introduced reservation module is rudimentary and not consistent with the overall software. Hoping they will improve and expand this functionality soon.
Response from Gensler
Peter,
It's great to hear our team has been fantastic and that Wisp is providing you with transparency and consistency across your portfolio. Once you've integrated Wisp with your other systems, you'll also reap the benefits of increased data accuracy.
We truly appreciate your candid feedback about our reservation capabilities, and are excited to share that we're currently developing three additional features to expand the functionality, as well as add completely new functionality. Our upcoming features will include:
The ability to reserve desks for up to a year in advance
The ability to reserve desks on behalf of another person(s)
Touchless check in/out of desks using QR codes
If you are interested in hearing more about our upcoming enhancements, please reach out to your Wisp Advisor!
- Industry: Facilities Services
- Company size: 1 001-5 000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
WISP's Overall Performance for my Job Function
Reviewed on 2019/01/22
WISP has revolutionized the way our company internally charges our departments rent for their space...
WISP has revolutionized the way our company internally charges our departments rent for their space usage. Making rent allocation changes is so easy now and the export and reporting features are in real time as well. WISP's space accountability and seat assignment allows us to track underutilized space more efficiently and gives us the ability to know who is located where, and if we have vacancies that can be filled.
Pros
The ability to make assignment and accountability changes in real time is the most efficient feature to me. The functionality and reporting features have such an expanded capability. With this product we have cut down a tremendous amount of labor hours doing manual change requests and alterations to the primitive accountability process we had previously. With this product you can determine if you are utilizing your space to its maximum efficiency and see where and how you can improve.
Cons
The inability for the user/operator to add/move or reconfigure standard furniture while in the furniture layer as opposed to sending the request to support.
Response from Gensler
Frank, thank you so much for taking the time to write this detailed review! It's wonderful to hear how Wisp has significantly reduced your labor hours for change requests, reporting and rent allocation changes. We pride ourselves on making our clients' lives easier and love hearing how Wisp has made this impact!
Wisp FAQs
Below are some frequently asked questions for Wisp.Q. What type of pricing plans does Wisp offer?
Wisp offers the following pricing plans:
- Starting from: US$600,00/month
- Pricing model: Subscription
- Free Trial: Available
Priced per square footage with tiered pricing: Price decreases as SF increases. Contact Wisp for more information on pricing.
Q. What are the main features of Wisp?
We do not have any information about Wisp features
Q. Who are the typical users of Wisp?
Wisp has the following typical customers:
2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+
Q. What languages does Wisp support?
Wisp supports the following languages:
English
Q. Does Wisp support mobile devices?
Wisp supports the following devices:
Q. What other apps does Wisp integrate with?
We do not have any information about what integrations Wisp has
Q. What level of support does Wisp offer?
Wisp offers the following support options:
Email/Help Desk, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Wisp.
