About ConfirmKit

ConfirmKit is a user research and customer development platform that helps organizations of all sizes to discover what their users really want. ConfirmKit helps product teams to conduct, analyze, and store qualitative data from user interviews, highlight patterns and trends in the data, and ultimately, align their product offering with what users want.

Key benefits of ConfirmKit include a systematized and standardized process for conducting interviews with users and people within an organization; every member of the team can contribute to the research. A flexible note-taking feature allows interviewers to follow a pre-planned interview script but also to deviate from it depending on where the conversation goes. Once the research has been conducted, ConfirmKit aggregates and analyzes the gathered data. ConfirmKit aggregates this data across all interviews and presents the findings, to provide organizations with a better understanding of their users and their users' needs.

Using ConfirmKit's systematized user research and customer development platform, any organization can confidently build and improve products for their users.

Pricing starting from:

US$29,00/month

  • Free Trial
  • Subscription

Key benefits of ConfirmKit

• ConfirmKit allows businesses to prepare, conduct and analyze interviews with users, for a comprehensive understanding of their demands.

  • The platform automates the process of preparing and conducting interviews, with pre-prepared interview scripts, smart forms, and field guides.

  • ConfirmKit provides insightful data analysis as the interview advances, and helps teams to derive a conclusion at the end.

  • Identify patterns in customer behavior and understand emerging market trends.

  • ConfirmKit enables businesses to aggregate insights and research from channels including online chat, email, forums, and research.

  • Devices

    Business size

    S M L

    Markets

    Australia, Canada, United Kingdom, Japan, United States

    Supported Languages

    English

    Pricing starting from:

    US$29,00/month

    • Free Trial
    • Subscription

    Images

    Conduct research via online chat, e-mail, online forums, etc.
    Use interview scripts and field guides to conduct seamless, efficient user interviews
    Gather product feedback via smart interview forms
    View 6 more
    ConfirmKit screenshot: ConfirmKit screenshot: ConfirmKit screenshot: Conduct research via online chat, e-mail, online forums, etc. ConfirmKit screenshot: Use interview scripts and field guides to conduct seamless, efficient user interviews ConfirmKit screenshot: Gather product feedback via smart interview forms

    Features

    Total features of ConfirmKit: 26

    • Behavior Tracking
    • Chat/Messaging
    • Customer Database
    • Customer Experience Management
    • Customer Segmentation
    • Customizable Forms
    • Customizable Questions
    • Dashboard
    • File Transfer
    • Forms Management
    • Interview Scheduling
    • Multi-Channel Distribution
    • Multi-Department/Project
    • Multiple Projects
    • Negative Feedback Management
    • Product Data Management
    • Reporting/Analytics
    • Search/Filter
    • Surveys & Feedback
    • Text Analysis
    • Trend Analysis
    • Usability Testing
    • User Journeys
    • User Research Analysis
    • Visual Analytics
    • Visual Discovery

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    ConfirmKit FAQs

    Below are some frequently asked questions for ConfirmKit.

    ConfirmKit offers the following pricing plans:

    • Starting from: US$29,00/month
    • Pricing model: Subscription
    • Free Trial: Available

    One Project: $49 one-time payment Unlimited Research: $39/month on a monthly subscription or $29/month on a yearly subscription

    We do not have any information about ConfirmKit features

    ConfirmKit has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    ConfirmKit supports the following languages:

    English

    ConfirmKit supports the following devices:

    We do not have any information about what integrations ConfirmKit has

    ConfirmKit offers the following support options:

    Email/Help Desk, Chat

    Related categories

    See all software categories found for ConfirmKit.