Lockbox LIMS

Lockbox LIMS

Configurable LIMS solution for lab technicians

5/5 (6 reviews)

Lockbox LIMS Overview

Lockbox LIMS is a configurable LIMS (laboratory information management solution) for laboratories within research and analytical/QC fields. The cloud-based platform offers features for sample tracking, storage management, protocol execution, inventory management, and next gen sequencing (NGS). Lockbox LIMS also provides a self-service customer portal to allow clients to submit samples electronically, and track their request status in real time.

The sample tracking module within Lockbox LIMS provides lab technicians with tools to ensure the quality and security of samples. Samples can be managed from end-to-end, with features for importing sample entries in bulk, sample status tracking, barcode scanning for samples, creation of child aliquot records for tracking, unique sample name creation, and more. Barcode labels can be added to samples for ease of identification and scanned when organizing or moving samples or other inventory. Lockbox LMS also facilitates storage of samples and related data, freeze/thaw cycle tracking, and audit trails for each individual sample.

Lockbox LIMS can also be used to configure and manage freezers within labs, track which inventory is stored where, input and oversee protocols, configure workflows, and manage NGS projects. The self-service customer portal allows clients to make electronic submissions for samples and track the status of their requests in real time.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

Lockbox LIMS Reviews

Overall rating
5/5
100% positive reviews
6
Excellent
0
Very good
0
Average
0
Poor
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Terrible
Peter W.

Lockbox LIMS by Thirdwave: Great LIMS for multi-center NIH funded program projects.

Used Daily for 1+ year
Reviewed on 2019/07/15
Review Source: Capterra

We were trying to solve a communication and coordination between performance centers that are located in different US states, and countries around the world, that are work together as a consortium for NIH and EU funded projects and needed a way to track samples, as well as disseminate sample and project meta-data, and perform management of each program.

Pros

The first strength is the design of the lockbox schema, that covers most of the basic LIMS features required by any laboratory that may need GCLP or GMP level requirements, including database encryption, tracking of sample custody, protocol/SOP management, and implementation of electronic forms and data entry when implementing protocols.

A second and most important strength go this lies is the ability to customize what the LIMS tracks, and share information using collaborative portals, that enable multi-site communications and coordinate data entry and dissemination. Rules and design are configured in the lims using an easy to use desktop like interface, then the same rules are pushed to a portal through the force 'lightning interface'.

Finally, and what ultimately is responsible for all the functionality, is how the force API was leveraged to design a logically consistent set of LIMS applicable features that provide easy to use desktop like configuration tools so the end user organization.

Cons

There is nothing I really don't like about the software. However the underlying Force API is a very powerful and has many features, and it would have been useful to have shorter case/article documentation to provide more focused help for the Lockbox Lims application itself for administrator and end users. Since we had started using the Lims, Thirdwave had published a support portal with a searchable knowledge base that contains articles for the common administrative tasks for managing the Lockbox application, that provides specific guidance to setting up and managing Lockbox features.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Emma C.

This software has greatly simplified my job, and I am so grateful.

Used Daily for 1+ year
Reviewed on 2019/05/01
Review Source: Capterra

I love working with Lockbox LIMS. They are very responsive and extremely helpful. Their software has made my job so much easier and it has allowed me to spend more time focusing on other aspects of my job and get more work done rather than spending all of my time tracking down samples. I would highly recommend this software and company to anyone considering it.

Pros

The software is simple to use and there are many ways for you to complete the same task. Using other software in the past was so frustrating as you have to be exact and complete the tasks in the same manner. If you made an incorrect click nothing would work as expected. Whereas with Lockbox LIMS, the software is very user-friendly and logical, which is a major benefit to people in my profession. It has been so easy for us to incorporate this into our daily functioning to save us so much time and energy.

Cons

Due to the nearly limitless possibilities, it was difficult initially to figure out exactly what we needed. We had to go through several iterations in order to get to our current final product. We had become so fixed in using our spreadsheet based tracking that we initially created something that was not as useful as it could have been. However, after working with our primary contact at Third Wave on a regular basis we were able to develop something fantastic. She had many great ideas and based on her knowledge and experience we were able to greatly increase our productivity.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Jeremy D.

Excellent LIMS for CRO's

Used Daily for 2+ years
Reviewed on 2019/05/20
Review Source: Capterra

Our experiences with Lockbox have been nothing but positive. During the development process, we thought we had hit game-breaking roadblocks but they worked with us to resolve those issues and even passively improved the flow of some of our processes as we worked through those issues. In the 2+ years I have been working with the team at Lockbox, I have always had the feeling they truly care about our experience with their software and wanted our company to get the most out of their software in order to help us succeed.

Pros

The possibilities with Lockbox go on and on. What started as a desire to improve our inventory management has grown to incorporate most of the lab aspects of our business. It is very flexible and easy to use and customize. Customer service is top-notch and they are willing to listen to ideas for future improvements and customer needs. Also, being built on Salesforce, having access to the Salesforce AppExchange cannot be overlooked.

Cons

Initially, it was hard to wrap my head around how much the software could do if we wanted to use it to its maximum potential.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Jon H.

Great LIMS for Biotech Lab

Used Daily for 2+ years
Reviewed on 2019/05/08
Review Source: Capterra

Overall, it has been a great experience. I would highly recommend it.

Pros

We like how user friendly it is. We were able to get up and running on Lockbox to track our samples and projects within a few days. The screens are very user friendly. If we have questions, they answer them quickly. The software has helped us keep track of our samples and project status. Before we were using Excel. We are a CRO and Lockbox make our projects (samples, results, reports) much more organized.

Cons

When we first started using the software 2 years ago, the box map feature was not as nice as it is now. Now it provides even better features to customize which fields can be displayed. We have been too busy to turn on the new feature, but wished we had been trained on it initially because it is a nice way to find samples in boxes.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Ryan C.

Lockbox LIMS for Drug Compound Lifecycle Management

Used Daily for 1+ year
Reviewed on 2018/11/29
Review Source: Capterra

We have been using Lockbox LIMS for over a year and a half at our therapeutics company to manage the lifecycle of our drug compounds and therapeutic programs, and we couldn't be happier. We use Lockbox to track all of our samples, including sample attributes, storage locations, and sample lineage (derived samples and aliquots). The sample and storage management modules are feature-rich, flexible, and easy to use. I was able to implement the system for our lab without any assistance from my IT department, which tells you how easy it is to install. The customer support has been excellent. I wholeheartedly recommend Lockbox to any research lab, QC lab, or other type of organization that needs a LIMS.

Pros

Ease of use and implementation, flexibility, customer service.

Cons

My only "con" so-to-speak for the software is that some of my colleagues never fully realized how powerful it was.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Lockbox LIMS Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Contact Third Wave Analytics for pricing information.

Lockbox LIMS Features

  • Client Portal
  • HIPAA Compliance

  • Activity Dashboard
  • Appointment Management
  • Automated Scheduling
  • Automatic Notifications
  • Automatic Reminders
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Claims Management
  • Compliance Management
  • Customizable Reporting
  • Customizable Templates
  • Document Management
  • Document Storage
  • Records Management
  • Reporting & Statistics
  • Self Service Portal
  • Workflow Management

Additional information for Lockbox LIMS

Key features of Lockbox LIMS

  • Certificates of Analysis
  • Data Analysis Auditing
  • Data Import / Export
  • EMR Interface
  • Lab Instrument Interface
  • Lab Instrument Interface
  • Multi-Location Printing
  • Online Instrumentation
  • Physician Test Panels
  • Procedure-Based Billing
  • Sample Tracking
  • Sample Tracking
  • Specification Management

Benefits

  • Track lab samples with tools for importing sample data, custom indicators to track sample status, creation of sample records, full audit history, and more.

  • Configure a freezer management system with the ability to create custom layouts, label freezers, organize equipment, and track what is stored in each freezer.

  • Manage inventory and track items in real time. Lockbox LIMS facilitates barcode scanning to track inventory location and numbers, as well as expiration notifications.

  • Setup unique protocols for each lab and generate workflows to ensure these protocols are met.

  • Configure Lockbox LIMS to each business with support for a range of compliance requirements, translation capabilities, and integrations with third party tools through APIs.

  • Lockbox LIMS FAQs

    Below are some frequently asked questions for Lockbox LIMS.

    Q. What type of pricing plans does Lockbox LIMS offer?

    Lockbox LIMS offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Available

    Contact Third Wave Analytics for pricing information.

    Q. What are the main features of Lockbox LIMS?

    Lockbox LIMS offers the following features:

    • Certificates of Analysis
    • Data Analysis Auditing
    • Data Import / Export
    • EMR Interface
    • Lab Instrument Interface
    • Lab Instrument Interface
    • Multi-Location Printing
    • Online Instrumentation
    • Physician Test Panels
    • Procedure-Based Billing
    • Sample Tracking
    • Sample Tracking
    • Specification Management

    Q. Who are the typical users of Lockbox LIMS?

    Lockbox LIMS has the following typical customers:

    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does Lockbox LIMS support?

    Lockbox LIMS supports the following languages:

    English

    Q. What type of pricing plans does Lockbox LIMS offer?

    Lockbox LIMS has the following pricing plans:

    Subscription

    Q. Does Lockbox LIMS support mobile devices?

    We do not have any information about what devices Lockbox LIMS supports

    Q. What other apps does Lockbox LIMS integrate with?

    We do not have any information about what integrations Lockbox LIMS has

    Q. What level of support does Lockbox LIMS offer?

    Lockbox LIMS offers the following support options:

    Online Support, Phone Support