SmartFile

On-premise & cloud file management solutions

4,3 /5 (55 reviews) Write a Review!

SmartFile Overview

What is SmartFile?

SmartFile is a cloud file management solution which manages and secures file sharing processes among employees and external users. Designed for large enterprises, SmartFile offers encrypted file storage and FTP hosting tools to help govern compliance across all IT operations. SmartFile supports integrations with PC through desktop connector, Macs and PCs through WebDav, and Microsoft Outlook. The product is available on per employee monthly subscription and extends support through online chat and phone.

Primary features of SmartFile include multi-user account access, custom roles and permissions, restricted file transfer, branding, secure virtual folder links, email alerts, file versioning and locking, granular permissions, automation and HIPAA-compliant activity logs. SmartFile also allows supports FTP access, administrator control, AD/LDAP integrations for complete management of large file structures. Moreover, SmartFile comes with developer APIs and software development kits that enable modifications as per user requirements.

SmartFile Overview

Pricing

Starting from
US$6,00/month

Pricing options

Free Trial
Subscription
Value for money

Business: $6 per employee / month for 1TB storage and minimum 5 employees
Business Plus: $10 per employee / month for unlimited storage and minimum 10 employees
Business Unlimited: Contact SmartFile for pricing information for unlimited storage and unlimited users


SmartFile Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Access and manage files from a central location
Edit user profile information and customize user permissions
Developers can control user access options through the API
Create Users and Define Roles
Connect Storage to Desktop through WebDAV Drive
Editing Access Rules and Permissions
SmartFile video SmartFile screenshot: Access and manage files from a central location SmartFile screenshot: Edit user profile information and customize user permissions SmartFile screenshot: Developers can control user access options through the API SmartFile screenshot: Create Users and Define Roles SmartFile screenshot: Connect Storage to Desktop through WebDAV Drive SmartFile screenshot: Editing Access Rules and Permissions

SmartFile Reviews

SmartFile Reviews

Overall rating
4,3
/
5
Excellent
30

Very good
20

Average
1

Poor
0

Terrible
4

Value for Money
4,2
Features
4
Ease of Use
4,2
Customer Support
4,2
91% recommended this app
Jesse paul S.

Quality FTP for your Business


David H.

Willo Review


Justin E.

Has potential but need some flushing out of features

We eventually ended up abandoning the product due to other options in the file sharing space providing the needed features and storage requirements. At the time we stopped using the product many of the features were advertised but "coming soon" I do not know if this was the case but the cost of the solution overall with the limited capabilities was an issue that required us to look into other companies for our needs.


Scott P.

Does what it says it does


Zach W.

Overall really good but room for improvement


Jesse paul S.
Industry: Marketing & Advertising
Company size: 2-10 Employees

Quality FTP for your Business

Used Daily for 1+ year
Reviewed on 2019/02/01
Review Source: Capterra

Pros

I really enjoyed almost every feature provided by SmartFile, including the easy to use interface that can be customized to emulate brand look and feel and the ability to create a hub for my clients to use.

Cons

The only piece that I didn't appreciate was the price. My business is fairly small so the costs can quickly add up but I know SmartFile is the best solution for my business and clients and that is whay matters most.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

David H.
Industry: E-Learning
Company size: 11-50 Employees

Willo Review

Used Daily for 6-12 months
Reviewed on 2020/09/01
Review Source: Capterra

Pros

Cost efficient, easy to deploy and use with our customers, fast

Cons

Mostly a few UI/UX implementations regarding managing users, groups, shares. Some small attention on this front could yield goodness.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Justin E.
Industry: Financial Services
Company size: 51-200 Employees

Has potential but need some flushing out of features

Used Daily for 6-12 months
Reviewed on 2019/02/01
Review Source: Capterra

We eventually ended up abandoning the product due to other options in the file sharing space providing the needed features and storage requirements. At the time we stopped using the product many of the features were advertised but "coming soon" I do not know if this was the case but the cost of the solution overall with the limited capabilities was an issue that required us to look into other companies for our needs.

Pros

The interface for user management was easy to use and adding external clients was very simple.

Cons

There is a lack of features for the on-premise version. Some of the features that were advertised and sold to us as being available were not on the on-premise version and at the time of our use of this product there was no ETA in bringing those integrations in.

Rating breakdown

Ease of Use

Likelihood to recommend: 4.0/10

Scott P.
Industry: Electrical/Electronic Manufacturing
Company size: 2-10 Employees

Does what it says it does

Used Daily for 1-5 months
Reviewed on 2020/09/01
Review Source: Capterra

Pros

I like that it allows the use of filezilla

Cons

Seems to hang up if your upstream is not very good

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Zach W.
Industry: Publishing
Company size: 2-10 Employees

Overall really good but room for improvement

Used Daily for 2+ years
Reviewed on 2019/01/25
Review Source: Capterra

Pros

This is a great out of the box solution. It was fairly easy to set up. Nothing difficult to administer. Overall, this is exactly what we needed and I'm very glad we use SmartFile.

Cons

There are so many little things that are easy fixes that would make the experience much more pleasant.

I don't have a problem uploading files (i use it nearly every day) but a lot of the people on our team that use SmartFile struggle with certain things. Little things like having to click upload and then dragging and dropping in the the drop zone (that doesn't highlight when you drag a file over it) and then submit. People understand a file system. I would suggest imitating more of the features of a file system, at least for drag and drop.

Sorting files takes several steps. It would be nice it this was faster.

Uploading and downloading can be painfully slow at times. And no, its not our internet. Its you. We have a dedicated 1Gb download and upload line. Uploading and downloading from other servers are consistently faster. We upload to S3 every day and its always ten times faster. When we are transferring small files this isn't an issue. When we transfer a huge files. It becomes an issue.

I really like the activities feed. Its very helpful for reviewing activity on our account. The activity feed works great some times but fails to load at other time or is incredibly slow. Make this just work. Along the same lines, the notifications are extremely helpful but delayed too long.

I have a lot of team members who ask me to switch to dropbox. They have various reasons, not all legitimate, but some are. Look at their UI. Look at what they are doing. Its really easy to use.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

User recommendation
8/10
Based on 55 user ratings
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SmartFile Pricing

SmartFile Pricing

Starting from
US$6,00/month
Free Trial
Subscription
Value for money

Business: $6 per employee / month for 1TB storage and minimum 5 employees
Business Plus: $10 per employee / month for unlimited storage and minimum 10 employees
Business Unlimited: Contact SmartFile for pricing information for unlimited storage and unlimited users

Business: $6 per employee / month for 1TB storage and minimum 5 employees
Business Plus: $10 per employee / month for unlimited storage and minimum 10 employees
Business Unlimited: Contact SmartFile for pricing information for unlimited storage and unlimited users

Value for Money
4,2/5
Based on 55 user ratings
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SmartFile Features

SmartFile Features

API
Access Control
Activity Dashboard
Activity Tracking
Automatic Notifications
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Customizable Branding
Data Import/Export
Document Management
Document Storage
Drag & Drop Interface
File Management
Permission Management
Reporting & Statistics
Search Functionality
Third Party Integration
Workflow Management
Features
4/5
Based on 55 user ratings
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Categories

Additional information for SmartFile

Additional information for SmartFile

Key features of SmartFile

  • Access Controls/Permissions
  • Compliance Tracking
  • Document Archiving
  • File Recovery
  • File Sharing
  • Multiple Data Stores
  • Optical Character Recognition
  • Security & Encryption

Benefits

• Enables businesses to manage and share large files with employees and external users
• Allows users to access files securely from anywhere
• Helps users customize files and supports user access permissions
• Allows administrators to keep track of user activity
• Supports developer APIs which help users modify and control their software

SmartFile FAQs

SmartFile FAQs

Below are some frequently asked questions for SmartFile.

Q. What type of pricing plans does SmartFile offer?

SmartFile offers the following pricing plans:

Starting from: US$6,00/month

Pricing model: Subscription

Free Trial: Available

Business: $6 per employee / month for 1TB storage and minimum 5 employees Business Plus: $10 per employee / month for unlimited storage and minimum 10 employees Business Unlimited: Contact SmartFile for pricing information for unlimited storage and unlimited users

Q. What are the main features of SmartFile?

SmartFile offers the following features:

  • Access Controls/Permissions
  • Compliance Tracking
  • Document Archiving
  • File Recovery
  • File Sharing
  • Multiple Data Stores
  • Optical Character Recognition
  • Security & Encryption

Q. Who are the typical users of SmartFile?

SmartFile has the following typical customers:

Large Enterprises, Mid Size Business

Q. What languages does SmartFile support?

SmartFile supports the following languages:

English

Q. What type of pricing plans does SmartFile offer?

SmartFile has the following pricing plans:

Subscription

Q. Does SmartFile support mobile devices?

We do not have any information about what devices SmartFile supports

Q. What other apps does SmartFile integrate with?

SmartFile integrates with the following applications:

Microsoft Outlook

Q. What level of support does SmartFile offer?

SmartFile offers the following support options:

Phone Support, Online Support, FAQs, Knowledge Base