About Treatwell

Meet Treatwell Business: the all-in-one solution for beauty, barbers, and beyond. With smart salon management software and Europe's No.1 marketplace, Treatwell empowers you to do business better.

Manage appointments in a few clicks. Reduce no-shows with free SMS reminders. Increase loyalty with targeted marketing. Unlock business insights with data-driven reports. Sort out staff, stock, payments, and more all in one place. And put your business in the spotlight with unrivalled online visibility.


Key benefits of Treatwell

  • Make no-shows a thing of the past with automated booking reminders.

  • Manage individual permissions for your team members to instantly control app access.

  • Deliver a personal touch and contact clients directly with built-in email marketing tools.

  • Accept payments quickly and easily using our POS system.

  • Strengthen your existing client relationships and attract new customers with automated marketing tools.

  • Enjoy flexible pricing and find a plan that suits your salon.

  • Images

    Treatwell Software - Unlimited SMS reminders to remind your customers about their appointments: missed appointments will be a thing of the past.
    Treatwell Software - Treatwell has the industry’s most intuitive and advanced salon calendar, that lets you organise your days in no time.
    Treatwell Software - Create flash sales, VIP cards and marketing campaigns to keep customers coming back, again and again!
    Treatwell Software - Treatwell Pro’s intuitive and detailed reports provide you with all the information you need to strengthen your decision-making process, help you motivate your team, and give you total control of your salon at all times.
    Treatwell Software - Are you looking to increase your salon or spa’s visibility online? With Treatwell, you’ll have a dedicated salon page on the Treatwell app and website, with verified reviews and an excellent Google integration.
    View 6 more
    Treatwell video
    Treatwell Software - Unlimited SMS reminders to remind your customers about their appointments: missed appointments will be a thing of the past.
    Treatwell Software - Treatwell has the industry’s most intuitive and advanced salon calendar, that lets you organise your days in no time.
    Treatwell Software - Create flash sales, VIP cards and marketing campaigns to keep customers coming back, again and again!
    Treatwell Software - Treatwell Pro’s intuitive and detailed reports provide you with all the information you need to strengthen your decision-making process, help you motivate your team, and give you total control of your salon at all times.
    Treatwell Software - Are you looking to increase your salon or spa’s visibility online? With Treatwell, you’ll have a dedicated salon page on the Treatwell app and website, with verified reviews and an excellent Google integration.

    Not sure about Treatwell? Compare with a popular alternative

    Treatwell

    4.6 (266)
    VS.

    Starting Price

    £195.00
    year
    US$0.01
    one-time

    Pricing Options

    Free version
    Free trial
    Free version
    Free trial

    Features

    58
    36

    Integrations

    2
    No integrations found

    Ease of Use

    4.7 (266)
    5.0 (6)

    Value for Money

    4.2 (266)
    5.0 (6)

    Customer Service

    4.5 (266)
    5.0 (6)
    Green rating bars show the winning product based on the average rating and number of reviews.

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    Reviews

    Overall rating

    4.6 /5
    (266)
    Value for Money
    4.2/5
    Features
    4.5/5
    Ease of Use
    4.7/5
    Customer Support
    4.5/5

    Already have Treatwell?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 266
    Jamie
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: Self Employed
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    the whole Connect System

    Reviewed on 2019/02/21

    I have not had any issues with Treatwell since I have been with them. I have been with this company...

    I have not had any issues with Treatwell since I have been with them. I have been with this company from the days it was called Wahanda and seen the company grow to its new name Treatwell. I have had the best experience with this company and wish to have many more experiences as the company grows further and t my business grows with it. Yeahh!

    Pros

    I love everythng about the system, customers can book online change there appointment and pay online too. Very user friendly.

    Cons

    Tha fact you can not change the treatment once customer has paid online to a diffrent one. Sometime customers can choose the wrong treatment.

    Tanja
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    TREATWELL V. MINDBODY

    Reviewed on 2019/02/19

    Reach a large new audience .

    Reach a large new audience .

    Pros

    It's very user friendly - functionality for both salon and customer are idiot proof

    Cons

    limited functionality/ restricted when integrating the booking widget into our website . Not possible to ingrate it with another booking system

    Response from Treatwell

    Hi Tanja,

    Thank you so much for taking the time to leave us a review. We are so pleased that you find the software user friendly.

    We do integrate with some other booking systems. If you would like to find out more please reach out to your Account Manager.

    Thank you for being a great partner.

    Best,
    Treatwell

    Emily
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Awful!

    Reviewed on 2022/01/25

    The more and more I keep using treatwell the more and more I get frustrated. Bearing in mind salons...

    The more and more I keep using treatwell the more and more I get frustrated. Bearing in mind salons are their main source of income which would make you think they would listen to you, help you. Nooooo all they care about is getting their money. I will definitely look at moving to Fresha who are partner orientated and not money orientated. I was told by 5 different members of staff that clients can’t leave a review after a 1 month period. A client then leaves a review after 3 months, I contact the review team to tell them this is not fair because if someone is really unhappy they wouldn’t wait for 3 months and why would you allow it. He said they policy has always been the same. Honestly the team definitely need some training as they don’t know what they’re doing. The give false information on many different occasions as I’ve witnessed this. They Always side with the clients and they said that this is their policy. Clients can write whatever they like ( a client threatened us ) and this was allowed. There’s definitely no regulations as no one takes it seriously. Treatwell should not be allowed to be run like this, it’s damaging businesses!

    Pros

    The lovely clients you can create, you can add your own clients

    Cons

    The staff / booking system / review department.

    Serena
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: Self Employed
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Easy to use for daily stuff

    Reviewed on 2019/02/23

    Treatwell is a great way of giving me an online presence, which is where most people look for...

    Treatwell is a great way of giving me an online presence, which is where most people look for services.
    My line manager is brilliant & super efficient & helpful.
    The old pricing structure works much better for me so had I looked into it later I would probably not sign up under the new pricing.

    Pros

    The calendar - booking & changing appointments or blocks is so quick & easy

    Cons

    How i can no longer change my lead booking time.
    The combination of menus across the top & down the side of the screen can make it difficult to find things you don’t use often

    Abi Smith
    Overall rating
    • Industry: Banking
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Easy to use, seemless functions and great cistomer service

    Reviewed on 2019/02/26

    We find that many clients forget to book a patch test, advice from our Treatwell rep means we have...

    We find that many clients forget to book a patch test, advice from our Treatwell rep means we have minimised no shows or disappointed clients just with a few simple edits

    Pros

    The ease of use. Even with having multiple stores the software is speedy and easy to jump from one store to another. I love the inbuilt marketing features too and prompts to maximise effectiveness!

    Cons

    The small print on treatments is rather small. It would be great to have a section to make edits or notices to clients

    Showing 5 reviews of 266 Read all reviews

    Treatwell FAQs

    Below are some frequently asked questions for Treatwell.

    Treatwell offers the following pricing plans:

    • Starting from: £195.00/year
    • Pricing model: Subscription
    • Free Trial: Not Available

    Contact Treatwell for pricing information.

    Treatwell has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Treatwell supports the following languages:

    Dutch, English, French, German, Italian, Spanish

    Treatwell supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Treatwell integrates with the following applications:

    Google Calendar, iCloud

    Treatwell offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

    See all software categories found for Treatwell.