HelloID
About HelloID
HelloID is a modern and secure cloud-based Identity & Access Management (IAM) solution that empowers educational institutions and organizations to take control of their complex user provisioning, self-service, and single sign-on needs. Automate the entire user lifecycle process with HelloID by connecting your HR or SIS data to all your downstream systems. Account details and usage rights are automatically kept up-to-date, which reduces human error and increases security. HelloID puts the power of Identity Management into your hands to meet your current and future needs.
Key benefits of HelloID
Harness the Power of Identity Management
3 Modules:
HelloID's three modules empower educational institutions and organizations to take control of their complex user provisioning, self-service, and single sign-on needs.
Provisioning:
Automate the entire user lifecycle process by connecting your HR or SIS data to all your downstream systems. Account details and usage rights are automatically kept up-to-date, which reduces human error and increases security.
Service Automation:
Transform your legacy help desk into a fully automated “Self-Service” platform
Access Management:
Zero-Trust security with 1-click Single Sign-On (SSO) and Multifactor Authentication (MFA)
Self-Managed & Easy to Use
“Do-it-Yourself” Identity-as-a-Service (IDaaS) Platform:
• Tools4ever’s new flagship solution, based on 20 years of market leadership
• “DIY” model allows 80% lower cost vs. Okta, OneLogin, Centrify, Ping, Auth0, etc.
• 100% cloud-native — no hardware or physical infrastructure required.
• Optional on-premise integration via a lightweight agent Fully Compliant Audit Logging
• Elastic reports + Kibana visualization
• Compliant with GDPR, NEN, ISO, BIO, AVG, etc.
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Reviews
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- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic software for Identity and Access Management
Reviewed on 2019/08/07
Pros
The thing we like the most is that this software is so easy to use. You don't need to be a specialist in Identity and Access Management solutions to understand the software and configure it. But even if you cannot find a specific setting, you can always call Tools4ever. Their support is great!
Cons
The thing we liked the lest about this software is that we missed some functionality at the beginning. This problem consisted off some connectors with certain products we wanted to provision to. By example TOPdesk. The good thing is that this problem is now solved.
Alternatives Considered
OktaReasons for Switching to HelloID
We use this software for Single Sign-On/Access Management, Service Automation and User Provisioning. There is no product on the market that has all of these features.- Industry: Primary/Secondary Education
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
HelloID is an excellent choice for student and staff portal in the K12 market
Reviewed on 2020/11/12
HelloID was a great fit into our Digital Ecosystem and gave our students and staff a one stop place...
HelloID was a great fit into our Digital Ecosystem and gave our students and staff a one stop place to go to get logged into their apps without having to remember links or enter user names and passwords for multiple sites.
Pros
What I like most about HelloID is the ability to customize it to fit our needs. They are able to work with almost any platform for Single Sign On and can customize the data sent to ensure the integration works correctly. Their support has always been great, we have always received quick responses and any issue we have has been solved expediently.
Cons
There is always room to grow in adding more third party platforms and having templates for them to make adding a new app faster.
- Industry: Computer & Network Security
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Hello ID - Works well, great customer support when it is needed
Reviewed on 2020/11/12
I have found that when I have any issues with HelloID, or even ones that might not be HelloID...
I have found that when I have any issues with HelloID, or even ones that might not be HelloID related, the HelloID team is quick to help. They are helpful in figuring out what might be causing my issue even if it isn't caused by HelloID. They don't just leave you hanging.
Pros
It makes life easier for our students and staff. They don't have to remember so many passwords. They only have to login at one place.
Cons
I wish that credentials would automatically update in all places, but I understand why they have to be manually updated in certain ones. I do not believe that is Hello ID's fault. If there was a way to fix this, it would be fantastic though!
- Industry: Education Management
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A true Single Sign-On!
Reviewed on 2020/11/12
Pros
What drew us from using HelloID is its capability to do SAML integration that works with the applications that our organization predominantly uses. It also makes the user experience seamless as the Azure AD login that they use to sign-in to their school-issued devices automatically logs them into their Hello ID through Microsoft oauth. Making HelloID as the homepage for all of our browsers automatically takes them to their dashboard which they use as a springboard to all the applications in our organization -- this is the true definition of an SSO!
Cons
Their support was lackluster at the beginning since we were an early adopter of this product. But I noticed a significant improvement in customer support overtime. I just hope that Tools4ever start to integrate with more educational applications!
- Industry: Government Relations
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A Flexible Solution For Application Management, And Facilitated Centralization Of Our IAM
Reviewed on 2019/09/17
This solution helped us with centralizing our IAM. It was spread out over many places. Now we can...
This solution helped us with centralizing our IAM. It was spread out over many places. Now we can easily control who has access to which client or client application. The fact that our employees can ask for temporary access to an application prevents unnecessary access and adds to the security of the environment.
Pros
The most valuable feature of this solution is the ability to use provisioning. In this way, flows can be created where users can ask for access, and other users can approve or deny it. Next, people can ask for temporary access to applications, which is very useful. For example, when giving support and its needed to take a look into the client application. In that case, you only want access for that moment.
Cons
We use HelloID for ourselves and clients, so we need to manage a lot of client environments at once. Functionality to manage this situation is not yet available. When something needs to be changed with the sign-on policies, we have to apply this manually to every client environment that we have.
HelloID FAQs
Below are some frequently asked questions for HelloID.Q. What type of pricing plans does HelloID offer?
HelloID offers the following pricing plans:
- Starting from: US$2.18/month
- Pricing model: Subscription
- Free Trial: Available
HelloID pricing varies based on modules, user quantity, and tier levels. Contact us for user tiers, education discounts, or a free trial. More details are available on our pricing page. https://www.tools4ever.com/helloid-pricing/
Q. Who are the typical users of HelloID?
HelloID has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does HelloID support?
HelloID supports the following languages:
Dutch, English, French, German, Spanish
Q. Does HelloID support mobile devices?
HelloID supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does HelloID integrate with?
HelloID integrates with the following applications:
ADP Workforce Now, AFAS Software, Aeries SIS, Azure Active Directory, BambooHR, Ciphr, Dropbox Business, Freshservice, Google Workspace, Google Workspace for Education, Infinite Campus SIS, LinkedIn for Business, Microsoft 365, Microsoft SQL Server, Microsoft Teams, MySQL, PowerSchool SIS, SAP SuccessFactors HXM Suite, Salesforce Platform, Salesforce Starter, ServiceNow, Skyward HRMS, TOPdesk, UKG Pro, Workday Adaptive Planning
Q. What level of support does HelloID offer?
HelloID offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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