HelloID

Cloud-based, Single Sign On Identity-as-a-Service software

4,7 /5 (17 reviews) Write a Review!

HelloID Overview

What is HelloID?

HelloID by Tools4ever is a cloud-based identity and access management (IAM) platform

that helps employees by giving access to all IT applications through cloud desktop. With single sign-on (SSO) functionality, the software gives partners, customers, and employees access to all cloud applications through a unified platform. HelloID provides modules covering access management, data management, and service automation.

Primary features of HelloID are two-factor authentication, catch-all option for non-standardized applications, automated configuration, insights for managers, self-management as data owners, data management, and employee self-service. HelloID lets users request access to data or applications through dashboards that directly goes to the IT team. Once approved, the change is automatically processed and implemented.

Primarily used by mortgage, healthcare, finance, EDU, Govt, and senior living sectors, HelloID can integrate with Citrix, Dropbox, Office 365, Unit 4, and TOPdesk.

HelloID Overview

Pricing

Starting from
US$1,12/month

Pricing options

Free Trial
Subscription
Value for money

Access Management - $1.12/month for 500 users.
Service Automation - $0.51/month for 500 users
Provisioning - $1.80/month for 500 users.


HelloID Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Germany
Supported Languages
Dutch, English, French, German, Spanish

Media

Identity provider catalog to choose a template for systems such as Salesforce, ADFS, or AzureAD
User information/data mapper for SAML-integrations
All enrolled applications are displayed on the application dashboard
Users can create self-signed certifications or import certificates
Agent status, license usage, and quick actions tab
HelloID video HelloID screenshot: Identity provider catalog to choose a template for systems such as Salesforce, ADFS, or AzureAD HelloID screenshot: User information/data mapper for SAML-integrations HelloID screenshot: All enrolled applications are displayed on the application dashboard HelloID screenshot: Users can create self-signed certifications or import certificates HelloID screenshot: Agent status, license usage, and quick actions tab

HelloID Reviews

HelloID Reviews

Overall rating
4,7
/
5
Excellent
12

Very good
5

Average
0

Poor
0

Terrible
0

Value for Money
4,6
Features
4,5
Ease of Use
4,6
Customer Support
4,8
100% recommended this app
Alwin P.

Fantastic software for Identity and Access Management


Robert W.

HelloID is awesome


Marlo V.

Hello ID - Works well, great customer support when it is needed

I have found that when I have any issues with HelloID, or even ones that might not be HelloID related, the HelloID team is quick to help. They are helpful in figuring out what might be causing my issue even if it isn't caused by HelloID. They don't just leave you hanging.


Simon D.

Seamless Intergration

It has been great overall.


Christopher S.

HelloID is an excellent choice for student and staff portal in the K12 market

HelloID was a great fit into our Digital Ecosystem and gave our students and staff a one stop place to go to get logged into their apps without having to remember links or enter user names and passwords for multiple sites.


Alwin P.
Industry: Information Technology & Services
Company size: 201-500 Employees

Fantastic software for Identity and Access Management

Used Daily for 2+ years
Reviewed on 2019/08/07
Review Source: Capterra

Pros

The thing we like the most is that this software is so easy to use. You don't need to be a specialist in Identity and Access Management solutions to understand the software and configure it. But even if you cannot find a specific setting, you can always call Tools4ever. Their support is great!

Cons

The thing we liked the lest about this software is that we missed some functionality at the beginning. This problem consisted off some connectors with certain products we wanted to provision to. By example TOPdesk. The good thing is that this problem is now solved.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Robert W.
Industry: Education Management
Company size: 501-1 000 Employees

HelloID is awesome

Used Daily for 2+ years
Reviewed on 2019/08/30
Review Source: Capterra

Pros

This software allows our staff and students the ability to access the resources they need from anywhere, either on campus or at home without needing to remember the URL or their passwords for the sites.

Cons

I would like it become a complete package instead of a modular based product.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Marlo V.
Industry: Computer & Network Security
Company size: 1 001-5 000 Employees

Hello ID - Works well, great customer support when it is needed

Used Daily for 2+ years
Reviewed on 2020/11/12
Review Source: Capterra

I have found that when I have any issues with HelloID, or even ones that might not be HelloID related, the HelloID team is quick to help. They are helpful in figuring out what might be causing my issue even if it isn't caused by HelloID. They don't just leave you hanging.

Pros

It makes life easier for our students and staff. They don't have to remember so many passwords. They only have to login at one place.

Cons

I wish that credentials would automatically update in all places, but I understand why they have to be manually updated in certain ones. I do not believe that is Hello ID's fault. If there was a way to fix this, it would be fantastic though!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Simon D.
Industry: Education Management
Company size: 201-500 Employees

Seamless Intergration

Used Daily for 6-12 months
Reviewed on 2020/11/30
Review Source: Capterra

It has been great overall.

Pros

Easy of use for students. Has a great amount of documentation. Top tier customer support!

Cons

App compatibility including the technical aspect to get things working on the backend.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Christopher S.
Industry: Primary/Secondary Education
Company size: 501-1 000 Employees

HelloID is an excellent choice for student and staff portal in the K12 market

Used Daily for 2+ years
Reviewed on 2020/11/12
Review Source: Capterra

HelloID was a great fit into our Digital Ecosystem and gave our students and staff a one stop place to go to get logged into their apps without having to remember links or enter user names and passwords for multiple sites.

Pros

What I like most about HelloID is the ability to customize it to fit our needs. They are able to work with almost any platform for Single Sign On and can customize the data sent to ensure the integration works correctly. Their support has always been great, we have always received quick responses and any issue we have has been solved expediently.

Cons

There is always room to grow in adding more third party platforms and having templates for them to make adding a new app faster.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,2/10
Based on 17 user ratings
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HelloID Pricing

HelloID Pricing

Starting from
US$1,12/month
Free Trial
Subscription
Value for money

Access Management - $1.12/month for 500 users.
Service Automation - $0.51/month for 500 users
Provisioning - $1.80/month for 500 users.

Access Management - $1.12/month for 500 users.
Service Automation - $0.51/month for 500 users
Provisioning - $1.80/month for 500 users.

Value for Money
4,6/5
Based on 17 user ratings
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HelloID Features

HelloID Features

API
Access Control
Activity Dashboard
Activity Tracking
Alerts / Escalation
Auditing
Authentication
Compliance Management
Monitoring
Password Management
Policy Management
Real Time Monitoring
Reporting & Statistics
Risk Alerts
Secure Data Storage
Security Auditing
Single Sign On
Third Party Integration
Two-Factor Authentication
Vulnerability Scanning
Features
4,5/5
Based on 17 user ratings
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Categories

Additional information for HelloID

Additional information for HelloID

Key features of HelloID

  • Access Control
  • Billing & Provisioning
  • Biometric
  • Identity Federation
  • Multi-Cloud Management
  • Multifactor Authentication
  • Social Sign On
  • User Management
  • Workflow Approval

Benefits

•HelloID is compatible with every common single sign-on (SSO) protocol to automatically authenticate and identify users/logins for each cloud application.

•Non-standardized applications can be detected by and integrated with the ‘catch-all’ feature.

• HelloID’s management systems lets users manage and publish their internal IT catalog, enabling access through the self-service portal.

• Automated configuration ensures that the product catalog is kept updated with new uploads.

• HelloID allows users to create groups and folders, assign members, and create access control lists for specific folders or applications.

HelloID FAQs

HelloID FAQs

Below are some frequently asked questions for HelloID.

Q. What type of pricing plans does HelloID offer?

HelloID offers the following pricing plans:

Starting from: US$1,12/month

Pricing model: Subscription

Free Trial: Available

Access Management - $1.12/month for 500 users. Service Automation - $0.51/month for 500 users Provisioning - $1.80/month for 500 users.

Q. What are the main features of HelloID?

HelloID offers the following features:

  • Access Control
  • Billing & Provisioning
  • Biometric
  • Identity Federation
  • Multi-Cloud Management
  • Multifactor Authentication
  • Social Sign On
  • User Management
  • Workflow Approval

Q. Who are the typical users of HelloID?

HelloID has the following typical customers:

Large Enterprises, Mid Size Business

Q. What languages does HelloID support?

HelloID supports the following languages:

Dutch, English, French, German, Spanish

Q. What type of pricing plans does HelloID offer?

HelloID has the following pricing plans:

Subscription

Q. Does HelloID support mobile devices?

HelloID supports the following devices:

Android, iPhone, iPad

Q. What other apps does HelloID integrate with?

HelloID integrates with the following applications:

LinkedIn, Microsoft 365, Salesforce App Cloud, Twitter

Q. What level of support does HelloID offer?

HelloID offers the following support options:

Phone Support, Knowledge Base, Online Support