FireDrum Email Marketing

Email marketing and engagement solution

4,5 /5 (210 reviews) Write a Review!

FireDrum Email Marketing Overview

What is FireDrum Email Marketing?

FireDrum Email Marketing is a scalable, cloud-based platform for managing email marketing within businesses using tools such as 'do it yourself' campaign creation, managed services, white label marketing, A/B campaign testing, automation, contact management, engagement tools, and more.

Take control of business email marketing success with FireDrum. The web tool focuses on simplicity, personal support and powerful tools such as automation; so that users can focus their time on important tasks, while FireDrum manages marketing and client engagement. FireDrum's easy-to-use software allows users to quickly create and share beautiful email campaigns, automate distribution, track their results, manage contacts, and so much more.

FireDrum also integrates with a range of third party applications including SalesForce, WordPress, Zapier, Google Analytics, and more, in order to facilitate seamless workflows and data synchronization between platforms.

FireDrum Email Marketing Overview

Pricing

Starting from
US$5,00/month

Pricing options

Free Trial
Free
Subscription
Value for money

Free to try! Price is based on number of unique contacts.

Starting at $5/month for 5 users and 500 contacts. (or $4/month when billed annually)

Beginner plan is free for 1 user and 100 contacts.

Enterprise plans are also available. Contact FireDrum for a custom quote.


FireDrum Email Marketing Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Create custom marketing emails using our intuitive drag & drop editor.
Benefit from detailed campaign reporting on metrics such as opens, clicks, bounces and more.
Utilize FireDrum's free image database to add ready-made content to email campaigns.
Get device email previews before sending out to contacts in order to ensure emails are optimized for each platform.
100's of free email templates that can be used as is or customized to your business!
FireDrum Email Marketing video FireDrum Email Marketing screenshot: Create custom marketing emails using our intuitive drag & drop editor. FireDrum Email Marketing screenshot: Benefit from detailed campaign reporting on metrics such as opens, clicks, bounces and more. FireDrum Email Marketing screenshot: Utilize FireDrum's free image database to add ready-made content to email campaigns. FireDrum Email Marketing screenshot: Get device email previews before sending out to contacts in order to ensure emails are optimized for each platform. FireDrum Email Marketing screenshot: 100's of free email templates that can be used as is or customized to your business!

FireDrum Email Marketing Reviews

FireDrum Email Marketing Reviews

Overall rating
4,5
/
5
Excellent
128

Very good
59

Average
20

Poor
2

Terrible
1

Value for Money
4,4
Features
4,3
Ease of Use
4,3
Customer Support
4,5
89% recommended this app
Eric B.

Ease of Use

Simple to send out newsletters whether you have 100 subscribers or 25,000. Their stats dashboard makes it easy to keep up with things, especially what subscribers are most interested in. We have had an excellent experience with this company.


Timarie M.

Been using FireDrum for over 10 years and they are best practices!

What a fantastic team! the entire support staff, FireDrum goes above and beyond to make sure my team and I are satisfied and that any problems we face are addressed and rectified within 24 hours. We really couldn't ask for a better partner.


Moses K.

Signing up to FireDrum and setting up an email campaign is as seamless and painless as I hoped

Ease of sending out emails without much hustle.
It is very easy to manually add lists or to import from third party sites
There are a number of customer care channels that really reduces time spent looking for solutions to problems
FireDrum is generally a good and affordable service.


Grace C.

Great way to manage and analyze email lists

This made us streamline into one program, what we were using 3-4 to accomplish. It is much easier and simpler to do it all in one, including images!


Verified Reviewer

Highly Recommend

Overall, the experience was excellent. Makes streamlining your email marketing incredibly easy and increases both open rates and engagement. Highly recommend!


Eric B.
Industry: Graphic Design
Company size: 2-10 Employees

Ease of Use

Used Weekly for 2+ years
Reviewed on 2018/09/25
Review Source: Capterra

Simple to send out newsletters whether you have 100 subscribers or 25,000. Their stats dashboard makes it easy to keep up with things, especially what subscribers are most interested in. We have had an excellent experience with this company.

Pros

I have been using Firedrum Email Marketing for quite awhile. The online software used to be somewhat difficult to work with but the people at Firedrum have made it mush easier to use and more simplistic. They have cut my time sending out our newsletters substantially by consistently upgrading their software. I am very pleased with their ability to keep their service on the cutting edge. I would highly recommend them.

Cons

How difficult the software used to be but it is not any longer. I have absolutely no cons to list for their service.

Response from FireDrum Email Marketing

Thank you, Eric,

We appreciate your review! We hope that you're able to continue to use FireDrum for all of your email needs!

I wanted to let you know that I'm scheduling account reviews right now to help our clients with deliverability, open rates, and click rates.

If you wanted to schedule one, please email me at [email protected] or call 480.699.1524

Thank you,
Alex Goerner
Marketing Strategist

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Timarie M.
Industry: Marketing & Advertising
Company size: 2-10 Employees

Been using FireDrum for over 10 years and they are best practices!

Used Monthly for 2+ years
Reviewed on 2018/09/25
Review Source: Capterra

What a fantastic team! the entire support staff, FireDrum goes above and beyond to make sure my team and I are satisfied and that any problems we face are addressed and rectified within 24 hours. We really couldn't ask for a better partner.

Pros

Our agency uses FireDrum as a solution for many of our in-house clients and we do so with complete confidence. We like that we have the choice of a DIY method or a fully managed, customized service and we can adapt for each of our clients based upon their respective needs/wishes. Additionally, the fact that FireDrum continues to add functionality and value to its software just allows us to pass that value onto our clients. It's not just another email marketing platform...it is so much more. As an example, we now have the ability to implement automated drip campaigns! FireDrum does not disappoint, and the affordability makes it an even smarter choice for us all.

Cons

I think some parts of it aren't labeled logically, but I also feel that is a personal preference.

Response from FireDrum Email Marketing

Thank you, Timarie!

We are so happy to hear that you've had a positive experience with us! We hope that you can use FireDrum for all of your marketing needs.

I wanted to let you know that I'm currently scheduling account reviews to help with open rates, clicks, and deliverability. I'd love to help your clients succeed.

If you wanted to schedule one, please email me at [email protected] or call 480.699.1524

Thank you,
Alex Goerner
Marketing Strategist

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Moses K.

Signing up to FireDrum and setting up an email campaign is as seamless and painless as I hoped

Used Daily for 6-12 months
Reviewed on 2018/05/20
Review Source: Capterra

Ease of sending out emails without much hustle.
It is very easy to manually add lists or to import from third party sites
There are a number of customer care channels that really reduces time spent looking for solutions to problems
FireDrum is generally a good and affordable service.

Pros

I loved the fact that they offer email templates to ease the creation of email accounts. The delivery rate on our emails was quite satisfactory with the majority of them getting past spam filters.
The tutorials that appeared when setting up campaigns were well timed, helpful and non-intrusive.
The animated drag drop and preview features really helped the non technical members of the team create professional looking emails within a really short time.
The last page where one has to confirm details before publication is a nice touch that I haven't seen in many competing services. It helped us make sure that all details were in order, a lot of mistakes were found and corrected in this final page

Cons

the dashboard is quite cluttered making it hard for a new user to know what they should be focusing on.
The bright red bars at the top and bottom of the page aren't exactly visually appealing. I feel that the messages being portrayed in these red bands could be done with a pop up on the site or sent as a form of notification email.
While the functionality of the service is on point, the UI badly needs a makeover.
I would have loved the free plan to have a higher sending limit. 100 is too low when you consider competitors in the space

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 4.0/10

Grace C.
Industry: Writing & Editing
Company size: 2-10 Employees

Great way to manage and analyze email lists

Used Daily for 6-12 months
Reviewed on 2018/12/18
Review Source: Capterra

This made us streamline into one program, what we were using 3-4 to accomplish. It is much easier and simpler to do it all in one, including images!

Pros

As someone who owns a small business, we have many clients who utilize email lists. Firedrum is an easy way to simplify the lists, the analytics, and the process of sending and creating emails. It was intuitive and simple to learn, also. We were also able to import contact lists right into the program. It also allowed multi users which was necessary for us. I liked that you can also automate to create email funnels.

Cons

The AB feature is a bit clunky, and could use some smoothing out, but fairly minor.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Verified Reviewer
Industry: Internet
Company size: 11-50 Employees

Highly Recommend

Used Daily for 6-12 months
Reviewed on 2018/09/25
Review Source: Capterra

Overall, the experience was excellent. Makes streamlining your email marketing incredibly easy and increases both open rates and engagement. Highly recommend!

Pros

The email studio was great for creating templates and the autosender was also super helpful!

Cons

Nothing comes to mind that I would consider a con to the software.

Response from FireDrum Email Marketing

Thank you,

We appreciate your review! We hope that you're able to continue to use FireDrum for all of your email needs!

I wanted to let you know that I'm scheduling account reviews right now to help our clients with deliverability, open rates, and click rates.

If you wanted to schedule one, please email me at [email protected] or call 480.699.1524

Thank you,
Alex Goerner
Marketing Strategist

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,6/10
Based on 210 user ratings
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FireDrum Email Marketing Pricing

FireDrum Email Marketing Pricing

Starting from
US$5,00/month
Free Trial
Free
Subscription
Value for money

Free to try! Price is based on number of unique contacts.

Starting at $5/month for 5 users and 500 contacts. (or $4/month when billed annually)

Beginner plan is free for 1 user and 100 contacts.

Enterprise plans are also available. Contact FireDrum for a custom quote.

Free to try! Price is based on number of unique contacts.

Starting at $5/month for 5 users and 500 contacts. (or $4/month when billed annually)

Beginner plan is free for 1 user and 100 contacts.

Enterprise plans are also available. Contact FireDrum for a custom quote.

Value for Money
4,4/5
Based on 210 user ratings
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FireDrum Email Marketing Features

FireDrum Email Marketing Features

A/B Testing
API
Activity Dashboard
Automatic Notifications
Campaign Analysis
Campaign Management
Campaign Segmentation
Content Management
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop Interface
Engagement Analytics
Monitoring
Multi-Channel Marketing
Real Time Analytics
Reporting & Statistics
Social Media Integration
Template Management
Third Party Integration
Features
4,3/5
Based on 210 user ratings
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Categories

Additional information for FireDrum Email Marketing

Additional information for FireDrum Email Marketing

Key features of FireDrum Email Marketing

  • A/B Testing
  • Customizable Fields
  • Drip Campaigns
  • Dynamic Content
  • Landing Pages/Web Forms
  • Mass Email Delivery
  • Mobile Optimized Emails
  • Reporting/Analytics
  • Spam Check
  • Subscribe/Unsubscribe
  • WYSIWYG Email Editor

Benefits

• Create professional emails: choose from FireDrum’s free template library and customize to match company branding. Users can even create templates from scratch, and the drag and drop editor enables users to create emails with ease; no design or technical skills needed.

• Increase deliverability: spam checking, live mobile and tablet email preview as you build, and unlimited email previews with the Email on Acid integration.

• Engagement tools: get more opens with OpenBoost by auto-sending emails to contacts who didn't open the first time.

• Smarter segmentation: by isolating and excluding contacts who are not engaged businesses can instantly boost their campaign's engagement rates.

• Contact management: FireDrum Email Marketing offers unlimited custom fields and lists. The saved searches allow users to define dynamic contact segments.

• Marketing Automation: A/B test variations for campaigns. Set a limit and allow the winning email to send to the remaining chosen contacts. Set up autoresponders for new contacts, trigger emails on opens or clicks, set up recurring emails, and more.

FireDrum Email Marketing FAQs

FireDrum Email Marketing FAQs

Below are some frequently asked questions for FireDrum Email Marketing.

Q. What type of pricing plans does FireDrum Email Marketing offer?

FireDrum Email Marketing offers the following pricing plans:

Starting from: US$5,00/month

Pricing model: Free, Subscription

Free Trial: Available

Free to try! Price is based on number of unique contacts. Starting at $5/month for 5 users and 500 contacts. (or $4/month when billed annually) Beginner plan is free for 1 user and 100 contacts. Enterprise plans are also available. Contact FireDrum for a custom quote.

Q. What are the main features of FireDrum Email Marketing?

FireDrum Email Marketing offers the following features:

  • A/B Testing
  • Customizable Fields
  • Drip Campaigns
  • Dynamic Content
  • Landing Pages/Web Forms
  • Mass Email Delivery
  • Mobile Optimized Emails
  • Reporting/Analytics
  • Spam Check
  • Subscribe/Unsubscribe
  • WYSIWYG Email Editor

Q. Who are the typical users of FireDrum Email Marketing?

FireDrum Email Marketing has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

Q. What languages does FireDrum Email Marketing support?

FireDrum Email Marketing supports the following languages:

English

Q. What type of pricing plans does FireDrum Email Marketing offer?

FireDrum Email Marketing has the following pricing plans:

Free, Subscription

Q. Does FireDrum Email Marketing support mobile devices?

We do not have any information about what devices FireDrum Email Marketing supports

Q. What other apps does FireDrum Email Marketing integrate with?

FireDrum Email Marketing integrates with the following applications:

Facebook, Google Analytics, LinkedIn, MailMunch, Salesforce Sales Cloud, Twitter, WooCommerce, Wordpress, Wufoo, Zapier

Q. What level of support does FireDrum Email Marketing offer?

FireDrum Email Marketing offers the following support options:

Phone Support, Online Support, Knowledge Base