DiscoverLink Talent LMS

Library and learning management solutions for restaurants

About DiscoverLink Talent LMS

DiscoverLink is a learning management system designed for hotels and restaurants that helps by supporting employee development programs based on hourly workforces. The solution encompasses functions such as performance management, LMS, and talent quality metrics on an integrated unified mobile-friendly platform.

DiscoverLink features 90 course libraries, personalized systems, and customized courses optimized for the hospitality sector. The solution measures the success of programs through talent-based metrics and methodologies. While DiscoverLink’s interactive and visual dashboard enables managers to assign tasks by managing time, blended learning provides workbooks and checklists to track offline training and assess performance.

DiscoverLink helps businesses through employee engagement with a recognition and reward system, automated grading, detailed location-based reports by employee, skill position, or learning program, auto-assignments, conditional programs and flexible support and billing options.

Some potential metrics that DiscoverLink tracks and measures include cost of training, testing costs, turnover, sales, competency levels, profitability, and time to competency. Additional services are extended in the implementation stage including communication plans, client training, content loading, project plans, HRIS introduction, and job role alignment.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to DiscoverLink Talent LMS

Key benefits of DiscoverLink Talent LMS

• DiscoverLink’s blended learning provides workbooks and checklists to evaluate learner performance, track training activities, and check task progress.

• Track and upload diverse content formats provided by DiscoverLink such as videos, audio files, weblinks, images, e-learning courses, and documents.

• DiscoverLink lets managers handle performance reviews by developing talent pools and setting quarterly, biannual, or annual frequency for self-review or probationary review.

• Rewards and recognitions by DiscoverLink can either be awarded by managers as recognition patches or earned automatically upon course completion as training ribbons.

• DiscoverLink’s interactive dashboard enables learners to access to-do lists, complete assigned tasks, or start an assignment.

Devices

Business size

S M L

Markets

Australia, Canada, Spain, United Kingdom, Mexico, United States

Supported Languages

English, Spanish, Thai

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to DiscoverLink Talent LMS

Images

DiscoverLink Talent LMS Software - Learner View
DiscoverLink Talent LMS Software - Trophy Case
DiscoverLink Talent LMS Software - Image Selector for Content Items
DiscoverLink Talent LMS Software - Campus Home -- Admin View
DiscoverLink Talent LMS Software - Manager's Dashboard
DiscoverLink Talent LMS Software - Thumbnails of Content Items
DiscoverLink Talent LMS Software - Key Metrics View
DiscoverLink Talent LMS Software - Mobile App
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DiscoverLink Talent LMS video
DiscoverLink Talent LMS Software - Learner View DiscoverLink Talent LMS Software - Trophy Case DiscoverLink Talent LMS Software - Image Selector for Content Items DiscoverLink Talent LMS Software - Campus Home -- Admin View DiscoverLink Talent LMS Software - Manager's Dashboard DiscoverLink Talent LMS Software - Thumbnails of Content Items DiscoverLink Talent LMS Software - Key Metrics View DiscoverLink Talent LMS Software - Mobile App

Features

Total features of DiscoverLink Talent LMS: 38

  • API
  • Activity Dashboard
  • Assignment Management
  • Billing & Invoicing
  • Blended Learning
  • Built-in LMS
  • Certification & Licensing
  • Certification Tracking
  • Compliance Tracking
  • Contact Management
  • Content Library
  • Corporate/Business
  • Course Management
  • Course Tracking
  • Customizable Reports
  • Employee Management
  • Engagement Tracking
  • Gamification
  • Gradebook
  • Interactive Content
  • Learner Portal
  • Learning Management
  • Learning Paths/Tracks
  • Mobile Learning
  • Modeling & Simulation
  • Performance Metrics
  • Progress Tracking
  • Reporting/Analytics
  • SCORM Compliance
  • Single Sign On
  • Social Learning
  • Student Portal
  • Talent Management
  • Tests/Assessments
  • Training Administration
  • Video Support
  • eCommerce Management
  • eLearning Companies

Alternatives

SAP Litmos

4,2
#1 Alternative to DiscoverLink Talent LMS
SAP Litmos LMS is a cloud-based continuous learning suite built with learners' experience in mind to engage users with...

Docebo

4,2
#2 Alternative to DiscoverLink Talent LMS
Leverage a suite of tools that seamlessly work together to cover the entire enterprise learning lifecycle, from content...

Saba Cloud

4,0
#3 Alternative to DiscoverLink Talent LMS
Saba delivers user-centric, high impact learning that’s personalized, customized and scalable with agile, continuous...

Cornerstone LMS

4,3
#4 Alternative to DiscoverLink Talent LMS
Cornerstone Learning software offers an all-in-one system of learning that brings together learning, growth, skills,...

Reviews

Overall rating

4,6 /5
(33)
Value for Money
4,8/5
Features
4,3/5
Ease of Use
4,7/5
Customer Support
5,0/5

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Showing 5 reviews of 33
Jessicah P.
Overall rating
  • Industry: Restaurants
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

User Friendly, Adaptable, Support out of this world, Everything a restaurant brand needs

Reviewed on 2018/01/09

Pros

What I like most is the simplicity for the end users. From the management team having to assign a new profile, assign content, review history or make a transfer to our hourly employees logging in and completing the content, the process is simple to understand and to teach.

Next would be the content library. It is not always possible to bring in an instructional designer to build content from scratch or budget to have content built from a third party and with this software, there is no immediate need. You can dive right in and provide your teams, all levels, learning and development content immediately. This takes out the "O.K. I have purchased the software, now let's start building content to get the buy in from our operators and/or Franchisees".

Next would be the functionality to make things your own for your Brand. From how you design checklists, quizzes, tests to how you assign permissions within levels of hierarchy to give the management teams and owners the accountability over their restaurants dashboard and assignments.

There is so much more I want to brag about with Discover Link but they only give me so many words within this review and I have to be sure to let you know about the support team. It is like no other I have dealt with in my 25+ years in restaurants. They are caring, helpful, bring suggestions and ideas to the table as well as make you feel like a part of the family vs. being a client. I am so appreciative of each and everyone on the team!

Cons

I have no least favorite thing about this software because of the hard work and dedication of their team listening to the all their client family. We requested to have them build an app and our wish has come true. in 2018, we will be able to have an app available for the system. For us, this will open doors, windows and magic portals because we will be able to fulfill the "offline" resource content our Franchisees have requested, build a library with "Search" functionality so our operators can find things quickly and easily as things arise and so much more that just makes me smile inside and out. I know it is hard to believe that this software could be so great, but I encourage you to give it a chance.

Angi L.
Overall rating
  • Industry: Restaurants
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Best Customer and Technical Support EVER Bar!

Reviewed on 2019/10/28

Everyone, and I do mean EVERYONE, at Discover Link has given us the platinum package for customer...

Everyone, and I do mean EVERYONE, at Discover Link has given us the platinum package for customer and technical support. I can't say the same for other LMS's, including the BIG name ones, where you get the runaround when trying to get an issue fixed. The Discover Link folks call, email, even text, back within 24-hours. They are fantastic with communication and following-up. Yes, there are flashier (and dare I say sexier) LMS's out there that push "social learning" and promises of "mobile learning", but honestly... the competition isn't worth the headache, esp. if your organization doesn't use "social learning" or have users take courses on their cell phone (which are a pain to design effective courses for such small screens). Word of advise... Don't get caught up with the "shiny object" LMS's out there. Go for the LMS with will provide the BEST support, because THAT is what is going to matter if you have any issues and/or need Admin support. THAT is what we have with Discover Link!

Pros

The fairly new "cross-hairs" feature when looking at users within their campus is FANTASTIC! I like how you can preview content without actually needing to assign it and then take the course. Resources has a nice search option. All in all, it is fairly easy to use as an Admin and good for what our users need.

Cons

Not the most intuitive UI (especially when trying to set-up external permissions) and a bit tedious with having to collapse sections all the time. I wish the content had a "search" feature, esp. since we can't get the "filter" feature to work. The UI needs a facelift to look more "clean" and modern.

Alternatives Considered

Grovo, Saba Cloud, SAP Litmos, Docebo and Cornerstone LMS

Reasons for Switching to DiscoverLink Talent LMS

The decision was made before I was hired. I think a big selling point was the fact that they are in the restaurant-niche, so they understand the needs of multiple restaurants and external users, as well as internal users.
Molly M.
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Product is okay

Reviewed on 2017/08/30

Pros

Our customer support is amazing. The support staff is the best asset you have to support questions and help trouble shoot issues. We have appreciated his contribution to our efforts.

Cons

Reporting is lacking and Discoverlink is behind the industry based on our research and networking with others in the industry

Response from DiscoverLink

Hi Molly, thank you for taking the time to complete this review and for providing feedback on reporting. I wanted to let you know that we will begin rolling out a new user interface this quarter which includes some nice reporting enhancements, including graphical charts. In addition, we can create custom reports and add dashboard statistics to meet specific requirements. If you'd like to explore either of those options, please contact your Account Manager. We'd love to hear your ideas on other features you'd like to see us add to our development roadmap as well. Feel free to send me any comments and I'll be happy to forward them on to our development team as enhancement requests for future consideration. Thanks again!

Braxton L.
Overall rating
  • Industry: Hospitality
  • Company size: 1 001-5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

If it was not for this product our company would be less efficient! Used Daily!

Reviewed on 2018/01/08

From an organization standpoint- Employee engagement, Employee retention, increased value of Sales....

From an organization standpoint- Employee engagement, Employee retention, increased value of Sales. Number, increased amount of knowledge learned. Tracking results through this software is also a huge benefit as it is very easy to do!

Pros

This software is user-friendly and easily accessible. It is not complicated like some other LMS out there. The options for different modules or LPs are very beneficial for a multi-unit organization. By far though would be the customer service. If you do not know something or have a question you do not have to call a 1-800 number. Your client services rep is only an email and phone call away with immediate response! WE LOVE THIS PRODUCT

Cons

It is not really what I like or least about this software it is more of improvements to be made. This company is on top of their game by listening to their customers and making changes to the software to benefit the customers. Occasionally we will run into technology issues within our organization with WIFI connectivity problems which hinders the ability to use discoverlink so that can be a downfall at times. Wishing this software could be used on a offline network would be extremely beneficial.

Response from DiscoverLink

Hi Braxton, thank you for this review and your feedback on offline use to help with connectivity issues.I wanted to let you know that the ability to take courses offline and synchronize once a connection is made is on our roadmap for this year. We will keep you posted when we get close to releasing that!

Jeremy H.
Overall rating
  • Industry: Restaurants
  • Company size: 1 001-5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Training at the next level

Reviewed on 2019/08/01

We went from a homegrown LMS to using DiscoverLink, and haven't looked back. It allows us to train...

We went from a homegrown LMS to using DiscoverLink, and haven't looked back. It allows us to train team members, managers, and even our corporate support center staff. It is easy to see who has and hasn't completed training. The team is wonderful to work with as well. I'm more of a hands-on admin, and I'm able to do most things myself, but the support team is there for any assistance I need. I know some of their other clients are more hands-off, and they work well to keep all things moving smoothly for both ends of the spectrum.

Pros

The LMS is very easy to use, administer, and train with. The support and service is amazing from the team at DiscoverLink

Cons

Updates can take a while to be made, but are amazing when they come out.

Showing 5 reviews of 33 Read all reviews

DiscoverLink Talent LMS FAQs

Below are some frequently asked questions for DiscoverLink Talent LMS.

DiscoverLink Talent LMS offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Available

Contact DiscoverLink for pricing details.

DiscoverLink Talent LMS has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

DiscoverLink Talent LMS supports the following languages:

English, Spanish, Thai

DiscoverLink Talent LMS supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

DiscoverLink Talent LMS integrates with the following applications:

CrunchTime, HotSchedules, talentReef

DiscoverLink Talent LMS offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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