Bravo Pawn Systems

Pawnbroker point of sale (POS) solution

4,7 /5 (40 reviews) Write a Review!

Bravo Pawn Systems Overview

What is Bravo Pawn Systems?

Bravo Pawn Systems is a cloud-based point of sale (POS) system designed for the pawnbroking industry which offers tools for managing inventory, stores, customers, eCommerce, reporting, and more. The solution supports single and multi-store businesses, and integrates with hardware including fingerprint scanners, ID scanners, receipt printers, label printers, bar code scanners, cash drawers, and more.

Bravo Pawn Systems allows users to track every transaction made by each employee, even when a workstation is shared by multiple staff members. Aged inventory can be tracked, and users can apply discounts in bulk by category, age, or both to increase turnover rate. Multiple payment types are supported in a single transaction to allow split payments by customers, and sales commissions can be split between multiple employees.

With Bravo Pawn Systems, users can view loan amounts, average sale prices, return rates, margin, shrink rate, and other information for every product. Items can be searched for by loan ticket, receipt, UPC, make or model, and other attributes. Inventory can be managed from a single screen, and built-in estimating tools allow users to determine the worth of an item based on its condition. A range of standard reports are included, and users can also create their own custom reports.

Bravo Pawn Systems Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact Bravo Pawn Systems for pricing information.


Bravo Pawn Systems Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Bravo Pawn Systems allows users to manage their pawnbroking business
Gemstone weight can be calculated
The value of items can be calculated based on their condition
Users can search their inventory for specific items
Bravo Pawn Systems video Bravo Pawn Systems screenshot: Bravo Pawn Systems allows users to manage their pawnbroking business Bravo Pawn Systems screenshot: Gemstone weight can be calculated Bravo Pawn Systems screenshot: The value of items can be calculated based on their condition Bravo Pawn Systems screenshot: Users can search their inventory for specific items

Bravo Pawn Systems Reviews

Bravo Pawn Systems Reviews

Overall rating
4,7
/
5
Excellent
36

Very good
2

Average
0

Poor
0

Terrible
2

Value for Money
4,8
Features
4,8
Ease of Use
4,7
Customer Support
4,7
95% recommended this app
Kimbal H.

Bravo is the BEST pawn software I have ever used. Tried several others and nothing compares....

Bravo was the best change I made for my pawn shop. People make payments on loans and layaways with Mobile Pawn even when we are closed. The integration with eBay, Buya.com, my own company website is really great. Listing on Gunbroker, Craigslist, Amazon, and more is so easy. I know the Bravo team constantly works on improving and making Bravo even better with new and improved features. Can't say enough about this program and the people behind it.


Bryce J.

Compupawn to Bravo switch

Every single ticket we have sent to Bravo support has been answered and explained. Even some that were changes in the software were addressed and it is very cool to get an email the next month showing exactly what was changed and fixed in the new FREE UPGRADE from bravo.


Isam A.

Why this software does not work.

I was very excited to convert from compupawn to Bravo, now that I have it I can honestly say it was one of the biggest disasters. I absolutely have no clue where my business stands nor do I have an idea. The buy out of compupawn is how on a general level fail, they were not prepared to do the support for compupwn customers. Support was was awesome for the first two days and then it was down hill from there. The average return on phone calls is about 4 days and in some cases 1 week, what a way to conduct business, most of our inventory we cannot locate in the system and by the time we get a call back days later we forgot why we called in the first place. To do a particular transaction in compupawn it takes 3 to 4 transactions just to get to that transaction. Yes the software has a lot features but what is the use if we do not know how to use it. It is useless. Sorry thats my opinion.


Carey W.

The best I have used in 26 years, though a bit difficult to learn in the beginning. Highly...


Mathew S.

Best software on the market!!

Overall experience has been awesome from day one. Switching to bravo has paid for its self many times over.


Kimbal H.
Company size: 2-10 Employees

Bravo is the BEST pawn software I have ever used. Tried several others and nothing compares. Lots of features. Does just about everything you need.

Used Daily for 2+ years
Reviewed on 2019/02/23
Review Source: SoftwareAdvice

Bravo was the best change I made for my pawn shop. People make payments on loans and layaways with Mobile Pawn even when we are closed. The integration with eBay, Buya.com, my own company website is really great. Listing on Gunbroker, Craigslist, Amazon, and more is so easy. I know the Bravo team constantly works on improving and making Bravo even better with new and improved features. Can't say enough about this program and the people behind it.

Pros

Bravo has to be the best pawn shop software ever developed. It does everything a pawn broker needs in the business and Bravo is constantly upgrading and making the software better and more user friendly. I was sceptical when I first got Bravo because I did not believe it could do everything they said it could do but now after several years of using Bravo, I can not imagine using any other software. I have used several of the other programs and always seems to have problems of some sort. With Bravo I may have an issue once or twice every six months and the Bravo techs get me going in a matter of minutes. Usually it is a driver issue with my computer. The Bravo techs are the best. They treat you like family. They really care about getting you up and running as fast as they can with minimal down time. And reliability, I have only had one time when Bravo was down for about an hour in 3 years and I believe that was due to severe weather where they are located, understandable. Bravo is so easy for new employees to learn. You just type in a make and model and 99% of the time it comes up in Bravo and you just have to put in a short description and check some pull down boxes and it figures the price for you. You can adjust the price if needed. Also on the same page you have statistics like average loan amount, average buy amount, default ratio, and a few others, very good to have when pricing items your are taking in. I also love the Customer Loyalty Reports. This tells you a lot about your customer. Stuff like Total # Redeems, Total # Forfeitures, Lifetime Contribution, and so much more. It is really great. Bravo is also the best for listing items on eBay seamlessly. Quick and easy. You can list on Gunbroker, Craigslist, and Amazon, just takes a little more effort but it is still so easy. Bravo can set you up with your own company branded website for your products. I have this and it is the best thing ever. My local customers get to see what I have put out for sale lately or I can ship to anyone in the country. This is another thing great about Bravo, when you post something to the internet you can post to Bravo's website- Buya.com, Your Company Branded website, and eBay all at one time and when you sell your item on any of these sites, Bravo will automatically take of the other sites. This saves an extremely lot of time. I use to have to list individual items on eBay, then on my website and when it sold sometimes we would forget to take off one of the sites and it would sell again and this would cause a negative feedback from the customer. This is the quickest and easiest program I have ever used. I have just recently signed up for Bravo's Mobile Pawn Advantage and this takes the game up to a whole new level. Mobile Pawn is an APP on your smart phone that lets customers Pay on their pawn or layaway. Mobile Pawn also sends a notification or text to the customer to remind them a payment is coming due soon. Again, I was worried about the cost over the revenue and now we have had Mobile Pawn for about 3 months and we get between 3-10 payments a day. We come in to work in the morning, log in to Bravo and the printer just starts printing receipts. Sometimes a receipt will print during the day and it will be a payment being made on Mobile Pawn. Payment are being made on layaways and pawn extensions. And since we have our company branded website the customer can shop just our store on the Mobile Pawn APP right on their phone. And this is so exciting, last week I had my first FAST CASH transaction on the Mobile Pawn App. A customer took a picture of an air compressor and put a few details and how much he wanted and we ended up buying it. We have had about 4 or 5 Fast Cash transactions and it is so awesome. With Bravo you can run ANY type report you need. Bravo keeps a digital FFL log book and a copy is stored on your hard drive. Keeping track of the cash in your tills and safe is so easy. I would need a whole lot of space to talk about every thing Bravo does for me and my company but the bottom line is this is, by far, the best program on the market. I am on first name basis with a lot of Bravo's staff and they are such wonderful people. I feel they really want you as a business owner to succeed. They are great. We are just a small pawn shop in Callahan, FL called First Coast Pawn & More, Inc. You can find us on Buya.com, www.firstcoastpawn.net, www.firstcoastpawn.com, eBay, Google, and also Facebook. Forgot to mention how easy it is to post to Facebook, Pinterest, Twitter straight from your merchandise webpage. And there is so much more this software can do for you because I know I am forgetting something. If you are reading this and you own or run a pawn shop, you owe it to yourself to take a look at Bravo's software. It is the best. You can call me anytime with any questions, my name is Kimbal Hutchinson and I own First Coast Pawn & More, Inc. [SENSITIVE CONTENT HIDDEN]. Thank you very much for taking the time to read my review.

Cons

Since we, as the pawnbroker, some times have to enter new data, sometimes it gets entered wrong or labeled wrong but the Bravo techs will fix extremely fast. There are some other issues that we as the pawnbroker may want to implament in Bravo and the Bravo techs are working hard to make these changes for us. I know I made several suggestions and the Bravo techs made it happen. They are great.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Bryce J.
Industry: Retail
Company size: 51-200 Employees

Compupawn to Bravo switch

Used Daily for 6-12 months
Reviewed on 2017/07/17
Review Source: SoftwareAdvice

Every single ticket we have sent to Bravo support has been answered and explained. Even some that were changes in the software were addressed and it is very cool to get an email the next month showing exactly what was changed and fixed in the new FREE UPGRADE from bravo.

Pros

All of the employees at all of our locations picked up on Bravo with in a few days. You can really tell this software was written for a PAWNBROKER, by a PAWNBROKER. The entire Team at Bravo, from the top to bottom, has been awesome to work with and made sure we were happy and working efficiently on all workstations at all stores. To be able to click on Company Performance and see all the stores numbers on 1 dashboard is awesome. No more running 5 reports. Just 1 click. Our swinging door profit margin has increased because I really see employees looking at the estimator and making educated decisions on purchases and loans. All of our employees can write loans twice as fast now because of the estimator. We are opening another location soon and excited to use Bravo. We are going to text every customer in our database to let them know about the Grand opening sale. We did a mass text to all of our customers last Christmas and it turned out to be one of our busiest Saturdays ever in 25+ years.

Cons

As with any CHANGE, it is not all easy, it took a few weeks to learn all of the reports and the differences that we were used to, but we have now been on bravo after making the switch for 6 months and opened a new store from the start on Bravo @ Day 1, looking back we are glad we switched all of the stores and would do it again, hands down. The first few weeks, it was taking the employees twice as long to write a loan because we were still learning the software, NOW, we are all writing better loans and purchases, thanks to the estimator, and doing it twice as fast as we did with our other software.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Isam A.
Industry: Retail
Company size: 2-10 Employees

Why this software does not work.

Used Daily for 1-5 months
Reviewed on 2016/11/09
Review Source: SoftwareAdvice

I was very excited to convert from compupawn to Bravo, now that I have it I can honestly say it was one of the biggest disasters. I absolutely have no clue where my business stands nor do I have an idea. The buy out of compupawn is how on a general level fail, they were not prepared to do the support for compupwn customers. Support was was awesome for the first two days and then it was down hill from there. The average return on phone calls is about 4 days and in some cases 1 week, what a way to conduct business, most of our inventory we cannot locate in the system and by the time we get a call back days later we forgot why we called in the first place. To do a particular transaction in compupawn it takes 3 to 4 transactions just to get to that transaction. Yes the software has a lot features but what is the use if we do not know how to use it. It is useless. Sorry thats my opinion.

Pros

I do not know of any pros to this software and if there is any there is no training to get to it.

Cons

This is not a user friendly software and one needs extensive training just to be able to navigate or do minor transactions, and unfortunately there is no support. The team is great when we are able to get hold of them, and that is key work get hold of them days later.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Carey W.

The best I have used in 26 years, though a bit difficult to learn in the beginning. Highly recommend

Used Daily for 6-12 months
Reviewed on 2018/03/23
Review Source: Capterra

Pros

The best feature is the ad/hoc reporting. You create whatever you want. Next is the ability to do multiple transactions for a customer from the same window, with a very quick and easy reloan procedure. If an item is repawned by a spouse, the item can be brought up on the transaction window and change the customer then you are done. Transaction and inventory history reports are excellent and the mobile ap is very useful. Customer support is top of the line. The unfinished jobs buttons on the dashboard have made us far more efficient at keeping current. This is really great with police reporting and pricing items to be forfeited. The store and employee performance tabs are great. The estimator is very helpful when learned to use properly. I like knowing backup is automatically done and offsight. The customer suggestion area makes improvements to the program happen regularly and efficiently. A lot of great ideas come from all users being able to expose their ideas and needs then have others vote on and expound on the idea.

Cons

At first, getting used to navigating and using the program. However, with patience, practice and seeking to understand the procedures, that is overcome in time and the benefits are well worth the effort. Entering new items for pawn sometimes takes longer, but the estimator makes it quicker with common items. Also, reloan of previously pawned items or items the customer purchased if entered under their name is very easy and fast. Even if an item was not purchased under their name, a quick ad/hoc search will allow for doing a quick and easy repawn. Perhaps the biggest con for me right now is the layaway feature. It is usable but still needs some work. My experience with support leads me to believe this issue will be corrected in the near future.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Mathew S.
Industry: Retail
Company size: 2-10 Employees

Best software on the market!!

Used Daily for 2+ years
Reviewed on 2019/11/16
Review Source: SoftwareAdvice

Overall experience has been awesome from day one. Switching to bravo has paid for its self many times over.

Pros

My favorite feature is the Jewelry Master. It makes pawning and pricing jewelry easy and consistent. Just enter the necessary information and bravo comes up with the price. Bravo makes eCommerce a breeze, with the integration with eBay and our branded website. Bravo is simple to use, and has so many features I can't name them all. They are constantly added new features and make bravo better every month. Having two location, We love the cloud base software so both stores are linked together. We share a customer base between both stores, so if a customer is added its available company wide with all their data and prior transactions. I also have bravo installed on my Microsoft Surface, so I can access both stores and pull reports from anywhere just like I was sitting in the store. Ad-hoc reporting is a game changer. Build any report you can think of and data is populated in a workable format. Customer support is AWESOME and has never let me down.

Cons

I can't really come up with any. Certainly I would like to have some features tailored more to how I want them.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,7/10
Based on 40 user ratings
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Bravo Pawn Systems Pricing

Bravo Pawn Systems Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact Bravo Pawn Systems for pricing information.

Contact Bravo Pawn Systems for pricing information.

Value for Money
4,8/5
Based on 40 user ratings
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Bravo Pawn Systems Features

Bravo Pawn Systems Features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Customer Database
Customer History
Discount Management
Electronic Payments
Employee Management
Inventory Management
Inventory Tracking
Loyalty Program
Multi-Location
Order Management
Order Processing
POS
Promotions Management
Reporting & Statistics
Sales Reporting
Third Party Integration
Features
4,8/5
Based on 40 user ratings
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Categories

Additional information for Bravo Pawn Systems

Additional information for Bravo Pawn Systems

Key features of Bravo Pawn Systems

  • Accounting
  • Cash Drawer Management
  • Customer Account Profiles
  • Gift Card Management
  • Jewelry Management
  • Layaway Management
  • Loan Management
  • Loyalty Program Support
  • Payment Tracking
  • Point of Sale (POS)
  • Police Reporting
  • Price / Margin Management
  • Pricing Management
  • Purchasing
  • Retail Management
  • Returns Tracking
  • Touch Screen

Benefits

• Customers can view their loans online rather than visiting the store or calling for updates.

• Bravo Pawn System provides detailed payment and item histories for all items that have been pawned, redeemed, purchased, sold, or put on layaway.

• A range of standard reports can be generated, including company, store, employee, and eCommerce reports, and exported in a variety of formats.

• The custom report generator allows users to build and save an unlimited number of custom reports.

• Users can view snapshots of their store’s performance and visually compare metrics month-to-month.

Bravo Pawn Systems FAQs

Bravo Pawn Systems FAQs

Below are some frequently asked questions for Bravo Pawn Systems.

Q. What type of pricing plans does Bravo Pawn Systems offer?

Bravo Pawn Systems offers the following pricing plans:

Pricing model: Subscription

Free Trial: Available

Contact Bravo Pawn Systems for pricing information.

Q. What are the main features of Bravo Pawn Systems?

Bravo Pawn Systems offers the following features:

  • Accounting
  • Cash Drawer Management
  • Customer Account Profiles
  • Gift Card Management
  • Jewelry Management
  • Layaway Management
  • Loan Management
  • Loyalty Program Support
  • Payment Tracking
  • Point of Sale (POS)
  • Police Reporting
  • Price / Margin Management
  • Pricing Management
  • Purchasing
  • Retail Management
  • Returns Tracking
  • Touch Screen

Q. Who are the typical users of Bravo Pawn Systems?

Bravo Pawn Systems has the following typical customers:

Small Business, Mid Size Business

Q. What languages does Bravo Pawn Systems support?

Bravo Pawn Systems supports the following languages:

English

Q. What type of pricing plans does Bravo Pawn Systems offer?

Bravo Pawn Systems has the following pricing plans:

Subscription

Q. Does Bravo Pawn Systems support mobile devices?

We do not have any information about what devices Bravo Pawn Systems supports

Q. What other apps does Bravo Pawn Systems integrate with?

Bravo Pawn Systems integrates with the following applications:

eyeson

Q. What level of support does Bravo Pawn Systems offer?

Bravo Pawn Systems offers the following support options:

Phone Support, Online Support