About Molo
Molo is a cloud-based marina management platform designed to streamline operations for marinas, yacht clubs, and boatyards. Accessible from any device, Molo allows you to manage reservations, sales, inventory, tasks, invoices, estimates, accounting, and more.
Features include:
• Free Training & Platform Support: Making sure you get the most out of Molo.
• Reservation Management: Manage slip reservations, rack space, moorings, dry storage, and more.
• Online reservation system for clients.
• Track availability and customize pricing and terms.
• Payments: Process credit card payments, track cash payments, and generate and track invoices.
• Integrates with Xero, Quickbooks, and other accounting platforms for real-time invoice and payment processing, automatic bank statement reconciliation, and financial reporting.
• Communication: Send emails directly to clients from the system, including links to fulfill payments, view contracts, or visit social media sites.
• Mobile-optimized emails for easy reading on any device.
• Service Orders: Generate and send estimates to clients via email.
• Maintain clear communication through comments within service orders.
Key benefits of Molo
• Simplify reservations and manage customer relationships: Allow customers to book slips, dry storage, mooring, and more. Molo lets you set custom rates and terms for each reservation.
• Consolidate your operations: Integrate Molo with your existing software to manage invoices, payments, inventory, and cash flow in one place. Data is always in sync for better decision-making.
• Effortlessly manage boat repairs: Create repair estimates, build job templates, generate work orders, and manage parts and inventory - all within Molo.
• Streamline payments and automate billing: Accept credit card and bank payments, send automated invoices, and manage outstanding balances - all within Molo.
• Deliver exceptional customer service: Molo allows you to design custom workflows and give customers real-time updates on the progress of their requests.
• Free Training & Platform Support: Making sure you get the most out of Molo.
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Reviews
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- Industry: Maritime
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best software I've seen and lots of potential
Reviewed on 2019/02/01
The reservations system is the best of any marina software I have experienced. I also like the...
The reservations system is the best of any marina software I have experienced. I also like the various types of reports they are able to create. Accounts receivable has been impacted positively at my location as a result.
Pros
Molo is relatively easy to use, especially when training teammates who aren't necessarily computer saavy. The controls are intuitive and the visual layout makes navigating easy.
Cons
There are still a few bugs, but nearly all of them have workarounds. The molo team is constantly pushing out updates which continually improves the product.
- Industry: Maritime
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Advanced software for Modern Times
Reviewed on 2025/01/17
The overall experience is by far one the best we've had running a business. Comparing it to other...
The overall experience is by far one the best we've had running a business. Comparing it to other Marina Management and Storage systems, with the ability to integrate makes it a leader in the Marina industry.
Pros
I have used many Marina Management Systems in my life and Molo is one of the easiest to pickup and run with. Very user friendly, easy to navigate and the UI is very modern looking and helps new & experience users really capture the productivity and efficiency of running their Marina. Most marina's do not have a mass e-mail statement and have to do it by hand. Not to mention the ability to run autopay for cards and ACH transactions is such a huge time saver. Super easy account creation, and having the ability to text and communicate to your customer is ahead of the game. An added bonus is the integrations such as SpeedyDock & Snag-A-Slip. Definitely bringing it all together in one package.
Cons
There really isn't anything I can think of. Molo encapsulates all the right things to run a business.
Response from Molo
So glad to hear that Molo has had such a positive impact on your business. We're here to help, so please don't hesitate to email or call any time.
- Industry: Maritime
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Beware of Credit card processing
Reviewed on 2025/02/07
I hate there credit card processing, and they will not respond on this issue.
I hate there credit card processing, and they will not respond on this issue.
Pros
Great software works great but the credit processing could put small marinas out of business.
Cons
Credit card processing. Customer pays, Molo collects, you will never have a definitive deposit from Molo to you. They keep your money!
Response from Molo
Thank you for sharing your feedback. We value our partnership with you and are committed to ensuring you have a positive service experience. Our Client Success team will be reaching out to walk you through the process options and address your concerns. We’re here to help and look forward to resolving this for you!
- Industry: Maritime
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Satisfied Customer
Reviewed on 2024/12/12
We have received the best support while switching to Molo. I love the amount of information we can...
We have received the best support while switching to Molo. I love the amount of information we can store for our customers. Implementing the changes took a lot longer than expected. I am sure this is in part because we were using Quickbooks Desktop while Molo only integrates with Quickbooks Online. While I am disappointed in the app, I am very happy with the program as a whole and the service I have received from Molo.
Pros
Molo provides amazing support for their customers. The program is very versatile. We were able to set up most of the program in a way that works for our company.
Cons
We were very excited about the app but two of the main components that we need are not available on the app. The map and the calendar are very important to a boat hauling and storage business. Those features are not available on the app. The Calendar isn't mobile friendly. Your entries aren't visible at all in landscape mode (if you turn your phone sideways). The map
Alternatives Considered
PacsoftNGReasons for Choosing Molo
QBD is being discontinued. We needed a better way to track customer information.Switched From
QuickBooks DesktopReasons for Switching to Molo
These products required you to have everything in inventory to charge for it. Technicians had to record all of their work to get paid. They also charged extra for the initial set up and even more for help after set up.Response from Molo
Thank you for your review. Really glad to hear how Molo is helping your business. For the items you mentioned regarding the app, we'd love to speak with you more about them to see how those may fit on our product roadmap. Please feel free to give us a call or email [email protected] so we can have you talk to the Molo product owner.
- Industry: Maritime
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Molo from an IT perspective
Reviewed on 2025/01/24
My overall experience with Molo has been a positive one. I love using the system and find it very...
My overall experience with Molo has been a positive one. I love using the system and find it very easy to support from an IT standpoint.
Pros
I love how simple and intuitive it is to use. Out of all the Marina Management Systems our company was using I was able to pick up Molo quickly and easily support each of our locations.
Cons
The simplicity has a slight cost as there are some functions in other systems that Molo doesn't currently have. However, I know Molo is growing and evolving and I am excited to see what will become available.
Response from Molo
Thank you for the review. So glad you've had a positive experience with Molo. We are always looking for feedback on ways to improve. Happy to hear how Molo has simplified your operations by integrating well with other systems. Please don't hesitate to call or email with any questions or ideas for additional functionality. Our customers help shape our product roadmap.
Molo FAQs
Below are some frequently asked questions for Molo.Q. What type of pricing plans does Molo offer?
Molo offers the following pricing plans:
- Starting from: US$299.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Pricing varies based on service volume. Contact Molo for more information on pricing. Monthly equivalent for a business w/100 slips or 200 dry spaces: $299/month (or $249/month when paid annually)
Q. Who are the typical users of Molo?
Molo has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Molo support?
Molo supports the following languages:
English
Q. Does Molo support mobile devices?
Molo supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Molo integrate with?
Molo integrates with the following applications:
BoatCloud, FuelCloud, QuickBooks Online, QuickBooks Online Advanced, Slack, Xero
Q. What level of support does Molo offer?
Molo offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
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Marine Software
