About Molo
Molo is a marina management platform for businesses within the marine industry, including marinas, yacht clubs, and boatyards. The cloud-based tool can be used on any iPad device or desktop to manage reservations, sales, inventory, tasks, invoices, estimates, accounting, and more. Molo facilitates the tracking of customers, vessels, reservations, availability, sales, and more, in order to provide users with real-time insight into their marina’s performance.
Marine businesses can use Molo to manage their slip reservations and use the calendar tool to track availability and online reservation system for clients. Reservations can also be made for rack space, moorings, dry storage, and more, with the ability to customize pricing and terms for each type of reservation. Payments can be managed within the online system, which offers tools for processing credit card payments, tracking cash payments, and generating and tracking invoices. Molo also integrates with Xero to send invoices and payment information in real time, reconcile bank statements automatically, track inventory, and gain insight into finances with customizable, interactive reports.
Communication is made easy within Molo with the ability to send emails to clients directly from the system. Emails are mobile optimized to ensure that clients can read them easily on any device, and can include links to fulfill payments, view contracts, or visit social media sites. Estimates for service orders and jobs can be generated and sent to clients via email, and comments can also be made within service orders to maintain clear communication.
Pricing starting from:
US$299,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Molo
Key benefits of Molo
• Accept and manage payments using Molo’s tools for processing credit card and bank payments, automating billing, and addressing unpaid invoices.
• Allow clients to make reservations for slips, dry storage, mooring, rack space, and more, and customize rates and terms of reservations.
• Integrate with Xero in order to manage invoices, payments, inventory, and cash flow from within the Molo system, and sync data in real time.
• Manage all aspects vessel repair and maintenance with features for creating repair estimates, building job templates, generating work orders, and managing parts and inventory.
• Control the entire customer experience from end to end by creating custom workflows and allowing customers to track progress.
Devices
Business size
Markets
Antigua & Barbuda, Anguilla, Curaçao, Australia, Aruba, Barbados, Bermuda, Brazil, Bahamas, Belize, Canada, Costa Rica, Cuba, Dominica, Dominican Republic, Grenada, Guadeloupe, Guatemala, Honduras, Haiti, Jamaica, St. Kitts & Nevis, Cayman Islands, St. Lucia, St. Martin, Martinique, Montserrat, Mexico, Nicaragua, Panama, St. Pierre & Miquelon, Puerto Rico, El Salvador, Turks & Caicos Islands, Trinidad & Tobago, United States, St. Vincent & Grenadines, British Virgin Islands, US Virgin Islands and 34 others
Supported Languages
English
Pricing starting from:
US$299,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Molo
Images
Features
Total features of Molo: 25
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Reviews
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- Industry: Maritime
- Company size: 11-50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best software I've seen and lots of potential
Reviewed on 2019/02/01
The reservations system is the best of any marina software I have experienced. I also like the...
The reservations system is the best of any marina software I have experienced. I also like the various types of reports they are able to create. Accounts receivable has been impacted positively at my location as a result.
Pros
Molo is relatively easy to use, especially when training teammates who aren't necessarily computer saavy. The controls are intuitive and the visual layout makes navigating easy.
Cons
There are still a few bugs, but nearly all of them have workarounds. The molo team is constantly pushing out updates which continually improves the product.
- Industry: Maritime
- Company size: 51-200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Molo Review
Reviewed on 2020/04/15
Our experience with Molo is terrific. We have more useful information available than before and it...
Our experience with Molo is terrific. We have more useful information available than before and it is more accurate and available faster and with much less effort. Molo is a key tool in helping us run our business more efficiently and effectively. It also helps us serve our customers better.
Pros
Molo is very easy to implement and is very easy to use. Given how easy it is, it is also surprising how well integrated everything is as well. We started using it virtually right away and it made a significant impact on our business, including have more information available in amore timely manner and with much less effort.
Cons
There is a lot of integration so it is important to understand how that all works since doing one thing impacts many areas. It is essential to understand that fully.
- Industry: Maritime
- Company size: 11-50 Employees
- Used for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Not Ready for Prime Time
Reviewed on 2020/12/03
We were disappointed once we got into the actual software (versus the demo version used in the...
We were disappointed once we got into the actual software (versus the demo version used in the sales pitch). One always expects a certain amount of this in buying new software, but the drop off was steep. Perhaps this platform would work well for a marina which is mostly focused on renting slips, and only provides simple service, but it did not meet our needs. We will continue to watch the product, though, as the proposition is interesting and unique. If MOLO can get the functionality, implementation and team right, there's a lot of potential to be a good platform.
Pros
The appeal of an integrated system to manage slipholder, dry storage and our service business and to connect with our general ledger system was a very attractive proposition. The marina tenant management approach is good, and the upcoming technician app seems to have some promise. The sales rep and the founder were very knowledgeable.
Cons
We thought we might justify the high cost (about $10k per year for our business) through improved workflow, reduced data entry, and integration of our general ledger (Quickbooks). We found that to get the best functionality we would need to convert to Xero, which we were willing to do. We spent significant time evaluating and assessing, but lost confidence very early in the implementation process. Once we were handed over to the product specialist, she offered more obstacles than solutions and seemed to have limited business experience. In spite of a conversation and follow up email with the founder, MOLO is still charging us for the system though we cannot access or use.
Response from Molo
We regret not being able to meet the expectations for your business. Our dedicated Account Management team works hard with each Molo business with live training, data conversion assistance, and workflow support to ensure users can extract the most value from Molo.
Converting to Xero is not mandatory or required to extract full general ledger accounting from Molo as evidenced by customers using more than five different accounting platforms across the country.
Molo supports a multitude of workflows and has more flexibility than most systems on the market. Your subscription and payments were cancelled as per our agreement and as discussed.
- Industry: Consumer Services
- Company size: 2-10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great option for boat yard management
Reviewed on 2019/09/25
Pros
This saves me so much time managing contracts and payments! I love that once I send out a contract, I can sit back and wait and the payments and contract agreements to come in - everything is automatically recorded! Also, the feature that shows you when emails are delivered/read/clicked has helped me countless times with late payment issues. The space view is also very helpful in managing which boats are in which spaces.
Cons
I feel like they are still building up their reports - they have made improvements and I'm excited to see what they have in store. There are also a few features that aren't super user friendly - you need to create new contracts individually by hand, switching owners of boats is tricky if you have associated contracts, etc.
- Industry: Maritime
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Powerful, simple to use, and well priced.
Reviewed on 2017/04/05
I've been using Molo for over two seasons now at my full service marina. It handles all of my...
I've been using Molo for over two seasons now at my full service marina. It handles all of my business functions with ease. It's simple to use and that helps me onboard new staff quickly. Molo's team does a great job of implementing new features and always improving the ones already available.
The credit card processing is easy to use and the rates are very competitive. That along with the online payments does a great job of making it easy to capture my revenue.
Their system is available on my web browser and it lets me work from anywhere.
Pros
Simple to use
Powerful
Amazing support
Great pricing and competitive credit card rates
Online payments and one-click emailing
Molo FAQs
Below are some frequently asked questions for Molo.Q. What type of pricing plans does Molo offer?
Molo offers the following pricing plans:
- Starting from: US$299,00/month
- Pricing model: Subscription
- Free Trial: Not Available
Pricing varies based on service volume. Contact Molo for more information on pricing. Monthly equivalent for a business w/100 slips or 200 dry spaces: $299/month (or $249/month when paid annually)
Q. Who are the typical users of Molo?
Molo has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000
Q. What languages does Molo support?
Molo supports the following languages:
English
Q. Does Molo support mobile devices?
Molo supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Molo integrate with?
Molo integrates with the following applications:
QuickBooks Online Advanced, Quickbooks Online, Slack, Xero
Q. What level of support does Molo offer?
Molo offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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