membermeister

membermeister

Business management software for dance studios

4.9/5 (78 reviews)

membermeister Overview

membermeister is a cloud-based dance studio management solution which provides users with tools for creating timetables, invoices, and financial reports, receiving payments, and managing their student database, designed to reduce the effort required for administrative tasks. The software aims to increase student numbers and retention by driving engagement outside of classes.

membermeister’s class scheduling tool effectively categorizes students on the basis of the style of dance they are learning and sets schedules according to their availability. Users can create and manage terms, one-off events, and tournaments in the calendar, providing staff with insight into the coming week. Attendance can be tracked on smartphones through the mobile-responsive site, removing the need for printed registers.

membermeister allows users to create hundreds of invoices and send them out instantly, track payments, and reconcile payments with a single click. membermeister also helps avoid payment disputes and late fee payments, and enables online collection of payments. In the reports section, users can view all payments that have been collected and the total income a dance studio has generated in a week, month, or quarter. Staff can be provided with full or restricted access to the portal depending upon their job and duties.

Pricing

Starting from
£29,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United Kingdom, United States

Supported Languages

English

membermeister Reviews

Overall rating
4.9/5
100% positive reviews
69
Excellent
9
Very good
0
Average
0
Poor
0
Terrible
Annie B.

Great Software for Running a Dance Business

Used Daily for 6-12 months
Reviewed on 2017/01/22
Review Source: Capterra

I have been using Membermeister for approximately 6 months since taking over a small dance school. My first invoice run when taking over the school took me several hours using standard spreadsheet software and was very stressful. My accountant suggested that I tried Membermeister as a way of saving time on my invoicing and keeping track of the finances. I first met with the support staff who showed me through the software's features. He was so helpful with answering all my questions and gave a slick presentation. Invoicing now is so easy, all I do is select which classes need an invoice and in a few clicks, the invoices are all prepared. It's very easy to keep track of who has paid and send reminders to those who haven't.

If I ever have any problems with the software or forget how to use any of the features the support staff is always quick to reply on the online chat. Suggestions on how to get the most out of the software are always given. If there are any features that aren't quite working for you or you have any suggestions for things that would make the software work better they are always open to hearing. I'm often finding messages in my inbox with news of updates based on customer suggestions.

A great piece of software that saves me so much time and helps me to keep on top of my business.

Pros

Save me so much time when creating multiple invoices.

Cons

I've had issues with the printable registers. I run classes from a church hall without wifi so am not able to use the online versions. The support staff, however, has been very helpful with coming up with ideas of how best to using the register functions of the software.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Gemma P.

Great Product, Great Service!

Used Daily for 2+ years
Reviewed on 2019/01/22
Review Source: Capterra

Pros

Membermeister is really user friendly; it does everything I need it to do and more making the management of my performing arts school so much easier than it was before I discovered the software. Invoicing and communicating with students and their parents are now a piece of cake and it's great to have my database of students stored in one secure location that I can access anywhere, I really couldn't and wouldn't be without it. Added to all of this the help and support I receive is always incredibly friendly!

Cons

I love everything about Membermeister! I would love it even more if it was possible to manage all of my accounts through the software too, if this might be something for the future?

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Linda-ruth S.

Simple and effective to use

Used Weekly for 6-12 months
Reviewed on 2016/09/07
Review Source: Capterra

I run a dance school with roughly 200 students and this has been really effective for storing details, creating registers, generating and keeping a track of invoices and emailing customers.
My customers pay blocks by calendar months and the system in place means this is done really easily.

Pros

I like that I can generate invoices quickly and simply & merge invoices for customers with multiple children in classes.
Duplicating classes for the next block is straight forward and works ideally for me as my customers pay on a calendar month basis. Each month will have a different cost and this function makes this simple for invoicing as it works it out.
Keeping track of payments is straight forward.
I like the 'missing email address' function.

Overall, everything is very straight forward and simple to run. I find this much better to previous database systems I have trialled as they were much more complicated.

Aesthetically too I prefer Membermeister.

Cons

I would like to be able to set a different default for certain settings:
Default payment option (it selects cheque for new customers but I would prefer it to select cash)
First name Alphabetical order default when printing registers as a few times I've forgot to change to this.

A 'back' button for going back to class payments after I have edited an invoice.

I'd like to be able to define relationship of emergency contact details as these are not always 'parents'.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Kristi T.

Everything in one place

Used Daily for 2+ years
Reviewed on 2019/01/03
Review Source: Capterra

Pros

Everything is in one place. Membermeister enables us to keep track of the various elements of the day-to-day running of our business, and makes it incredibly easy to keep up to date with everything - all in one place! The ease of use is fantastic and the support offered is second to none. It is rare I come across any issues with how to use the software, but if ever I do, the customer service is great. CSR is always incredibly helpful and informative!

Cons

I like that I am able to colour code each of class / terms, however, it would be even better if there was a way to only view specific colour groups!

Response from membermeister

We're thrilled about this review, and it's a pleasure working with you.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Danielle W.

The transition to Membermeister has been an easy and positive one!

Used Daily for 1-5 months
Reviewed on 2017/06/27
Review Source: Capterra

Pros

It is very simple to use, aesthetically pleasing and easy to navigate your way around. I cannot rave enough about the customer representative and the help he has given us over the months we have been using it. We are a large and very busy school which has often meant turning to him for advise on how best to do things. He always then comes back with the support I require and leads me in the right direction.

I have found it much easier to print registers, find information, email pupils etc than with previous systems. I feel the system is also very user friendly when it comes to training new members of staff or even our teachers (without an admin background) who need to use it from time to time too.

Overall I am very happy with the move to Membermeister.

Cons

My only thing I would say is that due to our large volume of data in the system it can run slow especially when loading large pages like our student or term overview. This is the only reason I deducted one star from the Functionality score.

Response from membermeister

Many thanks Danielle, we're very pleased to hear that membermeister is working so well for you and it's great to have you on board!

Rating breakdown

Value for Money
Ease of Use
Customer Support

membermeister Pricing

Starting from
£29,00/month
Pricing options
Free Trial
Subscription
Value for money

Bronze: £29 for up to 3 staff and 50 members.
Silver: £39 for up to 5 staff and 150 members.
Gold: £49 for up to 10 staff and 300 members.
Platinum: £69 for up to 25 staff and 750 members.

membermeister Features

  • Activity Dashboard
  • Automatic Reminders
  • Calendar Management
  • Credit Card Processing
  • Customer Database
  • Event Scheduling
  • Registration Management

  • Attendance Management
  • Automated Scheduling
  • Automatic Notifications
  • Billing & Invoicing
  • Class Scheduling
  • Client Portal
  • Custom Forms
  • Electronic Payments
  • POS
  • Recurring Billing
  • Reporting & Statistics
  • Time & Attendance Tracking
  • Website Integration

Additional information for membermeister

Key features of membermeister

  • Analytics
  • Class Management
  • Costume Management
  • Email Management
  • Instructor Management
  • Member Management
  • Online Payments
  • Online Registration
  • Recital Management
  • Reminders
  • Scheduling

Benefits

• membermeister allows users to quickly create timetables with just a couple of clicks, and class registers can be generated and printed as necessary or attendance tracked on mobile.

• Terms, one-off events, and tournaments can be created and scheduled in the calendar, providing all users with a view of their upcoming weeks.

• membermeister’s student engagement features help generate notifications and send newsletters to drive more students to the dance studio.

• Hundreds of invoices can be generated and sent out instantly to students or parents, and one-click reminders reduce the time spent chasing payments.

• Users can track overdue payments through the reports section where all the invoice statuses are listed, with the number of days and hours overdue recorded.

membermeister FAQs

Below are some frequently asked questions for membermeister.

Q. What type of pricing plans does membermeister offer?

membermeister offers the following pricing plans:

Starting from: £29,00/month

Pricing model: Subscription

Free Trial: Available

Bronze: £29 for up to 3 staff and 50 members.
Silver: £39 for up to 5 staff and 150 members.
Gold: £49 for up to 10 staff and 300 members.
Platinum: £69 for up to 25 staff and 750 members.

Q. What are the main features of membermeister?

membermeister offers the following features:

  • Analytics
  • Class Management
  • Costume Management
  • Email Management
  • Instructor Management
  • Member Management
  • Online Payments
  • Online Registration
  • Recital Management
  • Reminders
  • Scheduling

Q. Who are the typical users of membermeister?

membermeister has the following typical customers:

Mid Size Business, Small Business

Q. What languages does membermeister support?

membermeister supports the following languages:

English

Q. What type of pricing plans does membermeister offer?

membermeister has the following pricing plans:

Subscription

Q. Does membermeister support mobile devices?

We do not have any information about what devices membermeister supports

Q. What other apps does membermeister integrate with?

We do not have any information about what integrations membermeister has

Q. What level of support does membermeister offer?

membermeister offers the following support options:

Online Support, Phone Support