About Playoff

Playoff is a web-based gamification platform designed for use in HR, sales, marketing, and eLearning. The software allows users to create and manage their own custom games to motivate and engage employees, with avatars, levels, progress bars, points, badges, leaderboards, and more.

With Playoff, users can create gamified experiences by combining processes, rules, metrics, and teams to form a game. Users define which metrics they wish to use for measuring performance, what actions players will complete, processes to build player journeys or skill trees, game rules, and leaderboard setups. The rewards available for different actions and processes can be customized, with chance mechanics to control how often rewards are applied. Playoff also supports multiple leaderboard scopes, covering the entire game, all teams of a set type, or players within a single team, and leaderboards update automatically in real time.

Playoff can be used to engage both employees and customers through different experiences. eCommerce can be gamified to increase customer loyalty by assigning missions to customers with rewards such as advance promotions or exclusive discounts, and awarding points for actions. For training and eLearning, avatars, multiple levels, and progress bars serve to motivate learners to continue along their learning path. In sales, Playoff’s points system can be used to both reward and penalize players, and a social feed enables peer-to-peer recognition of achievements. Playoff can also be customized to suit a range of needs and products, allowing users to apply it to many areas of their business.

Pricing starting from:

N/A

  • Free Trial
  • Free
  • Subscription

Key benefits of Playoff

• Users can design the rules, metrics, logic, and awards for the game mechanics used.

• Participants are assigned missions and can earn or lose points, and be rewarded with badges when they succeed.

• The dashboard allows users to monitor teams’ work through activity feeds and view insights in real time.

• Social feeds enable peer recognition and feedback to motivate employees.

• Progress bars, levels, and responsive avatars allow participants to track their progress and encourage completion.

Devices

Business size

S M L

Markets

United States, Canada, Australia, Germany

Supported Languages

English, Italian

Pricing starting from:

N/A

  • Free Trial
  • Free
  • Subscription

Images

Playoff allows users to create customized gamified experiences to engage their employees and customers
Users can define the metrics to be measured
Actions to be taken by players can also be defined
Chance mechanics provide an element of randomness to the awarding of rewards
Leaderboards can be set up to display the top players or teams
View 6 more
Playoff video
Playoff video
Playoff screenshot: Playoff allows users to create customized gamified experiences to engage their employees and customers Playoff screenshot: Users can define the metrics to be measured Playoff screenshot: Actions to be taken by players can also be defined Playoff screenshot: Chance mechanics provide an element of randomness to the awarding of rewards Playoff screenshot: Leaderboards can be set up to display the top players or teams

Features

Total features of Playoff: 12

  • API
  • Activity Dashboard
  • Activity Tracking
  • Avatars
  • Customizable Branding
  • Employee Reward Programs
  • Gamification
  • Monitoring
  • Progress Tracking
  • Real Time Monitoring
  • Rules-Based Workflow
  • User Management

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Reviews

Overall rating

4,9 /5
(7)
Value for Money
5/5
Features
4,7/5
Ease of Use
4,4/5
Customer Support
4,5/5

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Showing 5 reviews of 7
Marcello P.
Overall rating
  • Industry: Insurance
  • Company size: 1 001-5 000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

We boosted engagement both in b2c and internal processes

Reviewed on 2018/12/16

I really appreciated its agnostic nature. It’s a very flexible software and the staff I worked with...

I really appreciated its agnostic nature. It’s a very flexible software and the staff I worked with it’s so brilliant and exciting.

Pros

We opted for the on-premise license. The great staff is supporting us on the definition of gamification strategy for our company. I liked its ease of use and, above all, the possibility to simulate the game you’re building and its ability to manage tones of informations in a short time.

Cons

Nothing special but I learned how important is to set your gamification strategy by applying game design thinking to your organization and processes.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 2-10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Very user friendly

Reviewed on 2019/01/30

Playoff would be an asset for my startup that is based off gaming mechanics. Allow to track results...

Playoff would be an asset for my startup that is based off gaming mechanics. Allow to track results easier is a plus.

Pros

Onboarding with Playoff Academy was very good and helped me understand the process a little better.

Cons

Not many cons, but I would probably suggest a little more review in the academy for someone with no prior knowledge of gamification.

Dario S.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1 001-5 000 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

We push up our softwares with gamification

Reviewed on 2019/01/14

Pros

Fast to integrate & robust API, we help our customers to integrate into etherogeneous softwares customers and employees engagement.

Cons

You have to put some effort in onboarding but after this all went well!

Ali A.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2-10 Employees
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Flexible and Handy

Reviewed on 2018/12/07

Pros

1.The Agility of the platform was fabulous.
2.Its handiness was impressive.
3.It’s evident that Playoff creators understood the core concepts of gamification very well and used their knowledge to invent a gamification platform. Playoff allows you to design and manage deep gamification techniques.
4.Engaging Onboarding phase (Playoff Academy)

Cons

I was a little bit confused at the first, but then everything became smooth. Probably they should send the users to the Academy first and then let them explore the dashboard.

Gerardo C.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51-200 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Complete, powerful and effective. Perfect for Gamifying Enterprise Intranet

Reviewed on 2018/12/21

Pros

We needed to motivate employees, increase their engagement and help the user adoption on the social intranets we create for our customers. Playoff helped us to reward the actions that were strategic for our customers and in a short time, thanks to the easy integration via API we have gamified our projects!

Cons

It would be great if in the future they will develop some plugins, but anyway we didn't have any probems with the integration.

Showing 5 reviews of 7 Read all reviews

Playoff FAQs

Below are some frequently asked questions for Playoff.

Playoff offers the following pricing plans:

  • Pricing model: Free, Subscription
  • Free Trial: Available

Contact Officina for pricing information.

Playoff offers the following features:

  • Activity Log
  • Badge Management
  • Contest Management
  • Employee Awards
  • For Call Centers
  • For Developers
  • For Education
  • For Onboarding
  • For Sales
  • Leaderboards / Activity Tracking
  • Rewards Management
  • Rewards Program
  • Social Recognition

Playoff has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Playoff supports the following languages:

English, Italian

We do not have any information about what devices Playoff supports

We do not have any information about what integrations Playoff has

Playoff offers the following support options:

Phone Support, Knowledge Base, Online Support

Related categories

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