storEDGE Management Software

storEDGE Management Software

4.4 (239)
Write a Review!
End-to-end self-storage platform

About storEDGE Management Software

Storable’s StorEDGE solution offers a suite of products designed to streamline self-storage facility operations and boost profitability. Their cloud-based facility management software allows storage owners to manage their business from anywhere. Managers can access and edit lead information, generate reports, and more. An online customer portal allows tenants to rent units, pay bills, and manage their accounts online or at an on-site kiosk.

Storable’s Lead Manager ensures you’re following up with every lead you get, with conversion rates up to 70%. Collection Manager improves your efficiency, by helping you stop chasing late payments, and instead gets you paid faster, saves you time, and avoids uncomfortable phone calls.

Storable also designs SEO-optimized self-storage websites to help convert leads into customers. Their platform integrates with phone systems to automatically create lead records and allows users to take notes during calls. Smart reporting features provide insights into pricing, profits, and other key metrics across all locations.

Storable's web-based platform allows storage operators to manage their business from any device, anywhere in the world. Features include:
• Manage tasks and access lead information
• Generate detailed reports
• Track pricing, profits, and other key metrics
• Automatically follow up with delinquencies
• Advanced call management including customizable scripts and smart call routing

Storable's Rental Center provides a separate interface for tenants to manage their accounts online. Features include:
• View and rent storage units
• Manage account information
• Pay bills
• Choose gate codes

Storable designs self-storage marketing websites with SEO-optimized features to:
• Improve search engine ranking
• Provide detailed analytics
• Allow for customization with custom domains and social media management

Overall, Storable is the only end-to-end solution to help self-storage businesses run more efficiently and profitably.


Key benefits of storEDGE Management Software

• storEDGE is a 100% cloud-based platform, designed for the self storage industry, and offers user-friendly and industry-leading features, aimed at improving your communication with renters, and streamlining your operations to increase your efficiency and drive revenue.

• Facility Management Software: storEDGE helps self-storage businesses save time by providing a centralized platform for managing all aspects of their operations, including collections, access control, and facility
websites.

• Collection Manager: Streamline the collection process with automated tools and custom reports that give you a clear view of your financial health.

• Access Control: Monitor who is accessing your property remotely and restrict access points by entry point or tenant from any device.

• Facility Websites: Create a professional website for your self-storage facility to attract new customers and streamline the rental process.


Images

storEDGE Management Software Software - Get insights on leads, tenants, units and recent activity via the dashboard
storEDGE Management Software Software - View a map of the facility
storEDGE Management Software Software - Quickly add tenants and their information for instant move-ins
storEDGE Management Software Software - Send instant messages to clients via two-way text messaging
storEDGE Management Software Software - Customers can pay their rent and get the information they need via the online rental center
View 7 more
storEDGE Management Software video
storEDGE Management Software video
storEDGE Management Software Software - Get insights on leads, tenants, units and recent activity via the dashboard
storEDGE Management Software Software - View a map of the facility
storEDGE Management Software Software - Quickly add tenants and their information for instant move-ins
storEDGE Management Software Software - Send instant messages to clients via two-way text messaging
storEDGE Management Software Software - Customers can pay their rent and get the information they need via the online rental center

Not sure about storEDGE Management Software? Compare with a popular alternative

storEDGE Management Software

4.4 (239)
VS.
Highly reviewed

Starting Price

US$50.00
month
US$50.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

31
29

Integrations

3
4

Ease of Use

4.3 (239)
4.6 (455)

Value for Money

4.3 (239)
4.5 (455)

Customer Service

4.5 (239)
4.7 (455)
Green rating bars show the winning product based on the average rating and number of reviews.

Alternatives

SiteLink Web Edition

4.7
#1 Alternative to storEDGE Management Software
Sitelink by Storable streamlines self-storage operations, enhances customer service, and boosts revenue with its...

QuickBooks Desktop

4.4
#2 Alternative to storEDGE Management Software
QuickBooks Desktop Pro automates billing and invoicing in addition to work orders. Users can link bank accounts, define...

WebSelfStorage

3.3
#3 Alternative to storEDGE Management Software
Affordable, web-based self-storage management software for all your reservation, point-of-sale, facility management and...

Yardi Investment Manager

4.1
#4 Alternative to storEDGE Management Software
Yardi Investment Manager is an all-in-one solution for managing investor relations, automating the subscription...

Reviews

Overall rating

4.4 /5
(239)
Value for Money
4.3/5
Features
4.2/5
Ease of Use
4.3/5
Customer Support
4.5/5

Already have storEDGE Management Software?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 239
Verified Reviewer
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Nothing but great things

Reviewed on 2018/10/23

Pros

It is constantly evolving and upgrading to adhere to the ever-changing industry and technology that supports it.

Cons

In the beginning it was a lot of open promises about reporting and changes that were going to be made to the software without avail - however the pace has been picked up and the customer service is amazing

Mark
Overall rating
  • Industry: Investment Management
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Using Garbage Software.... I mean SiteLink.. I mean anyone else besides storEDGE consider the...

Reviewed on 2023/06/22

I love storEDGE. I love that I can take my laptop with me and with an Internet Connection I can...

I love storEDGE. I love that I can take my laptop with me and with an Internet Connection I can visit Family & Friends and "work from home" sort of speak. I like to feel totally in control at all times and storEDGE allows me that I can access my work from anywhere. I love the knowledgeable customer service team. They do a great job. I've used other software's and storEDGE is simple, easy to access what you need and being able to feel connected to our customers is important to me. I like the Communication features. I can text, listen to previous recorded phone calls, and email customers easily from the software. Other software's may have the same features but storEDGE makes maneuvering and accessing these features easily. What's the point of having great features if your Managers can't figure it out? storEDGE makes this process a breeze!

Pros

It's simple. It's easy to use. Customer Service is awesome and included in the price.

Cons

When you are moving in a customer, you can't easily change the payment due date to be prorated to that specific date if its any day besides the 1st of the month. They use the word "Tenant" which is a bad word. Tenant derides from the word Temporary. Do you want your customers to feel Temporary? Yeah, good luck getting storEDGE to change it. Any really awesome idea that you have, throw it out the window. Storable knows they won the lottery with adding storEDGE to their back pocket. The problem is they refuse to make awesome changes and for this reason they will one day be replaced or become outdated. I have some really good ideas and so does others but in Storable's mind they think they are like the Bible. "You can't add or take away from perfection" and anyone who's read the Bible understands it's not perfect and it's a dang good thing we have additional scripture and personal revelation to guide us through life's perils. storEDGE is Great and dang near Brilliant product but it's number one flaw is they refuse to add great ideas. Get rid of the word Tenant and be open to great ideas from your customers otherwise don't be surprised when another product comes along and kicks you to the curb.

Alternatives Considered

Easy Storage Solutions

Reasons for Choosing storEDGE Management Software

WinSen is a good product. Once you learn it, it starts to become easy. WinSen's reports though when printing them out would leave out important data. Even if you re-start the product it wouldn't include everything on the Rent-Roll. Customer Service cost extra or is not included in the service. The pro was that it is a one time payment. WinSen was a good product but is not cloud based so the only way you can do your work is if you sit at a desk. We needed something cloud based, we wanted customer service to be included. We needed to upgrade because eventually WinSen will become outdated to this new world we find ourselves in.

Reasons for Switching to storEDGE Management Software

I don't know. I've heard they really are comparable. I'd like the opportunity to use it and then I would be able to find out if it's better or worse than storEDGE. I've done a lot of research though and I've heard they are the 2 best products out there. I've heard of another product but I can't remember who it is. If you ultimately choose storEDGE though you've made a wise choice. It's good stuff, It's great and my personal choice of product even though it's owned by Storable. If you are using SiteLink pull your head out of your butt and switch! Your managers will thank you for it!
Doug
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

StorEdge is going down hill quickly thanks to STORABLE and [SENSITIVE CONTENT HIDDEN]

Reviewed on 2020/01/10

StorEdge was GREAT in June 2016-2017 because they always answered the phone and helped us get past...

StorEdge was GREAT in June 2016-2017 because they always answered the phone and helped us get past problems. Starting in 2018 their Help Desk began to decline and could only tell us "we are working to correct the problem" with no time table to fix issues. In 2019 the wheels fell off. Anything that was good about StorEdge is now gone. The company was purchased by is [SENSITIVE CONTENT HIDDEN] ([SENSITIVE CONTENT HIDDEN] of Sparefoot and Storable) and customer service is now 100% gone and useless. Now STORABLE owns 5 companies: SiteLink, StorEdge, Select Merchant Services, PAYA, and two other credit processing companies. They have a created a MONOPOLY that is causing harm and disfunction to all of these once great companies. It is a SAD day when capitalism and competition simply disappears because of one large company who's goal is only to make more money.

Pros

StorEdge is pretty easy to use and find your way around the software. When we were first started with the software 4 years ago it WAS speedy and their customer service WAS amazing. NOT ANY MORE!

Cons

1. Since they have been bought out by [SENSITIVE CONTENT HIDDEN] at Sparefoot/STORABLE their customer service has been non-existent. Their HELP DESK is a joke. They have 7 employees to "Help" 4000+ storage locations.
2. I had double billing using autopay on two different months in 2019. I had to spend 9 hours voiding over 200 autopay transactions, and three days making phone calls apologizing to my tenants.
3. Their TASK bar is non-functional and useless.
4. They do not have a function for "prorated move-ins"
5. Storable Company now controls SiteLink, StorEdge, and all 4 credit card processing companies that they work with - Storable now sets the credit card processing rates! It is a total MONOPOLY!
6. Their automated emails/text messages will get stuck in "pending" and will not always go out to customers even though their software said it has. StorEdge will no longer work to fix problems because they no longer communicate with their customers and Storable raised our rates even though I'm doing more work now that the StorEdge software is failing in autopay, communication, and customer service.

Roxy
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Managed with no Knowledge

Reviewed on 2022/08/24

StorEdge is great at being detailed and solving issues as well as open to improvements! I love this...

StorEdge is great at being detailed and solving issues as well as open to improvements! I love this Software and would honestly never want to switch!

Pros

I transfered to this facility from another location which had a different software program. I had no guidance from (no longer with us) superiors of this software. With that said the best feature is the Customer Service Center! By far they saved my life! I also love the graphics and the layout and how easy it is to find what you are looking for. You can search in the Help Center if you do not want to call the Customer Service Center and gain even more knowledge.

Cons

I am not a fan with the process of transferring current tenants. To explain, if you did not know that a tenant is already a current tenant or if they create a lead, and you move them in without knowing then they are stuck with two separate accounts and they can not be combined without moving them out and then back in. So that needs to be an option.

Rachel
Overall rating
  • Industry: Facilities Services
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Makes my storage life easy!

Reviewed on 2022/08/29

Pros

I absolutely love StorEDGE. From day to day duties, to things I only need to look at a couple times every few months, the software helps me stay organized. The ease of logging in anywhere, being able to assist tenants immediately, is what allows us to provide the best customer service we can.

Cons

When we first switched over from SiteLink to StorEDGE, we had quite a few issues with tenants information being correctly added. The first couple months I had tenants calling me, asking about their autopay not being withdrawn. I'd notice that some addresses, alternative contacts, basic information, didn't get swapped over. Once I got all the kinks worked out, the software is fabulous.

Showing 5 reviews of 239 Read all reviews

storEDGE Management Software FAQs

Below are some frequently asked questions for storEDGE Management Software.

storEDGE Management Software offers the following pricing plans:

  • Starting from: US$50.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Core Plan: Plans starting at $50* Pro Plan: Plans starting at $150* Enterprise Plan: Plans starting at $250* * Per month, per facility, per product. Price may vary based on size.

storEDGE Management Software has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

storEDGE Management Software supports the following languages:

English

storEDGE Management Software supports the following devices:

storEDGE Management Software integrates with the following applications:

Google Analytics 360, Google Maps, authorize.net

storEDGE Management Software offers the following support options:

Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for storEDGE Management Software.