storEDGE

Mobile self storage management software

4,4 /5 (178 reviews) Write a Review!

storEDGE Overview

What is storEDGE?

storEDGE is an integrated, all-in-one self storage solution that allows storage owners to manage their business seamlessly from anywhere in the world. Storage managers can manage their tasks throughout the day, access and edit important lead information in the CRM, generate detailed reports, and more. Through the online customer portal customers can rent a unit, pay their bill, or update their account while on the go, or at an on-site kiosk. storEDGE also designs SEO optimized self storage websites in-house, to help storage owners convert more leads into paying customers.

storEDGE’s streamlined interface functions work from any device, whether from a smartphone, tablet, and Windows or Mac computer. Phone and lead features send a quick pop-up anytime the storage facility receives a phone call, which allows users to immediately add and edit lead information. Users can type in notes as they talk, and the built-in CRM technology will organize the tenant record for them. Smart reporting features allow users to generate reports on pricing, profits, and more for all locations to help make new business strategies.

storEdge’s Rental Center feature provides a separate tenant interface that allows renters to log in and manage their accounts online. Customers can view storage unit sizes, choose their perfect space, and complete the entire move-in process in minutes from any device, as well as check balances, pay bills, update account information, choose their gate code, and more. storEDGE’s self storage marketing websites are customizable and include features such as detailed analytics, search engine optimization, custom domains, maps verification, social management, and more.

storEDGE Overview

Pricing

Starting from
US$50,00/month

Pricing options

Free Trial
Subscription
Value for money

Core Plan: Plans starting at $50*
Pro Plan: Plans starting at $150*
Enterprise Plan: Plans starting at $250*

* Per month, per facility, per product. Price may vary based on size.


storEDGE Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Get insights on leads, tenants, units and recent activity via the dashboard
View a map of the facility
Quickly add tenants and their information for instant move-ins
Send instant messages to clients via two-way text messaging
Customers can pay their rent and get the information they need via the online rental center
storEDGE video storEDGE screenshot: Get insights on leads, tenants, units and recent activity via the dashboard storEDGE screenshot: View a map of the facility storEDGE screenshot: Quickly add tenants and their information for instant move-ins storEDGE screenshot: Send instant messages to clients via two-way text messaging storEDGE screenshot: Customers can pay their rent and get the information they need via the online rental center

storEDGE Reviews

storEDGE Reviews

Overall rating
4,4
/
5
Excellent
95

Very good
65

Average
14

Poor
3

Terrible
1

Value for Money
4,4
Features
4,2
Ease of Use
4,4
Customer Support
4,6
90% recommended this app
Michelle M.

Easy-Use

I love how the Auction is set up, and the Task software and how it helps with management at the storage facility. The organized reports and accounts and units. It seems user Friendly, but with potential in getting certain needed obligations completed to keep the storage requirements on a straight path and organized.


Carrie M.

Great software

Meets our storage unit needs and we really like the gate software as well. The customer service reps always respond quickly.


Doug E.

StorEdge is going down hill quickly thanks to STORABLE and [SENSITIVE CONTENT HIDDEN]

StorEdge was GREAT in June 2016-2017 because they always answered the phone and helped us get past problems. Starting in 2018 their Help Desk began to decline and could only tell us "we are working to correct the problem" with no time table to fix issues. In 2019 the wheels fell off. Anything that was good about StorEdge is now gone. The company was purchased by is [SENSITIVE CONTENT HIDDEN] ([SENSITIVE CONTENT HIDDEN] of Sparefoot and Storable) and customer service is now 100% gone and useless. Now STORABLE owns 5 companies: SiteLink, StorEdge, Select Merchant Services, PAYA, and two other credit processing companies. They have a created a MONOPOLY that is causing harm and disfunction to all of these once great companies. It is a SAD day when capitalism and competition simply disappears because of one large company who's goal is only to make more money.


Jennifer B.

Gets easier to use with time...

Overall, the software handles the basic daily functions of a self storage facility, it would be a great improvement if they would add a column that showed the last time notes were added to an individuals account on the list and a way of sorting a list by most recently contacted.


Peter R.

it does what you need


Michelle M.

Easy-Use

Used Daily for 1-5 months
Reviewed on 2018/01/25
Review Source: Capterra

I love how the Auction is set up, and the Task software and how it helps with management at the storage facility. The organized reports and accounts and units. It seems user Friendly, but with potential in getting certain needed obligations completed to keep the storage requirements on a straight path and organized.

Pros

It has a lot of potential in the making, I love the way the software looks, it isn't too complicated, but the training video make up for the help guide on storEdge, which most Storage associated sites don't provide effectively.

Cons

I just realized that from transiting from Sitelink to StorEdge, i wish they could provide a Pro-Rate Calculator for convenience use for potential customers. Also, I wish for the TASK that storage facility could conduct a specific TASK for ex: When they wish Walkthroughs to be completed per week and frequency.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Carrie M.
Industry: Warehousing
Company size: 2-10 Employees

Great software

Used Daily for 2+ years
Reviewed on 2020/02/07
Review Source: Capterra

Meets our storage unit needs and we really like the gate software as well. The customer service reps always respond quickly.

Pros

Very user friendly and visually appealing. The gate software is also very helpful. Love how it corresponds an incoming number to a customer.

Cons

They do not send you a notification when someone moves out and is hard to delete an existing customer if they send an inquiry.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Doug E.
Industry: Real Estate
Company size: 2-10 Employees

StorEdge is going down hill quickly thanks to STORABLE and [SENSITIVE CONTENT HIDDEN]

Used Daily for 2+ years
Reviewed on 2020/01/10
Review Source: SoftwareAdvice

StorEdge was GREAT in June 2016-2017 because they always answered the phone and helped us get past problems. Starting in 2018 their Help Desk began to decline and could only tell us "we are working to correct the problem" with no time table to fix issues. In 2019 the wheels fell off. Anything that was good about StorEdge is now gone. The company was purchased by is [SENSITIVE CONTENT HIDDEN] ([SENSITIVE CONTENT HIDDEN] of Sparefoot and Storable) and customer service is now 100% gone and useless. Now STORABLE owns 5 companies: SiteLink, StorEdge, Select Merchant Services, PAYA, and two other credit processing companies. They have a created a MONOPOLY that is causing harm and disfunction to all of these once great companies. It is a SAD day when capitalism and competition simply disappears because of one large company who's goal is only to make more money.

Pros

StorEdge is pretty easy to use and find your way around the software. When we were first started with the software 4 years ago it WAS speedy and their customer service WAS amazing. NOT ANY MORE!

Cons

1. Since they have been bought out by [SENSITIVE CONTENT HIDDEN] at Sparefoot/STORABLE their customer service has been non-existent. Their HELP DESK is a joke. They have 7 employees to "Help" 4000+ storage locations.
2. I had double billing using autopay on two different months in 2019. I had to spend 9 hours voiding over 200 autopay transactions, and three days making phone calls apologizing to my tenants.
3. Their TASK bar is non-functional and useless.
4. They do not have a function for "prorated move-ins"
5. Storable Company now controls SiteLink, StorEdge, and all 4 credit card processing companies that they work with - Storable now sets the credit card processing rates! It is a total MONOPOLY!
6. Their automated emails/text messages will get stuck in "pending" and will not always go out to customers even though their software said it has. StorEdge will no longer work to fix problems because they no longer communicate with their customers and Storable raised our rates even though I'm doing more work now that the StorEdge software is failing in autopay, communication, and customer service.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Jennifer B.
Industry: Consumer Services
Company size: 51-200 Employees

Gets easier to use with time...

Used Daily for 1-5 months
Reviewed on 2020/04/03
Review Source: Capterra

Overall, the software handles the basic daily functions of a self storage facility, it would be a great improvement if they would add a column that showed the last time notes were added to an individuals account on the list and a way of sorting a list by most recently contacted.

Pros

The feature I found to be the most useful is the search field because it searches the entire program for whatever you type in the search box.

Cons

The software could improve on usability in making it easier to find where you left off in a list you were working from if you have to switch tabs.

Rating breakdown

Ease of Use

Likelihood to recommend: 8.0/10

Peter R.
Industry: Real Estate
Company size: 2-10 Employees

it does what you need

Used Daily for 1+ year
Reviewed on 2018/12/04
Review Source: Capterra

Pros

we manage 2 separate storage facilities with the software. does everything it needs to for us to run efficiently.

Cons

when looking up a client you need to be in the correct facility. if you are in location "a" and you client is at location "b" your search for them will return no results. not an issue if you have 1 location but i can imagine if you are managing multiple locations this would be cumbersome.

Rating breakdown

Ease of Use

Likelihood to recommend: 9.0/10

User recommendation
8,6/10
Based on 178 user ratings
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storEDGE Pricing

storEDGE Pricing

Starting from
US$50,00/month
Free Trial
Subscription
Value for money

Core Plan: Plans starting at $50*
Pro Plan: Plans starting at $150*
Enterprise Plan: Plans starting at $250*

* Per month, per facility, per product. Price may vary based on size.

Core Plan: Plans starting at $50*
Pro Plan: Plans starting at $150*
Enterprise Plan: Plans starting at $250*

* Per month, per facility, per product. Price may vary based on size.

Value for Money
4,4/5
Based on 178 user ratings
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storEDGE Features

storEDGE Features

API
Accounting Integration
Activity Dashboard
Activity Tracking
Automatic Notifications
Billing & Invoicing
Calendar Management
Customer Database
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Electronic Payments
Inventory Management
Inventory Tracking
Invoice Management
Reminders
Reporting & Statistics
Search Functionality
Third Party Integration
Features
4,2/5
Based on 178 user ratings
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Categories

Additional information for storEDGE

Additional information for storEDGE

Key features of storEDGE

  • Customer Management
  • Deposit Tracking
  • Electronic Signature
  • Gate/Access Control
  • Graphical Site Display
  • Interactive Property Map
  • Late Fee Calculation
  • Move-In / Move-Out Wizard
  • Notifications
  • Point & Click Interface
  • Zip Code Lookup

Benefits

• storEDGE technology is 100% cloud-based and designed specifically for the self storage industry, offering a variety of hardware options and custom installation anywhere in the United States.

• The platform's user-friendly and simple process makes renting self storage a breeze, as renters are guided through their move-in with intuitive, UX-optimized assistance.

• Access control tools enable users to remotely monitor who is accessing the property, and restrict access points by entry point or tenant from any device.

• storEDGE eliminates the need for add-ons and extra logins with automated tools and customizable access, so users can ensure their whole team has just what they need.

• See all of your self storage business information in one place and unlock strategic data across the entire portfolio with custom reports and charts for a quick look at your business’s health.

storEDGE FAQs

storEDGE FAQs

Below are some frequently asked questions for storEDGE.

Q. What type of pricing plans does storEDGE offer?

storEDGE offers the following pricing plans:

Starting from: US$50,00/month

Pricing model: Subscription

Free Trial: Available

Core Plan: Plans starting at $50* Pro Plan: Plans starting at $150* Enterprise Plan: Plans starting at $250* * Per month, per facility, per product. Price may vary based on size.

Q. What are the main features of storEDGE?

storEDGE offers the following features:

  • Customer Management
  • Deposit Tracking
  • Electronic Signature
  • Gate/Access Control
  • Graphical Site Display
  • Interactive Property Map
  • Late Fee Calculation
  • Move-In / Move-Out Wizard
  • Notifications
  • Point & Click Interface
  • Zip Code Lookup

Q. Who are the typical users of storEDGE?

storEDGE has the following typical customers:

Small Business, Mid Size Business

Q. What languages does storEDGE support?

storEDGE supports the following languages:

English

Q. What type of pricing plans does storEDGE offer?

storEDGE has the following pricing plans:

Subscription

Q. Does storEDGE support mobile devices?

We do not have any information about what devices storEDGE supports

Q. What other apps does storEDGE integrate with?

storEDGE integrates with the following applications:

Authorize.net, Google Analytics, Google Maps

Q. What level of support does storEDGE offer?

storEDGE offers the following support options:

Phone Support, Online Support