About Conversica

Conversica is a leading provider of Intelligent Virtual Assistants (IVA) helping organizations attract, acquire and grow customers at scale. A Conversica Intelligent Virtual Assistant is an AI-powered, SaaS-based software application that serves as a virtual team member and autonomously engages contacts, prospects, customers, or partners in human-like, two-way interactions at scale to accelerate revenue across the lifecycle of a customer. Customer-facing teams like marketing, sales, customer success and even collection departments in finance can benefit from augmenting their workforce with an Intelligent Virtual Assistant to automate and optimize revenue-generating activities.

Reaching out to over 100 million people on behalf of thousands of companies, Conversica Intelligent Virtual Assistants are built on a proven and patented intelligent automation platform integrating natural language understanding (NLU), natural language generation (NLG), autonomous action chains and deep learning capabilities that engage contacts over multiple communication channels and in multiple languages.

Pricing starting from:

US$2 999,00/month

  • Free Trial
  • Subscription

Key benefits of Conversica

• For Marketing, an IVA can drive your target audience to and follow up after critical virtual and physical events for your business maximizing marketing spend
• For Sales, an IVA can engage leads in a human-like dialogue to see who is ready to talk to sales leading to higher conversion rates.
• For Customer Success, an IVA can proactively gauge the health of a customer or determine their interest to buy additional products or services.
• For Finance, an IVA can politely but persistently collect overdue payments across your client and partner ecosystem.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Pricing starting from:

US$2 999,00/month

  • Free Trial
  • Subscription

Images

Automatic emails and SMS messages nurture new leads and the AI functionality identifies hot leads
Reports are generated on the most promising prospects
Reports and analytics help sales reps to prioritize their outreach efforts
View 4 more
Conversica video
Conversica screenshot: Automatic emails and SMS messages nurture new leads and the AI functionality identifies hot leads Conversica screenshot: Reports are generated on the most promising prospects Conversica screenshot: Reports and analytics help sales reps to prioritize their outreach efforts

Features

Total features of Conversica: 20

  • API
  • Alerts / Escalation
  • Business Intelligence
  • CRM Integration
  • Callback Scheduling
  • Chat
  • Communication Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Engagement Analytics
  • Follow-up Scheduling
  • Lead Nurturing
  • Opportunity Management
  • Performance Reports
  • Real Time Notifications
  • Referral Source Tracking
  • SMS Integration
  • SMS Marketing Managment
  • Summary Reports
  • Third Party Integration

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Reviews

Overall rating

4,5 /5
(13)
Value for Money
4,4/5
Features
4,5/5
Ease of Use
4,3/5
Customer Support
4,7/5

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Showing 5 reviews of 13
Shane A.
Overall rating
  • Industry: Banking
  • Company size: 201-500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Conversica has had a huge impact on our sales organization.

Reviewed on 2019/01/18

We had the same struggles a lot of organizations had, we had leads falling through the cracks. ...

We had the same struggles a lot of organizations had, we had leads falling through the cracks. Sales did not have enough time to contact everyone and sometimes picked ones they felt were better leads than others. Conversica changed that. Our assistant follows-up with everyone and then feeds those interested to the proper sales rep for additional follow-up. This has increased our sales pipeline and made every list even more valuable to us as an organization.

Pros

I love the flexibility and constant improvement and innovation of the product and it has allowed us to reach more leads than we ever have before with amazing results. Our AI assistant never sleeps and never takes break and I only need to feed them names. On top of it all their support staff and our CSM has been so wonderful to work with!

Cons

Can't think of anything. Everything we have asked of Conversica has been handled.

Michelle S.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10 000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Optimize your sales followup

Reviewed on 2019/09/05

Implemented conversica to follow-up on high value leads that were not quit ready for the sales team.

Implemented conversica to follow-up on high value leads that were not quit ready for the sales team.

Pros

We had a ton of leads that our business development reps were not getting responses to. Instead of wasting their time reaching out to these leads over and over again, we were able to put them into Conversica. The tool could reach out to as many leads in one week as 5 BDRs could in 2 months hitting the prospects multiple times.

Cons

There is a learning curve for the AI that requires the users to submit feedback in order for it to improve. It can be difficult to get the BDRs to do this.

Andre D.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Worth it!

Reviewed on 2021/02/11

overall experience is going great, still new to it. But I enjoy it.

overall experience is going great, still new to it. But I enjoy it.

Pros

The ease of use, the ability to have our automated specialists take control of the cadences, and then all the information comes back to me.

Cons

Still using the product, and I like it. I am excited to get a familiar grip with the use and finding the easy ways to have a great hold on the product.

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Great tool to get filter out the "noise"

Reviewed on 2019/07/19

Pros

Conversica is a great way to have a personal approach with prospects without using employee bandwidth. Customers feel like they are talking to a real person, while the platform has the ability to cut through the noise and only send quality leads.

Cons

It can be off on the level of accurateness at times for the quality of leads it passes on.

Adam B.
Overall rating
  • Company size: 501-1 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Find the Needles in the Haystack

Reviewed on 2016/12/08

If you're like us and have a lot of incoming leads but not enough sales reps to call on them all,...

If you're like us and have a lot of incoming leads but not enough sales reps to call on them all, or you are finding that your leads are not getting adequate touches from reps, then Conversica should quickly be considered.

We consider our Conversica bot, to be an addition to our sales force. Within our structure of AE, CSR, SDR, and Conversica, our bot tackles our C-ranked and our aging leads to help us find the gold that would otherwise likely be missed out on or called after the lead was already much further along the buyer journey.

We've seen tremendous value from Conversica, and are now working with their top-notch Customer Success team to figure out how we'll utilize them, even more, to bring an even greater impact to our org.

Showing 5 reviews of 13 Read all reviews

Conversica FAQs

Below are some frequently asked questions for Conversica.

Conversica offers the following pricing plans:

  • Starting from: US$2 999,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Subscription pricing starting at $2,999/company/month based on functionality needs. Contact Conversica for more information on pricing plans.

Conversica offers the following features:

  • Lead Engagement
  • Lead Notifications

Conversica has the following typical customers:

Small Business, Mid Size Business

Conversica supports the following languages:

English

We do not have any information about what devices Conversica supports

Conversica integrates with the following applications:

Club Automation, HubSpot CRM, Marketo Engage, Oracle Eloqua, Pardot, Salesforce Sales Cloud, Velocify

Conversica offers the following support options:

Phone Support, Online Support, FAQs

Related categories

See all software categories found for Conversica.