About Gong.io

Gong's Revenue Intelligence platform captures your customer interactions across phone, web conferencing, and email, understands what was said in these interactions, and delivers insights to help your team win more deals.

Learn how companies like LinkedIn, HubSpot, Pinterest, and Twilio use Gong to win more deals, skyrocket rep success, and gain critical market intelligence.


Key benefits of Gong.io

• Clone your most effective sellers. Learn what separates your best reps from the rest, according to data.
Turn your average sellers into stars.

• Deal visibility, from contact to close. See every conversation in one place for every deal.
Make sure every deal is trending toward a close.

• Transform how you go to market. Every phone call, meeting, or email is at your ngertips. Hear the voice
of your market, and make sure the right things are happening.


Images

Gong.io Software - Access best practices data in order to improve call efficiency
Gong.io Software - Calls are recorded and stored within the Gong system
Gong.io Software - The AI functionality identifies topics, keywords, and more, and facilitates natural language search
Gong.io Software - Recommendations are given to help sales reps improve their tactics
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Gong.io video
Gong.io Software - Access best practices data in order to improve call efficiency
Gong.io Software - Calls are recorded and stored within the Gong system
Gong.io Software - The AI functionality identifies topics, keywords, and more, and facilitates natural language search
Gong.io Software - Recommendations are given to help sales reps improve their tactics

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Gong.io

4,8 (534)
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US$500,00
month

Pricing Options

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Features

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Integrations

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Ease of Use

4,7 (534)
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Value for Money

4,7 (534)
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Customer Service

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Reviews

Overall rating

4,8 /5
(534)
Value for Money
4,7/5
Features
4,7/5
Ease of Use
4,7/5
Customer Support
4,7/5

Already have Gong.io?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 534
Jessica
Jessica
Overall rating
  • Industry: Human Resources
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Gong is a salesperson's dream

Reviewed on 2019/03/13

Pros

It's so important to identify your prospects needs, but it can be difficult to absorb everything they are relaying. Having access to a tool like gong, gives me the ability to revisit my calls, dissect my prospect's responses and identify their needs. Gong makes this easier by filtering by keyword, offering graphs so you can click into specific parts of each call, compiles key words used throughout and gives my co-workers a place to listen and make suggestions.

Cons

I haven't found anything negative when using gong.

James
James
Overall rating
  • Industry: Internet
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

A must have tool for sales and customer success

Reviewed on 2020/02/11

Pros

Gong gives our team the ability to gain actionable insights into how well we are handling calls with clients. Do we repeat words too often? Do we allow enough time between our sentences? This is also an amazing system of record for calls so I can go back and review what was discussed previously. Clients love to receive the recordings as well, especially when they are instructional training calls.

Cons

I wish there would be the ability to cater the insights much more to Customer Success. It's very sales focused.

Madeline
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Maddie's Review

Reviewed on 2020/02/11

It has been pleasant overall!

It has been pleasant overall!

Pros

Being able to listen to reps that are performing well's calls

Cons

I cannot figure out how to find Closed Won calls anymore like I used to. Those are the calls I am most interested in to learn more

Adam
Adam
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great tool for small & medium sized sales teams

Reviewed on 2020/06/25

Gong.io is always used by our new employees to listen to sales and customer success calls to learn...

Gong.io is always used by our new employees to listen to sales and customer success calls to learn the lay of the land. Super useful.

Pros

My favorite part of Gong is it's unique, advanced technology that listens to the call and automatically inputs timestamps with talking points and who is speaking for your recorded conversations. GREAT for sales teams and customer success teams to go back and listen and easily find any vital information that was discussed on the call.

Cons

At the current time I can truly say I have no problems or complaints with the Gong.io platform. I'm just surprised it isn't used by more sales teams.

Anna
Anna
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

What was life before Gong?!

Reviewed on 2021/08/11

Pros

Gong has been HUGELY helpful for reviewing past calls to remind myself of action items, attendees, etc. I make use of the recordings multiple times a week. My team also uses Gong to provide call feedback for team members.
I also like that at the beginning of an external call, Gong announces its presence/recording to all attendees.

Cons

The transcription service is good, not great - both in terms of identifying the speaker and also what they said. Also, it's not entirely clear to me how to add Gong to an existing call.

Showing 5 reviews of 534 Read all reviews

Gong.io FAQs

Below are some frequently asked questions for Gong.io.

Gong.io offers the following pricing plans:

  • Free Trial: Not Available

Contact Gong.io for a customized price quote.

Gong.io has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Gong.io supports the following languages:

English

Gong.io supports the following devices:

Android (Mobile), iPhone (Mobile)

Gong.io integrates with the following applications:

Aircall, BlueJeans Meetings, ConnectAndSell, Dialpad, Five9, FrontSpin, Genesys Cloud CX, GoTo Meeting, Groove, HubSpot CRM, Join.Me, MiVoice Business Solution, Microsoft Outlook, NICE CXone, Natterbox, Outreach, Playbooks, Readymode, Salesforce Sales Cloud, Skype for Business, Talkdesk, Truly, Velocify, Vonage Contact Center, Webex, Zoom

Gong.io offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base

Related categories

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