Qualtrax

Compliance management platform

4,9 /5 (48 reviews) Write a Review!

Qualtrax Overview

What is Qualtrax?

Qualtrax is a cloud-based compliance management platform which allows businesses to manage accreditations, documents, processes, employee training and testing. The software is designed for forensic labs, testing labs, medical examiners, manufacturers, utilities companies, and other industries which need to comply with standards including ISO 17025, 17020, 13485, and 9001, GFSI, FDA, ASCLD/LAB, ACLASS, and FQS.

Qualtrax provides the tools needed to manage both external and internal audits, and aims to simplify the quality management of heavily regulated industries and ensure that critical industry regulations are addressed. Users can maintain up-to-date data across the organization and manage compliance with role-based actions which control document view and edit permissions.

Processes can be automated using workflows in Qualtrax, including corrective actions, incident management, accident reporting, and more. Process gaps and bottlenecks can be identified, and users can run reports on workflows in progress or completed. Users can also manage employee training through Qualtrax, with role-based training, automated alerts, and linking of documents with trainings or assessments.

Qualtrax Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact Qualtrax for pricing information.


Qualtrax Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, Mexico
Supported Languages
Dutch, English, French, German, Japanese and 4 others, Korean, Polish, Portuguese, Spanish

Media

Qualtrax dashboard
Qualtrax video Qualtrax screenshot: Qualtrax dashboard

Qualtrax Reviews

Qualtrax Reviews

Overall rating
4,9
/
5
Excellent
43

Very good
4

Average
1

Poor
0

Terrible
0

Value for Money
4,7
Features
4,5
Ease of Use
4,5
Customer Support
4,9
98% recommended this app
Greg T.

They Just Get It!

The folks at Qualtrax are passionate about their product and it shows whenever you interact with them. They are eager to help and eager to make their product better. They listen to their customer-base and make improvements and enhancements based off that feedback. That's not something you experience very much with today's technology. The people at Qualtrax just understand the importance of what you're doing.


Carl A.

Choose your Qualtrax Admin carefully!

Centralized, and standardized, the required controlled documents for our laboratory system, over 400 documents divided into about 10 operational divisions. The management of this system is now taking just a fraction of time that was required with our legacy system.

The developed workflows have likewise centralized, and significantly standardized, many of our quality assurance processes. It is now far more difficult for a particular incident resolution process to become "lost in the system" than before the online workflow capability was implemented.


Amy A.

User since 2011


Shane H.

The system is as good as you are creative.

Qualtrax (the company) has been nothing less than one of our top suppliers. Customer support personnel through executive management always have been available and willing to discuss accomplishments and continual improvements regarding the system. There is a constant dialog between Qualtrax and the customer regarding user experience(s).

Qualtrax (the software) is such a unique and fluid product. Allowing for compliance while having the flexibility to cater a software to our business principles is exceptional. This flexibility made the learning curve far less than it could have been. The system is very user friendly and straight forward from a user perspective.

The system is as good as you are creative.


Verified Reviewer

Automate your ISO 17025 or TNI compliance

Regulatory compliance can be complicated and resource-intensive. Qualtrax set out to simplify compliance and have produced a robust product that delivers solid value. If you are hesitant to abandon your current compliance strategy, don't be. Even the best in-house systems can't compete with their ready-to-use solutions. Adoption is quick because end users immediately see that every process Qualtrax takes over is more elegant, tidy, and traceable. There's always room for improvement and Qualtrax recognizes that. So, the company listens to the voice of the customer and they continuously work to improve their software. I don't think there is a better product on the market that comes close to Qualtrax's value, ease of use, and functionality.


Greg T.
Industry: Law Enforcement
Company size: 51-200 Employees

They Just Get It!

Used Daily for 2+ years
Reviewed on 2019/11/26
Review Source: Capterra

The folks at Qualtrax are passionate about their product and it shows whenever you interact with them. They are eager to help and eager to make their product better. They listen to their customer-base and make improvements and enhancements based off that feedback. That's not something you experience very much with today's technology. The people at Qualtrax just understand the importance of what you're doing.

Pros

We have been using Qualtrax since 2012 and we moved to the Hosted version of Qualtrax in 2017. Having control over every aspect of your documents lifecycle, whether hosted or not, is powerful. And Qualtrax is a powerful application. Complete control over you documents, processes, workflows, testing and training. The most exciting part for me from an administrative and IT front - this is THE most worry-free application we use. It works flawlessly and reliably!

Cons

I wish there were more video tutorials or vlogs on how to get the most out of Qualtrax (Workflows - yes please!). Qualtrax support is top notch though and they have no problems with getting what you need in a timely fashion. I just want more!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Carl A.
Industry: Law Enforcement
Company size: 51-200 Employees

Choose your Qualtrax Admin carefully!

Used Daily for 2+ years
Reviewed on 2019/05/01
Review Source: Capterra

Centralized, and standardized, the required controlled documents for our laboratory system, over 400 documents divided into about 10 operational divisions. The management of this system is now taking just a fraction of time that was required with our legacy system.

The developed workflows have likewise centralized, and significantly standardized, many of our quality assurance processes. It is now far more difficult for a particular incident resolution process to become "lost in the system" than before the online workflow capability was implemented.

Pros

Extremely configurable, flexible, powerful workflows. Your realized value of the workflows will be directly proportional to the skill and dedication of the system admin(s) and the workflow designers.

Document management system is a full featured system, capable of handling both controlled and uncontrolled documents, even to mixing them within a given folder, providing for a flexible, convenient integrated document management system.

The system of user groups utilized by the package facilitates the flexible, easy management of controlling function authorization for all users, and visitors, on the system. Again, the design and implementation of the security groups, a function of the system admin(s) will have a massive influence on the functionality of this feature.

Cons

Data mining capabilities are limited. Massive amounts of information can be input, but accessing the information with reporting tools, such as Crystal Reports, is not robustly supported.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Amy A.
Industry: Law Enforcement
Company size: 2-10 Employees

User since 2011

Used Daily for 2+ years
Reviewed on 2019/04/30
Review Source: Capterra

Pros

Ease of document use
Document conversion to pdf

Cons

Help guide not updated for new cloud based system

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Shane H.
Industry: Defense & Space
Company size: 51-200 Employees

The system is as good as you are creative.

Used Daily for 2+ years
Reviewed on 2020/06/22
Review Source: Capterra

Qualtrax (the company) has been nothing less than one of our top suppliers. Customer support personnel through executive management always have been available and willing to discuss accomplishments and continual improvements regarding the system. There is a constant dialog between Qualtrax and the customer regarding user experience(s).

Qualtrax (the software) is such a unique and fluid product. Allowing for compliance while having the flexibility to cater a software to our business principles is exceptional. This flexibility made the learning curve far less than it could have been. The system is very user friendly and straight forward from a user perspective.

The system is as good as you are creative.

Pros

Flexibility - allows you to design the system around the methods your company works
Workflows
Process Efficiency
Accuracy
Traceability
Groups/Permissions
Reports (Customizable)
Cost

Cons

Workflows, (rearranging steps)
Testing (data entry - no copy test / paste test option - redundent)
Workflow file attach (lacks multiple file upload option)
No incremental revision option (such as 1.1, 1.2, 1.3)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Environmental Services
Company size: 51-200 Employees

Automate your ISO 17025 or TNI compliance

Used Daily for 2+ years
Reviewed on 2020/03/05
Review Source: Capterra

Regulatory compliance can be complicated and resource-intensive. Qualtrax set out to simplify compliance and have produced a robust product that delivers solid value. If you are hesitant to abandon your current compliance strategy, don't be. Even the best in-house systems can't compete with their ready-to-use solutions. Adoption is quick because end users immediately see that every process Qualtrax takes over is more elegant, tidy, and traceable. There's always room for improvement and Qualtrax recognizes that. So, the company listens to the voice of the customer and they continuously work to improve their software. I don't think there is a better product on the market that comes close to Qualtrax's value, ease of use, and functionality.

Pros

Out-of-the-box document control, robust email notification system, configurable. Automates compliance management specific to individual standards. Built with ISO and TNI compliance in mind. Easy for end-users to learn, making adoption painless.

Qualtrax customer support and corporate culture are the best I've experienced. The entire team is dedicated to creating a premium product that really addresses an important need.

Cons

Workflows are useful and configurable, but building them can be difficult at certain steps. More functionality would help during the creation of the workflows. Also, mining of the data stored within Qualtrax is limited and could be improved.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,7/10
Based on 48 user ratings
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Qualtrax Pricing

Qualtrax Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact Qualtrax for pricing information.

Contact Qualtrax for pricing information.

Value for Money
4,7/5
Based on 48 user ratings
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Qualtrax Features

Qualtrax Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4,5/5
Based on 48 user ratings
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Categories

Additional information for Qualtrax

Additional information for Qualtrax

Key features of Qualtrax

  • Collaboration
  • Compliance Management
  • Control Self Assessment
  • For Healthcare
  • Higher Education
  • ISO Compliance
  • OSHA Compliance
  • Self Assessment
  • User Access Controls
  • User Access Permissions

Benefits

• Qualtrax allows users to import compliance standards and tie specific processes and documents to each requirement.

• Role-based actions can be assigned to control view and edit permissions for documents, and determine who can review and approve revisions.

• Process visualization enables progress tracking and the identification of any gaps, bottlenecks, or roadblocks.

• Users can assign and schedule role-based trainings, with automated alerts to notify employees of upcoming training and inform managers of required sign-offs.

• Qualtrax can be integrated with a range of third party systems, including email, network storage, and ERP applications, Active Directory, and Microsoft Office.

Qualtrax FAQs

Qualtrax FAQs

Below are some frequently asked questions for Qualtrax.

Q. What type of pricing plans does Qualtrax offer?

Qualtrax offers the following pricing plans:

Pricing model: Subscription

Free Trial: Available

Contact Qualtrax for pricing information.

Q. What are the main features of Qualtrax?

Qualtrax offers the following features:

  • Collaboration
  • Compliance Management
  • Control Self Assessment
  • For Healthcare
  • Higher Education
  • ISO Compliance
  • OSHA Compliance
  • Self Assessment
  • User Access Controls
  • User Access Permissions

Q. Who are the typical users of Qualtrax?

Qualtrax has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does Qualtrax support?

Qualtrax supports the following languages:

Dutch, English, French, German, Japanese, Korean, Polish, Portuguese, Spanish

Q. What type of pricing plans does Qualtrax offer?

Qualtrax has the following pricing plans:

Subscription

Q. Does Qualtrax support mobile devices?

We do not have any information about what devices Qualtrax supports

Q. What other apps does Qualtrax integrate with?

Qualtrax integrates with the following applications:

Microsoft 365

Q. What level of support does Qualtrax offer?

Qualtrax offers the following support options:

Phone Support, Online Support