About Qualtrax

Qualtrax is a cloud-based compliance management platform which allows businesses to manage accreditations, documents, processes, employee training and testing. The software is designed for forensic labs, testing labs, medical examiners, manufacturers, utilities companies, and other industries which need to comply with standards including ISO 17025, 17020, 13485, and 9001, GFSI, FDA, ASCLD/LAB, ACLASS, and FQS.

Qualtrax provides the tools needed to manage both external and internal audits, and aims to simplify the quality management of heavily regulated industries and ensure that critical industry regulations are addressed. Users can maintain up-to-date data across the organization and manage compliance with role-based actions which control document view and edit permissions.

Processes can be automated using workflows in Qualtrax, including corrective actions, incident management, accident reporting, and more. Process gaps and bottlenecks can be identified, and users can run reports on workflows in progress or completed. Users can also manage employee training through Qualtrax, with role-based training, automated alerts, and linking of documents with trainings or assessments.

Key benefits of Qualtrax

• Qualtrax allows users to import compliance standards and tie specific processes and documents to each requirement.

• Role-based actions can be assigned to control view and edit permissions for documents, and determine who can review and approve revisions.

• Process visualization enables progress tracking and the identification of any gaps, bottlenecks, or roadblocks.

• Users can assign and schedule role-based trainings, with automated alerts to notify employees of upcoming training and inform managers of required sign-offs.

• Qualtrax can be integrated with a range of third party systems, including email, network storage, and ERP applications, Active Directory, and Microsoft Office.

Devices

Business size

S M L

Markets

Australia, Canada, United Kingdom, Mexico, United States

Supported Languages

Dutch, English, French, German, Japanese and 4 others, Korean, Polish, Portuguese, Spanish

Images

Qualtrax dashboard
View 2 more
Qualtrax video
Qualtrax screenshot: Qualtrax dashboard

Features

Total features of Qualtrax: 146

  • API
  • Academic/Education
  • Access Controls/Permissions
  • Accident Investigation
  • Action Management
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Asynchronous Learning
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Automated Scheduling
  • Blended Learning
  • Business Process Automation
  • Business Process Control
  • Calendar Management
  • Calibration Management
  • Calibration Scheduling
  • Case Management
  • Certificate/Label Printing
  • Certification & Licensing
  • Change Management
  • Change Order Management
  • Code Enforcement
  • Collaboration Tools
  • Commenting / Notes
  • Complaint Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Management
  • Corporate/Business
  • Corrective and Preventive Actions (CAPA)
  • Course Management
  • Customer Complaint Tracking
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Defect Tracking
  • Digital Signature
  • Dispatch Management
  • Document Automation
  • Document Capture
  • Document Check-in / Check-out
  • Document Coding & Control
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • ERP
  • Electronic Signature
  • Electronic Submission
  • Email Alerts
  • Email Management
  • Environmental Compliance
  • Equipment Maintenance
  • Exceptions Management
  • FDA Compliance
  • Failed Inspection Tracking
  • Feedback Management
  • File Conversion
  • File Recovery
  • File Sharing
  • For Engineering Documents
  • Forms Management
  • Full Text Search
  • Graphical Workflow Editor
  • Higher Education
  • ISO Compliance
  • ISO Standards Management
  • Image Capture
  • Incident Management
  • Incident Reporting
  • Inspection Management
  • Instrument Management
  • Internal Controls Management
  • Issue Tracking
  • Job Management
  • Legal Risk Management
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Learning
  • Multi-Location
  • No-Code
  • Nonconformance Tracking
  • OSHA Compliance
  • Operational Risk Management
  • Periodic Review
  • Preventive Maintenance
  • Process Control
  • Process Modeling & Designing
  • Progress Tracking
  • Quality Assurance
  • Quality Control
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputational Risk Management
  • Requirements Management
  • Revision History
  • Risk Alerts
  • Risk Assessment
  • Risk Management
  • Risk Reporting
  • Root Cause Analysis
  • Routing
  • Sarbanes-Oxley Compliance
  • Scheduled / Automated Reports
  • Self Assessment
  • Social Learning
  • Status Tracking
  • Subcontractor Management
  • Supplier Management
  • Supplier Quality Control
  • Synchronous Learning
  • Task Management
  • Template Management
  • Templates
  • Tests/Assessments
  • Third Party Integrations
  • To-Do List
  • Training Administration
  • Training Management
  • Training Record Management
  • Version Comparison
  • Version Control
  • Version Rollback
  • Virtual Classroom
  • Visual Workflow Management
  • Warranty Tracking
  • Work Order Management
  • Workflow Configuration
  • Workflow Management

Alternatives

QT9 QMS

4,5
#1 Alternative to Qualtrax
The most adaptable & easy to use quality management software. The QT9 QMS is a highly modular web-based system designed...

Donesafe

4,8
#2 Alternative to Qualtrax
Donesafe, the #1 all-in-one cloud-based HSEQ platform to solve ALL your safety and compliance requirements, including...

Intellect

4,3
#3 Alternative to Qualtrax
Robust QMS software suite and platform offering extreme configurability. Meet FDA compliance and ISO standards, drive...

WorkClout

4,9
#4 Alternative to Qualtrax
WorkClout helps your workforce do their best work so they can deliver the highest quality products & services to your...

Reviews

Overall rating

4,9 /5
(48)
Value for Money
4,7/5
Features
4,5/5
Ease of Use
4,5/5
Customer Support
4,9/5

Already have Qualtrax?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 48
Greg T.
Overall rating
  • Industry: Law Enforcement
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

They Just Get It!

Reviewed on 2019/11/26

The folks at Qualtrax are passionate about their product and it shows whenever you interact with...

The folks at Qualtrax are passionate about their product and it shows whenever you interact with them. They are eager to help and eager to make their product better. They listen to their customer-base and make improvements and enhancements based off that feedback. That's not something you experience very much with today's technology. The people at Qualtrax just understand the importance of what you're doing.

Pros

We have been using Qualtrax since 2012 and we moved to the Hosted version of Qualtrax in 2017. Having control over every aspect of your documents lifecycle, whether hosted or not, is powerful. And Qualtrax is a powerful application. Complete control over you documents, processes, workflows, testing and training. The most exciting part for me from an administrative and IT front - this is THE most worry-free application we use. It works flawlessly and reliably!

Cons

I wish there were more video tutorials or vlogs on how to get the most out of Qualtrax (Workflows - yes please!). Qualtrax support is top notch though and they have no problems with getting what you need in a timely fashion. I just want more!

Carl A.
Overall rating
  • Industry: Law Enforcement
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Choose your Qualtrax Admin carefully!

Reviewed on 2019/05/01

Centralized, and standardized, the required controlled documents for our laboratory system, over...

Centralized, and standardized, the required controlled documents for our laboratory system, over 400 documents divided into about 10 operational divisions. The management of this system is now taking just a fraction of time that was required with our legacy system.

The developed workflows have likewise centralized, and significantly standardized, many of our quality assurance processes. It is now far more difficult for a particular incident resolution process to become "lost in the system" than before the online workflow capability was implemented.

Pros

Extremely configurable, flexible, powerful workflows. Your realized value of the workflows will be directly proportional to the skill and dedication of the system admin(s) and the workflow designers.

Document management system is a full featured system, capable of handling both controlled and uncontrolled documents, even to mixing them within a given folder, providing for a flexible, convenient integrated document management system.

The system of user groups utilized by the package facilitates the flexible, easy management of controlling function authorization for all users, and visitors, on the system. Again, the design and implementation of the security groups, a function of the system admin(s) will have a massive influence on the functionality of this feature.

Cons

Data mining capabilities are limited. Massive amounts of information can be input, but accessing the information with reporting tools, such as Crystal Reports, is not robustly supported.

Amy A.
Overall rating
  • Industry: Law Enforcement
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

User since 2011

Reviewed on 2019/04/30

Pros

Ease of document use
Document conversion to pdf

Cons

Help guide not updated for new cloud based system

Shane H.
Overall rating
  • Industry: Defense & Space
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The system is as good as you are creative.

Reviewed on 2020/06/22

Qualtrax (the company) has been nothing less than one of our top suppliers. Customer support...

Qualtrax (the company) has been nothing less than one of our top suppliers. Customer support personnel through executive management always have been available and willing to discuss accomplishments and continual improvements regarding the system. There is a constant dialog between Qualtrax and the customer regarding user experience(s).

Qualtrax (the software) is such a unique and fluid product. Allowing for compliance while having the flexibility to cater a software to our business principles is exceptional. This flexibility made the learning curve far less than it could have been. The system is very user friendly and straight forward from a user perspective.

The system is as good as you are creative.

Pros

Flexibility - allows you to design the system around the methods your company works
Workflows
Process Efficiency
Accuracy
Traceability
Groups/Permissions
Reports (Customizable)
Cost

Cons

Workflows, (rearranging steps)
Testing (data entry - no copy test / paste test option - redundent)
Workflow file attach (lacks multiple file upload option)
No incremental revision option (such as 1.1, 1.2, 1.3)

Verified Reviewer
Overall rating
  • Industry: Environmental Services
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Automate your ISO 17025 or TNI compliance

Reviewed on 2020/03/05

Regulatory compliance can be complicated and resource-intensive. Qualtrax set out to simplify...

Regulatory compliance can be complicated and resource-intensive. Qualtrax set out to simplify compliance and have produced a robust product that delivers solid value. If you are hesitant to abandon your current compliance strategy, don't be. Even the best in-house systems can't compete with their ready-to-use solutions. Adoption is quick because end users immediately see that every process Qualtrax takes over is more elegant, tidy, and traceable. There's always room for improvement and Qualtrax recognizes that. So, the company listens to the voice of the customer and they continuously work to improve their software. I don't think there is a better product on the market that comes close to Qualtrax's value, ease of use, and functionality.

Pros

Out-of-the-box document control, robust email notification system, configurable. Automates compliance management specific to individual standards. Built with ISO and TNI compliance in mind. Easy for end-users to learn, making adoption painless.

Qualtrax customer support and corporate culture are the best I've experienced. The entire team is dedicated to creating a premium product that really addresses an important need.

Cons

Workflows are useful and configurable, but building them can be difficult at certain steps. More functionality would help during the creation of the workflows. Also, mining of the data stored within Qualtrax is limited and could be improved.

Showing 5 reviews of 48 Read all reviews

Qualtrax FAQs

Below are some frequently asked questions for Qualtrax.

Qualtrax offers the following pricing plans:

  • Free Trial: Available

Contact Qualtrax for pricing information.

We do not have any information about Qualtrax features

Qualtrax has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Qualtrax supports the following languages:

Dutch, English, French, German, Japanese, Korean, Polish, Portuguese, Spanish

Qualtrax supports the following devices:

Qualtrax integrates with the following applications:

Microsoft 365

Qualtrax offers the following support options:

Email/Help Desk, Phone Support, Chat

Related categories

See all software categories found for Qualtrax.