Azalea Health

Fully integrated EHR, RCM & Telehealth suite for healthcare

About Azalea Health

Azalea Health is a suite of health care modules specifically designed for hospitals, community-based health care providers and ambulatory care settings. Its main functions include telehealth management, revenue cycle management, practice management, electronic medical records (EMR), electronic health records (EHR), and consulting services. Azalea Health software allows users to document SOAP notes, capture billing and send orders using a single screen.

Azalea Health’s HIPAA-compliant platform for telehealth is fully integrated with powerful applications and helps enable real-time charting. The software allows users to access patient records at home, in the hospital, in the clinic or during practice hours. Azalea Health’s patient portal, appointment reminders and mobile application provide hands-on access to all features and aim to enhance the customer experience. Azalea Health helps increase care coordination by engaging more patients, ultimately creating more income opportunities.

Azalea offers handheld guidance on all types of services including EHR incentive programs, payer credentialing and RHC certification. Azalea Health has a large library filled with customizable templates and forms with the aim of reducing manual tasks.


Key benefits of Azalea Health

• The centralized billing feature within Azalea Health allows hospitals and medical practitioners to streamline billing workflows and gain insight into growth and financial performance.

• Azalea Health’s RCM billing provides a wide range of functions including reimbursement accounting, patient invoicing, detailed billing reports, electronic claims submission, physician contracting, denials management, collections, and credentialing.

• The Azalea Health software helps capture professional and institutional reimbursement fees for telehealth visits.

• Azalea Health offers pre-authorization services that provide experienced partners who owns the process to help users increase claim reimbursements with instant turnaround, low data error, and low duplication.

• The pre-authorization services portal allows for transparency among practitioners with its single-screen management, and helps in procedure code look-up and status-based filtering.


Images

Azalea Health Software - Azalea's EHR home screen saves time and decreases click count with an intuitive and configurable dashboard of upcoming visits.
Azalea Health Software - Patients can use the patient portal to update their profile, make appointments, and access documents
Azalea Health Software - The Telehealth module allows patient/doctor consultations to be carried out online via video chat
Azalea Health Software - Noting in Azalea's EHR is configurable to what works for your workflow. Our intuitive design increases efficiencies while reducing mistakes and missed information.
Azalea Health Software - Integrated analytics allows for actionable reports and dashboards that keep performance front a center. Our turnkey reports make CMS easier and reduce possibility of penalties.
Azalea Health Software - Overviews for each office provide insight into upcoming and complete appointments
Azalea Health Software - Easy to use drag and drop scheduler in Azalea's Practice Management application.
Azalea Health Software - Centralized encounter screen makes billing a breeze. Use dozens of filters to find exactly what you need, when you need it.
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Azalea Health video
Azalea Health Software - Azalea's EHR home screen saves time and decreases click count with an intuitive and configurable dashboard of upcoming visits.
Azalea Health Software - Patients can use the patient portal to update their profile, make appointments, and access documents
Azalea Health Software - The Telehealth module allows patient/doctor consultations to be carried out online via video chat
Azalea Health Software - Noting in Azalea's EHR is configurable to what works for your workflow. Our intuitive design increases efficiencies while reducing mistakes and missed information.
Azalea Health Software - Integrated analytics allows for actionable reports and dashboards that keep performance front a center. Our turnkey reports make CMS easier and reduce possibility of penalties.
Azalea Health Software - Overviews for each office provide insight into upcoming and complete appointments
Azalea Health Software - Easy to use drag and drop scheduler in Azalea's Practice Management application.
Azalea Health Software - Centralized encounter screen makes billing a breeze. Use dozens of filters to find exactly what you need, when you need it.

Not sure about Azalea Health? Compare with a popular alternative

Azalea Health

4,3 (89)
VS.
Highly reviewed

Starting Price

US$499,00
month
US$39,95
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

49
13

Integrations

8
1

Ease of Use

4,4 (89)
4,1 (164)

Value for Money

4,2 (89)
4,4 (164)

Customer Service

4,4 (89)
4,0 (164)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4,3 /5
(89)
Value for Money
4,2/5
Features
4,2/5
Ease of Use
4,4/5
Customer Support
4,4/5

Already have Azalea Health?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 89
Laura
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Azalea Health

Reviewed on 2023/03/09

Pros

Azalea has the best customer support! If my phone call is not answered immediately, someone calls me back very quickly. Everyone is very friendly, helpful, and patient. We love our support people at Azalea and couldn't live without them.

Cons

We are a small practice and sadly do not use many of the programs that Azalea offers.

Laurie
Overall rating
  • Industry: Medical Practice
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Overall a well rounded product

Reviewed on 2017/03/21

Overall, its a good product-it has all the functions needed for small or large practices. Not too...

Overall, its a good product-it has all the functions needed for small or large practices. Not too much, not too little.

Pros

Easy to use-simple click and point process. Easy for a entry level employee to use. Azalea is willing to accept and implement user ideas for upgrades. Auto downloading of eras is the best feature-no paying a payment poster to spend hours manually entering payments-automate the system with Trizetto-a clearinghouse Azalea partners with. Great support staff-tickets are handled quickly and efficiently.

Cons

So of the reports are time consuming to extract the data you are looking for. Agings for example-no aging report that gives a total overall account balance on one line. The combined aging is line by line. The primary insurance aging only gives insurance, pt. aging gives patient balances. Need a report that combines the two and gives one line item balance per patient. Sometimes the upgrades will mess up other processes and that can be frustrating.

Christopher
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Not for use in Hospital setting

Reviewed on 2020/04/07

We have multiple unresolved issues since starting with Azalea Health in February 2019 and nearly...

We have multiple unresolved issues since starting with Azalea Health in February 2019 and nearly every day we run into something giving us issues. When a software does not even allow you to admit a patient because of a "bug" and/or delays admit for over 6 hours, than it defeats the purpose of being an EHR. EHR is to assist a hospital/office in efficiency that translates to quality patient care and if it does not than it only serves itself as to make a profit as a business. I would NOT recommend this software to any other hospital facility. We are looking into other options

Pros

Ease of Scanning documents into patient chart

Cons

Everything in the chart is segregated and unable to be cumulated. For example, to print a patient chart you must go to multiple areas to print info and the print options are very lacking. To chart on a patient you must go to multiple areas that are sometimes seemingly hidden. This software has abandoned efficiency and user friendliness. The support team is easy to contact, but we have so many support tickets with them that we spend just as much time talking with support than working. We cannot work efficiently. Billing components (Charge Master) do not communicate appropriately with patient chart information (Chartaccess) and are constantly requiring support contact.

Barbara
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Customer Service

Reviewed on 2023/03/03

Pros

It is very user friendly. New providers can be up to speed quickly. The customer service is prompt and very helpful.

Cons

The price :-) It would also be nice the cursor went right to where the typing should start when opening a patient search or message.

Brenda
Overall rating
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Azalea for Billing Solutions

Reviewed on 2023/02/24

For the most part, I like the whole package. The main section that I think could be improved is the...

For the most part, I like the whole package. The main section that I think could be improved is the payment posting or at least get more training on payment posting when users first start using the system.

Pros

The day to day task are not difficult at all.

Cons

When billing claims, you should not have to delete extra diagnosis that are listed in the record if it will only let you check 4 boxes it should only send 4 diagnosis not all that are listed. The support could be better if you could speak to a representative more often then being told to go to the support button and search for your solution. Lately is also has a lot of lag time where the green button is red and tasks don't process quickly.

Showing 5 reviews of 89 Read all reviews

Azalea Health FAQs

Below are some frequently asked questions for Azalea Health.

Azalea Health offers the following pricing plans:

  • Starting from: US$499,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Contact Azalea Health for pricing information.

Azalea Health has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Azalea Health supports the following languages:

English

Azalea Health supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Azalea Health integrates with the following applications:

DoctorConnect, Phreesia, RevSpring, RevUp, Sfax, Signal Health, Updox, nThrive

Azalea Health offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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