Shipedge
About Shipedge
Shipedge is an eCommerce convergence system that promises to provide cloud-based, omni-channel fulfillment and distribution software supported by native mobile apps. Modular and flexible, Shipedge solutions include a warehouse management system (WMS) that maps multi-location warehouse facilities to allocate products based on sale velocity. Automation of procedures and batch verified FIFO / LIFO picks are handled with synchronized inventory control and order processing. Fulfillment features include order aggregation, automatic shipping carrier selection, plus label printing and packing list creation. Support for prepaid and PAYG billing, drop-shipping, returns and exchanges are also offered, alongside workforce management for personnel time / activity tracking.
Shipedge’s order management system (OMS) includes sale flow automation and intelligent order routing functionality. Real time inventory control is backed by inventory forecasting with automatic purchase order generation, drop-ship routing and backorder management. Unlimited selling channel integrations also provide connectivity into leading marketplaces such as Amazon, eBay and Walmart, plus shopping cart systems including Shopify, Volusion, Magento, PrestaShop and WooCommerce. Shipping partners add station and carrier support from DHL, FedEX and more. Additionally, Shipedge is backed by two Android apps with Pro Warehouse Management Inventory System and Shipedge Torch – the latter featuring barcode scanning capabilities via the device camera.
Key benefits of Shipedge
• Shipedge is a cloud-based supply chain solution that helps 3PL warehouses, distribution centers and eCommerce companies run efficient order fulfillment across omni-channel operations.
• Multi-location warehouse management (WMS), order management (OMS), and shipping handling functionality is combined into a single suite package, supporting automated order entry and synchronized inventory controls.
• Workforce management tracks staff time and activity with timesheets and punch cards, before giving managers man hour projections and expenses reports by service type.
• Order management features include inventory forecasting with automatic purchase order generation, returns and exchanges flow controls, drop-ship routing, backorder management and more.
• Integration support for leading selling channels, marketplaces and shopping carts include Amazon, eBay, Etsy, Sears, Facebook, Shopify, WooCommerce, with shipping partnerships for DHL, US Postal, UPS, FedEx etc.
• Shipedge Pro Warehouse Management Inventory System for Android is a companion mobile app with features across inventory control, cycle count, pick and pack, quality control, stock replenishment, returns and more.
• Shipedge Torch for Android also replaces the need for a bluetooth barcode scanner, instead utilizing smartphone cameras to scan barcodes when managing warehouse inventories.
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Reviews
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- Industry: Logistics & Supply Chain
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great value, great product!
Reviewed on 2023/07/05
Choosing the right WMS provider is a difficult decision. Having not heard of ShipEdge before, I was...
Choosing the right WMS provider is a difficult decision. Having not heard of ShipEdge before, I was skeptical when I set up that initial call, however was immediately intrigued after learning about the product. I scoped 20+ providers over about a 6 week period and never took ShipEdge off the top of my list. Their offerings and pricing are perfect for our business and I'm so glad we made the decision to move forward with them. The training videos for onboarding were really helpful tools I could reference back to whenever needed (the robot like voice could use a makeover, though) and complete at my own pace. I appreciate the response time whenever I have questions and feel truly supported by the ShipEdge team. I'm truly grateful to have them as partners as we scale our growing 3PL business!
Pros
We needed a pretty straightforward product for our boutique 3PL startup. ShipEdge offered simple and easy to use solutions for our business. The app for mobile device is easy to use, as is the desktop app. They allow the user to onboard new clients which is a huge win, as typically WMS providers do this on their end (at an added cost of course). The OMS functions for our clients to utilize is also a huge win, as most are small businesses with limited resources for managing their inventory. It's been wonderful to move them from manual Excel tracking to an easy to use system! The support of the implementation team has also been wonderful, they're quick to respond and are able to advise on the best solutions for our business. The sales process also stood out to me as the sales manager was NEVER pushy- unlike other potential vendors who reached out via phone or email as much as daily. I appreciate them letting the product speak for itself and not trying to pressure me into making a decision with "limited time" discounts and the like.
Cons
Truly, no cons at this time. It's a straightforward system and the team is open to feedback if we ever have any.
Reasons for Switching to Shipedge
ShipEdge checked all of the boxes for what we needed to serve our clients. The pricing is wonderful, there is a huge value here. The other products we had narrowed it down to were very respectable, however between the pricing and the customer facing OMS, ShipEdge really couldn't be beat.Response from Shipedge
Jennifer,
Thank you for your valuable feedback!
It's a pleasure to work with you and we're thrilled to be able to provide you with the tools and solutions you need to run your 3PL.
We appreciate your recognition of our implementation team's support and the value we offer at a competitive price. We're committed to your success and look forward to being your continued trusted partner as you scale your business.
- Industry: Logistics & Supply Chain
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ShipEdge works great!
Reviewed on 2024/10/29
Overall ShipEdge works great for eCommerce it is easy to use and very functional
Overall ShipEdge works great for eCommerce it is easy to use and very functional
Pros
What I like the most about ShipEdge is that it makes it easy to manage orders and fulfill them with ease
Cons
The least thing I like about ShipEdge would be that there aren't enough reports for all kinds of tasks like tracking specific items and lot
Response from Shipedge
Hi Gustavo,
Thank you for your wonderful review! We're thrilled to hear that Shipedge has been a helpful tool for managing and fulfilling your orders with ease.
We also appreciate your input on reporting. If you need assistance creating a specific report, please feel free to reach out to your account manager. They’d be happy to help explore any workarounds that might allow you to track specific items or lots more effectively.
Thanks again for sharing your experience, and for being part of our Shipedge community!
- Industry: Printing
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Disaster. Moving to another solution.
Reviewed on 2023/06/14
Horrible.
Horrible.
Pros
Our decision to move on from Ship Edge.
Cons
They ghosted us after taking our money for customization.
Response from Shipedge
Jeffery,
Thanks for sharing your feedback. We understand your frustration and disappointment with your custom project and apologize for any inconvenience this caused.
Throughout the project, we encountered challenges in providing exact estimates due to the evolving nature and scope of your requirements, leading to an impact on the timeline and delays. However, we made every effort to adapt and accommodate these changes to deliver a solution aligned with your needs.
While there was a brief period of time when communication was limited, we have remained in frequent contact to ensure that concerns were addressed and provided updates on our progress. We value your partnership and have dedicated our resources to completing the remaining aspects of the project.
With the customization near completion and most features delivered before the target date, we believe it could still be a genuine asset to your business. We are happy to continue discussions regarding implementing this project.
- Industry: Warehousing
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ShipEdge: A Great Solution for Omni-Channel Fulfillment
Reviewed on 2024/05/13
Great! We have been with them for 5 years+.
Great! We have been with them for 5 years+.
Pros
The system is easy to use, produces a high ROI with order processing and batch picking and the team is constantly making value-added improvements.
Cons
It has bugs at times. They get addressed, but I can cause heart-burn with clients. Pack-out could be enhanced and the integrations could have more features.
Response from Shipedge
Rob,
Thank you so much for your detailed and positive review! We're thrilled to hear that Shipedge has been a great solution for your omnichannel fulfillment needs and that our system has provided a high ROI for your operations.
We appreciate your feedback on areas where we can improve. It's important to us that our clients have a seamless experience, and we're committed to addressing any bugs swiftly to minimize any inconvenience. We're also excited to hear your thoughts on enhancing pack-out and integrations. Feel free to add your specific suggestions to our feedback section on the roadmap. This will help us better understand your needs and consider them for our next version release.
Thank you for choosing Shipedge and for being with us for over five years. Your loyalty and support mean a lot to us, and we look forward to our continued partnership.
- Industry: Warehousing
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
BIG FAN of Shipedge!
Reviewed on 2024/09/04
Painless!!!! Much easier experience than our SAP transition
Painless!!!! Much easier experience than our SAP transition
Pros
It is user friendly and easily managed from web users to mobile users.
Cons
A few reports need to be tweaked for our internal use
Response from Shipedge
Thank you so much for your review, Richard! We're thrilled to hear that you're a big fan of Shipedge and that our platform has provided a user-friendly experience for both web and mobile users. It's fantastic to know that your experience was painless when compared to your SAP transition.
We also appreciate your feedback about the reports. We’re continuously working to improve our system and would love to hear more specifics about how we can tweak the reports to better suit your internal needs. Please feel free to reach out to our support team—we're here to help!
Thank you for choosing Shipedge and for being a part of our community!
Shipedge FAQs
Below are some frequently asked questions for Shipedge.Q. What type of pricing plans does Shipedge offer?
Shipedge offers the following pricing plans:
- Starting from: US$500.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Contact Shipedge for Startup, Suite, and Enterprise pricing.
Q. Who are the typical users of Shipedge?
Shipedge has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Shipedge support?
Shipedge supports the following languages:
English, Spanish
Q. Does Shipedge support mobile devices?
Shipedge supports the following devices:
Android (Mobile)
Q. What other apps does Shipedge integrate with?
Shipedge integrates with the following applications:
Adobe Commerce, Amazon Seller Tool, Amazon Vendor Tool, BigCommerce, Cin7 Omni, ClickPost, CoreCommerce, ERPLY, Ecwid, Exigo, Extensiv Integration Manager, Firestorm, Fishbowl, Invoice Ninja, JOOR, Jumpseller, Magento Marketplace, Meta for Business, NetSuite, Onfleet, OpenCart, PayPal, PrestaShop, ReturnGO, Rithum, SPS Commerce, Shift4Shop, ShipStation, ShippyPro, Shopify, Shopify Plus, Shopware, Square Point of Sale, Squarespace, Stripe, Volusion, WooCommerce, Zentail
Q. What level of support does Shipedge offer?
Shipedge offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
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Warehouse Management Software
