About BigChange
BigChange is the complete Job Management Platform that’s helping field service businesses across the UK to win more work, take control of their operations and deliver winning customer experiences. Bringing customer relationship management (CRM), job scheduling, live tracking, field resource management, financial management and business intelligence into one simple to use and easy to integrate platform, cloud-based platform. BigChange liberates you from inefficient paper-based processes and the complexity of multiple different technology systems that hold your business back. Loved by office and field teams alike, our customers are achieving industry leading results and return on investment. The BigChange team is committed to customer success and no matter your sector or whether you have a mobile workforce of 10 or a 100, we’re here to make a big difference to the way you work and to help your business grow stronger.
Pricing starting from:
£14,95/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to BigChange
Key benefits of BigChange
• BigChange Job Management Platform is a cloud-based field service management system that includes an integrated back-office CRM with drag and drop job / resource scheduling, customizable template-driven workflows, invoicing, health & safety and more.
• BigChange Job Management Platform adds an integrated vehicle tracking component spanning back-office live Google Mapping, geofencing, journey history logs, fleet and resource management, timesheets and performance reporting with alerts.
• An on-demand booking website is made available to customers, via which they can log into a branded portal from any web-enabled device to place new job bookings, check current job status, and view service histories and documentation.
• BigChange integrates with other third-party management applications including Sage, Xero, Microsoft Dynamics NAV, QuickBooks and SAP Business One.
• The companion BigChange JobWatch mobile app for Android and iOS devices adds field-based feature support along with electronic signatures, watermarked photo capture, expense logging, timesheets, holiday and absence recording, plus driver checking and vehicle maintenance.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Cyprus, France, New Zealand, United Kingdom, United States
Supported Languages
English, French
Pricing starting from:
£14,95/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to BigChange
Images
Features
Total features of BigChange: 236
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FIELDMOTION
Reviews
Already have BigChange?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Facilities Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love it!
Reviewed on 2019/09/10
Changing to a paperless system for our office and mobile engineers has been very beneficial and...
Changing to a paperless system for our office and mobile engineers has been very beneficial and very easy. We're a small business and I can now manage my engineers from anywhere in the world. I save so much time in the office not having to upkeep a spreadsheet system and emailing engineers, this process is replaced with a couple of minutes to add a job to the system and it's instantly on the engineer's tablet. I also have all historical job data available at the tap of a button from anywhere in the world, no more searching through files.
Pros
It is very easy to use and can be adapted to suit the business' individual needs. BigChange are constantly updating and adding new features. The support team is friendly, helpful and knowledgeable and always answer the phone and emails.
Cons
There's nothing I don't like about the software
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Big Change Revolutionised My Business
Reviewed on 2019/10/23
I have dealt with all levels withing the business and found 99% of the people amazing to deal with!...
I have dealt with all levels withing the business and found 99% of the people amazing to deal with! They have guided, trained and been far more accommodating then any other mobile resource software provider out there.
Pros
The facility to invoice live and make cash flow through the business improve.
Cons
The schedule does not have dynamic scheduling
Reasons for Choosing BigChange
How they promised they would adapt to suit my requirements, they did deliver!Switched From
JoblogicReasons for Switching to BigChange
Same as above!Response from BigChange
Delighted to hear about your amazing experience with the BigChange system. We designed it to be 'Revolutionary' for everyone, for you the business owner, for your team for your customers and your cashflow. Nothing gives us more satisfaction than hearing great success stories like this.
Thank you once again for taking the time to leave a review.
All the best,
Team BigChange
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Avoid!
Reviewed on 2023/02/12
Terrible. Was told it did something that was business critical to ourselves to find that it doesn’t...
Terrible. Was told it did something that was business critical to ourselves to find that it doesn’t do it. They provide “workarounds” that take much longer than much better priced alternatives. We are in a much worse position for trying to implement it and have resorted to using our previous job management software and paying for 2 systems is a better alternative to using Big Change alone.
Pros
Great advertising and sales pitch, looks great on the surface.
Cons
Real world use is terrible, especially if you have used alternative software. Tied to contract regardless of false advertising. If you don’t feel it’s good for you then it’s tough luck because they do. Hands down the worst mistake I have made in choosing this software for our workforce. We have had it for approximately a year and not used it yet.
- Industry: Environmental Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Thumbs up for BigChange
Reviewed on 2023/01/09
Pros
That all the things we need are on the same software and they all work together. We previously used 4 pieces of software to do all we do on BigChange, and it's made our processes so much slicker and more professional! Our resources have found the app so much easier than previous software's we've used.
Cons
Stock & Equipment is not easy to use at all. I have tried to work round with what we can but I can't find a way this will work for us
- Industry: Construction
- Company size: 1 001–5 000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Big change, a necessity for helping a business thrive
Reviewed on 2023/02/28
Pros
The mobility and ease of use has made my day to day tasks effortless
Cons
I feel like being able to use two different mobile devices seamlessly without loosing progress on reports would be amazing, such as starting a report on one device and then moving to another such as a laptop and logging in to have all the pictures which have been uploaded still in the app instead of logging in and having to start from scratch.
BigChange FAQs
Below are some frequently asked questions for BigChange.Q. What type of pricing plans does BigChange offer?
BigChange offers the following pricing plans:
- Starting from: £14,95/month
- Pricing model: Subscription
- Free Trial: Not Available
JourneyWatch = £14.95 per vehicle, per month JobWatch = £69.95 per vehicle, per month JobWatch Plus = £99.95 per vehicle, per month
Q. Who are the typical users of BigChange?
BigChange has the following typical customers:
11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
Q. What languages does BigChange support?
BigChange supports the following languages:
English, French
Q. Does BigChange support mobile devices?
BigChange supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does BigChange integrate with?
BigChange integrates with the following applications:
Google Maps, Microsoft Outlook, Microsoft Word, QuickBooks Online Advanced, SAP Business One, Xero, inspHire, what3words
Q. What level of support does BigChange offer?
BigChange offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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