Payzerware

Web based, all-in-one field management tool for contractors

4,8 /5 (40 reviews) Write a Review!

Payzerware Overview

What is Payzerware?

Payzerware is a cloud-based work management SaaS, offering online and mobile access to service businesses. Office operations are supported by a built-in customer relationship management (CRM) system for centralizing customer contacts and service histories. Inbound calls and service requests can be handled with dispatch capabilities backed by drag and drop, calendar-based technician scheduling. Switch to the GIS view to get geographic feedback plotting job and field staff locations in real time. Automatic reminders alert technicians to scheduled job appointments while notifying customers that a technician is currently on route. Customer proposals and invoicing is joined by functions for selling maintenance plans in the field, with the Payzerware mobile app for iOS and Android facilitating appointment viewing, invoice creation, internal messaging and payments.

The latter is aided by Payzerware’s sister solution Payzer, an all-in-one financial and payment processing platform. Payzer is a mobile, all-in-one financial tool that helps contractors process cards, checks, and recurring payments with instant, paperless financing. Users can accept credit cards, debit cards, and electronic checks in the field or at the home office with real-time tracking across the organization. Payzer also enables instant credit, with financing of up to $55,000 using a mobile phone, tablet, or PC, as well as control over employee purchases by providing debit cards instead of a company credit card.

Payzer aims to help businesses grow and increase sales by enabling them to take payments in the field using a mobile app, Payzer’s card reader, and online payment application. Users can also provide credit for their customers with instant on the spot approvals. Customers can apply for multiple promotional loan offers via mobile app, through the Payzer system, or directly through the business website. Payzer also allows users to set up recurring monthly payment plans for customers, with a secure virtual vault.

Instead of company credit cards, organizations can issue Payzer debit purchasing cards to their employees and subcontractors to control and track purchases, and transfer any desired amount of money to their cards instantly. With Payzer, users can instantly make payments to other Payzer users, as well as make bill payments to anyone. The solution’s secure, cloud-based technology enables users to share and control information securely across the organization in real time. Administrative control features include user permissions, real-time purchase history and search, electronic invoice and statement distribution, email payment requests, and more.

Payzerware Overview

Pricing

Starting from
US$399,00/month

Pricing options

Free Trial
Subscription
Value for money

Payzer = Free
Payzerware = $399 per month


Payzerware Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Payzerware is an end-to-end service business management solution for contractors and technicians, offering user support across desktop, tablet and smartphone devices
Front office operations management features include drag and drop technician scheduling with a GIS view showing technician location in real time
Job and technician locations are plotted onto a map view in real time, enabling tracking of field progress and route directions
Drag and drop technician scheduling and dispatch capabilities are backed by automated appointment reminder notifications, plus the ability for technicians to view daily job schedules via the mobile app
Payzer payment processing solution is supported by mobile apps for iOS and Android, which enable technicians to securely accept customer payments while out in the field
The Payzerware companion mobile app is available for iOS and Android devices to give technicians native connectivity from job locations out in the field
Payzerware video Payzerware screenshot: Payzerware is an end-to-end service business management solution for contractors and technicians, offering user support across desktop, tablet and smartphone devices Payzerware screenshot: Front office operations management features include drag and drop technician scheduling with a GIS view showing technician location in real time Payzerware screenshot: Job and technician locations are plotted onto a map view in real time, enabling tracking of field progress and route directions Payzerware screenshot: Drag and drop technician scheduling and dispatch capabilities are backed by automated appointment reminder notifications, plus the ability for technicians to view daily job schedules via the mobile app Payzerware screenshot: Payzer payment processing solution is supported by mobile apps for iOS and Android, which enable technicians to securely accept customer payments while out in the field Payzerware screenshot: The Payzerware companion mobile app is available for iOS and Android devices to give technicians native connectivity from job locations out in the field

Payzerware Reviews

Payzerware Reviews

Overall rating
4,8
/
5
Excellent
34

Very good
4

Average
2

Poor
0

Terrible
0

Value for Money
4,8
Features
4,8
Ease of Use
4,8
Customer Support
4,9
95% recommended this app
Taz H.

Fantastic payment processor. Better technology and customer service than the big banks!


Ann'g M.

Switching to Payzer was a piece of cake. We have had a very positive experience.

The ease of use makes our jobs easier. We are able to close out and apply invoices so much faster. We are able to balance knowing what has been paid everyday. I am glad to be able to turn other processors away. Very happy with Payzer!


Teresa B.

Payzer

Payzer is a simple for credit card payment processing for Field Techs.


Aaron S.

Fast and Flexible

My company is able to offer many more options for payment, which ultimately increases sales.


Wyatt T.

Payzer employees are awesome!


Taz H.
Industry: Construction
Company size: 201-500 Employees

Fantastic payment processor. Better technology and customer service than the big banks!

Used Daily for 2+ years
Reviewed on 2017/07/25
Review Source: Capterra

Pros

1) Great mobile app. All of our residential technicians (HVAC, plumbing, electrical, appliances) use this to collect credit card payments in the field. 2) Great customer support - always a quick reply and resolution to any issues (which there are few of). 3) Very easy for back office to use. Previously, we used the product that our bank (a large, well-known one) offered us. It was very difficult for the office to manage what the field was collecting and the technology was very poor. With Payzer it's been so much easier. 4) Customization. Payzer has been very open to customizing the program to fit our needs.

Cons

No complaints. Everything that we've had a problem with (which hasn't been much), we've taken to them and they've promptly handled.

Response from Payzer

Hey Taz,

Payzer would like to thank you for being such a great partner from the very beginning. Your company and employees have been so easy to work with. We appreciate the kind review and we hope your business continues to grow along side us. Seriously, you guys are the best.

Thanks,
PayzerCare
1.866.488.6525

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Ann'g M.
Industry: Consumer Services
Company size: 11-50 Employees

Switching to Payzer was a piece of cake. We have had a very positive experience.

Used Daily for 1+ year
Reviewed on 2017/07/07
Review Source: Capterra

The ease of use makes our jobs easier. We are able to close out and apply invoices so much faster. We are able to balance knowing what has been paid everyday. I am glad to be able to turn other processors away. Very happy with Payzer!

Pros

The software is very user friendly making it easy to input cards, see payments, give credit etc. Our money is in the bank the next day . Our customers love being able to go on our site and make payments from home. Payzer has top notch customer service !

Cons

Our techs seem to have issues swiping cards they mostly have to enter them manually. It would be nice if this worked better.

Response from Payzer

Hi Ann'g,

Thank you for the review. Payzer would also like to thank you for being a valued partner of ours. As far as your techs having to manually enter cards, I'm very sorry to hear this. Payzer is always trying to improve our product and service. That being said, we have a solution and it's the new G4 card reader that launched about a year ago. The new readers have a re-chargeable battery, which means the reader will recognize a swipe on a more consistent basis.

If you would like to discuss the card readers over the phone or via email, feel free to reach out. Our PayzerCare email is [email protected] and our phone number is 1.866.488.6525.

Hope to talk to you soon :)

Regards,
PayzerCare
1.866.488.6525

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Teresa B.
Industry: Construction
Company size: 11-50 Employees

Payzer

Used Weekly for 2+ years
Reviewed on 2019/05/21
Review Source: Capterra

Payzer is a simple for credit card payment processing for Field Techs.

Pros

Field Techs are able to take customer payment onsite.

Cons

Too many random sync errors to QuickBooks, which requires manually changing up the payment memo in some form to in order for Payzer to make another sync attempt.

Response from Payzer

Hi Teresa,

Thank you for your review! We're happy to hear that your Field Techs have an easier time taking payments and offering financing.

We're looking into your sync errors with QuickBooks, and a PayzerCare specialist will reach out to make sure everything is working correctly.

If there's anything else we can help you with, please feel free to reach out at [email protected] or our phone number is 1.866.488.6525.

Regards,
The Payzer Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Aaron S.
Industry: Construction
Company size: 11-50 Employees

Fast and Flexible

Used Daily for 1+ year
Reviewed on 2017/07/06
Review Source: Capterra

My company is able to offer many more options for payment, which ultimately increases sales.

Pros

Payzer allows my sales team to close deals in the home, whether it be credit card processing or financing. Credit card processing and financing within the same dashboard lowers complexity and increases execution. I also like that Payzer retains all personal information so that I do not have the liability.

Cons

Not much, but I would like some additional financing options for clients with less than perfect credit. there are some at the moment, but a few more would not hurt.

Response from Payzer

Hey Aaron,

Thanks for your comment and kind review. If you're not already using Fortiva or Genesis, please let us know. They both do a great job of 2nd look lending and are helping our customers win more jobs today. We also have some new options planned for later in the year. Can we check back with you in Sept / Oct for an update? Feel free to call us or email us at [email protected] if you have any questions or concerns.

Regards,
PayzerCare
1.866.488.6525

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Wyatt T.
Industry: Construction
Company size: 51-200 Employees

Payzer employees are awesome!

Used Daily for 2+ years
Reviewed on 2017/07/17
Review Source: Capterra

Pros

Email alerts and the financing dashboard are really useful the reporting is awesome too! customer rep and his team work hard for us.

Cons

Doesn't work with Service Titan software. Card readers do not fit with an otterbox cover on the ipads.

Response from Payzer

Hello Wyatt,

Payzer would like to thank you for the GREAT review and even better feedback. In regards to the card readers, we recommend you turning the card reader clockwise or counter clockwise while it's plugged in until you're able to push the reader further in. If this doesn't work, you can find some AUX extenders on the web. I'll paste a link in here to an extender that we think is worthy of purchasing. If you have questions, give us a call.

https://www.amazon.com/FosPower-Auxiliary-4-Conductor-Smartphones-Microphone/dp/B016E5PEXC/ref=sr_1_8?ie=UTF8&qid=1501016667&sr=8-8&keywords=aux+extender

Thanks,
PayzerCare
1.866.488.6525
[email protected]

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
9,5/10
Based on 40 user ratings
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Payzerware Pricing

Payzerware Pricing

Starting from
US$399,00/month
Free Trial
Subscription
Value for money

Payzer = Free
Payzerware = $399 per month

Payzer = Free
Payzerware = $399 per month

Value for Money
4,8/5
Based on 40 user ratings
Compare value for money rating with alternatives
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Payzerware Features

Payzerware Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4,8/5
Based on 40 user ratings
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Categories

Additional information for Payzerware

Additional information for Payzerware

Key features of Payzerware

  • Accounting Integration
  • Appointment Management
  • Billing & Invoicing
  • Call Center Management
  • Contact Database
  • Contract Management
  • Custom Forms
  • Customer Database
  • Job Management
  • Job Tracking
  • Mobile Access
  • Routing
  • Self Service Portal
  • Work Order Management

Benefits

• Payzerware is a cloud-based, all-in-one management software solution that enables service contractors and job dispatchers to manage business operations and technicians from the field to the back office.

• Payzer is a sister financial tool for securely accepting online and mobile payments, providing features including real time transaction tracking, email receipts, searchable purchase histories and QuickBooks synchronization.

• Manage inbound calls and dispatch with a drag and drop, calendar-based appointment scheduling and technician assignment, backed by automated reminders and notifications for customers that a technician is on the way.

• A geographic information system (GIS) schedule view plots job locations and tracked technicians on a map, aiding techs and dispatchers with real time update on route directions.

• The Payzerware companion smartphone app for Android and iOS allows for remote job and timeclock tracking, viewing appointment schedules and customer records, invoice creation, messaging, plus payment integration.

• The Payzer app for Android and iOS allows businesses to make and accept payments within the field, including credit or debit card transactions via an optional card swipe accessory, E-Check payments etc, with the option to send electronic payment notifications to customers.

Payzerware FAQs

Payzerware FAQs

Below are some frequently asked questions for Payzerware.

Q. What type of pricing plans does Payzerware offer?

Payzerware offers the following pricing plans:

Starting from: US$399,00/month

Pricing model: Subscription

Free Trial: Not Available

Payzer = Free Payzerware = $399 per month

Q. What are the main features of Payzerware?

Payzerware offers the following features:

  • Accounting Integration
  • Appointment Management
  • Billing & Invoicing
  • Call Center Management
  • Contact Database
  • Contract Management
  • Custom Forms
  • Customer Database
  • Job Management
  • Job Tracking
  • Mobile Access
  • Routing
  • Self Service Portal
  • Work Order Management

Q. Who are the typical users of Payzerware?

Payzerware has the following typical customers:

Small Business, Mid Size Business

Q. What languages does Payzerware support?

Payzerware supports the following languages:

English

Q. What type of pricing plans does Payzerware offer?

Payzerware has the following pricing plans:

Subscription

Q. Does Payzerware support mobile devices?

Payzerware supports the following devices:

Android, iPhone, iPad

Q. What other apps does Payzerware integrate with?

Payzerware integrates with the following applications:

QuickBooks Online Advanced

Q. What level of support does Payzerware offer?

Payzerware offers the following support options:

Phone Support, Knowledge Base, Video Tutorials