Carsforsale.com

Carsforsale.com

Autodealer marketing solution

4.6/5 (316 reviews)

Carsforsale.com Overview

Carsforsale.com is a dealer management solution and automotive shopping platform. The integrated suite offers technology-driven tools to simplify dealer management. In addition to dealer management tools, Carsforsale.com connects millions of buyers with dealers to expedite and simplify the buying process. Carsforsale.com dealers get enormous inventory exposure, efficient business solutions and active buyers on their lots.

The cloud-based software allows users to create vehicle and inventory listings for selling, and features dealer inventory pages to help maximize inventory exposure at a local level. The pages are designed to showcase inventory on one single page and help shoppers find a specific dealership in a particular location. The inventory management module allows sellers to highlight the top factors responsible for bringing in more leads including mileage, price, quality and safety.

Carsforsale.com has tools to create dynamic lead forms for enhanced conversion and convenience of customers. The platform makes it easier for users to follow vehicle highlights. Other features included on the listing pages are an auto loan calculator and vehicle history reports to help build confidence when buying and optimize sales. The inventory management system allows instant listing on the dealers own website and carsforsale.com, and also facilitates listing in front of millions of potential customers on social media platforms such as Facebook, and auto dealer and inventory listing sites such as Autotrader, CarGurus, cars.com, and more.

Pricing

Starting from
US$99,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

Carsforsale.com Reviews

Overall rating
4.6/5
92% positive reviews
230
Excellent
62
Very good
18
Average
3
Poor
3
Terrible
Rachel G.

Above average software/below average customer support

Used Daily for 2+ years
Reviewed on 2019/03/20
Review Source: Capterra

The Carsforsale.com platform is the only one I have used so I do not know any comparable platforms. However, I may start looking this year for other platforms as this one does not seem to be scaleable as my business grows. It is very generic. The upside is the website never goes down and has never had a bug in it that required work arounds. It is an average experience.

Pros

The software is user friendly for both the customer and the business. The customer can easily view product and contact the business. The business has ease of adding and deleting inventory as well as many reports that show where business is coming from and what is driving interest in certain types of inventory.

Cons

The program language is not compatible with other software in the industry. Automatic updates are often 2-3 days behind real time. An item no longer in inventory will reappear on the website because it was available in the update from yesterday. It does require monitoring daily to ensure accuracy. Also, customer support lacks follow through. There is no one person dedicated to your account that you work with. It is whomever answers the phone and that can be time consuming to bring the new person up to speed on the issue that has been already discussed with someone else. Finally, updates to the platform itself are not easy. They are a basic layout and changes to it are limited and not always done correctly.

Response from Carsforsale.com

Hi Rachel! We're glad we had the opportunity to discuss your inventory distribution feeds to ensure everything is up-to-date. We're always just a phone call away if you have any questions. So whenever you're ready, we're happy to update your website design and integrate your partner services ? all at no cost. Get some design inspiration at https://dealers.carsforsale.com/website-portfolio/ and give us a shout when you want to update at (866) 388-9778.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

5.0/10
Tracy B.

good

Used Daily for 2+ years
Reviewed on 2019/03/12
Review Source: Capterra

very nice and easy website for our customers, love the Facebook market place option......Have been approached by other web providers, but have chosen to stay with Carsforsale

Pros

seems to be very user friendly, provides a lot of infomation from the vin number breakdown, like the fact we can attach the carfax report. The site also let us post many pictures as well as videos. The ability to print FTC forms and taylor them accordingly is a plus.

Cons

The paperwork feature is not as accurate as other paperwork provided by our dealer servicer that we pay an additional fee for. It leaves out most of the customer information needed on the power of attorney, it seems as though these are just generic forms placed on the website as an after thought. when added customers information it is not printed properly on the forms, I do not use this because of the lack of details on customer information. I do use the Odometer statement, but I have to type in all of the customer information separately (very time consuming)

Response from Carsforsale.com

Hi Tracy! We are happy you were able to speak with our customer support team so that they could help walk you through the functionality of generating paperwork using our tool! If you have any additional questions, we are always here and can be reached at (866) 388-9778!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Heidi G.

The best option for Car Dealers!!

Used Daily for 2+ years
Reviewed on 2019/03/12
Review Source: Capterra

Being with carsforsale is a no brainer. It is cost effective and very valuable to our dealership. There is no other program that does everything they do for the price. I recommend them to all of our dealer friends!

Pros

The ease of use and the customer service are the very best things about carsforsale. Customer service always exceeds my expectations no matter when I reach out. They go above and beyond always! They offer more bang for the buck too! The new Facebook marketplace tool sets them well above the competition and it is included in the fee we already pay. It is super easy to use and navigate.

Cons

Other programs allow us to scan in a drivers license when a customer comes in. This would be a very handy tool. The only other thing that needs improvement is the way leads alerts are generated. We used to get emails every time we had a lead and for some reason that has gone away. I may not notice I have a new lead for hours.

Response from Carsforsale.com

Heidi, we are so happy you were able to speak with our customer support team to ensure your lead notifications were turned on and functioning properly. We are excited to see the leads come in and convert to sales! Don't hesitate to call us if you have any additional questions, (866) 388-9778.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Angelo B.

Interactive website knowledge

Used Daily for 2+ years
Reviewed on 2019/04/18
Review Source: Capterra

The overall ability to track customers to the right sales associate is something that has been helpful and has allowed us to play on an even field of competition. The system works if you understand how it works and i feel that most have just now begin to utilize the tools that it has to offer.

Pros

The design and easy access is relatively useful. The ability to access multiple customer request and activities are available to all admin. and the ability to track activity within the system is helpful for planning the next step of the sales process.

Cons

I would like to see automated daily tasks for each individual sales associate. The ability to focus on those leads that are 7 days or less older and the tracking of these leads in a Que would maximize efforts for targeted sales attempts and increase sales production along with customer experience. If this option is already available then more one on one coachings with the sales team should be priority by your company to implement those options and further our knowledge of how we can utilize the site to our fullest efforts.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Steven D.

Easy to use!

Used Daily for 2+ years
Reviewed on 2019/03/16
Review Source: Capterra

Customer service is top notch. Anytime we have had a problem or just needed a question answered, it was done 100% to my satisfaction. All they offer at no extra charge is beyond compare.

Pros

As the title states, ease of use. Very easy to post your cars to your website. The whole set up is pretty much self explanatory. Scan a VIN, take a few pictures ( The more the merrier) and upload! Most of it is done for you through the vin! So simple.. I put in price, colors and cloth or leather interior. everything else is already there, I DO recommend double checking all they prepopulate,just to be safe. Did I mention, how easy this is??!!

Cons

Mobile app camera is not very good. Sometimes I Lose cars on the dealer site (They are not on dealer site, but they are visible to the public) Kinda embarrassing when I have a customer on the line.
Camera needs to be upgraded, it is great on overcast days, but when it is sunny out, the end picture is way to dark. IF I could use my phones camera I could fix it before taking the picture in most cases

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Carsforsale.com Pricing

Starting from
US$99,00/month
Pricing options
Free Trial
Subscription
Value for money

$99 per month. No contract and no hidden or setup fees.

Carsforsale.com Features

  • Customer Database
  • Customer History
  • Inventory Management
  • Inventory Tracking
  • Sales Reporting
  • Third Party Integration

  • API
  • Activity Dashboard
  • Automatic Notifications
  • Automatic Reminders
  • Credit Card Processing
  • Customer Loyalty Program
  • Discount Management
  • Employee Management
  • Gift Card System
  • Multi-Location
  • POS
  • Real Time Data
  • Reporting & Statistics
  • Search Functionality

Additional information for Carsforsale.com

Key features of Carsforsale.com

  • Customer Database
  • Inventory Management

Benefits

• Carsforsale.com helps build SEO-optimized and custom-designed responsive websites.

• The dealership tools suite offers a centralized lead management tool, inventory system and insights on various other aspects regarding lead generation and inventory pricing.

• Carsforsale.com publishes vehicle and inventory listings to more than 400 partners, as well as social media pages such as Facebook, to increase exposure.

• Carsforsale.com’s dealer relation team and the help center provide guidance and solutions to any questions regarding new products or website-related queries.

• Carsforsale.com publishes inventory lists through eBay, OVE ad posting sites, social media channels like Facebook Marketplace, and financing partners to directly integrate loan apps.

Carsforsale.com FAQs

Below are some frequently asked questions for Carsforsale.com.

Q. What type of pricing plans does Carsforsale.com offer?

Carsforsale.com offers the following pricing plans:

Starting from: US$99,00/month

Pricing model: Subscription

Free Trial: Not Available

$99 per month. No contract and no hidden or setup fees.

Q. What are the main features of Carsforsale.com?

Carsforsale.com offers the following features:

  • Customer Database
  • Inventory Management

Q. Who are the typical users of Carsforsale.com?

Carsforsale.com has the following typical customers:

Mid Size Business, Small Business

Q. What languages does Carsforsale.com support?

Carsforsale.com supports the following languages:

English

Q. What type of pricing plans does Carsforsale.com offer?

Carsforsale.com has the following pricing plans:

Subscription

Q. Does Carsforsale.com support mobile devices?

Carsforsale.com supports the following devices:

Android, iPhone, iPad

Q. What other apps does Carsforsale.com integrate with?

Carsforsale.com integrates with the following applications:

AutoRaptor CRM, Facebook, Pure Chat, Trustpilot

Q. What level of support does Carsforsale.com offer?

Carsforsale.com offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support