e-automate

About e-automate
e-automate is a cloud-based business management solution for companies that support, sell, and service technology products, such as office equipment, banking equipment, and two-way wireless. The platform covers accounting, contracts, purchasing, inventory, sales, customer service, and more.
e-automate’s sales tools allow users to generate quotes, sales orders, and invoices, and manage the order flow, from entry through to picking, shipping, and invoicing. Billing and service contracts can be managed with tools including meter collection system and data collection agents integrations, meter request automation, contract and warranty expiration alerts, and more. Invoicing and email delivery can be automated to reduce users’ workloads.
Inventory management functionality allows users to track stock and parts with e-automate. Multiple bins and warehouses can be managed, and integration with purchasing enables the automatic generation of purchase orders when inventory levels are low. An accounting system is also included, allowing users to manage receivables, payables, reconciliations, journal entries, statement generation, and more. e-automate generates a range of financial and management reports, such as balance sheets, income statements, inventory valuation, service statistics, and contract profitability, allowing users to assess the health of their business.
Key benefits of e-automate
• e-automate notifies users automatically of any warranties or contracts which are due to expire.
• Service call assignments are recommended based on each technician’s qualifications, and calls can be reassigned as necessary.
• e-automate’s accounting tools allow users to manage receivables and payables, bank and subsidiary ledger reconciliations, general ledger and journal entries, deferred revenue recognition, and more.
• Self-service capabilities let customers log service requests, audit tickets, order consumables, enter meter readings, and pay invoices online.
• Minimum and maximum inventory level setting can be set automated based on historical usage, and purchase orders can be created automatically when reordering is required.
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Reviews
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- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Great product for Startup's
Reviewed on 2019/04/28
With any new startup, the most difficult problem is maintaining the data especially for sales,...
With any new startup, the most difficult problem is maintaining the data especially for sales, inventory and accounting. EAutomate eliminates all of these issues without the problem of software being too complicated to learn and understand. Our company has relied on this since 2012 and it has never failed us.
Would recommend this to any new startup to keep track of their system.
Pros
The best thing about this software is that it is easy to use and understand. A small crash course is given to any employee and they are good to go. It also makes sure that there are no records missing in case an invoice is voided or a writeoff is being conducted, everything is shown and monitored.
Cons
Many companies still have this installed on their servers which have to be accessed by teams through remote connection. Update to the cloud version would be reccomended
- Industry: Business Supplies & Equipment
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
E-Automate
Reviewed on 2022/09/13
Overall, I find E-automate a easy software to get use to and to use on a daily basis.
Overall, I find E-automate a easy software to get use to and to use on a daily basis.
Pros
The ability to link inks and toners to a machine model. The ability to see customer history and usage. The ability for the system to track usage and recommend purchase quantities.
Cons
There is not way to know who last touched an order or who entered a quote
- Industry: Computer Hardware
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Small Companies Beware
Reviewed on 2020/11/09
We are a small company and for us this software does not work for the reasons I mentioned. If you...
We are a small company and for us this software does not work for the reasons I mentioned. If you have an full time accountant on staff and levels of management at every turn you may have great success with this software. For a small company it is way too complicated and requires too much training-god forbid you have a staff turnoiver.
Pros
There is very little I can express about what I like about this software.
Cons
Overly complicated, missing key features (such as a bank account register), support takes days for simple issues, extensive training required. Accounting firm does not like it.
- Industry: Electrical/Electronic Manufacturing
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
E-Automate as an ERP Software
Reviewed on 2019/05/13
The overall experience has been good. The software keeps everything in place for us to go back and...
The overall experience has been good. The software keeps everything in place for us to go back and forth and review.
Pros
The software is easy to learn software that brings together all the modules of a modern ERP system from purchases, sales, accounting, inventory, customers, vendors, payroll etc. It makes it very easy for companies to run their day to day practices.
Cons
The software has limited support for it to be interlinked with other third party software e.g. helpdesk software, crm software etc. It also does not support EDI integration very easily without the use of third party tools.
- Industry: Business Supplies & Equipment
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use and navigate
Reviewed on 2019/07/29
All in all I like eAuto and believe it serves its purpose within a business
All in all I like eAuto and believe it serves its purpose within a business
Pros
I like that there are multiple functions you can use within one program from Shipping to invoicing and inventory.
Cons
Occasionally I do run into errors if I dispatch a tech, they arrive at the customers only for the customer to not be there so then I will undispatch them....But upon trying to dispatch them back out to the same call later in the day, I end up getting an error to which I have to delete the tech from the invoice so it shows no tech is dispatched.
e-automate FAQs
Below are some frequently asked questions for e-automate.Q. What type of pricing plans does e-automate offer?
e-automate offers the following pricing plans:
- Starting from: US$300.00
- Free Trial: Not Available
Custom Quote
Q. Who are the typical users of e-automate?
e-automate has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does e-automate support?
e-automate supports the following languages:
English
Q. Does e-automate support mobile devices?
e-automate supports the following devices:
Q. What other apps does e-automate integrate with?
e-automate integrates with the following applications:
Avalara, Naverisk
Q. What level of support does e-automate offer?
e-automate offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
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