SingleOps

All-in-one business software for outdoor service businesses

About SingleOps

SingleOps is an all-in-one business management solution for the green industry including tree care, lawn care, landscaping, and sod farms. The cloud-based solution provides tools for sales, operations, and field service, including customer management, estimating, billing and invoicing, inventory tracking, job scheduling, and more. SingleOps is designed to help field service businesses grow their sales, eliminate duplicate data entry, enhance their customer experience, and manage their day-to-day tasks entirely digitally.

Users can manage their sales with tools including a CRM system, estimating, job-site mapping, proposal generation, invoicing, and payment processing, and payments can be automated to recur on a predefined schedule. Management tools within SingleOps allow users to schedule their upcoming jobs, assign jobs to employees, track job-related purchases, and manage all costs related to jobs. Reports such as job profit margin reports and estimated costs compared with actual cost can be generated to monitor outgoing and incoming finances. SingleOps facilitates field workforce management with users able to access work orders, GPS maps, timesheets, and more whilst on-the-go from any mobile device.

Key benefits of SingleOps

• SingleOps integrates with QuickBooks to facilitate automatic data sync and eliminate duplicate data entry.

• Manage customers within SingleOps with tools such as lead tracking, proposal generation, and searchable client profiles.

• Estimates can be created within SingleOps by calculating which items are needed and how many.

• Integrated email and SMS allows users to send invoices, proposals, estimates, job updates, and more to clients from within the system.

• Geographic maps and GPS technology help field service workers to optimize their routes and easily find job locations.

Devices

Business size

S M L

Markets

Canada, United States

Supported Languages

English

Images

Geographic maps and GPS provide field workers with optimized routes
Proposals can be created and sent to clients to be signed electronically
The calendar tools allow users to schedule jobs
Job-site mapping allows users to drop pins and give instructions on jobs
Field service workers are able to access SingleOps from a mobile device to manage their daily tasks
View 6 more
SingleOps video
SingleOps screenshot: Geographic maps and GPS provide field workers with optimized routes SingleOps screenshot: Proposals can be created and sent to clients to be signed electronically SingleOps screenshot: The calendar tools allow users to schedule jobs SingleOps screenshot: Job-site mapping allows users to drop pins and give instructions on jobs SingleOps screenshot: Field service workers are able to access SingleOps from a mobile device to manage their daily tasks

Features

Total features of SingleOps: 67

  • Accounting Integration
  • Alerts/Notifications
  • Appointment Scheduling
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Chemical Usage Tracking
  • Client Management
  • Collaboration Tools
  • Contract/License Management
  • Cost Accounting
  • Cost Estimating
  • Customer Database
  • Customer Management
  • Customer Portal
  • Customizable Forms
  • Customizable Reports
  • Dashboard Creation
  • Dispatch Management
  • Drag & Drop
  • Duplicate Detection
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Employee Management
  • Equipment Management
  • Estimating
  • For Lawn Care
  • Forms Management
  • GPS
  • Geographic Maps
  • Groundskeeping Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Irrigation Tracking
  • Job Costing
  • Job Management
  • Job Scheduling
  • Landscape Design
  • Lead Management
  • Mobile Access
  • Mobile Signature Capture
  • Order Processing
  • Payroll Management
  • Photos / Images
  • Pricing Management
  • Production Tracking
  • Project Estimating
  • Proposal Generation
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-time Updates
  • Recurring Appointments
  • Remote Access/Control
  • Reporting/Analytics
  • Routing
  • SMS Messaging
  • Scheduling
  • Service History
  • Supplier Management
  • Time Tracking
  • Timesheet Management
  • Vegetation Mapping
  • Work Order Management

Alternatives

Jobber

4,6
#1 Alternative to SingleOps
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FieldPulse

4,6
#2 Alternative to SingleOps
FieldPulse is an all-in-one field service management solution with fully featured mobile apps for Android & iOS...

mHelpDesk

4,3
#3 Alternative to SingleOps
Job Tracking & Invoicing Functionality Through Your Mobile Device .Instant Access to Your Customer Info from any...

AroFlo

4,3
#4 Alternative to SingleOps
AroFlo is a full featured, mobile job management system for the field service and construction industries that...

Reviews

Overall rating

4,5 /5
(29)
Value for Money
4,3/5
Features
4,4/5
Ease of Use
4,3/5
Customer Support
4,5/5

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Showing 5 reviews of 29
Anita B.
Overall rating
  • Industry: Consumer Services
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Why we chose SingleOps

Reviewed on 2020/09/15

Overall, things have run more smoothly with SingleOps. If we do have an issue, customer service is...

Overall, things have run more smoothly with SingleOps. If we do have an issue, customer service is quick to respond to help if at all possible. I like that even if what I want to do cannot be accomplished in that call, I can make a request for the programmers to review for changes. It feels as if someone is listening and working to make things better even if a request may take a while to implement.

Pros

(1) Ease of use: The other software program we were using was difficult to navigate. Our employees don't want to spend half of their time in frustration trying to navigate a complicated program, and neither do I. Between the two programs, the difference was that the other one was very PC/programmer/system heavy while SingleOps is more visual/intuitive in scope. (2) Program features: SingleOps program features, for the most part, allows us to do what we need to do to serve our customers well. From an office perspective, I love how easy it is to use the calendar for scheduling, billing, and for being able to assign tasks to not only the crew but also for myself. I love it that the customer can click to accept proposals so that we don't have to deal with so much paper. It's great to be able to put notes for the crew so that they can see information they need. Integration with QuickBooks was a must, as well. There are just so many great features I can't list them all here! (3) Customizability: It is very helpful that we can customize our proposals, terms and conditions, work orders, invoices, emails, and paid invoices. (4) Customer service: We appreciate that SingleOps customer service reps are native English speakers. SingleOps reps are always friendly, helpful, and sometimes they can even make suggestions for work arounds. They are great at coming up with workable solutions.(5) Program requests implementation.

Cons

(1) Customizability: SingleOps would have really knocked it out of the park if we could also have customizable Pre-Job Brief Hazard Assessment forms, which are OSHA requirements for our industry. (2) Program Features: When entering a city name, the zip code does not autofill. On the calendar the Job Name will appear, but not the address (unless you click on the Job Name). Would like to have the option for the address to appear. Cannot see which user did what actions on a specific job. Would like to be able to determine who may have changed something and when. Would like to be able to view all scheduled jobs for any given month at one time on a map. When I want to add a job based upon location, I currently have to use GoogleMaps to look each address up individually to determine which is closest. It would be faster/easier if I could see the map of the scheduled jobs and drag and drop the one I want to schedule on the same date next to a job that has already been scheduled that is in close proximity.

Julie B.
Overall rating
  • Industry: Construction
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

SingleOps has eased so many areas of our business

Reviewed on 2020/09/15

From sales to customer services this is hands down an amazing company to work with!

From sales to customer services this is hands down an amazing company to work with!

Pros

It saves me so much time, it allows the estimators to do estimates right form their devices in the field instead of texting me and having me type them up.
We actually tried Servsuite first, and SingleOps is hands down a better company and software program!

Cons

The only con I can find is length to fix glitches only because we use it all day long, but they ALWAYS fix the problem. Also glitches are so far and few between its not a big deal.

Shawn B.
Overall rating
  • Industry: Recreational Facilities & Services
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

BDG California

Reviewed on 2021/02/25

Pros

Easy to use- building proposals is fast and the reports are great

Cons

Wish we could go from lead to completed proposal in a single step instead of multiple tabs.

Kathleen W.
Overall rating
  • Industry: Retail
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

TERRIBLY BAD INVESTMENT

Reviewed on 2020/07/08

HORRID. TERRIFYING. APPALLING. THE WORST EXPERIENCE I HAVE EVERY HAD WITH A COMPANY. AND WE HAVE...

HORRID. TERRIFYING. APPALLING. THE WORST EXPERIENCE I HAVE EVERY HAD WITH A COMPANY. AND WE HAVE BEEN IN BUSINESS SINCE 1971.

Pros

THE SALESPERSON DID A GREAT JOB OF SELLING US A BILL OF GOODS

Cons

EVERYTHING...I WOULD NEVER EVER HAVE PURCHASED IF I HAD HAD A TRIAL FIRST...IT IS THE WORST, AND I MEAN WORST SOFTWARE I HAVE EVER USED...WE HAD TRIALED SEVERAL, AND THEN STUPIDLY PURCHASED THIS...MONEY UP FRONT..THE MOBILE WAS GRIM...NEVER EVER GOT IT UP..PROBLEM AFTER PROBLEM..TRAINING SUCKED...I KNEW, ABSOLUTELY KNEW IT WAS A DISASTER WITHIN A MONTH, AND WE HAD TO CHANGE PROGRAMS IN APRIL, AS IT WAS SO BAD WE COULDN'T CONTINUE. WE HAD BEEN WITH SERVICE AUTOPILOT (6 YEARS) AND LEFT THERE BECAUSE OF THEIR CHANGE OF OWNERSHIP. i WOULD SAY THAT WAS THE STUPIDEST THING I HAVE EVERY DONE..BUT IT WASN'T, BUYING SINGLEOPS WAS.

Chace G.
Overall rating
  • Industry: Environmental Services
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Software program for small Business

Reviewed on 2020/09/15

Easy to learn to operate and implement into my daily routine.

Easy to learn to operate and implement into my daily routine.

Pros

I like the tools it provides to streamline my business and eliminate gaps in our schedule.

Cons

there are some functions that could use a little tweaking but im sure they are working on it. nothing major.

Showing 5 reviews of 29 Read all reviews

SingleOps FAQs

Below are some frequently asked questions for SingleOps.

SingleOps offers the following pricing plans:

  • Starting from: US$200,00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Starts at $200/mo for 2 standard users. Crew users are discounted. Contact SingleOps for more information on pricing.

We do not have any information about SingleOps features

SingleOps has the following typical customers:

2-10, 11-50, 51-200, 201-500

SingleOps supports the following languages:

English

SingleOps supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

SingleOps integrates with the following applications:

QuickBooks Online Advanced, Quickbooks Online

SingleOps offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for SingleOps.