VisitUs Reception

Visitor management system for iPad, web & mobile

4,7 /5 (58 reviews) Write a Review!

VisitUs Reception Overview

What is VisitUs Reception?

VisitUs Reception is a visitor management software used to sign-in visitors and staff using an iPad, web or mobile. Organizations can greet visitors with a professional sign-in experience that is tailored to their business, send SMS and email notifications when a visitor arrives, record visitor information, get NDA Agreements signed, print visitor badges, manage evacuations, and more.

With VisitUs Reception, users can send and receive SMS and email notifications as soon as a visitor arrives, which include useful information such as the visitor’s photo and their contact details. Users are also able to sign out visitors once they have left the site, via email and SMS. Time consuming site inductions and non-disclosure agreements (NDA) can be signed via mobile device, enabling businesses to quickly induct and vet employees and visitors.

Organizations can also print visitor passes instantly and as soon as guests sign in, which display important information including their photo, the name of the person they are visiting, and a unique QR Code which allows them to sign out in a flash. With VisitUs Reception, each pass is designed to fit perfectly into a standard lanyard pouch and can be customized with a company logo. The platform also enables delivery notifications which are sent whenever a package or letter arrives, and each delivery is recorded in the system. VisitUs Reception also offers an offline mode, enhanced evacuation features, VIP / security alerts, Active Directory sync, and mobile visitor management.

VisitUs Reception Overview

Pricing

Starting from
US$449,00/year

Pricing options

Free Trial
Subscription
Value for money

VisitUs Reception Features

Devices
Business size
S M L
Markets
United States, Canada, Australia
Supported Languages
Chinese (Simplified), Dutch, English, French, German and 4 others, Italian, Japanese, Norwegian, Spanish

Media

The visitor management app provides an intuitive interface that means visitor activity is easily managed
View real time reports and access visitor information from anywhere in the world
Extract data, run custom reports and customize your sign in process all in a matter of minutes
Visitors can now save their emailed visitor pass to the Apple Passbook or Android compatible app
VisitUs Reception screenshot: The visitor management app provides an intuitive interface that means visitor activity is easily managed VisitUs Reception screenshot: View real time reports and access visitor information from anywhere in the world VisitUs Reception screenshot: Extract data, run custom reports and customize your sign in process all in a matter of minutes VisitUs Reception screenshot: Visitors can now save their emailed visitor pass to the Apple Passbook or Android compatible app

VisitUs Reception Reviews

VisitUs Reception Reviews

Overall rating
4,7
/
5
Excellent
39

Very good
18

Average
1

Poor
0

Terrible
0

Value for Money
4,8
Features
4,5
Ease of Use
4,6
Customer Support
4,8
98% recommended this app
Beau T.

Happy customer and guests

We replaced out paper based visitor register with VisitUs Reception over 12 months ago and haven't looked back. we have had a couple of minor issues that we reported to support and they were quickly addressed and updates were issued to resolve the problems. we get comments from clients daily asking what we are using as it works so well and looks professional.


Kenny H.

VisitUs Reception Review


Dannielle H.

7 Months in it is going very well

They have been fantastic with any issue or problem and contact is really quick for support.


Emily S.

Very happy with it--GREAT VALUE!

We love it!


Rick R.

This product works well for our needs

Mostly, the product's been very useful for our company needs and we're happy with it. The price is excellent for the value.


Beau T.
Industry: Construction
Company size: 51-200 Employees

Happy customer and guests

Used Daily for 1+ year
Reviewed on 2018/11/11
Review Source: Capterra

We replaced out paper based visitor register with VisitUs Reception over 12 months ago and haven't looked back. we have had a couple of minor issues that we reported to support and they were quickly addressed and updates were issued to resolve the problems. we get comments from clients daily asking what we are using as it works so well and looks professional.

Pros

Simple to setup and get started. easy to use for both administrators and guests. the interface is able to be customised to your own preferences including images, custom PDF for non disclosure and what data you need want to collect about the guest. Ability to import from AD makes initial setup much simpler.

Cons

Nothing, the product achieves exactly what we are after with minimal administration once it has been setup

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Kenny H.
Industry: Architecture & Planning
Company size: 51-200 Employees

VisitUs Reception Review

Used Daily for 6-12 months
Reviewed on 2019/08/20
Review Source: Capterra

Pros

Usability of Guests sign in. Works almost flawlessly.
Customer Support. Special call out to Alister for continuously supporting and updating us on issues and key feature releases.

Cons

Hosts implementation was a bit buggy resulting in some inconsistencies (fixed now)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Dannielle H.
Industry: Education Management
Company size: 11-50 Employees

7 Months in it is going very well

Used Daily for 6-12 months
Reviewed on 2019/08/20
Review Source: Capterra

They have been fantastic with any issue or problem and contact is really quick for support.

Pros

The ease of using this software and giving us the edge with technology without the hassle of too much information needed. Students are emailed their QR code after signing in the first time and can easily sign in an out during the week they are with us.

Cons

There are a few steps we would like to take out of the iPad sign in process but are unable to from our end.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Emily S.
Industry: Fine Art
Company size: 2-10 Employees

Very happy with it--GREAT VALUE!

Used Daily for 1-5 months
Reviewed on 2019/08/19
Review Source: Capterra

We love it!

Pros

This program was the best we've found in terms of customization within our budget! We love printing the badges with the QR code. Once all of our members register, it will make signing in very fast and easy. VisitUs allowed us to ask many of the sign-in questions we needed to, keeps track of them, and updates the backoffice app in real time as people sign in.

Cons

I'd like to have more customizable fields--we couldn't ask all of the sign in questions that we would have liked, but we were able to get most of them.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Rick R.
Industry: Information Technology & Services
Company size: 51-200 Employees

This product works well for our needs

Used Daily for 1-5 months
Reviewed on 2019/08/27
Review Source: Capterra

Mostly, the product's been very useful for our company needs and we're happy with it. The price is excellent for the value.

Pros

The product both emails and texts. The creators will work directly with you on features, etc.

Cons

We had a couple of configurations that aren't really part of the software that we couldn't make happen.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,2/10
Based on 58 user ratings
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VisitUs Reception Pricing

VisitUs Reception Pricing

Starting from
US$449,00/year
Free Trial
Subscription
Value for money
Value for Money
4,8/5
Based on 58 user ratings
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VisitUs Reception Features

VisitUs Reception Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4,5/5
Based on 58 user ratings
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Categories

Additional information for VisitUs Reception

Additional information for VisitUs Reception

Key features of VisitUs Reception

  • Contact Management
  • Document Management
  • ID Scan
  • Pre-Registration
  • Registration Management
  • Visitor Tracking
  • Watch List

Benefits

• Greet your visitors with a professional sign-in experience that is tailored to your business. VisitUs focuses on user experience, ensuring that your visitors get the best welcome.

• Replace your paper sign in book with VisitUs Reception's mobile app and web dashboard, and instantly notify staff when their visitor arrives.

• VisitUs Reception offers each visitor the option of selecting their preferred language, convenient for international visitors.

• Visitors can save their emailed visitor pass to the Apple Passbook or Android compatible app, or click on a unique link to view it on their iPhone, Apple Watch or Android device.

• Get professional in-depth reporting ability with real-time reports, and access visitor information from anywhere in the world with VisitUs Reception.

VisitUs Reception FAQs

VisitUs Reception FAQs

Below are some frequently asked questions for VisitUs Reception.

Q. What type of pricing plans does VisitUs Reception offer?

VisitUs Reception offers the following pricing plans:

Starting from: US$449,00/year

Pricing model: Subscription

Free Trial: Available

Q. What are the main features of VisitUs Reception?

VisitUs Reception offers the following features:

  • Contact Management
  • Document Management
  • ID Scan
  • Pre-Registration
  • Registration Management
  • Visitor Tracking
  • Watch List

Q. Who are the typical users of VisitUs Reception?

VisitUs Reception has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does VisitUs Reception support?

VisitUs Reception supports the following languages:

Chinese (Simplified), Dutch, English, French, German, Italian, Japanese, Norwegian, Spanish

Q. What type of pricing plans does VisitUs Reception offer?

VisitUs Reception has the following pricing plans:

Subscription

Q. Does VisitUs Reception support mobile devices?

VisitUs Reception supports the following devices:

Android, iPhone

Q. What other apps does VisitUs Reception integrate with?

We do not have any information about what integrations VisitUs Reception has

Q. What level of support does VisitUs Reception offer?

VisitUs Reception offers the following support options:

Phone Support, Online Support, FAQs, Knowledge Base