VisitUs Reception

Visitor management system for iPad, web & mobile

About VisitUs Reception

VisitUs Reception is a visitor management software used to sign-in visitors and staff using an iPad, web or mobile. Organizations can greet visitors with a professional sign-in experience that is tailored to their business, send SMS and email notifications when a visitor arrives, record visitor information, get NDA Agreements signed, print visitor badges, manage evacuations, and more.

With VisitUs Reception, users can send and receive SMS and email notifications as soon as a visitor arrives, which include useful information such as the visitor’s photo and their contact details. Users are also able to sign out visitors once they have left the site, via email and SMS. Time consuming site inductions and non-disclosure agreements (NDA) can be signed via mobile device, enabling businesses to quickly induct and vet employees and visitors.

Organizations can also print visitor passes instantly and as soon as guests sign in, which display important information including their photo, the name of the person they are visiting, and a unique QR Code which allows them to sign out in a flash. With VisitUs Reception, each pass is designed to fit perfectly into a standard lanyard pouch and can be customized with a company logo. The platform also enables delivery notifications which are sent whenever a package or letter arrives, and each delivery is recorded in the system. VisitUs Reception also offers an offline mode, enhanced evacuation features, VIP / security alerts, Active Directory sync, and mobile visitor management.

Pricing starting from:

A$1 249,00/year

  • Free Trial
  • Subscription

Key benefits of VisitUs Reception

• Greet your visitors with a professional sign-in experience that is tailored to your business. VisitUs focuses on user experience, ensuring that your visitors get the best welcome.

• Replace your paper sign in book with VisitUs Reception's mobile app and web dashboard, and instantly notify staff when their visitor arrives.

• VisitUs Reception offers each visitor the option of selecting their preferred language, convenient for international visitors.

• Visitors can save their emailed visitor pass to the Apple Passbook or Android compatible app, or click on a unique link to view it on their iPhone, Apple Watch or Android device.

• Get professional in-depth reporting ability with real-time reports, and access visitor information from anywhere in the world with VisitUs Reception.

Devices

Business size

S M L

Markets

Australia, Canada, United Kingdom, New Zealand, United States

Supported Languages

English

Pricing starting from:

A$1 249,00/year

  • Free Trial
  • Subscription

Images

View real time reports and access visitor information from anywhere in the world
Visitors can now save their emailed visitor pass to the Apple Passbook or Android compatible app
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VisitUs Reception video
VisitUs Reception video
VisitUs Reception video
VisitUs Reception video
VisitUs Reception video
VisitUs Reception video
VisitUs Reception video
VisitUs Reception screenshot: VisitUs Reception screenshot: VisitUs Reception screenshot: View real time reports and access visitor information from anywhere in the world VisitUs Reception screenshot: Visitors can now save their emailed visitor pass to the Apple Passbook or Android compatible app VisitUs Reception screenshot:

Features

Total features of VisitUs Reception: 54

  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Badge Management
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Contact Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Delivery Tracking
  • Digital Signature
  • Document Management
  • Electronic Signature
  • Email Alerts
  • Email Invitations & Reminders
  • Feedback Management
  • File Management
  • Historical Reporting
  • ID Scanning
  • Interaction Tracking
  • Label Printing
  • Mobile Alerts
  • Mobile Signature Capture
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Offline Access
  • Personalization
  • Planning Tools
  • Pre-Registration
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • SMS Messaging
  • Self Check-in/Check-out
  • Self Service Portal
  • Third Party Integrations
  • User Management
  • User Profiles
  • Visitor Management
  • Visitor Registration
  • Visitor Tracking
  • Watch List

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Reviews

Overall rating

4,7 /5
(58)
Value for Money
4,8/5
Features
4,5/5
Ease of Use
4,6/5
Customer Support
4,8/5

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Showing 5 reviews of 58
Beau T.
Overall rating
  • Industry: Construction
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Happy customer and guests

Reviewed on 2018/11/11

We replaced out paper based visitor register with VisitUs Reception over 12 months ago and haven't...

We replaced out paper based visitor register with VisitUs Reception over 12 months ago and haven't looked back. we have had a couple of minor issues that we reported to support and they were quickly addressed and updates were issued to resolve the problems. we get comments from clients daily asking what we are using as it works so well and looks professional.

Pros

Simple to setup and get started. easy to use for both administrators and guests. the interface is able to be customised to your own preferences including images, custom PDF for non disclosure and what data you need want to collect about the guest. Ability to import from AD makes initial setup much simpler.

Cons

Nothing, the product achieves exactly what we are after with minimal administration once it has been setup

Kenny H.
Overall rating
  • Industry: Architecture & Planning
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

VisitUs Reception Review

Reviewed on 2019/08/20

Pros

Usability of Guests sign in. Works almost flawlessly.
Customer Support. Special call out to Alister for continuously supporting and updating us on issues and key feature releases.

Cons

Hosts implementation was a bit buggy resulting in some inconsistencies (fixed now)

Dannielle H.
Overall rating
  • Industry: Education Management
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

7 Months in it is going very well

Reviewed on 2019/08/20

They have been fantastic with any issue or problem and contact is really quick for support.

They have been fantastic with any issue or problem and contact is really quick for support.

Pros

The ease of using this software and giving us the edge with technology without the hassle of too much information needed. Students are emailed their QR code after signing in the first time and can easily sign in an out during the week they are with us.

Cons

There are a few steps we would like to take out of the iPad sign in process but are unable to from our end.

Emily S.
Overall rating
  • Industry: Fine Art
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Very happy with it--GREAT VALUE!

Reviewed on 2019/08/19

We love it!

We love it!

Pros

This program was the best we've found in terms of customization within our budget! We love printing the badges with the QR code. Once all of our members register, it will make signing in very fast and easy. VisitUs allowed us to ask many of the sign-in questions we needed to, keeps track of them, and updates the backoffice app in real time as people sign in.

Cons

I'd like to have more customizable fields--we couldn't ask all of the sign in questions that we would have liked, but we were able to get most of them.

Rick R.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

This product works well for our needs

Reviewed on 2019/08/27

Mostly, the product's been very useful for our company needs and we're happy with it. The price is...

Mostly, the product's been very useful for our company needs and we're happy with it. The price is excellent for the value.

Pros

The product both emails and texts. The creators will work directly with you on features, etc.

Cons

We had a couple of configurations that aren't really part of the software that we couldn't make happen.

Showing 5 reviews of 58 Read all reviews

VisitUs Reception FAQs

Below are some frequently asked questions for VisitUs Reception.

VisitUs Reception offers the following pricing plans:

  • Starting from: A$1 249,00/year
  • Pricing model: Subscription
  • Free Trial: Available

Per Location - Per Year. No hidden charges

We do not have any information about VisitUs Reception features

VisitUs Reception has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

VisitUs Reception supports the following languages:

English

VisitUs Reception supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

VisitUs Reception integrates with the following applications:

Azure Active Directory, Cisco Webex, Gmail, Inception, Microsoft Outlook, Slack, Zapier

VisitUs Reception offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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