VisitUs Reception

About VisitUs Reception
VisitUs is visitor management software used to sign-in visitors and staff with an iPad, web or mobile. Organizations can greet visitors with a professional sign-in experience that is tailored to their business, send SMS and email notifications when a visitor arrives, record visitor information, get NDA Agreements signed, print visitor badges, manage evacuations, and more.
VisitUs users can send / receive SMS and email notifications as soon as a visitor arrives, which include useful information such as the visitor’s photo and their contact details. Users are also able to sign out visitors once they have left the site, via email and SMS. Time consuming site inductions and non-disclosure agreements (NDA) can be signed via mobile device, enabling businesses to quickly induct and vet employees and visitors.
Organizations can also print visitor passes instantly and as soon as guests sign in, which display important information including their photo, the name of the person they are visiting, and a unique QR Code which allows them to sign out in a flash. VisitUs passes are designed to fit perfectly into a standard lanyard pouch and can be customized with a company logo. The platform also enables delivery notifications which are sent whenever a package or letter arrives, and each delivery is recorded in the system. VisitUs also offers an offline mode, enhanced evacuation features, VIP / security alerts, Active Directory sync, and mobile visitor management.
Key benefits of VisitUs Reception
• Greet your visitors with a professional sign-in experience that is tailored to your business. VisitUs focuses on user experience, ensuring that your visitors get the best welcome.
• Replace your paper sign in book with the VisitUs mobile app and web dashboard, and instantly notify staff when their visitor arrives.
• VisitUs offers each visitor the option of selecting their preferred language, convenient for international visitors.
• Visitors can save their emailed visitor pass to the Apple Passbook or Android compatible app, or click on a unique link to view it on their iPhone, Apple Watch or Android device.
• Get professional in-depth reporting ability with real-time reports, and access visitor information from anywhere in the world with VisitUs.
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VisitUs Reception
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Reviews
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- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Happy customer and guests
Reviewed on 2018/11/11
We replaced out paper based visitor register with VisitUs Reception over 12 months ago and haven't...
We replaced out paper based visitor register with VisitUs Reception over 12 months ago and haven't looked back. we have had a couple of minor issues that we reported to support and they were quickly addressed and updates were issued to resolve the problems. we get comments from clients daily asking what we are using as it works so well and looks professional.
Pros
Simple to setup and get started. easy to use for both administrators and guests. the interface is able to be customised to your own preferences including images, custom PDF for non disclosure and what data you need want to collect about the guest. Ability to import from AD makes initial setup much simpler.
Cons
Nothing, the product achieves exactly what we are after with minimal administration once it has been setup
- Industry: Architecture & Planning
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
VisitUs Reception Review
Reviewed on 2019/08/20
Pros
Usability of Guests sign in. Works almost flawlessly.
Customer Support. Special call out to Alister for continuously supporting and updating us on issues and key feature releases.
Cons
Hosts implementation was a bit buggy resulting in some inconsistencies (fixed now)
Alternatives Considered
Eptura Visitor, Teamgo, WhosOnLocation, Envoy, SwipedOn and Honeywell Forge Visitor ManagementReasons for Switching to VisitUs Reception
Had a better balance for features vs cost effectiveness. Also was perfectly scaled to what we needed as a pose to other software which bundled features we'd never use.- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
7 Months in it is going very well
Reviewed on 2019/08/20
They have been fantastic with any issue or problem and contact is really quick for support.
They have been fantastic with any issue or problem and contact is really quick for support.
Pros
The ease of using this software and giving us the edge with technology without the hassle of too much information needed. Students are emailed their QR code after signing in the first time and can easily sign in an out during the week they are with us.
Cons
There are a few steps we would like to take out of the iPad sign in process but are unable to from our end.
- Industry: Fine Art
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Very happy with it--GREAT VALUE!
Reviewed on 2019/08/19
We love it!
We love it!
Pros
This program was the best we've found in terms of customization within our budget! We love printing the badges with the QR code. Once all of our members register, it will make signing in very fast and easy. VisitUs allowed us to ask many of the sign-in questions we needed to, keeps track of them, and updates the backoffice app in real time as people sign in.
Cons
I'd like to have more customizable fields--we couldn't ask all of the sign in questions that we would have liked, but we were able to get most of them.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
This product works well for our needs
Reviewed on 2019/08/27
Mostly, the product's been very useful for our company needs and we're happy with it. The price is...
Mostly, the product's been very useful for our company needs and we're happy with it. The price is excellent for the value.
Pros
The product both emails and texts. The creators will work directly with you on features, etc.
Cons
We had a couple of configurations that aren't really part of the software that we couldn't make happen.
Reasons for Switching to VisitUs Reception
The price was right for the needs of the software. We took the week's trial and it worked great so we purchased it.VisitUs Reception FAQs
Below are some frequently asked questions for VisitUs Reception.Q. What type of pricing plans does VisitUs Reception offer?
VisitUs Reception offers the following pricing plans:
- Starting from: A$0.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
VisitUs Reception - Lite | $44 AUD / $29 USD / $25 GBP / €29 EUR Ideal for smaller businesses looking for a simple sign-in process VisitUs Reception - Standard | $99 AUD / $65 USD / $57 GBP / €67 EUR Perfect for creating a safer and integrated workplace VisitUs Reception - Pro | $299 AUD / $194 USD / $172 GBP / €195 EUR For workplaces with high security and complex sign-in requirements
Q. Who are the typical users of VisitUs Reception?
VisitUs Reception has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does VisitUs Reception support?
VisitUs Reception supports the following languages:
English
Q. Does VisitUs Reception support mobile devices?
VisitUs Reception supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does VisitUs Reception integrate with?
VisitUs Reception integrates with the following applications:
Azure Active Directory, Cisco Meraki, Gmail, Inception, KeyPay, Microsoft Outlook, Microsoft Teams, Slack, Webex Suite, Zapier
Q. What level of support does VisitUs Reception offer?
VisitUs Reception offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
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