Tribe

Tribe

Cloud-based community platform for branded communities

5/5 (2 reviews)

Tribe Overview

Tribe is a cloud-based community platform designed to help businesses of all sizes build modern online communities where members can connect under their brand. Users can explore, follow, ask questions, start discussions and participate in polls, as well as upvote, comment and share multiple types of content. Tribe offers a white label solution, allowing users to adapt the design to fit their brand and engineer it to integrate it with their website. Users can even add their site header/footer to blend it seamlessly with their site navigation.

Tribe allows users to sign up using established platforms such as Google, Facebook, Slack and LinkedIn. Single Sign On (SSO) can also be configured for enterprise customers. Leverage integrations with third party apps to automate processes, and add functionalities such as polls, events, Q&As. Tribe supports integrations with Slack, Telegram, Zapier, and more. API access enables users to build custom integrations. Gamification tools serve to enhance user-engagement through points, badges and a leaderboard. A personalized feed allows users to follow the people, topics or questions which matter to them most. Analytics help users gain valuable insight into community performance.

Pricing

Starting from
$99/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

English

Tribe Reviews

Overall rating
5/5
100% positive reviews
2
Excellent
0
Very good
0
Average
0
Poor
0
Terrible

They delivered a top notch platform for our customer community

Used Weekly for 6-12 months
Reviewed on 5/9/2019
Review Source

Simply focus on what you would want to achieve based on your business goals. For example, keep the Question and Answer module at the center if you want to foster discussions. Talk to Tribe's community management team; they have some of the most practical suggestions for improvement.

Pros

We are from financial services domain (loans and mortgages to be specific) and were in search for a software solution to create customer community where we can give access to a useful pool of content and allow them to ask questions, submit answers, connect with each other and have intimate discussions in subgroups. Tribe offered all of these with an easy to use interface and we were able to go live within a week that included moderate customization of the platform.

Cons

It could still improve in terms of more features such as community event creation and management. But, perhaps feature development is an ongoing task and they would get to it eventually.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Simply amazing! The Tribe Platform and their team give everything you need to build a successful com

Used Weekly for 6-12 months
Reviewed on 5/4/2019
Review Source

We had an outstanding experience overall (perhaps my top three in SaaS space). I’d recommend Tribe in a heartbeat to anyone wishing to boost user engagement and retention!

Pros

This platform is very flexible and comes with numerous native integrations while being intuitive and easy-to-use. Most important element in their offering is the team – they patiently understood our requirement for the community as an integral part of our software product. They guided us with clear strategy and explained the features best suited for our use case. Finally, the whole community was customized was exactly the way we wanted. All of these came at an extremely efficient cost.

Cons

We encountered some bugs, but that’s understandable as this is a relatively new product. However, they fix the reported issues quickly and provide regular updates to improve further.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Tribe Pricing

Starting from
$99/month
Pricing options
Free Trial
Subscription
Value for money

Basic: $99/month
Premium: $499/month
Enterprise: Contact Tribe for pricing.

Tribe Features

  • API
  • Access Control
  • Content Management
  • Customizable Branding
  • Search Functionality
  • Social Media Integration
  • Third Party Integration

  • Activity Dashboard
  • Automatic Notifications
  • Custom Forms
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Drag & Drop Interface
  • Electronic Payments
  • Product Catalog
  • Reporting & Statistics
  • SSL Security
  • eCommerce Integration
  • eCommerce Management

Additional information for Tribe

Key features of Tribe

  • Advertising Management
  • Blogs
  • Content Management
  • Event Management
  • Social Media Integration

Benefits

• Users can create a personalized feed by following the people, topics and questions which matter most to them.

• Increase user-engagement with gamification, AMAs, polls, and incentive systems.

• Automate processes with powerful integrations via an extensive app store.

• Analytics tools enable users to accurately measure and monitor community performance.

• Users can sign-in conveniently from familiar platforms like Google, Facebook, Slack and LinkedIn.

Tribe FAQs

Below are some frequently asked questions for Tribe.

Q. What type of pricing plans does Tribe offer?

Tribe offers the following pricing plans:

Starting from: $99/month

Pricing model: Subscription

Free Trial: Available

Basic: $99/month
Premium: $499/month
Enterprise: Contact Tribe for pricing.

Q. What are the main features of Tribe?

Tribe offers the following features:

  • Advertising Management
  • Blogs
  • Content Management
  • Event Management
  • Social Media Integration

Q. Who are the typical users of Tribe?

Tribe has the following typical customers:

Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does Tribe support?

Tribe supports the following languages:

English

Q. What type of pricing plans does Tribe offer?

Tribe has the following pricing plans:

Subscription

Q. Does Tribe support mobile devices?

We do not have any information about what devices Tribe supports

Q. What other apps does Tribe integrate with?

Tribe integrates with the following applications:

Facebook, Google Analytics, Intercom, Mixpanel, Salesforce Sales Cloud, Shopify, Slack, Telegram, Zapier

Q. What level of support does Tribe offer?

Tribe offers the following support options:

Forum, Online Support, Phone Support