Tribe

Cloud-based community platform for branded communities

4,8 /5 (60 reviews) Write a Review!

Tribe Overview

What is Tribe?

Tribe is a cloud-based community platform designed to help businesses of all sizes build modern online communities where members can connect under their brand. Users can explore, follow, ask questions, start discussions and participate in polls, as well as upvote, comment and share multiple types of content. Tribe offers a white label solution, allowing users to adapt the design to fit their brand and engineer it to integrate it with their website. Users can even add their site header/footer to blend it seamlessly with their site navigation.

Tribe allows users to sign up using established platforms such as Google, Facebook, Slack and LinkedIn. Single Sign On (SSO) can also be configured for enterprise customers. Leverage integrations with third party apps to automate processes, and add functionalities such as polls, events, Q&As. Tribe supports integrations with Slack, Telegram, Zapier, and more. API access enables users to build custom integrations. Gamification tools serve to enhance user-engagement through points, badges and a leaderboard. A personalized feed allows users to follow the people, topics or questions which matter to them most. Analytics help users gain valuable insight into community performance.

Tribe Overview

Pricing

Starting from
US$0,00/month

Pricing options

Free Trial
Free
Subscription
Value for money

Plus: $85/month
Premium: $249/month
Enterprise: Contact Tribe for pricing.


Tribe Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 16 others, Dutch, English, French, German, Hebrew, Hungarian, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Taiwanese, Turkish, Ukrainian

Media

Members can follow the people, topics and questions that matter most to them
View topics and discussions conveniently via mobile
Incentivize and give credit to community members by giving them points and badges
Users can request an answer from the most relevant people when asking or reading questions
Tribe offers a white-label solution, allowing users to customize the platform to suit their branding requirements
Enterprise social network
Tribe video Tribe screenshot: Members can follow the people, topics and questions that matter most to them Tribe screenshot: View topics and discussions conveniently via mobile Tribe screenshot: Incentivize and give credit to community members by giving them points and badges Tribe screenshot: Users can request an answer from the most relevant people when asking or reading questions Tribe screenshot: Tribe offers a white-label solution, allowing users to customize the platform to suit their branding requirements Tribe screenshot: Enterprise social network

Tribe Reviews

Tribe Reviews

Overall rating
4,8
/
5
Excellent
45

Very good
15

Average
0

Poor
0

Terrible
0

Value for Money
4,8
Features
4,5
Ease of Use
4,8
Customer Support
4,9
100% recommended this app
Harriet R.

Launched our mobile community within 2 weeks!

We could see better customer engagement after adding the social component inside our app to help the members connect with each other.


Mike V.

A very promising tool with an amazing team behind it!

We needed a better place then Facebook for our community to gather. Tribe with it's topic and channel functionality and flexibility in customization was the obvious choice for us. That and the team behind it is full of rockstars!


Nadine R.

Loving Tribe!


Mateus Y.

Implement Tribe for eaglepay.io Community Engagement

I am satisfy so far. Since the development keep going for the new features.


Rick N.

Tribe Makes Community Building Easy!

I am able to stay connected with my audience, and I am in control of the overall experience.


Harriet R.
Industry: Computer & Network Security
Company size: 51-200 Employees

Launched our mobile community within 2 weeks!

Used Weekly for 1+ year
Reviewed on 2020/01/09
Review Source: Capterra

We could see better customer engagement after adding the social component inside our app to help the members connect with each other.

Pros

In our use case, the critical part of the implementation was to bring community experience inside our pre-existing mobile app. Thanks to the modularity and comprehensive API offered by Tribe, we were able to build a community experience complete with an activity feed, posting capability, and networking inside the mobile app.

Cons

There were a couple of missing parameters and endpoints in the API documentation. However, based on our request, team Tribe helped us with the API-based deployment and updated the documentation.

Response from Tribe

Hi Harriet,

We're delighted that our approach for the community platform helped you add social experience inside the mobile app. That's the beauty of Tribe -- designed to integrate into products and sites.

We'll continue to improve our API and documentation.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Mike V.
Industry: Information Technology & Services
Company size: 501-1 000 Employees

A very promising tool with an amazing team behind it!

Used Daily for 6-12 months
Reviewed on 2020/04/24
Review Source: Capterra

We needed a better place then Facebook for our community to gather. Tribe with it's topic and channel functionality and flexibility in customization was the obvious choice for us. That and the team behind it is full of rockstars!

Pros

The flexibility of the platform is great. When it comes to content structure or design, you can get creative. I also really enjoy the additional apps available on the app store as well as the amazing team behind Tribe. The team is super responsive and great in thinking along.

Cons

I wish there was a better build in analytics tool. However, with their webhooks, api and integrations with some tools like Amplitude they do give good alternative solutions for this.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Nadine R.
Industry: Consumer Services
Company size: Self Employed

Loving Tribe!

Used Weekly for 1-5 months
Reviewed on 2020/09/14
Review Source: Capterra

Pros

Tribe is an amazing platform, and I'm so glad that I discovered it. I've
been able to create a beautiful portal for the members of The Queen
Klass and so far everyone is loving the experience! I'm excited to see
what new and interesting features become available! Great work and many thanks to the Tribe team!

Cons

Some of the features that I would like needs me to upgrade to a higher tier, which I'm not ready to do as yet. And there isn't an ability to go live on the platform. Or have a plugin to facilitate this.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Mateus Y.
Industry: Information Technology & Services
Company size: 2-10 Employees

Implement Tribe for eaglepay.io Community Engagement

Used Monthly for Free Trial
Reviewed on 2018/11/29
Review Source: Capterra

I am satisfy so far. Since the development keep going for the new features.

Pros

Similar to Quora but more advanced.
Coin reward distribution is a plus.

Cons

The navigation will make confuse at the beginning.

Response from Tribe

Hi Mateus,

Appreciate you for sharing your experiences.

Tribe has a very strong use case for communities around blockchain projects and we do that with our virtual currency distribution system apart from loads of other features and customization capabilities.

Tribe has come a long way since the time you used our free trial. It has definitely become more intuitive.

Thanks again for your review; we hope to see you as our successful customer in future.

Best Regards,
Team Tribe

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Rick N.
Industry: Online Media
Company size: 2-10 Employees

Tribe Makes Community Building Easy!

Used Daily for 6-12 months
Reviewed on 2020/09/18
Review Source: Capterra

I am able to stay connected with my audience, and I am in control of the overall experience.

Pros

I’m so impressed with Tribe that as soon as I saw everything it could do, I set up two accounts!

Tribe gives me the opportunity to stay connected with my community, and it is beyond easy to use.

Having a well-designed platform like this, makes the experience positive for all users, and this includes the admin role.

Importantly, I’ve not experienced any downtime issues with either of my two Tribe sites.

I also looked closely at the team behind Tribe before investing, and I am impressed by their roadmap and responsiveness to my questions.

I’m so happy that I have Tribe in my toolkit, and I can see good things ahead for this reliable community building platform.

Cons

I find it hard to fault, so I'm not going to add something that I least like just to fill in a box.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,4/10
Based on 60 user ratings
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Tribe Pricing

Tribe Pricing

Starting from
US$0,00/month
Free Trial
Free
Subscription
Value for money

Plus: $85/month
Premium: $249/month
Enterprise: Contact Tribe for pricing.

Plus: $85/month
Premium: $249/month
Enterprise: Contact Tribe for pricing.

Value for Money
4,8/5
Based on 60 user ratings
Compare value for money rating with alternatives
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Tribe Features

Tribe Features

API
Access Control
Activity Dashboard
Automatic Notifications
Content Management
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop Interface
Electronic Payments
Order Management
Product Catalog
Reporting & Statistics
SEO Management
Search Functionality
Social Media Integration
Template Management
Third Party Integration
Website Management
eCommerce Management
Features
4,5/5
Based on 60 user ratings
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Categories

Additional information for Tribe

Additional information for Tribe

Key features of Tribe

  • Advertising Management
  • Blogs
  • Content Management
  • Event Management
  • Social Media Integration

Benefits

• Users can create a personalized feed by following the people, topics and questions which matter most to them.

• Increase user-engagement with gamification, AMAs, polls, and incentive systems.

• Automate processes with powerful integrations via an extensive app store.

• Analytics tools enable users to accurately measure and monitor community performance.

• Users can sign-in conveniently from familiar platforms like Google, Facebook, Slack and LinkedIn.

• Get started with out free plan -- build communities with unlimited members and content.

Tribe FAQs

Tribe FAQs

Below are some frequently asked questions for Tribe.

Q. What type of pricing plans does Tribe offer?

Tribe offers the following pricing plans:

Starting from: US$0,00/month

Pricing model: Free, Subscription

Free Trial: Available

Plus: $85/month Premium: $249/month Enterprise: Contact Tribe for pricing.

Q. What are the main features of Tribe?

Tribe offers the following features:

  • Advertising Management
  • Blogs
  • Content Management
  • Event Management
  • Social Media Integration

Q. Who are the typical users of Tribe?

Tribe has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Mid Size Business

Q. What languages does Tribe support?

Tribe supports the following languages:

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, French, German, Hebrew, Hungarian, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Taiwanese, Turkish, Ukrainian

Q. What type of pricing plans does Tribe offer?

Tribe has the following pricing plans:

Free, Subscription

Q. Does Tribe support mobile devices?

We do not have any information about what devices Tribe supports

Q. What other apps does Tribe integrate with?

Tribe integrates with the following applications:

Facebook, Google Analytics, Google Calendar, Intercom, Mixpanel, Salesforce Sales Cloud, SendGrid, Shopify, Slack, Stripe

Q. What level of support does Tribe offer?

Tribe offers the following support options:

Phone Support, Online Support, Forum, FAQs, Knowledge Base