About Tribe

Tribe is a cloud-based community platform designed to help businesses of all sizes build modern online communities where members can connect under their brand. Users can explore, follow, ask questions, start discussions and participate in polls, as well as upvote, comment and share multiple types of content. Tribe offers a white label solution, allowing users to adapt the design to fit their brand and engineer it to integrate it with their website. Users can even add their site header/footer to blend it seamlessly with their site navigation.

Tribe allows users to sign up using established platforms such as Google, Facebook, Slack and LinkedIn. Single Sign On (SSO) can also be configured for enterprise customers. Leverage integrations with third party apps to automate processes, and add functionalities such as polls, events, Q&As. Tribe supports integrations with Slack, Telegram, Zapier, and more. API access enables users to build custom integrations. Gamification tools serve to enhance user-engagement through points, badges and a leaderboard. A personalized feed allows users to follow the people, topics or questions which matter to them most. Analytics help users gain valuable insight into community performance.

Pricing starting from:

US$85,00/month

  • Free Trial
  • Free Version
  • Subscription
View Pricing Plans

Key benefits of Tribe

• Users can create a personalized feed by following the people, topics and questions which matter most to them.

• Increase user-engagement with gamification, AMAs, polls, and incentive systems.

• Automate processes with powerful integrations via an extensive app store.

• Analytics tools enable users to accurately measure and monitor community performance.

• Users can sign-in conveniently from familiar platforms like Google, Facebook, Slack and LinkedIn.

• Get started with out free plan -- build communities with unlimited members and content.

Devices

Business size

S M L

Markets

Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

Supported Languages

Arabic, Chinese, Czech, Danish, Dutch and 15 others, English, French, German, Hebrew, Hungarian, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Traditional Chinese, Turkish, Ukrainian

Pricing starting from:

US$85,00/month

  • Free Trial
  • Free Version
  • Subscription
View Pricing Plans

Images

ConvertKit's customer community enables members to post content, access key resources, learn from peers, request answers, comment, upvote, and build networks.
Pipedrive Sales Community designed for customers as well as sales and marketing people.
View discussions and and participate conveniently via mobile
Incentivize and give credit to community members by giving them points and badges
Users can request an answer from the most relevant people when asking or reading questions
Enterprise social network
View 7 more
Tribe video
Tribe screenshot: ConvertKit's customer community enables members to post content, access key resources, learn from peers, request answers, comment, upvote, and build networks. Tribe screenshot: Pipedrive Sales Community designed for customers as well as sales and marketing people. Tribe screenshot: View discussions and and participate conveniently via mobile Tribe screenshot: Incentivize and give credit to community members by giving them points and badges Tribe screenshot: Users can request an answer from the most relevant people when asking or reading questions Tribe screenshot: Enterprise social network

Features

Total features of Tribe: 67

  • API
  • Access Controls/Permissions
  • Activity Tracking
  • Activity/News Feed
  • Advertising Management
  • Alerts / Escalation
  • Alerts/Notifications
  • Behavior Tracking
  • Blogs
  • Cataloging/Categorization
  • Collaboration Tools
  • Commenting / Notes
  • Communication Management
  • Community Management
  • Content Creation
  • Content Management
  • Customer Engagement
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Data Import/Export
  • Data Security
  • Discussions / Forums
  • Email Invitations & Reminders
  • Email Management
  • Employee Database
  • Engagement Analytics
  • Event Management
  • Feedback Management
  • Forum / Discussion Board
  • Full Text Search
  • Gamification
  • Group Management
  • Ideation / Crowdsourcing
  • Knowledge Base Management
  • Labeling
  • Live Chat
  • Media Library
  • Member Directory
  • Membership Management
  • Moderation
  • Monitoring
  • Multi-Language
  • Newsletter Management
  • Onboarding
  • Online Forums
  • Personalization
  • Policy Management
  • Queue Management
  • Real Time Notifications
  • Real-Time Chat
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Search/Filter
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Social Promotion
  • Surveys & Feedback
  • Tagging
  • Text Editing
  • Third Party Integrations
  • Usage Tracking/Analytics
  • User Profiles
  • Video Support
  • Widgets

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Zendesk

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Hivebrite

4,5
#3 Alternative to Tribe
Hivebrite is an all-in-one community management and engagement platform that helps you build brand engagement and...

CampusGroups

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Reviews

Overall rating

4,7 /5
(70)
Value for Money
4,7/5
Features
4,5/5
Ease of Use
4,8/5
Customer Support
4,8/5

Already have Tribe?

Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 70
Harriet R.
Overall rating
  • Industry: Computer & Network Security
  • Company size: 51-200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Launched our mobile community within 2 weeks!

Reviewed on 2020/01/09

We could see better customer engagement after adding the social component inside our app to help...

We could see better customer engagement after adding the social component inside our app to help the members connect with each other.

Pros

In our use case, the critical part of the implementation was to bring community experience inside our pre-existing mobile app. Thanks to the modularity and comprehensive API offered by Tribe, we were able to build a community experience complete with an activity feed, posting capability, and networking inside the mobile app.

Cons

There were a couple of missing parameters and endpoints in the API documentation. However, based on our request, team Tribe helped us with the API-based deployment and updated the documentation.

Response from Tribe

Hi Harriet,

We're delighted that our approach for the community platform helped you add social experience inside the mobile app. That's the beauty of Tribe -- designed to integrate into products and sites.

We'll continue to improve our API and documentation.

Naveenkumar N.
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Grow your community with less effort

Reviewed on 2020/04/09

Bringing your visitors, viewers, subscribers under one roof is tough and cumbersome. Tribe does it...

Bringing your visitors, viewers, subscribers under one roof is tough and cumbersome. Tribe does it with minimum effort. It helps to gather your loyal followers to one place, and helps you to grow your community even bigger.

Pros

Easy set up with zero knowledge about the cloud infrastructure, coding, integrations with third-party apps, and excellent support makes Tribe unique.

Cons

On the downside, Tribe's third-party integrations comes with a price for a commonly used apps like Slack or web hooks etc.

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

F Minus on the most important feature - posting and commenting

Reviewed on 2020/11/21

Since photos and videos are a huge part of our world...I WOULD NEVER RECOMMEND THIS PRODUCT UNTIL...

Since photos and videos are a huge part of our world...I WOULD NEVER RECOMMEND THIS PRODUCT UNTIL THEY FIX THAT UNACCEPTABLE ISSUE.

Pros

It looks good. It's easy to get up and running. And other than the unacceptable flaw mentioned in the "Cons" section, it's a good program.

Cons

Incredibly, for 3 of the 4 posting options with Tribe (Questions, Posts, Discussions, & Blogs), IT IS NOT POSSIBLE FOR THE USER TO UPLOAD PHOTO when replying to a person's initial post.

So, if a user posts a question in the forum, such as "Does anyone recommend a great beach to go to around here", it is not possible to respond with text and then upload a photo of the beach you recommend.

Facebook, for nearly two decades, has conditioned users to expect to be able to upload a photo when making a reply.

Only after installing the software and building out the community and getting 40 user accounts signed up in the first week, did I realize this insane limitation.

Since the whole point of a message board / online community is to allow people to connect and communicate in an ideal way, this massive short coming in and of itself should be reason enough for no one to ever consider using this software.

So...to make a persons decision more easily on whether to use this or not...it's a question about photos.

Do you want members to be able to post photos or not?

If photos don't matter....then consider Tribe.

If photos do matter....NEVER CONSIDER TRIBE AS AN OPTION.

Response from Tribe

Dear Anonymous Client,

We appreciate that you took the time to post this review and found Tribe easy-to-use.

However, the information regarding the ability to add images in replies in this review is not correct. Members can add pictures to replies and answers in all of the four content types.

Please reach out to our success team and we'd be happy to help you. Please be assured that Tribe allows members to add pictures to "Answer", "Reply", "Questions", "Articles", "Discussion", and "Post".

Best,
Team Tribe

David M.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

This is a "no-brainer."

Reviewed on 2021/02/04

Tribe has been great to work with. I use their chatbot often and get responses quickly. I test...

Tribe has been great to work with. I use their chatbot often and get responses quickly. I test and buy many software platforms and this is one that has been an awesome addition to my agency.

Pros

I have been looking to build my own social media site for a long time. As CEO of a marketing agency, we routinely get blocked from some social media companies for posting too frequently when we manage many pages. The lost revenues in 2020 from big tech was huge. We have looked to develop our own social media when we discovered Tribe. Everything that we wanted is on this platform. It's easy to use, set up and manage. I am amazed at the price. You can't get software with this great quality anywhere else at this price. If you aren't making the switch now and building your own site, you are going to be late to the game soon.

Cons

Building your social media site requires you to remind your followers, friends and family to join. It may take two or three times to remind them to move. They will.

Nadine R.
Overall rating
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Loving Tribe!

Reviewed on 2020/09/14

Pros

Tribe is an amazing platform, and I'm so glad that I discovered it. I've
been able to create a beautiful portal for the members of The Queen
Klass and so far everyone is loving the experience! I'm excited to see
what new and interesting features become available! Great work and many thanks to the Tribe team!

Cons

Some of the features that I would like needs me to upgrade to a higher tier, which I'm not ready to do as yet. And there isn't an ability to go live on the platform. Or have a plugin to facilitate this.

Response from Tribe

Hi Nadine,

Thanks for your kind words.

Love that you were able to launch a modern community to connect your audiences.

Livestreaming is a popular request. Currently, our customers are using the live streaming functionality of Zoom, Facebook, and YouTube and embedding the same in the community.

That said, we'd have a much better solution for this in 2021 (Q2).

Best,
Team Tribe

Showing 5 reviews of 70 Read all reviews

Tribe FAQs

Below are some frequently asked questions for Tribe.

Tribe offers the following pricing plans:

  • Starting from: US$85,00/month
  • Pricing model: Free, Subscription
  • Free Trial: Available

Plus: $85/month Premium: $249/month Enterprise: Contact Tribe for pricing.

We do not have any information about Tribe features

Tribe has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Tribe supports the following languages:

Arabic, Chinese, Czech, Danish, Dutch, English, French, German, Hebrew, Hungarian, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Traditional Chinese, Turkish, Ukrainian

Tribe supports the following devices:

Tribe integrates with the following applications:

Amplitude, Facebook, Google Analytics, Google Calendar, Google Cloud Platform, HubSpot Sales Hub, Intercom, Mixpanel, Salesforce Sales Cloud, SendGrid, Slack, Stripe, Telegram, Zapier

Tribe offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Tribe.