CarmaLink

CarmaLink

Fleet management solution for business with 10-150 vehicles

4.9/5 (10 reviews)

CarmaLink Overview

CarmaLink is a provider of connected fleet solutions for small businesses operating between 10 and 150 vehicles. Available across Basic, Plus and Pro annual pricing plans with scaled feature access, CarmaLink encompasses field service management supported by GPS tracking. Hardware units or “Transponders” send live location data to dispatchers, plotting vehicle proximity, trip routings and stop addresses on real time maps. Driver ETA’s can then be shared with customers, trips recorded for productivity review and enhanced fleet information visualized. Driver safety is promoted here with on-board sensor capture and transmission of driver behavioral information such as erratic or harsh driving habits, speeding, accidents and seatbelt usage etc. This is augmented by the addition of a wireless reversing camera when used with compatible Garmin Fleet 790 devices. A built-in dashcam then captures video of driving incidents and commits the footage to secure cloud storage for future review.

Similarly, the system captures and relays vehicle diagnostic codes for issue such as engine faults for promoting preventative maintenance procedure. Vehicle odometer data plus low tire pressures and battery voltages are additional examples of essential maintenance and safety problems highlighted by CarmaLink. Much of the key data gathered, particularly in terms of fleet productivity, is then collated into daily reports detailing driver / worker activities. Emailed direct to inbox, these fleet reports are ready for CSV export and describe site arrival times, stay durations, distances travelled and address locations. Enhanced IFTA reports then go further to deliver IFTA fuel tax mileage and NYS highway use tax (HUT) breakdowns. Lastly, CarmaLink is also ELD compliant with electronic logbook support with roadside wireless eRODS transfer and online RODs backup etc.

Pricing

Starting from
US$22,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

CarmaLink Reviews

Overall rating
4.9/5
100% positive reviews
9
Excellent
1
Very good
0
Average
0
Poor
0
Terrible

Carmalink: My right hand man

Used Daily for 2+ years
Reviewed on 2019/03/22
Review Source: Capterra

it works. its great to know where my vehicles are. not just for logistics but for simple peace of mind. its rather simple to use, location is fairly accurate as well. there is nothing to complain about and i haven't had an issue with the service yet. i haven't tried any other

there are not really any negatives towards this Program/Software/Product. it works as advertised. the only issue i suppose would be the "Ping" for the vehicles location. i believe at this moment it is 2 minutes in between pings. but im sure that will get better with time.

Pros

there's nothing that really stands out honestly the program works and its that simple. what more can i ask for
P.S. "the world"

Cons

N/A there isnt a single thing wrong with the product; could it be better of course, everything can. but no gripes from me

Rating breakdown

Ease of Use

Likelihood to recommend

10.0/10
Stephen G.

Carma Link Value

Used Daily for 2+ years
Reviewed on 2019/03/15
Review Source: Capterra

We have been with CarmaLink for years and have been satisified with them. They set our expectations in advance and have met them. Their response time to inquiries and assistance with the inquiries has been spot on.

Pros

The ability to track vehicles in real time. The new updated time stamp feature is especially helpful.

Cons

I wish there would be more of an instant notification when a transponder is not working.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Jeff M.

Great Product

Used Daily for 2+ years
Reviewed on 2019/03/15
Review Source: Capterra

It’s a great product to keep on eye on your fleet. I’m able to log in and track where, when and how fast a particular vehicle has gone in real time or past trips.

Pros

Geo fencing, real time location and Data logging

Cons

Sometimes GPS isn’t as accurate as we’d like.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Bill O.

Operational Value

Used Daily for 2+ years
Reviewed on 2019/03/15
Review Source: Capterra

Pros

It allows me to communicate traffic and weather concerns to fleet easily.

Cons

Sometimes it takes a bit long to refresh vehicle/vessel locations.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Review

Used Other for 2+ years
Reviewed on 2019/03/15
Review Source: Capterra

Pros

I get to check in on sales staff that do not have to report to our office.

Cons

Nothing at all product works just fine.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

CarmaLink Pricing

Starting from
US$22,00/month
Pricing options
Free Trial
Subscription
Value for money

Packages paid annually, includes all wireless data fees and limited lifetime warranty:

Basic = $22 per month
Plus = $32 per month
Pro = $42 per month

One-time fees:
On-boarding = $1,500
Basic = $150 per vehicle
Plus = $799 per vehicle
Pro = $799 per vehicle

CarmaLink Features

  • Monitoring
  • Reporting & Statistics

  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Compliance Management
  • Custom Fields
  • Customizable Reporting
  • Data Import/Export
  • Document Storage
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Real Time Data
  • Third Party Integration
  • Workflow Management

Additional information for CarmaLink

Key features of CarmaLink

  • Dispatch Management
  • Employee Management
  • GPS Integration
  • Inspection Management
  • Routing
  • Safety Management
  • Status Tracking

Benefits

• CarmaLink is a fleet management solution designed to meet the needs of businesses with 10-150 vehicles and available across Basic, Plus and Pro annual pricing plans.

• Fleet and workforce Management features utilize vehicle GPS tracker "Transponders" that relay back driver location in real time, providing visibility onto field staff without the need to call for progress updates.

• Garmin Fleet 790 tablet compatibility provides connected "smart" dash camera support for capturing driving incidents with automatic cloud-based footage storage for review purposes.

• Automatic reporting features include a daily productivity email report in CSV format detailing team member activities such as site arrival and detention time, trip time, distance travelled, plus street address according to geocode lookup.

• Preventative vehicle maintenance is supported by connected gathering of engine fault codes, odometer data, plus low tire pressure and battery voltage levels.

• Electronic logbook (ELD) compliance includes wireless roadside eRODS transfer with RODS backup, along with alerting on driver reported issues.

CarmaLink FAQs

Below are some frequently asked questions for CarmaLink.

Q. What type of pricing plans does CarmaLink offer?

CarmaLink offers the following pricing plans:

Starting from: US$22,00/month

Pricing model: Subscription

Free Trial: Available

Packages paid annually, includes all wireless data fees and limited lifetime warranty:

Basic = $22 per month
Plus = $32 per month
Pro = $42 per month

One-time fees:
On-boarding = $1,500
Basic = $150 per vehicle
Plus = $799 per vehicle
Pro = $799 per vehicle

Q. What are the main features of CarmaLink?

CarmaLink offers the following features:

  • Dispatch Management
  • Employee Management
  • GPS Integration
  • Inspection Management
  • Routing
  • Safety Management
  • Status Tracking

Q. Who are the typical users of CarmaLink?

CarmaLink has the following typical customers:

Mid Size Business, Small Business

Q. What languages does CarmaLink support?

CarmaLink supports the following languages:

English

Q. What type of pricing plans does CarmaLink offer?

CarmaLink has the following pricing plans:

Subscription

Q. Does CarmaLink support mobile devices?

We do not have any information about what devices CarmaLink supports

Q. What other apps does CarmaLink integrate with?

We do not have any information about what integrations CarmaLink has

Q. What level of support does CarmaLink offer?

CarmaLink offers the following support options:

Online Support, Phone Support