About LimeTray
LimeTray is an online food ordering system that provides restaurants with their own custom online ordering portal, allowing customers to place orders directly from the restaurant’s website. The platform offers a discount engine, customer loyalty system, flexible payment processing options, and more.
LimeTray allows users to configure their restaurant menu with food images and dish customizations, such as side orders and add-ons. Customers can add dishes to their cart, and either pay online through the multiple payment options including mobile wallets, or pay on delivery. Real-time order status updates and automated notifications keep customers informed of when their order has been accepted, dispatched, and delivered. Customers can also pre-order food and schedule delivery for a later time.
LimeTray automatically alerts users as soon as an order is placed, through the dashboard, text message, or integrated point of sale (POS). Order analytics provide users with insight into popular products, average basket sizes, return rates, and revenue generated. LimeTray’s built-in loyalty system automatically rewards customers with points for each order placed, and the discount engine can be used to customize special offers for both both new and returning customers. LimeTray also offers a feedback system integration, enabling the capture and analysis of customer feedback.
Pricing starting from:
US$35,00/month
- Free Trial
- Subscription
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Key benefits of LimeTray
• The built-in loyalty system automatically rewards customers for each order they place, and the discount engine enables the customization of dynamic offers for both new and returning customers.
• Users can control minimum order values dynamically for different delivery locations, and enable advanced orders from customers with delivery scheduling.
• Customers can pay for their orders online through multiple payment options including mobile wallets, or be allowed to pay on delivery.
• Customers can track their order statuses online in real time, and notifications are sent when their order has been accepted, dispatched, and delivered.
• Order analytics provide users with insight into customer repeat rates, average basket sizes, top products, and revenue generated, allowing users to make informed decisions.
Devices
Business size
Markets
Supported Languages
Pricing starting from:
US$35,00/month
- Free Trial
- Subscription
Compare with Popular Alternatives
Images
Features
Total features of LimeTray: 25
- Activity Dashboard
- Automatic Notifications
- Client Portal
- Credit Card Processing
- Custom Forms
- Customer Profiling
- Customizable Branding
- Delivery Tracking
- Discount Management
- Dispatch Management
- Feedback Collection
- Forms Management
- Loyalty Program
- Order Entry
- Order Management
- Order Processing
- Order Tracking
- POS Integration
- Real Time Notifications
- Real Time Updates
- Returns Management
- SMS Integration
- Self Service Portal
- Shopping Cart
- Status Tracking
Alternatives
Ontabee
Linga POS
HungerRush
BentoBox
Reviews
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Write a Review!- Industry: Hospitality
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The Bombaykery
Reviewed on 2018/11/20
Pros
The simplicity of Deisgn and ease of using the site
Cons
The lag sometimes from the servers end - which can be quite irritating
Response from LimeTray
Thank you for your feedback!
- Industry: Food & Beverages
- Company size: 201-500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good to go with Limetray
Reviewed on 2018/11/16
Pros
This Software has helped with our modifications. It's easy to learn for Staff and Back end team. Quick service/response on issues at stores. The Modified Features makes it easier for our use, Calculations and Understand the business generated.
Cons
None of the software's are perfect. Drawbacks and issues will always be there. The Customer Support sometimes takes quite a long to solve a ticket issued, a bit slow back end. Some errors come up but they are solved timely.
Response from LimeTray
Thank you for your feedback!
- Industry: Restaurants
- Company size: 201-500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Limited capabilities, good for single unit / small chains - challenging for multi unit chains
Reviewed on 2020/02/28
1 - Quick go - live
2 - Okay support mechanism and account handling
1 - Quick go - live
2 - Okay support mechanism and account handling
Pros
The initial support and account management, the contract signing to go-live process was smooth and fast.
Cons
Support and customization - lack of business understanding. Trial and error pedagogy - which may lead to challenges in operational hours.
- Industry: Food & Beverages
- Company size: 11-50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Online Ordering Solution to create your own identity online
Reviewed on 2018/12/12
I am able to provide a channel to my customers where I have complete control with regards to...
I am able to provide a channel to my customers where I have complete control with regards to changing menu, running offers, changing the look n feel. Best part is that I am not bound to pay any commissions on any order that I get from my website.
Pros
The overall experience of the customer is seamless. We have never got an escalation from any customer regarding the usability of the ordering site.
Cons
There is nothing that I not like. It covers almost all features and the version keeps getting updated.
Response from LimeTray
Thank you for your feedback!
- Industry: Food & Beverages
- Company size: 51-200 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Doner Deli
Reviewed on 2018/10/25
Pros
It's very easy to use and simple. The integration and automation of SMS, online ordering and feedback helps speed daily tasks
Cons
that it couldn't be customized because its a template
Response from LimeTray
Thanks for your feedback!
LimeTray FAQs
Below are some frequently asked questions for LimeTray.Q. What type of pricing plans does LimeTray offer?
LimeTray offers the following pricing plans:
- Starting from: US$35,00/month
- Pricing model: Subscription
- Free Trial: Not Available
Contact LimeTray for pricing information.
Q. What are the main features of LimeTray?
LimeTray offers the following features:
- Delivery Tracking
- Dispatch Management
- Order Entry
- Order Management
- Order Tracking
- Returns Management
- Sales Trend Analysis
Q. Who are the typical users of LimeTray?
LimeTray has the following typical customers:
Small Business, Large Enterprises, Mid Size Business
Q. What languages does LimeTray support?
LimeTray supports the following languages:
English
Q. Does LimeTray support mobile devices?
We do not have any information about what devices LimeTray supports
Q. What other apps does LimeTray integrate with?
We do not have any information about what integrations LimeTray has
Q. What level of support does LimeTray offer?
LimeTray offers the following support options:
Phone Support, Online Support
Related categories
See all software categories found for LimeTray.
