About LimeTray

LimeTray is an online food ordering system that provides restaurants with their own custom online ordering portal, allowing customers to place orders directly from the restaurant’s website. The platform offers a discount engine, customer loyalty system, flexible payment processing options, and more.

LimeTray allows users to configure their restaurant menu with food images and dish customizations, such as side orders and add-ons. Customers can add dishes to their cart, and either pay online through the multiple payment options including mobile wallets, or pay on delivery. Real-time order status updates and automated notifications keep customers informed of when their order has been accepted, dispatched, and delivered. Customers can also pre-order food and schedule delivery for a later time.

LimeTray automatically alerts users as soon as an order is placed, through the dashboard, text message, or integrated point of sale (POS). Order analytics provide users with insight into popular products, average basket sizes, return rates, and revenue generated. LimeTray’s built-in loyalty system automatically rewards customers with points for each order placed, and the discount engine can be used to customize special offers for both both new and returning customers. LimeTray also offers a feedback system integration, enabling the capture and analysis of customer feedback.

Pricing starting from:

US$35,00/month

  • Free Trial
  • Subscription

Key benefits of LimeTray

• The built-in loyalty system automatically rewards customers for each order they place, and the discount engine enables the customization of dynamic offers for both new and returning customers.

• Users can control minimum order values dynamically for different delivery locations, and enable advanced orders from customers with delivery scheduling.

• Customers can pay for their orders online through multiple payment options including mobile wallets, or be allowed to pay on delivery.

• Customers can track their order statuses online in real time, and notifications are sent when their order has been accepted, dispatched, and delivered.

• Order analytics provide users with insight into customer repeat rates, average basket sizes, top products, and revenue generated, allowing users to make informed decisions.

Devices

Business size

S M L

Markets

United States, Canada, Australia, India, Germany, Brazil, Mexico

Supported Languages

English

Pricing starting from:

US$35,00/month

  • Free Trial
  • Subscription

Images

With LimeTray, users can add images to their menus
Customers can order online through LimeTray's food ordering portal
Order statuses are updated in real time and customers automatically notified
View 4 more
LimeTray video
LimeTray screenshot: With LimeTray, users can add images to their menus LimeTray screenshot: Customers can order online through LimeTray's food ordering portal LimeTray screenshot: Order statuses are updated in real time and customers automatically notified

Features

Total features of LimeTray: 25

  • Activity Dashboard
  • Automatic Notifications
  • Client Portal
  • Credit Card Processing
  • Custom Forms
  • Customer Profiling
  • Customizable Branding
  • Delivery Tracking
  • Discount Management
  • Dispatch Management
  • Feedback Collection
  • Forms Management
  • Loyalty Program
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • POS Integration
  • Real Time Notifications
  • Real Time Updates
  • Returns Management
  • SMS Integration
  • Self Service Portal
  • Shopping Cart
  • Status Tracking

Alternatives

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HungerRush

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Reviews

Overall rating

4,1 /5
(9)
Value for Money
4/5
Features
4/5
Ease of Use
4,4/5
Customer Support
4,1/5

Already have LimeTray?

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Showing 5 reviews of 9
Verified Reviewer
Overall rating
  • Industry: Hospitality
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The Bombaykery

Reviewed on 2018/11/20

Pros

The simplicity of Deisgn and ease of using the site

Cons

The lag sometimes from the servers end - which can be quite irritating

Response from LimeTray

Thank you for your feedback!

Divya A.
Overall rating
  • Industry: Food & Beverages
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good to go with Limetray

Reviewed on 2018/11/16

Pros

This Software has helped with our modifications. It's easy to learn for Staff and Back end team. Quick service/response on issues at stores. The Modified Features makes it easier for our use, Calculations and Understand the business generated.

Cons

None of the software's are perfect. Drawbacks and issues will always be there. The Customer Support sometimes takes quite a long to solve a ticket issued, a bit slow back end. Some errors come up but they are solved timely.

Response from LimeTray

Thank you for your feedback!

Verified Reviewer
Overall rating
  • Industry: Restaurants
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Limited capabilities, good for single unit / small chains - challenging for multi unit chains

Reviewed on 2020/02/28

1 - Quick go - live
2 - Okay support mechanism and account handling

1 - Quick go - live
2 - Okay support mechanism and account handling

Pros

The initial support and account management, the contract signing to go-live process was smooth and fast.

Cons

Support and customization - lack of business understanding. Trial and error pedagogy - which may lead to challenges in operational hours.

Eshan K.
Overall rating
  • Industry: Food & Beverages
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Online Ordering Solution to create your own identity online

Reviewed on 2018/12/12

I am able to provide a channel to my customers where I have complete control with regards to...

I am able to provide a channel to my customers where I have complete control with regards to changing menu, running offers, changing the look n feel. Best part is that I am not bound to pay any commissions on any order that I get from my website.

Pros

The overall experience of the customer is seamless. We have never got an escalation from any customer regarding the usability of the ordering site.

Cons

There is nothing that I not like. It covers almost all features and the version keeps getting updated.

Response from LimeTray

Thank you for your feedback!

Ahmed E.
Overall rating
  • Industry: Food & Beverages
  • Company size: 51-200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Doner Deli

Reviewed on 2018/10/25

Pros

It's very easy to use and simple. The integration and automation of SMS​, online ordering and feedback helps speed daily tasks

Cons

that it couldn't be customized because its a template

Response from LimeTray

Thanks for your feedback!

Showing 5 reviews of 9 Read all reviews

LimeTray FAQs

Below are some frequently asked questions for LimeTray.

LimeTray offers the following pricing plans:

  • Starting from: US$35,00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Contact LimeTray for pricing information.

LimeTray offers the following features:

  • Delivery Tracking
  • Dispatch Management
  • Order Entry
  • Order Management
  • Order Tracking
  • Returns Management
  • Sales Trend Analysis

LimeTray has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

LimeTray supports the following languages:

English

We do not have any information about what devices LimeTray supports

We do not have any information about what integrations LimeTray has

LimeTray offers the following support options:

Phone Support, Online Support

Related categories

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