PatientNow

About PatientNow
PatientNow provides comprehensive EMR, practice management, and before & after photo management software in the elective medical industry. Streamline practice operations, improve efficiency, and drive revenue.
Electronic Charting
RxPhoto (Before & After Photo Management App)
Patient Portal
Scheduling & Online Booking
Inventory Management
Memberships & Loyalty Rewards
Weight Loss Tracking
Reputation Management
Lab Interface
Appointment Reminders
Automated Email & Text Marketing
Integrated Payment Processing
Patient Financing Integrations
Robust KPI Reporting
Key benefits of PatientNow
• The automated follow-up system aims to reduce lost leads and increase conversion by reaching out to prospects.
• Branded, targeted messages can be generated automatically to maximize patient retention.
• A patient portal provides patients with access to their prescriptions and medical history from anywhere, and enables the signing of consent forms without patients needing to visit the office.
• With e-Prescribing, physicians can create electronic prescriptions for controlled substances, with drug allergy warnings to prevent allergy incidents.
• patientNOW’s point of sale (POS) system allows users to enter invoices, sell gift cards, scan products, create sales packages, track commissions, and more.
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Reviews
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- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
PatientNow, the ideal aesthetic suite
Reviewed on 2024/03/25
Pros
Seamless medical practice management with excellent electronic record keeping.
Cons
Not user friendly and issues with syncing with apple IOS.
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Honest Feedback
Reviewed on 2024/08/27
I love our main contact person! Kirsten Kell is amazing and tries to help us in everyway.
I love our main contact person! Kirsten Kell is amazing and tries to help us in everyway.
Pros
We like that it's an EMR and back office/invoicing system.
Cons
It's complicated to learn and not as intuitive as other EMRs that I have worked with.
The marketing side called Rx Marketing got switched to Incredible Marketing. Not sure why.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Overpriced photo management software
Reviewed on 2024/05/20
Pros
Multiple filters and tags definitely help you to organize and search
Cons
VERY SLOW , if the client has 100 or more photos you will be waiting 30 sec or more to load. Cropping function is really poorly thought out. After cropping, and confirm and save (15secs or so) it returns to full client record, which if large may take another 30 secs to load. After going through this for 10 photos it is exhausting. There is no option to go straight to the next photo without returning to the full record
VERY EXPENSIVE. Full of forms, templates, education, which can be useful but are widely available for free and not with the huge price tag. You can get full featured PhotoDoc for less than quarter of the cost
App is only for the Iphone. The other half of the world is out of luck I guess and needs to have a spare Iphone or Ipad. PhotoDoc is available for both
CUSTOMER SERVICE is great as long as you don't need anything from them. Even though when I signed up the condition of subscription was Cancel anytime and download your images, upon request to cancel, after they increased the price of subscription without notice, I had to go through a ridiculous process to try to extract a refund from them.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
The best fit for us right now
Reviewed on 2024/09/03
Fine for the most part! No system is perfect and this one checks more boxes than others.
Fine for the most part! No system is perfect and this one checks more boxes than others.
Pros
Compared to other systems, this seems to have the most features that we need.
Cons
Getting help with customer service is difficult and lengthy at times
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Positive Experience with Patient Now
Reviewed on 2023/12/06
The support team is excellent and knowledgeable.
The support team is excellent and knowledgeable.
Pros
Easy to navigate and the multiple patient functions.
Cons
I do not have any cons to report at this time
PatientNow FAQs
Below are some frequently asked questions for PatientNow.Q. What type of pricing plans does PatientNow offer?
PatientNow offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Not Available
Contact PatientNow for pricing information.
Q. Who are the typical users of PatientNow?
PatientNow has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does PatientNow support?
PatientNow supports the following languages:
English
Q. Does PatientNow support mobile devices?
PatientNow supports the following devices:
iPhone (Mobile), iPad (Mobile)
Q. What other apps does PatientNow integrate with?
PatientNow integrates with the following applications:
Aspire, Canva, Cherry, Clover, DoseSpot, Doxy.me, Fullscript, GoTo Meeting, Grade.us, Lab Management System, QuickBooks Online, RxPhoto, Swell, Swell, TouchMD, Vish, WooCommerce
Q. What level of support does PatientNow offer?
PatientNow offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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