PatientNow

3.9 (276)
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Patient engagement & electronic medical record (EMR) system

About PatientNow

PatientNow provides comprehensive EMR, practice management, and before & after photo management software in the elective medical industry. Streamline practice operations, improve efficiency, and drive revenue.

Electronic Charting
RxPhoto (Before & After Photo Management App)
Patient Portal
Scheduling & Online Booking
Inventory Management
Memberships & Loyalty Rewards
Weight Loss Tracking
Reputation Management
Lab Interface
Appointment Reminders
Automated Email & Text Marketing
Integrated Payment Processing
Patient Financing Integrations
Robust KPI Reporting


Key benefits of PatientNow

• The automated follow-up system aims to reduce lost leads and increase conversion by reaching out to prospects.

• Branded, targeted messages can be generated automatically to maximize patient retention.

• A patient portal provides patients with access to their prescriptions and medical history from anywhere, and enables the signing of consent forms without patients needing to visit the office.

• With e-Prescribing, physicians can create electronic prescriptions for controlled substances, with drug allergy warnings to prevent allergy incidents.

• patientNOW’s point of sale (POS) system allows users to enter invoices, sell gift cards, scan products, create sales packages, track commissions, and more.


Images

PatientNow Software - Industry-leading, fully-integrated EMR, practice management, photo mamangement & patient retention platform.
PatientNow Software - Powerful built-in before & after photo management tool, digital consent forms, and consultation center.
PatientNow Software - Online booking, deposits, scheduling, automated appointment reminders & more.
PatientNow Software - Integrated weight loss tracking, membership programs, loyalty rewards, wellness/nutrition program management, and more.
PatientNow Software - Robust EMR & charting functionality for plastic surgey & cosmetic dermatology practices.
PatientNow Software - AI-powered marketing capabilities through email drip campaigns, personalized patient pathways, and HIPAA compliant two-way texting.
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PatientNow video
PatientNow Software - Industry-leading, fully-integrated EMR, practice management, photo mamangement & patient retention platform.
PatientNow Software - Powerful built-in before & after photo management tool, digital consent forms, and consultation center.
PatientNow Software - Online booking, deposits, scheduling, automated appointment reminders & more.
PatientNow Software - Integrated weight loss tracking, membership programs, loyalty rewards, wellness/nutrition program management, and more.
PatientNow Software - Robust EMR & charting functionality for plastic surgey & cosmetic dermatology practices.
PatientNow Software - AI-powered marketing capabilities through email drip campaigns, personalized patient pathways, and HIPAA compliant two-way texting.

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3.9 (276)
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Pricing Options

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Features

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Integrations

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Ease of Use

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Value for Money

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Customer Service

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Reviews

Overall rating

3.9 /5
(276)
Value for Money
3.7/5
Features
3.8/5
Ease of Use
3.8/5
Customer Support
4.0/5

Already have PatientNow?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 276
Muhammad
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

PatientNow, the ideal aesthetic suite

Reviewed on 2024/03/25

Pros

Seamless medical practice management with excellent electronic record keeping.

Cons

Not user friendly and issues with syncing with apple IOS.

Suzanne
Overall rating
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Honest Feedback

Reviewed on 2024/08/27

I love our main contact person! Kirsten Kell is amazing and tries to help us in everyway.

I love our main contact person! Kirsten Kell is amazing and tries to help us in everyway.

Pros

We like that it's an EMR and back office/invoicing system.

Cons

It's complicated to learn and not as intuitive as other EMRs that I have worked with.

The marketing side called Rx Marketing got switched to Incredible Marketing. Not sure why.

Leonid
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Overpriced photo management software

Reviewed on 2024/05/20

Pros

Multiple filters and tags definitely help you to organize and search

Cons

VERY SLOW , if the client has 100 or more photos you will be waiting 30 sec or more to load. Cropping function is really poorly thought out. After cropping, and confirm and save (15secs or so) it returns to full client record, which if large may take another 30 secs to load. After going through this for 10 photos it is exhausting. There is no option to go straight to the next photo without returning to the full record
VERY EXPENSIVE. Full of forms, templates, education, which can be useful but are widely available for free and not with the huge price tag. You can get full featured PhotoDoc for less than quarter of the cost
App is only for the Iphone. The other half of the world is out of luck I guess and needs to have a spare Iphone or Ipad. PhotoDoc is available for both
CUSTOMER SERVICE is great as long as you don't need anything from them. Even though when I signed up the condition of subscription was Cancel anytime and download your images, upon request to cancel, after they increased the price of subscription without notice, I had to go through a ridiculous process to try to extract a refund from them.

Kelley
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

The best fit for us right now

Reviewed on 2024/09/03

Fine for the most part! No system is perfect and this one checks more boxes than others.

Fine for the most part! No system is perfect and this one checks more boxes than others.

Pros

Compared to other systems, this seems to have the most features that we need.

Cons

Getting help with customer service is difficult and lengthy at times

jan
Overall rating
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Positive Experience with Patient Now

Reviewed on 2023/12/06

The support team is excellent and knowledgeable.

The support team is excellent and knowledgeable.

Pros

Easy to navigate and the multiple patient functions.

Cons

I do not have any cons to report at this time

Showing 5 reviews of 276 Read all reviews

PatientNow FAQs

Below are some frequently asked questions for PatientNow.

PatientNow offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Not Available

Contact PatientNow for pricing information.

PatientNow has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500

PatientNow supports the following languages:

English

PatientNow supports the following devices:

iPhone (Mobile), iPad (Mobile)

PatientNow integrates with the following applications:

Aspire, Canva, Cherry, Clover, DoseSpot, Doxy.me, Fullscript, GoTo Meeting, Grade.us, Lab Management System, QuickBooks Online, RxPhoto, Swell, Swell, TouchMD, Vish, WooCommerce

PatientNow offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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