PatientNow

Patient engagement & electronic medical record (EMR) system

About PatientNow

PatientNow provides comprehensive EMR, practice management, and before & after photo management software in the elective medical industry. Streamline practice operations, improve efficiency, and drive revenue.

Electronic Charting
RxPhoto (Before & After Photo Management App)
Patient Portal
Scheduling & Online Booking
Inventory Management
Memberships & Loyalty Rewards
Weight Loss Tracking
Reputation Management
Lab Interface
Appointment Reminders
Automated Email & Text Marketing
Integrated Payment Processing
Patient Financing Integrations
Robust KPI Reporting


Key benefits of PatientNow

• The automated follow-up system aims to reduce lost leads and increase conversion by reaching out to prospects.

• Branded, targeted messages can be generated automatically to maximize patient retention.

• A patient portal provides patients with access to their prescriptions and medical history from anywhere, and enables the signing of consent forms without patients needing to visit the office.

• With e-Prescribing, physicians can create electronic prescriptions for controlled substances, with drug allergy warnings to prevent allergy incidents.

• patientNOW’s point of sale (POS) system allows users to enter invoices, sell gift cards, scan products, create sales packages, track commissions, and more.


Images

PatientNow Software - Integrate with RxPhoto for Consistent Before-and-After Photos Alongside your Practice Management Software
PatientNow Software - Digital Treatment Records with Patient Medical History and Weight Loss Tracking
PatientNow Software - Comprehensive Calendar with Resource Tracking and Operations Management
PatientNow Software - Mobile Applications to Provide Convenience for Both Your Staff and Clients
PatientNow Software - Dashboard to Manage Your Aesthetics Practice on the Go
PatientNow Software - Offer Convenient Online Booking for Clients to Easily Access your Practice
View 7 more
PatientNow video
PatientNow Software - Integrate with RxPhoto for Consistent Before-and-After Photos Alongside your Practice Management Software
PatientNow Software - Digital Treatment Records with Patient Medical History and Weight Loss Tracking
PatientNow Software - Comprehensive Calendar with Resource Tracking and Operations Management
PatientNow Software - Mobile Applications to Provide Convenience for Both Your Staff and Clients
PatientNow Software - Dashboard to Manage Your Aesthetics Practice on the Go
PatientNow Software - Offer Convenient Online Booking for Clients to Easily Access your Practice

Not sure about PatientNow? Compare with a popular alternative

PatientNow

4,1 (218)
VS.
Highly reviewed

Starting Price

No pricing found
No pricing found

Pricing Options

Free version
Free trial
Free version
Free trial

Features

54
34

Integrations

1
25

Ease of Use

3,9 (218)
4,7 (2 300)

Value for Money

3,8 (218)
4,5 (2 300)

Customer Service

4,1 (218)
4,4 (2 300)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4,1 /5
(218)
Value for Money
3,8/5
Features
3,8/5
Ease of Use
3,9/5
Customer Support
4,1/5

Already have PatientNow?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 218
Shauna
Overall rating
  • Industry: Cosmetics
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Patient Now Review

Reviewed on 2020/12/14

In all its is very good deal for what you get. The customer service and tech support is a main...

In all its is very good deal for what you get. The customer service and tech support is a main reason we decided to go with it.

Pros

This program has the capability to do so much and has increased our revenue by 15% in just the short time we have been using it. The ability to send mass text and communicate via text allows us to send promotions we normally were limited in an eblast. Patient Now is also very efficient in transitioning from paper to fully electronic paperwork. The pre loaded templates make for a easy transition. We also utilize the treatment pathways that really make our office seamless and professional. Patient Now has buildable reports that make allocating our marketing dollars more efficient. Overall it is a very eloquent program.

Cons

The learning curve but worth it. It would be nice to know that it usually takes 6 months to 12 months.

Alternatives Considered

DaySmart Spa and Mindbody

Reasons for Choosing PatientNow

Practice Fushion had horrible customer service. you couldn't call and speak to anyone. The reports were very limited and they didn't have mass text blasts.

Reasons for Switching to PatientNow

The cost vs the features that Patient Now offers.
Ashleigh
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

New user but would still recommend

Reviewed on 2022/07/28

Overall, I’m very happy we made the switch. The benefits outweigh the cons and the addition of...

Overall, I’m very happy we made the switch. The benefits outweigh the cons and the addition of having the marketing emails and texts within the program make it very easy to reach your guests.

Pros

I like the cloud based feature. It makes having multiple locations much easier.

Cons

Employee scheduling is a nightmare. They make it way too difficult. And the sales reports need to be expandable so that you can see how envision came to that total.

Alternatives Considered

Meevo

Reasons for Choosing PatientNow

For the cloud based option

Reasons for Switching to PatientNow

We also follow the Summit Business plan and the reports we need for that are incorporated into envision
Mareena
Mareena
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

WARNING!!!! Patient Now & Aesthetic Now are the same, fraudulent claims & terrible support

Reviewed on 2021/11/01

I would not recommend Patient Now, Aesthetic Now, RxPhoto, Payrix, or Crystalclear Marketing. They...

I would not recommend Patient Now, Aesthetic Now, RxPhoto, Payrix, or Crystalclear Marketing. They are scam artist and have the worst customer service and support staff. I am now switching over to Aesthetic Record, and unfortunately I have to set everything up again. Please reach out if you have any questions or concerns. I would not want anyone else to go through what I went through.

Pros

Would not be able to state a pro since the company falsely advertises the EMR's capabilities and so far it has been nothing but a nightmare working with them.

Cons

Patient Now (PN)is merging with RX Photo and Crystal Clear Marketing to create Aesthetic Now (AN). But when they sold me on AN, they never mentioned that they were merging or that they are in the process of figuring things out. They are still advertising AN and PN as a system that can create packages, manage inventory, collect payment, do marketing, and so much more all for $414.00/month. I have been with them for about 6 months and they are still working on internal errors and software issues. The inventory management does not work and when I submit a ticket it goes to crystal clear marketing, but no one ever follows up with you. Rx photo is a photo software and they do the medical charting, but they are limited on their charting and have useless templets. So, I had to make my own. I also had to make my own consent forms and treatment directions. They use Payrix for processing payments and they are still working on fixing the glitches. I have reached out to Stephen M from Patient Now and CrystalClearMD since he is the one in charge. He and his colleagues are always out of the office or on vacation and I have to email them multiple times for them to get back to me (which is several weeks). Stephan calls and states that he will follow up with me weekly and will refund me 50% of my monthly fees, but they keep charging my account and refuse to pick up the phone, refuse to call me back in a timely manner (weeks), refuse to email back (weeks). I would not recommend these people.

Alternatives Considered

Aesthetic Record

Reasons for Switching to PatientNow

I chose Patient Now/Aesthetic Now because they claimed that they can do inventory tracking, collect payments, etc.
Gabi
Overall rating
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Repta Plastic Surgery Feedback

Reviewed on 2023/10/30

Pros

-Easily customizable
-Treatment Pathways
-Keeps all your tools in one place (billing, marketing, feedback, etc.)

Cons

-Inconsistent customer support
-Would like to see an option for manual writing on an encounter note (like with an apple pen)

Alternatives Considered

Nextech EHR & PM
Peter
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The First 100....

Reviewed on 2020/05/12

The experience is nothing short of a 5 stars because of [SENSITIVE CONTENT HIDDEN]
. He is open,...

The experience is nothing short of a 5 stars because of [SENSITIVE CONTENT HIDDEN]
. He is open, pleasant, and interested in improvement.

Pros

As one of the first 100 uses of this product, what I like the most is their willingness to listen to the users needs, challenges, and questions. How often does [SENSITIVE CONTENT HIDDEN] of the company travel to your office to see it in use?

Cons

Over the years the weaknesses of any program should improve and PatientNOW has done just that. As nothing is perfect, their could be some work with marrying Quickbooks; time clock integration to Quickbooks; prescription platform.

Alternatives Considered

Nextech EHR & PM

Reasons for Choosing PatientNow

Mysis was not a fit for the plastic surgery practice.

Reasons for Switching to PatientNow

Value, [SENSITIVE CONTENT HIDDEN], and support.
Showing 5 reviews of 218 Read all reviews

PatientNow FAQs

Below are some frequently asked questions for PatientNow.

PatientNow offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Not Available

Contact patientNOW for pricing information.

PatientNow has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500

PatientNow supports the following languages:

English

PatientNow supports the following devices:

iPhone (Mobile), iPad (Mobile)

PatientNow integrates with the following applications:

Clover

PatientNow offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support, Chat

Related categories

See all software categories found for PatientNow.