Reputation management software
4.9/5 (16 reviews)Rize Reviews is a reputation management software which enables small businesses and franchises, as well as home services, legal and medical industries, to monitor customer satisfaction, collect feedback and generate online reviews with a range of features including custom brand messaging, website widgets, automated emails, social media sharing, reporting, and more. The platform allows users to solicit feedback and reviews from customers via custom emails, text messages, in-store kiosks or printable ‘review us’ cards. Users simply have to send Rize Reviews their customer list to get started. Rize Reviews integrates with all major review sites to give users quick and central access to all of their reviews. A website widget allows users to display their good reviews to website visitors.
Rize Reviews supports custom design features such as custom messaging and a customizable dashboard, allowing users to send professional emails to match their voice, as well as check their feedback data conveniently from a single location. Automated emails send feedback requests instantly to customers. To ensure minimal annoyance, Rize Reviews stops sending the requests if there is no response after three attempts. Functionality like review site integration, text message feedback requests, CRM and POS system integration, and review kiosks are designed to help users expand their reach with customers. Rize Reviews is SEO-friendly and supports social media sharing, ensuring reviews look good on Google search and can be shared easily on Facebook and Twitter. Review monitoring technology works along with automatic notifications to alert users immediately when a customer leaves feedback or a review anywhere online. Scheduled reporting tools keep users up-to-date on review performance.
Pros
Easy of use & delivering the link to our customers, makes it very easy to get great reviews from our customers.
Cons
There is nothing that we do not like about this software, we recommend it to everyone, you have to have it.
Thanks for your kind review, Shawn! We're so glad to have you as a customer and happy to hear how easy and helpful this review tool has been for you and your business.
We were able to go from under 50 reviews total online to 90 in just a matter of a few months. We have a SEO benefit from using the website widget so people can be aware of our perfect rating on Facebook, Google and other review sites
Pros
I like that this is a done-for-you service with a team behind the product. The tool is easy to use and it allows us to consolidate reviews from around the web and intervene with unhappy clients. Our customer service outcomes and online reputation have improved for the agency in our local region and everywhere.
Cons
I wish that they had the homepage widget available sooner but I'm happy it's live now. They are still updating features and the website design but it appears things are moving in the right direction.
Company provides excellence service, performance and products
Pros
Ease of Use, perfomance of the product and the great customer service
Cons
None everything has performned better that expectations
Thanks Tom, we love working with you and will continue to welcome your feedback.
We have been using the system for a few weeks now and have received many more reviews than we had been previously receiving organically. Most have been 4-5 stars, but we had one poor review that we were able to address directly with the customer to resolve their issue, which we wouldn't have been aware of otherwise. It's a great system.
Pros
The system itself is easy to use, and the training from the staff was clear and helpful.
Cons
Automated system to our email list was easy; having employees remember to ask for reviews from customers takes continued training and reminders.
We appreciate the feedback and have enjoyed our partnership with you. Thank you for taking the time.
They were excellent and responsive to work with. Very patient explaining the process, and the results were awesome.
Pros
Super easy to use, and it does all the work and tracking. Most of us are too busy working hard for our clients to ask for reviews (or so we think), and only the non-clients or upset clients rate us, thus the rating goes down very quickly. I started using this and in less than a month, I went from a 2.5 rating to a 4.3 rating (out of 5 stars). Once loaded my client list (e-mail or phone); they did the rest. I also liked receiving the negative reviews that did come in. I found that most of the negative reviews were not anything I could fix, as they were based on feelings and perceptions. However, I was still able to address them internally with my employees to help the issue to not be repeated.
Cons
I cannot think of any cons at this time.
Contact Rize Reviews for pricing information.
• Review monitoring technology and instant notifications keep users up-to-date by alerting them via email whenever a customer leaves feedback or a review anywhere online.
• Website widgets allow users to display their positive reviews for website visitors to see clearly.
• Access all important customer feedback data quickly and easily from the central, customizable dashboard.
• Rize Reviews integrates with over 100 major review sites to help users enhance or expand their reach for feedback and reviews.
• Scheduled reporting tools allow users to receive reports directly to their inbox, giving users valuable insight into review performance.
Below are some frequently asked questions for Rize Reviews.
Rize Reviews offers the following pricing plans:
Pricing model: Subscription
Free Trial: Available
Contact Rize Reviews for pricing information.
Rize Reviews offers the following features:
Rize Reviews has the following typical customers:
Mid Size Business, Small Business
Rize Reviews supports the following languages:
English
Rize Reviews has the following pricing plans:
Subscription
We do not have any information about what devices Rize Reviews supports
Rize Reviews integrates with the following applications:
Close
Rize Reviews offers the following support options:
Phone Support
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