About Samsara

Samsara is a fleet operations management platform designed to help various industries including transportation, logistics and construction streamline fleet operations with features like GPS fleet tracking, ELD compliance, routing and dispatch, documents, reporting and alerts, and more. Live GPS tracking shows where vehicles are in real time, helping users share accurate ETAs with customers. Reporting tools enable users to plan more efficient routes, while integrated dash cams, driver safety scores, and automatic alerts for speeding, idling, and geofences help users protect their business and assets. Samsara is an FMCSA-approved ELD solution.

Samsara works with all types of vehicles, from cars and buses to trucks and specialized vehicles, allowing a single dashboard to unify the management of these mixed fleets and mobile assets. Distracted driving detection, automatic incident upload and in-cab voice coaching tools serve to enhance fleet safety, while two-way messaging helps users streamline fleet communication. Samsara enables users to capture documents in real time by taking photos of items such as delivery and fuel receipts. Users have quick access to these documents, as well as other notes and relevant fleet data. Samsara supports paperless DVIRs, allowing users to carry out pre- and post- trip vehicle inspections and walkarounds via any mobile device. Other key features include usage-based maintenance, automatic historical logs, trailer tracking, open REST APIs, and more.

Key benefits of Samsara

• Native iOS and Android apps allow users to carry out driver-vehicle reporting (DVIR) on the go via mobile devices.

• Samsara supports usage-based maintenance, allowing users to schedule preventative maintenance based on time, actual mileage, or engine hours extending vehicle and asset lifetimes.

• Automated, customizable alerts notify mechanics immediately when any vehicle faults are detected.

• Gain visibility into fleet and driver performance with Samsara’s reporting tools on fuel efficiency and vehicle health, activity and driver behavior, and more.

• TMS (transportation management system), payroll and GIS (geographic information system) integrations, along with open REST API access, serves to streamline the user’s workflow.

Devices

Business size

S M L

Markets

Canada, Germany, United Kingdom, Mexico, United States

Supported Languages

Dutch, English, French, German, Italian, Spanish

Images

GPS fleet tracking technology allows users to see exactly where their vehicles are on the map
Set up alerts for safety, maintenance, location, and critical conditions
Generate efficiency reports for fuel consumption, utilization, route performance, and driver behavior
Monitor specialized equipment like reefers, snow plows, and streets sweepers
Review collisions, near-misses, and distracted driving events with HD footage
Desktop and Mobile View
Add a Camera
ONeal Clothing Detection 2
LW Overhead
SC21 Bullet Angled
Family Product Shot
View 12 more
Samsara video
Samsara video
Samsara video
Samsara screenshot: GPS fleet tracking technology allows users to see exactly where their vehicles are on the map Samsara screenshot: Set up alerts for safety, maintenance, location, and critical conditions Samsara screenshot: Generate efficiency reports for fuel consumption, utilization, route performance, and driver behavior Samsara screenshot: Monitor specialized equipment like reefers, snow plows, and streets sweepers Samsara screenshot: Review collisions, near-misses, and distracted driving events with HD footage Samsara screenshot: Desktop and Mobile View Samsara screenshot: Add a Camera Samsara screenshot: ONeal Clothing Detection 2 Samsara screenshot: LW Overhead Samsara screenshot: SC21 Bullet Angled Samsara screenshot: Family Product Shot

Features

Total features of Samsara: 67

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Asset Tracking
  • Audit Trail
  • Certification & Licensing
  • Communication Management
  • Compliance Management
  • Customer Database
  • Customer Management
  • Data Visualization
  • Digital Signature
  • Dispatch Management
  • Document Management
  • Drag & Drop
  • Driver Management
  • EDI
  • Emergency Dispatch
  • Employee Management
  • Fleet Management
  • Fuel Cost Management
  • Fuel Management
  • Fuel Tracking
  • GPS
  • Historical Reporting
  • IFTA Reporting
  • Incident Management
  • Incident Reporting
  • Live Driver Tracking
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mileage Tracking
  • Mobile Access
  • Mobile Tracking
  • Monitoring
  • Payroll Management
  • Performance Metrics
  • Progress Tracking
  • Quotes/Estimates
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Updates
  • Records Management
  • Reporting & Statistics
  • Route Management
  • Route Optimization
  • Routing
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Shipment Tracking
  • Tagging
  • Technician Management
  • Third Party Integrations
  • Trend Analysis
  • Trip Logs
  • Truckload Management
  • Two-Way Communication
  • VIN Lookup
  • Vehicle Information
  • Vehicle Management
  • Vehicle Tracking
  • Violation Tracking
  • Work Order Management

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Verizon Connect

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Reviews

Overall rating

4,3 /5
(205)
Value for Money
4,1/5
Features
4,1/5
Ease of Use
4,3/5
Customer Support
4,3/5

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Showing 5 reviews of 205
L. houston S.
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Samsara is an excellent Fleet Management software

Reviewed on 2019/09/10

I am pleased with Samsara overall. It has shown us how to take our business to the next level. As...

I am pleased with Samsara overall. It has shown us how to take our business to the next level. As we've evolved, our requirements of Samsara have as well. Although Samsara could not anticipate this, I am eager to give helpful insight on how to help Samsara go even further!

Pros

I enjoy having the insight that it provides us. Literally, with what I can see on the road, and all of the back-end data it can provide us. Samsara helps us remain compliant in our industry. So its routing functions are a leading example of what vehicle tracking should look like. Lastly, the driver app is what comes in the clutch to wrap it all up. Our staff finds the app very intuitive, simple, and it rarely faults. It is official and its documents function help us log valuable information that we turn into presentable data!

Cons

The system is buggy, and I find myself having to call in every so often to inquire about why I'm not seeing certain stats or images on my vehicles from their dashcams. The Driver app sometimes force quits and will sometimes refuse my drivers to log information.

Nicholas S.
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Samsara Review

Reviewed on 2020/09/22

The total experience has been far superior to any of the other ELD or GPS companies we've worked...

The total experience has been far superior to any of the other ELD or GPS companies we've worked with in the past.

Pros

Customer fueled app and software updates.

Cons

The company is growing so fast that you lose grasp of your initial contact people to newer roles and have to revert back to their support email. Responses are still handled in a more than sufficient time frame though so it hasn't been a real issue.

Michael N.
Overall rating
  • Industry: Food Production
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Many advertised features do not work, Proof of Delivery integration has issues.

Reviewed on 2020/09/29

After spending over $20k in API design to facilitate routing and Proof of Delivery integration we...

After spending over $20k in API design to facilitate routing and Proof of Delivery integration we find that Samsara has sold us a bill of goods that does not work and now I am stuck with it. You get a lot of lip service on how sorry they are for all the problems, but no solutions.
The first level support folks are very nice but have no ability to assist with complex issues, they refer the case to the next level support and that is when it just stops... no follow up and never any real time assistance.

Pros

The cameras and harsh event capture work good...sometimes.

Cons

Proof of Delivery integration in the driver app does not always capture the signed document, this creates huge issues for us and our drivers have to return to the sites and get a paper copy signed. Have had open support case for months and get no follow up. If you open a case in their system it gets ignored.
If they do reply at all, it will be days later and generally it is to ask for more screenshots from the driver app in the phones and dashboard...when you send them in, you get no follow up.
API integration is spotty at best, API support is non-existent.
Routing function is terrible and adjustments made to a route are not updated.
We were told how awesome the distracted driving worked and the website shows a driver looking at his phone and an alert showing up... that feature does not work for us.

Hillary L.
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Complete package for GPS and DOT compliance

Reviewed on 2021/01/05

It's really nice that Samsara GPS pings frequently. This means you can watch vehicles moving in...

It's really nice that Samsara GPS pings frequently. This means you can watch vehicles moving in real time, which is great for updating VIP clients. The DOT compliance portion completes the GPS services.

Pros

It's great having GPS, driver logs and vehicle inspections in one place. Our team uses GPS daily to keep on top of trips in progress for our chauffeur service. We do have vehicles that are under FMCSA jurisdiction, so we need to keep detailed driver logs and vehicle maintenance files, which are all done through Samsara as well, making things easier.

Cons

Unlike our last GPS service, you're not able to drop a pin to get a time when a vehicle was at a certain location. This is a bit of a nuisance and you have to guess.

Tate F.
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

The smart, do everything, connected vehicle solution.

Reviewed on 2019/12/28

Samsara has been a great tool not only in organizing and managing out vehicles and assets, but has...

Samsara has been a great tool not only in organizing and managing out vehicles and assets, but has allowed us to successfully defend against false claims. Samsara is such a value additive software, that it dampens my frustration with the many bugs and problems evident in rushed development and poor testing for certain features. I honestly can not say this for any other software I use.

Pros

Everything you need is included, and in one place. Fleet tracking, cameras, HOS, safety, performance, and dispatch tools all live in one place. Additionally, the team is very responsive in creating one-off or custom integrations should you need them.

Cons

The cameras, the logic by which they record, and the dashboard for viewing them could use some work. You're unable to retrieve segments more than 60 seconds in length at any one period of time. They offer a "hyperlapse" mode, but I find this to be a useless gimmick as the compression effectively omits frames making it difficult to identify incident times.

Showing 5 reviews of 205 Read all reviews

Samsara FAQs

Below are some frequently asked questions for Samsara.

Samsara offers the following pricing plans:

  • Free Trial: Available

Contact Samsara for pricing information.

We do not have any information about Samsara features

Samsara has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Samsara supports the following languages:

Dutch, English, French, German, Italian, Spanish

Samsara supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Samsara has

Samsara offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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