About Samsara

Samsara is a fleet operations management platform designed to help various industries including transportation, logistics and construction streamline fleet operations with features like GPS fleet tracking, ELD compliance, routing and dispatch, documents, reporting and alerts, and more. Live GPS tracking shows where vehicles are in real time, helping users share accurate ETAs with customers. Reporting tools enable users to plan more efficient routes, while integrated dash cams, driver safety scores, and automatic alerts for speeding, idling, and geofences help users protect their business and assets. Samsara is an FMCSA-approved ELD solution.

Samsara works with all types of vehicles, from cars and buses to trucks and specialized vehicles, allowing a single dashboard to unify the management of these mixed fleets and mobile assets. Distracted driving detection, automatic incident upload and in-cab voice coaching tools serve to enhance fleet safety, while two-way messaging helps users streamline fleet communication. Samsara enables users to capture documents in real time by taking photos of items such as delivery and fuel receipts. Users have quick access to these documents, as well as other notes and relevant fleet data. Samsara supports paperless DVIRs, allowing users to carry out pre- and post- trip vehicle inspections and walkarounds via any mobile device. Other key features include usage-based maintenance, automatic historical logs, trailer tracking, open REST APIs, and more.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Samsara

Key benefits of Samsara

• Native iOS and Android apps allow users to carry out driver-vehicle reporting (DVIR) on the go via mobile devices.

• Samsara supports usage-based maintenance, allowing users to schedule preventative maintenance based on time, actual mileage, or engine hours extending vehicle and asset lifetimes.

• Automated, customizable alerts notify mechanics immediately when any vehicle faults are detected.

• Gain visibility into fleet and driver performance with Samsara’s reporting tools on fuel efficiency and vehicle health, activity and driver behavior, and more.

• TMS (transportation management system), payroll and GIS (geographic information system) integrations, along with open REST API access, serves to streamline the user’s workflow.

Devices

Business size

S M L

Markets

Canada, Germany, United Kingdom, Mexico, United States

Supported Languages

Dutch, English, French, German, Italian, Spanish

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Samsara

Images

Samsara Software - GPS fleet tracking technology allows users to see exactly where their vehicles are on the map
Samsara Software - Set up alerts for safety, maintenance, location, and critical conditions
Samsara Software - Generate efficiency reports for fuel consumption, utilization, route performance, and driver behavior
Samsara Software - Monitor specialized equipment like reefers, snow plows, and streets sweepers
Samsara Software - Review collisions, near-misses, and distracted driving events with HD footage
Samsara Software - Desktop and Mobile View
Samsara Software - Add a Camera
Samsara Software - ONeal Clothing Detection 2
Samsara Software - LW Overhead
Samsara Software - SC21 Bullet Angled
Samsara Software - Family Product Shot
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Samsara video
Samsara video
Samsara video
Samsara Software - GPS fleet tracking technology allows users to see exactly where their vehicles are on the map
Samsara Software - Set up alerts for safety, maintenance, location, and critical conditions
Samsara Software - Generate efficiency reports for fuel consumption, utilization, route performance, and driver behavior
Samsara Software - Monitor specialized equipment like reefers, snow plows, and streets sweepers
Samsara Software - Review collisions, near-misses, and distracted driving events with HD footage
Samsara Software - Desktop and Mobile View
Samsara Software - Add a Camera
Samsara Software - ONeal Clothing Detection 2
Samsara Software - LW Overhead
Samsara Software - SC21 Bullet Angled
Samsara Software - Family Product Shot

Features

Total features of Samsara: 65

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Asset Tracking
  • Audit Trail
  • Communication Management
  • Compliance Management
  • Customer Database
  • Customer Management
  • Data Visualization
  • Digital Signature
  • Dispatch Management
  • Document Management
  • Drag & Drop
  • Driver Management
  • EDI
  • Emergency Dispatch
  • Employee Management
  • Fleet Management
  • Fuel Cost Management
  • Fuel Management
  • Fuel Tracking
  • GPS
  • Geographic Maps
  • Geolocation
  • Historical Reporting
  • IFTA Reporting
  • Incident Management
  • Incident Reporting
  • Live Driver Tracking
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mileage Tracking
  • Mobile Access
  • Monitoring
  • Performance Metrics
  • Progress Tracking
  • Quotes/Estimates
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Updates
  • Records Management
  • Reporting & Statistics
  • Route Management
  • Route Optimization
  • Routing
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Shipment Tracking
  • Technician Management
  • Third Party Integrations
  • Trend Analysis
  • Trip Logs
  • Truckload Management
  • Two-Way Communication
  • VIN Lookup
  • Vehicle Information
  • Vehicle Management
  • Vehicle Tracking
  • Violation Tracking
  • Work Order Management

Alternatives

Verizon Connect

3,2
#1 Alternative to Samsara
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Motive

4,5
#2 Alternative to Samsara
The Motive fleet management solution helps fleets of all types track vehicles with real-time GPS, automate operations,...

Geotab

4
#3 Alternative to Samsara
Geotab is an end-to-end fleet management solution that is transforming the transportation and logistics industries. It...

Fleet Mobility

3,9
#4 Alternative to Samsara
Fleet Mobility is a GPS tracking software designed to help businesses with end-to-end vehicle tracking and fleet...

Reviews

Overall rating

4,2 /5
(233)
Value for Money
3,9/5
Features
4/5
Ease of Use
4,2/5
Customer Support
4,0/5

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Showing 5 reviews of 233
L. houston S.
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Samsara is an excellent Fleet Management software

Reviewed on 2019/09/10

I am pleased with Samsara overall. It has shown us how to take our business to the next level. As...

I am pleased with Samsara overall. It has shown us how to take our business to the next level. As we've evolved, our requirements of Samsara have as well. Although Samsara could not anticipate this, I am eager to give helpful insight on how to help Samsara go even further!

Pros

I enjoy having the insight that it provides us. Literally, with what I can see on the road, and all of the back-end data it can provide us. Samsara helps us remain compliant in our industry. So its routing functions are a leading example of what vehicle tracking should look like. Lastly, the driver app is what comes in the clutch to wrap it all up. Our staff finds the app very intuitive, simple, and it rarely faults. It is official and its documents function help us log valuable information that we turn into presentable data!

Cons

The system is buggy, and I find myself having to call in every so often to inquire about why I'm not seeing certain stats or images on my vehicles from their dashcams. The Driver app sometimes force quits and will sometimes refuse my drivers to log information.

Alternatives Considered

Verizon Connect and Fleetio

Reasons for Choosing Samsara

Samsara is robust, very user-friendly, and is scalable.

Reasons for Switching to Samsara

Capterra reviews!
Tate F.
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

The smart, do everything, connected vehicle solution.

Reviewed on 2019/12/28

Samsara has been a great tool not only in organizing and managing out vehicles and assets, but has...

Samsara has been a great tool not only in organizing and managing out vehicles and assets, but has allowed us to successfully defend against false claims. Samsara is such a value additive software, that it dampens my frustration with the many bugs and problems evident in rushed development and poor testing for certain features. I honestly can not say this for any other software I use.

Pros

Everything you need is included, and in one place. Fleet tracking, cameras, HOS, safety, performance, and dispatch tools all live in one place. Additionally, the team is very responsive in creating one-off or custom integrations should you need them.

Cons

The cameras, the logic by which they record, and the dashboard for viewing them could use some work. You're unable to retrieve segments more than 60 seconds in length at any one period of time. They offer a "hyperlapse" mode, but I find this to be a useless gimmick as the compression effectively omits frames making it difficult to identify incident times.

Julia F.
Overall rating
  • Industry: Hospitality
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Buyer beware

Reviewed on 2022/03/24

Samsara engages in unethical business practices. Buyer Beware.
I had canceled my contract and...

Samsara engages in unethical business practices. Buyer Beware.
I had canceled my contract and purchased another system.
The company was very clear that the contract would not renew. Low and behold, they automatically renewed it and are giving me the run around.
Also, they double billed me in 2020 and I had to fight tooth and nail to have them credit my account.
I was also sent and billed for a device I never used. I contacted them immediately about their shippng error. It was a nightmare. Their finance department strong arms you.
They spend all their money on their sales team. The customer service and billing departments are ruthless and unethical.
GO ELSEWHERE.

Here was my letter to their finance dept
"1) have an unused GPS device from Samsara, I want to make sure I haven't been charged for this.
2) The program hasn't been working for Dogwalks. There are at least two vans that I cannot track using the latest version of Chrome. I was on the phone with customer service for over an hour trying to troubleshoot this one day.
3) The system did not work for months for a few of our vehicles. Samsara customer support was of no help. I had to pay a mechanic hundreds of dollars to find the problem and fix it.
4) Yesterday I wanted to find out where I could find information about the different "contracts" Dogwalks has but unfortunately I was constantly interrupted. I'd like to work with a person at Samsara that can help me understand how Samsara works. I genuinely did not understand

Pros

Easy to install
Provides GPS tracking but not as detailed or accurate of other companies.

Cons

Doesn't work in Chrome. Had to spend hours with customer service, renewing Chrome, logging on to different devices and browsers to no avail. So I could only track some NOT all of my fleet. This went on for months and I was never given a credit.

Gurninder R.
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A Reliable Electronic Logbook

Reviewed on 2022/02/24

Pros

It's best automatic electronic log book with lot of features like realtime tracking, ifta management, over speed notification, dash cameras, violation notifications.

Cons

The price point can be considered as the only con.

Bruce V.
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great Asset

Reviewed on 2021/05/03

Over all a great system for the money. Drivers take to it easily, dispatchers like the flexibility...

Over all a great system for the money. Drivers take to it easily, dispatchers like the flexibility and versatility of tracking the trucks and seeing what is going on. It would be nice if you could hover or select a driver and visibly see something that tells how long they have been sitting rather than having to going into the trips and just see a paragraph that displays time.

Pros

Very easy to maneuver and learn features on the dashboard. App is easy to learn, even for our older non-tech drivers. Cameras have paid for themselves in the first year by being able to download and utilize for accidents.

Cons

App updates constantly, which is good that features are added. Most times though updates slow the app down if the update does not take automatically and locks up app.
Since everyone has begun working from home and remotely, customer service has suffered and response time from email is very lacking, and when they do its the same scripted reply's. Initially someone would work through an issues with you on the phone, no so much anymore.

Showing 5 reviews of 233 Read all reviews

Samsara FAQs

Below are some frequently asked questions for Samsara.

Samsara offers the following pricing plans:

  • Free Trial: Available

Contact Samsara for pricing information.

Samsara has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000

Samsara supports the following languages:

Dutch, English, French, German, Italian, Spanish

Samsara supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Samsara has

Samsara offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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