Samsara

4.3 (433)
Write a Review!
All-in-one fleet operations management platform

About Samsara

Samsara is a fleet operations management platform designed to help various industries including transportation, logistics and construction streamline fleet operations with features like GPS fleet tracking, ELD compliance, routing and dispatch, documents, reporting and alerts, and more. Live GPS tracking shows where vehicles are in real time, helping users share accurate ETAs with customers. Reporting tools enable users to plan more efficient routes, while integrated dash cams, driver safety scores, and automatic alerts for speeding, idling, and geofences help users protect their business and assets. Samsara is an FMCSA-approved ELD solution.

Samsara works with all types of vehicles, from cars and buses to trucks and specialized vehicles, allowing a single dashboard to unify the management of these mixed fleets and mobile assets. Distracted driving detection, automatic incident upload and in-cab voice coaching tools serve to enhance fleet safety, while two-way messaging helps users streamline fleet communication. Samsara enables users to capture documents in real time by taking photos of items such as delivery and fuel receipts. Users have quick access to these documents, as well as other notes and relevant fleet data. Samsara supports paperless DVIRs, allowing users to carry out pre- and post- trip vehicle inspections and walkarounds via any mobile device. Other key features include usage-based maintenance, automatic historical logs, trailer tracking, open REST APIs, and more.


Key benefits of Samsara

• Native iOS and Android apps allow users to carry out driver-vehicle reporting (DVIR) on the go via mobile devices.

• Samsara supports usage-based maintenance, allowing users to schedule preventative maintenance based on time, actual mileage, or engine hours extending vehicle and asset lifetimes.

• Automated, customizable alerts notify mechanics immediately when any vehicle faults are detected.

• Gain visibility into fleet and driver performance with Samsara’s reporting tools on fuel efficiency and vehicle health, activity and driver behavior, and more.

• TMS (transportation management system), payroll and GIS (geographic information system) integrations, along with open REST API access, serves to streamline the user’s workflow.


Images

Samsara Software - Elevate your driver experience with personalized workflows in the Driver App.
Samsara Software - Detect risk and protect your fleet. Capture risk with reliable, AI-detected safety events and seamless, cloud-based video retrieval.
Samsara Software - Samsara’s to-the-second GPS and vehicle diagnostics give you best-in-class visibility to improve route performance, fleet efficiency, and customer service.
Samsara Software - Fast-track to fleet efficiency with vehicle telematics.
Samsara Software - One platform to connect your people, systems, and data.
When your cameras, sensors, and workflows are connected, your whole organization operates as one. That means faster, more informed decisions for a secure, scalable, and flexible organization.
View 8 more
Samsara video
Samsara video
Samsara video
Samsara Software - Elevate your driver experience with personalized workflows in the Driver App.
Samsara Software - Detect risk and protect your fleet. Capture risk with reliable, AI-detected safety events and seamless, cloud-based video retrieval.
Samsara Software - Samsara’s to-the-second GPS and vehicle diagnostics give you best-in-class visibility to improve route performance, fleet efficiency, and customer service.
Samsara Software - Fast-track to fleet efficiency with vehicle telematics.
Samsara Software - One platform to connect your people, systems, and data.
When your cameras, sensors, and workflows are connected, your whole organization operates as one. That means faster, more informed decisions for a secure, scalable, and flexible organization.

Not sure about Samsara? Compare with a popular alternative

Samsara

4.3 (433)
VS.

Starting Price

No pricing found
US$1,795.00
one-time

Pricing Options

Free version
Free trial
Free version
Free trial

Features

74
64

Integrations

No integrations found
6

Ease of Use

4.3 (433)
4.6 (36)

Value for Money

4.1 (433)
4.8 (36)

Customer Service

4.1 (433)
4.9 (36)
Green rating bars show the winning product based on the average rating and number of reviews.

Alternatives

Lynx

4.8
#1 Alternative to Samsara
Lynx is a bus routing and fleet maintenance platform for school districts and bus contractors. It offers features...

Linxup

3.8
#2 Alternative to Samsara
Clients can manage and optimize their fleet in real-time with custom reports and alerts that allow users to track and...

Fleet Mobility

3.9
#3 Alternative to Samsara
Trimble’s fleet telematics solutions improve the driver experience by connecting your drivers with vital trip and route...

Rhino Fleet Tracking

4.6
#4 Alternative to Samsara
Rhino Fleet Tracking is a vehicle fleet tracking service with integrated GPS Google Maps tracking, route management...

Reviews

Overall rating

4.3 /5
(433)
Value for Money
4.1/5
Features
4.2/5
Ease of Use
4.3/5
Customer Support
4.1/5

Already have Samsara?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 433
L. Houston
L. Houston
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Samsara is an excellent Fleet Management software

Reviewed on 2019/09/10

I am pleased with Samsara overall. It has shown us how to take our business to the next level. As...

I am pleased with Samsara overall. It has shown us how to take our business to the next level. As we've evolved, our requirements of Samsara have as well. Although Samsara could not anticipate this, I am eager to give helpful insight on how to help Samsara go even further!

Pros

I enjoy having the insight that it provides us. Literally, with what I can see on the road, and all of the back-end data it can provide us. Samsara helps us remain compliant in our industry. So its routing functions are a leading example of what vehicle tracking should look like. Lastly, the driver app is what comes in the clutch to wrap it all up. Our staff finds the app very intuitive, simple, and it rarely faults. It is official and its documents function help us log valuable information that we turn into presentable data!

Cons

The system is buggy, and I find myself having to call in every so often to inquire about why I'm not seeing certain stats or images on my vehicles from their dashcams. The Driver app sometimes force quits and will sometimes refuse my drivers to log information.

Alternatives Considered

Verizon Connect and Fleetio

Reasons for Choosing Samsara

Samsara is robust, very user-friendly, and is scalable.

Reasons for Switching to Samsara

Capterra reviews!
Roberto
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great and reliable GPS

Reviewed on 2024/05/23

Reliable and easy to use. when we switch from our previous GPS tracking the feature that i like a...

Reliable and easy to use. when we switch from our previous GPS tracking the feature that i like a lot is that is very ise to shared the tracking links.

Pros

that is easy to share tracking links to my customers even from my mobile device

Cons

that u cant check driver hours from the mobile app like the web.

Vincent
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Stay Away Horrible Unethical Company that Just wants your Money

Reviewed on 2021/12/27

HORRIBLE, we left our previous ELD company due to awful service and unethical treatment as a...

HORRIBLE, we left our previous ELD company due to awful service and unethical treatment as a customer. Samsara promised to be a good business partner and has done nothing but fall short. Do your self a favor look else where for companies that Value your business and WANT to work with you. Keep in mind this company like many others will lock you into an additional contract period (3 more years) at the end of your first one if you do not provide notice.

Pros

The Product is somewhat simple and not to hard to use however the app will put drivers on duty when they take them off duty. Making edits in the driver reports is annoying and more time consuming than necessary due to needing to leave a remark for every edit.

Cons

The most disgusting part about this software is the team behind it. DO NOT purchase this software. This is a money grabbing company that will use contracts and unethical tactics to take your money. This company will NOT work with you or be a good business partner. I have a Fleet that I currently am building up. Initially we signed a contract for the starting 8 devices we needed. I purchased another truck recently. I contacted Samsara for another device. In response to this they sent me a contract for an additional device. Which would have been fine however this contract had different timeline terms. Meaning at the end of my contract period we would still be liable for that other device for an additional however many months. I called my account manager to explain that I am building my fleet and planning on almost doubling my trucks. I explained I wont be purchasing these trucks at the same time, I would gradually be acquiring them and would not like to have individual contracts on every truck at different periods throughout the year. Signing the contract would have been fine if the trucks I purchased fell into the same specifications as the original contract. There was no budging or help on their end. This means I would have 6 to 8 additional trucks all with different contractual obligations. [Sensitive Content ] is who I was talking to. There was no help no budging just no. A company like this should be your business partners but Samsara just wants to TAKE ADVANTAGE OF YOU.

Randy
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Customer for 5 years - good reliable system

Reviewed on 2024/03/15

Pros

Liked the way the camera images could be remotely retrieved and the plug and play install of the ELD

Cons

Has some connectivity issues with some older trucks and brand new trucks with the VG34

Alternatives Considered

Teletrac Navman DIRECTOR

Reasons for Choosing Samsara

Transition from AOBRD to ELD. Selected Samsara after comparing features and prices

Switched From

Teletrac Navman DIRECTOR

Reasons for Switching to Samsara

Selected Samsara over Teletrac 5 years ago and opted to remain with Samsara after evaluating against KT 2 years ago
Kyle
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Product

Reviewed on 2024/06/06

Pros

Vehicle tracking accuracy and ease of use for drivers using daily logs.

Cons

Some reports are incomplete or have to reference multiple reports to locate all information needed.

Alternatives Considered

Verizon Connect

Reasons for Choosing Samsara

Features and Ease of use for Drivers. the cloud based logs eliminated connection issues.

Reasons for Switching to Samsara

Features and cloud based system. Drivers do not have to BT connect to vehicles
Showing 5 reviews of 433 Read all reviews

Samsara FAQs

Below are some frequently asked questions for Samsara.

Samsara offers the following pricing plans:

  • Free Trial: Available

Pricing dependent on business need, company size, and industry

Samsara has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Samsara supports the following languages:

Dutch, English, French, German, Italian, Spanish

Samsara supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Samsara has

Samsara offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Samsara.