About Samsara

Samsara is a fleet operations management platform designed to help various industries including transportation, logistics and construction streamline fleet operations with features like GPS fleet tracking, ELD compliance, routing and dispatch, documents, reporting and alerts, and more. Live GPS tracking shows where vehicles are in real time, helping users share accurate ETAs with customers. Reporting tools enable users to plan more efficient routes, while integrated dash cams, driver safety scores, and automatic alerts for speeding, idling, and geofences help users protect their business and assets. Samsara is an FMCSA-approved ELD solution.

Samsara works with all types of vehicles, from cars and buses to trucks and specialized vehicles, allowing a single dashboard to unify the management of these mixed fleets and mobile assets. Distracted driving detection, automatic incident upload and in-cab voice coaching tools serve to enhance fleet safety, while two-way messaging helps users streamline fleet communication. Samsara enables users to capture documents in real time by taking photos of items such as delivery and fuel receipts. Users have quick access to these documents, as well as other notes and relevant fleet data. Samsara supports paperless DVIRs, allowing users to carry out pre- and post- trip vehicle inspections and walkarounds via any mobile device. Other key features include usage-based maintenance, automatic historical logs, trailer tracking, open REST APIs, and more.


Key benefits of Samsara

• Native iOS and Android apps allow users to carry out driver-vehicle reporting (DVIR) on the go via mobile devices.

• Samsara supports usage-based maintenance, allowing users to schedule preventative maintenance based on time, actual mileage, or engine hours extending vehicle and asset lifetimes.

• Automated, customizable alerts notify mechanics immediately when any vehicle faults are detected.

• Gain visibility into fleet and driver performance with Samsara’s reporting tools on fuel efficiency and vehicle health, activity and driver behavior, and more.

• TMS (transportation management system), payroll and GIS (geographic information system) integrations, along with open REST API access, serves to streamline the user’s workflow.


Images

Samsara Software - GPS fleet tracking technology allows users to see exactly where their vehicles are on the map
Samsara Software - Set up alerts for safety, maintenance, location, and critical conditions
Samsara Software - Generate efficiency reports for fuel consumption, utilization, route performance, and driver behavior
Samsara Software - Monitor specialized equipment like reefers, snow plows, and streets sweepers
Samsara Software - Review collisions, near-misses, and distracted driving events with HD footage
Samsara Software - Desktop and Mobile View
Samsara Software - Add a Camera
Samsara Software - ONeal Clothing Detection 2
Samsara Software - LW Overhead
Samsara Software - SC21 Bullet Angled
Samsara Software - Family Product Shot
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Samsara video
Samsara video
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Samsara Software - GPS fleet tracking technology allows users to see exactly where their vehicles are on the map
Samsara Software - Set up alerts for safety, maintenance, location, and critical conditions
Samsara Software - Generate efficiency reports for fuel consumption, utilization, route performance, and driver behavior
Samsara Software - Monitor specialized equipment like reefers, snow plows, and streets sweepers
Samsara Software - Review collisions, near-misses, and distracted driving events with HD footage
Samsara Software - Desktop and Mobile View
Samsara Software - Add a Camera
Samsara Software - ONeal Clothing Detection 2
Samsara Software - LW Overhead
Samsara Software - SC21 Bullet Angled
Samsara Software - Family Product Shot

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Samsara

4,1 (292)
VS.

Starting Price

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US$1 795,00
one-time

Pricing Options

Free version
Free trial
Free version
Free trial

Features

74
41

Integrations

No integrations found
6

Ease of Use

4,1 (292)
4,6 (36)

Value for Money

3,9 (292)
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Customer Service

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Reviews

Overall rating

4,1 /5
(292)
Value for Money
3,9/5
Features
4,0/5
Ease of Use
4,1/5
Customer Support
4,0/5

Already have Samsara?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 292
Kevin
Kevin
Overall rating
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Easy to use, does most of what we need

Reviewed on 2019/02/15

Working with samsara has been good, initially watch out how you sign up with the overall contract,...

Working with samsara has been good, initially watch out how you sign up with the overall contract, make sure you sign up through Samsara and not the financing company they send over first.

Pros

Uses google maps, so little to no learning curve on how to operate the GPS software. Quick refresh time, about 15-20 second delay from actual location when driving, very good compared to 1 minute delays from other companies. Easy to add locations in bulk through csv list importing, easy to see where vehicles are on the map and where they have been.

Cons

Route optimization would be nice, to be able to put in a list of addresses and click optimize. Currently you can only do this with delivery times, but if you are a service industry like mowing, it does not make sense to put in delivery time windows. CSV bulk address importing will duplicate entries if you upload a list with a few updates, so keep that in mind. Would be nice if it would recognize duplicates and ask if you want to update or skip them.

Nicholas
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Samsara Review

Reviewed on 2020/09/22

The total experience has been far superior to any of the other ELD or GPS companies we've worked...

The total experience has been far superior to any of the other ELD or GPS companies we've worked with in the past.

Pros

Customer fueled app and software updates.

Cons

The company is growing so fast that you lose grasp of your initial contact people to newer roles and have to revert back to their support email. Responses are still handled in a more than sufficient time frame though so it hasn't been a real issue.

Reasons for Choosing Samsara

Fees for equipment AND installation. Installs needed the trucks blocked for days costing $. Software was nothing special and customer service was a nightmare.

Switched From

Teletrac Navman DIRECTOR

Reasons for Switching to Samsara

Combination of Corporate options/pricing and ease of use
Vincent
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Stay Away Horrible Unethical Company that Just wants your Money

Reviewed on 2021/12/27

HORRIBLE, we left our previous ELD company due to awful service and unethical treatment as a...

HORRIBLE, we left our previous ELD company due to awful service and unethical treatment as a customer. Samsara promised to be a good business partner and has done nothing but fall short. Do your self a favor look else where for companies that Value your business and WANT to work with you. Keep in mind this company like many others will lock you into an additional contract period (3 more years) at the end of your first one if you do not provide notice.

Pros

The Product is somewhat simple and not to hard to use however the app will put drivers on duty when they take them off duty. Making edits in the driver reports is annoying and more time consuming than necessary due to needing to leave a remark for every edit.

Cons

The most disgusting part about this software is the team behind it. DO NOT purchase this software. This is a money grabbing company that will use contracts and unethical tactics to take your money. This company will NOT work with you or be a good business partner. I have a Fleet that I currently am building up. Initially we signed a contract for the starting 8 devices we needed. I purchased another truck recently. I contacted Samsara for another device. In response to this they sent me a contract for an additional device. Which would have been fine however this contract had different timeline terms. Meaning at the end of my contract period we would still be liable for that other device for an additional however many months. I called my account manager to explain that I am building my fleet and planning on almost doubling my trucks. I explained I wont be purchasing these trucks at the same time, I would gradually be acquiring them and would not like to have individual contracts on every truck at different periods throughout the year. Signing the contract would have been fine if the trucks I purchased fell into the same specifications as the original contract. There was no budging or help on their end. This means I would have 6 to 8 additional trucks all with different contractual obligations. [Sensitive Content ] is who I was talking to. There was no help no budging just no. A company like this should be your business partners but Samsara just wants to TAKE ADVANTAGE OF YOU.

Verified Reviewer
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Stellar Experience with Samsara Fleet Management

Reviewed on 2023/12/20

In summary, Samsara has significantly enhanced our fleet's efficiency, safety, and overall...

In summary, Samsara has significantly enhanced our fleet's efficiency, safety, and overall performance. I highly recommend Samsara to any organization seeking a top-notch fleet management solution.

Pros

The reliability of Samsara's hardware and software is commendable. We've experienced minimal downtime, and the system's scalability aligns perfectly with our growing needs.

Cons

Not receiving email notifications and alerts

Erika
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy ELD program

Reviewed on 2019/09/10

We analyzed about six ELD programs before making the decision to go with Samsara. It has been an...

We analyzed about six ELD programs before making the decision to go with Samsara. It has been an easy transition from paper log books to ELD for most of our drivers. The additional data we get on the truck performance is invaluable. We have been able to extract information to improve business performance over many categories. In addition, Samsara support has always been very quick to address our concerns or fix issues we find.

Pros

This program offers a lot of features and has allowed us to extract data that our small company did not previously have easy access to. Managing HOS, fuel usage, IFTA and more are easier now that we use Samsara. In addition, it is easy to use and even our least tech-savvy drivers have been able to use it without issue.

Cons

There are a lot of tweaks to the system on a regular basis, which sometimes affects the interface of the product. This confuses some of our drivers and is difficult to keep up with for those without much technical/computer knowledge.

Alternatives Considered

Omnitracs, Motive, The Rand Platform and Fleet Mobility

Reasons for Switching to Samsara

Samsara seemed to be the most cost effective and user friendly product overall. We like that it also includes temp probes for our reefer trailers and we were able to purchase tablet interfaces instead of needing a specific device. The drivers can have the app backed up on their phone in case of incident and the tablet can double for them to watch training videos, access emails and messages and more.
Showing 5 reviews of 292 Read all reviews

Samsara FAQs

Below are some frequently asked questions for Samsara.

Samsara offers the following pricing plans:

  • Free Trial: Available

Contact Samsara for pricing information.

Samsara has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Samsara supports the following languages:

Dutch, English, French, German, Italian, Spanish

Samsara supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Samsara has

Samsara offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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