About Samsara

Samsara is a fleet operations management platform designed to help various industries including transportation, logistics and construction streamline fleet operations with features like GPS fleet tracking, ELD compliance, routing and dispatch, documents, reporting and alerts, and more. Live GPS tracking shows where vehicles are in real time, helping users share accurate ETAs with customers. Reporting tools enable users to plan more efficient routes, while integrated dash cams, driver safety scores, and automatic alerts for speeding, idling, and geofences help users protect their business and assets. Samsara is an FMCSA-approved ELD solution.

Samsara works with all types of vehicles, from cars and buses to trucks and specialized vehicles, allowing a single dashboard to unify the management of these mixed fleets and mobile assets. Distracted driving detection, automatic incident upload and in-cab voice coaching tools serve to enhance fleet safety, while two-way messaging helps users streamline fleet communication. Samsara enables users to capture documents in real time by taking photos of items such as delivery and fuel receipts. Users have quick access to these documents, as well as other notes and relevant fleet data. Samsara supports paperless DVIRs, allowing users to carry out pre- and post- trip vehicle inspections and walkarounds via any mobile device. Other key features include usage-based maintenance, automatic historical logs, trailer tracking, open REST APIs, and more.


Key benefits of Samsara

• Native iOS and Android apps allow users to carry out driver-vehicle reporting (DVIR) on the go via mobile devices.

• Samsara supports usage-based maintenance, allowing users to schedule preventative maintenance based on time, actual mileage, or engine hours extending vehicle and asset lifetimes.

• Automated, customizable alerts notify mechanics immediately when any vehicle faults are detected.

• Gain visibility into fleet and driver performance with Samsara’s reporting tools on fuel efficiency and vehicle health, activity and driver behavior, and more.

• TMS (transportation management system), payroll and GIS (geographic information system) integrations, along with open REST API access, serves to streamline the user’s workflow.


Images

Samsara Software - GPS fleet tracking technology allows users to see exactly where their vehicles are on the map
Samsara Software - Set up alerts for safety, maintenance, location, and critical conditions
Samsara Software - Generate efficiency reports for fuel consumption, utilization, route performance, and driver behavior
Samsara Software - Monitor specialized equipment like reefers, snow plows, and streets sweepers
Samsara Software - Review collisions, near-misses, and distracted driving events with HD footage
Samsara Software - Desktop and Mobile View
Samsara Software - Add a Camera
Samsara Software - ONeal Clothing Detection 2
Samsara Software - LW Overhead
Samsara Software - SC21 Bullet Angled
Samsara Software - Family Product Shot
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Samsara video
Samsara video
Samsara video
Samsara Software - GPS fleet tracking technology allows users to see exactly where their vehicles are on the map
Samsara Software - Set up alerts for safety, maintenance, location, and critical conditions
Samsara Software - Generate efficiency reports for fuel consumption, utilization, route performance, and driver behavior
Samsara Software - Monitor specialized equipment like reefers, snow plows, and streets sweepers
Samsara Software - Review collisions, near-misses, and distracted driving events with HD footage
Samsara Software - Desktop and Mobile View
Samsara Software - Add a Camera
Samsara Software - ONeal Clothing Detection 2
Samsara Software - LW Overhead
Samsara Software - SC21 Bullet Angled
Samsara Software - Family Product Shot

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Samsara

4,1 (292)
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US$1 795,00
one-time

Pricing Options

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Features

74
41

Integrations

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Ease of Use

4,1 (292)
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Value for Money

3,9 (292)
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Customer Service

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Reviews

Overall rating

4,1 /5
(292)
Value for Money
3,9/5
Features
4,0/5
Ease of Use
4,1/5
Customer Support
4,0/5

Already have Samsara?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 292
Kevin
Kevin
Overall rating
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Easy to use, does most of what we need

Reviewed on 2019/02/15

Working with samsara has been good, initially watch out how you sign up with the overall contract,...

Working with samsara has been good, initially watch out how you sign up with the overall contract, make sure you sign up through Samsara and not the financing company they send over first.

Pros

Uses google maps, so little to no learning curve on how to operate the GPS software. Quick refresh time, about 15-20 second delay from actual location when driving, very good compared to 1 minute delays from other companies. Easy to add locations in bulk through csv list importing, easy to see where vehicles are on the map and where they have been.

Cons

Route optimization would be nice, to be able to put in a list of addresses and click optimize. Currently you can only do this with delivery times, but if you are a service industry like mowing, it does not make sense to put in delivery time windows. CSV bulk address importing will duplicate entries if you upload a list with a few updates, so keep that in mind. Would be nice if it would recognize duplicates and ask if you want to update or skip them.

Jonathan
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Frontier

Reviewed on 2022/10/26

We originally switched our dashcams to the Samsara Dashcam as our prior providers product was...

We originally switched our dashcams to the Samsara Dashcam as our prior providers product was having issues being connected and recording when it was needed. The switch was easy and the product was excellent, through that we were able to get a preview of the other features available from Samsara. When we decided to make the switch for all of our telematics it was easy and straightforward. I was surprised at how effortless it was to connect our TMS software to Samsara.

Pros

The ease of use for both the driver and for the operations team is what stands out the most. Our drivers were able to pickup and use the Samsara ELD with little to no training as it is very intuitive.

Cons

I would like some more integration options with 3rd party vendors that integrate directly into the driver app and not require another app to operate (Navigation, scale/toll bypass).

Alternatives Considered

Motive

Reasons for Choosing Samsara

At the time we decided to make the switch, Zonar was not yet approved for ELD by the Canadian Government and the ELD deadline was approaching and we wanted to have an approved product in place with enough time to work out any bugs/issues prior to the Canadian ELD deadline.

Reasons for Switching to Samsara

We had already had experience with the dashcams and I had some good reviews from some other companies that had been happy with Samsara.
Anthony
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Samsara Commited Fraud Against Our Company

Reviewed on 2019/08/10

I was a customer of Samsara for over 2 years. After believing Samsara was a good company I referred...

I was a customer of Samsara for over 2 years. After believing Samsara was a good company I referred other companies, also due to the referral incentives pushed by their sales associates. I referred a fleet over to Samsara after some time Samsara stop receiving payment from the referred company they decided to take money from my card on file monthly for that referred companies bill. I was unaware when it started thinking it was my monthly payment for my fleet of truck until one day I was looking through bank statements and noticed multiple payments being pulled monthly from Samsara. I immediately contacted their accounting department and was given the run around for nearly two months. After sometime a rep called me and basically said it was a mistake that must of been my fault and they will not be refunding over 3,000.00 that was deducted throughout nearly a year. I tried to reason with them as being a long time customer that they can pay me back slowly or work out some type of repayment and I was basically told they will not reimburse any of my money taken. I am taken the proper steps now to ensure I am reimbursed by Samsara since they were illegally pulling payments from my account for another trucking company's bill. I am also leaving this comment to make other customers aware of the shady business being performed behind closed doors.

Pros

I have no Pros after there was continuous issues throughout the time I was locked into my contract.

Cons

Read my overall experience worst experience ever!!!

Response from Samsara

We appreciate your feedback and we're so sorry to hear about your disappointing experience. We've informed our Finance team about your situation as we always want to give our customers the best experience possible.

Amanda
Overall rating
  • Industry: Furniture
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Samsera is one of the best products on the market

Reviewed on 2023/11/28

We love Samsara. It’s the perfect product for our company.

We love Samsara. It’s the perfect product for our company.

Pros

I love most about Samsera is that it’s real time location and tells us how fast our drivers are going.

Cons

The pricing could be a little less especially during this economy.

Bruce
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great Asset

Reviewed on 2021/05/03

Over all a great system for the money. Drivers take to it easily, dispatchers like the flexibility...

Over all a great system for the money. Drivers take to it easily, dispatchers like the flexibility and versatility of tracking the trucks and seeing what is going on. It would be nice if you could hover or select a driver and visibly see something that tells how long they have been sitting rather than having to going into the trips and just see a paragraph that displays time.

Pros

Very easy to maneuver and learn features on the dashboard. App is easy to learn, even for our older non-tech drivers. Cameras have paid for themselves in the first year by being able to download and utilize for accidents.

Cons

App updates constantly, which is good that features are added. Most times though updates slow the app down if the update does not take automatically and locks up app.
Since everyone has begun working from home and remotely, customer service has suffered and response time from email is very lacking, and when they do its the same scripted reply's. Initially someone would work through an issues with you on the phone, no so much anymore.

Showing 5 reviews of 292 Read all reviews

Samsara FAQs

Below are some frequently asked questions for Samsara.

Samsara offers the following pricing plans:

  • Free Trial: Available

Contact Samsara for pricing information.

Samsara has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Samsara supports the following languages:

Dutch, English, French, German, Italian, Spanish

Samsara supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Samsara has

Samsara offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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