About ChiDesk

ChiDesk is a cloud-based software solution that provides appointment scheduling, online booking, employee management, point of sale and marketing functionality in a single platform. ChiDesk is an ideal solution for spa centers, fitness centers, medical spas, and salons with features for managing online bookings, employees, appointment scheduling, customer relationship management (CRM), marketing, reporting, and point of sale.

ChiDesk provides integrated invoicing to records sales, track employee commission, as well as automate stock control, and enables users to streamline sales with an optional bar code scanner and receipt printer. Organizations can also manage all employee schedules, shifts and off days and track work hours using the time clocking function, and employees can view and edit their schedules from anywhere.

ChiDesk’s marketing and CRM tools enable users to filter through client contacts, as well as send SMS or email campaigns to clients. Through automated scheduled messaging, clients are automatically reminded about their appointments. ChiDesk's point of sale tool helps track sales, vouchers, products, packages, courses and services, and users can also monitor availability and usage of a course on a minute-to-minute basis, and keep track of attendance, session usage and memberships.

ChiDesk also enables clients to book online, as well as check in on arrival using a membership card. Reports provides users with the tools to manage the business more effectively by monitoring sales, commission and employee performance, and more.

Pricing starting from:

US$40.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of ChiDesk

• ChiDesk’s appointment scheduling tool provides a drag-and-drop option along with customizable appointment states.

• With the help of the appointment validation tool, users can ensure the preferences of their clients and prevent any double bookings.

• Each client account is automatically added with loyalty points every time a service or course is done, or a product is sold.

• ChiDesk also keeps track of commission, gratuities of each employee along with discount coupons and gift certificates.

• The software allows integration with hotel property management systems and provides optional support for optional cash drawers, bar code scanners and receipt printers.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Afghanistan, Albania, Algeria, American Samoa, Andorra and 189 others

Supported Languages

English, French, German

Pricing starting from:

US$40.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

ChiDesk Software - Track all your appointments from your calendar and manage your client profiles with ease
ChiDesk Software - Reports help you analyze your business performance, plan your future goals, and manage your resources effectively
View 2 more
ChiDesk Software - Track all your appointments from your calendar and manage your client profiles with ease
ChiDesk Software - Reports help you analyze your business performance, plan your future goals, and manage your resources effectively

Features

Total features of ChiDesk: 82

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Availability Management
  • Barcode/Ticket Scanning
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Booth Rental Management
  • Calendar Management
  • Calendar Sync
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Commission Management
  • Confirmations/Reminders
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customer Surveys
  • Customizable Branding
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Debit/Credit Card Processing
  • Discount Management
  • Drag & Drop
  • Electronic Forms
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Scheduling
  • Faculty/Staff Management
  • For Medical Spas
  • For Salons and Spas
  • Gift Card Management
  • Group Scheduling
  • HIPAA Compliant
  • Inventory Management
  • Loyalty Program
  • Marketing Automation
  • Marketing Management
  • Mobile Access
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Payments
  • Online Store
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Practice Management
  • Promotions Management
  • Ratings/Reviews
  • Real-Time Reporting
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Reviews Management
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • Sales Reports
  • Scheduling
  • Staff Management
  • Third-Party Integrations
  • Transaction History
  • Treatment Packages
  • Website Integration

Alternatives

When I Work

4.5
#1 Alternative to ChiDesk
Use When I Work to schedule, track time and attendance, and communicate with employees, all in one place. Create...

Booksy Biz

4.4
#2 Alternative to ChiDesk
Booksy Biz is a business management platform designed to streamline and optimize operations for service-based businesses...

Setmore

4.6
#3 Alternative to ChiDesk
Book customer appointments online with the free Setmore calendar. Setmore is powerful, intuitive, beautifully designed,...

Genbook

4.7
#4 Alternative to ChiDesk
Appointment scheduling made easy. Genbook is a smart and simple online solution that helps spa owners build a better...

Reviews

Overall rating

4.6 /5
(22)
Value for Money
4.4/5
Features
4.4/5
Ease of Use
4.5/5
Customer Support
4.9/5

Already have ChiDesk?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 22
Zeki
Zeki
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Almost 3 years of Chidesk

Reviewed on 2020/07/17

My business is consist of more than 10 locations and I'm very happy and comfortable with Chidesk.

My business is consist of more than 10 locations and I'm very happy and comfortable with Chidesk.

Pros

Amazing support ([SENSITIVE CONTENT HIDDEN]🙏🏼)
Quick development team
Very good multi-location capabilities
Strong accounting
Location-based pricing
Hotel PMS integration
Data portability and freedom
Frequent updates

Cons

Mobile app still needs some polishing
Integrations can be extended

Alternatives Considered

Fresha

Reasons for Choosing ChiDesk

Multi-location capabilities Location based pricing via one main service database (menu)

Switched From

Timely

Reasons for Switching to ChiDesk

Multi-location capabilities Location based pricing via one main service database (menu)
EDUARDO
EDUARDO
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Functional and easy to use.

Reviewed on 2020/01/06

CHIDESK is the first web tool that we use and helped us enormously in the organization of staff and...

CHIDESK is the first web tool that we use and helped us enormously in the organization of staff and services we offer in the beauty salon, no doubt this tool has accompanied us during these 4 years and helped us in the development of the business, was the first official website that had our business, we are very pleased with the result that provided you, this program has a good performance and can not only be used by beauty salons because it has great flexibility, can be used in any professional field, which requires the attention of customers through appointment management.

Pros

It is a web platform, very flexible and adaptable, allows the customization of services, colors, insertion of staff, also provides a web hosting, under the nomenclature "Business name".chidesk.com, so if you do not have a website, this tool will be very useful. As for its functionality is oriented to the scheduling of appointments and reservations online, also offers digital marketing and billing. On the other hand, it is very easy to configure and use. Overall it is a very powerful and effective program.

Cons

I would like to develop an inventory control function, thus complementing this program and allow me to centralize all the management of the salon with this program.

Vicky
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Review on Spa guru

Reviewed on 2014/11/19

Spa Guru is a easy to use software for any body that needs to control stock, bookings and employees...

Spa Guru is a easy to use software for any body that needs to control stock, bookings and employees working hours.

Harrison
Overall rating
  • Industry: Health, Wellness & Fitness
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Awesome and powerful software!

Reviewed on 2017/09/06

Pros

Very friendly developer and support team, they are very willing to go the extra mile for their users.

Cons

The only negative thing I have to say is the scheduler design can become very cramped when adding more than 30 therapists.

ARVINDRA
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Practicality

Reviewed on 2020/11/24

As discussed in "Pro's"

As discussed in "Pro's"

Pros

The system makes for practical use and allows multi-functionality. From a management perspective, the reporting feature is great and tracks all relevant information efficiently.
The ease of application and correction of errors is well managed in the settings of the system. Tracking of cash ups, employees and suppliers makes for a huge time factor saving vs creation of numerous excel folders.
We are very pleased with the functionality and outstanding service/support from Aletta de Villiers and her colleagues in Cape town.

Well Done Team
Arvin
Leosage Wellness and Development

Cons

None at this stage - check in 6 months time

Showing 5 reviews of 22 Read all reviews

ChiDesk FAQs

Below are some frequently asked questions for ChiDesk.

ChiDesk offers the following pricing plans:

Solo: $40 per month, 1 employee Standard: $60 per month, 1-5 employees Advanced: $80 per month, 6-12 employees Premium: $100 per month, 13-20 employees Enterprise: $120 per month, 21-50 employees

ChiDesk has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

ChiDesk supports the following languages:

English, French, German

ChiDesk supports the following devices:

ChiDesk integrates with the following applications:

Klaviyo, Mailchimp, Mews, Mollie, OPERA Cloud Property Management, Opera, PayPal, RoomRaccoon, SMSPortal, Sage Accounting, Semper PMS, SendGrid, Stripe, Vonage Business Communications, Xero, Zapier, protel PMS

ChiDesk offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for ChiDesk.