About ChiDesk

ChiDesk is a cloud-based software solution that provides appointment scheduling, online booking, employee management, point of sale and marketing functionality in a single platform. ChiDesk is an ideal solution for spa centers, fitness centers, medical spas, and salons with features for managing online bookings, employees, appointment scheduling, customer relationship management (CRM), marketing, reporting, and point of sale.

ChiDesk provides integrated invoicing to records sales, track employee commission, as well as automate stock control, and enables users to streamline sales with an optional bar code scanner and receipt printer. Organizations can also manage all employee schedules, shifts and off days and track work hours using the time clocking function, and employees can view and edit their schedules from anywhere.

ChiDesk’s marketing and CRM tools enable users to filter through client contacts, as well as send SMS or email campaigns to clients. Through automated scheduled messaging, clients are automatically reminded about their appointments. ChiDesk's point of sale tool helps track sales, vouchers, products, packages, courses and services, and users can also monitor availability and usage of a course on a minute-to-minute basis, and keep track of attendance, session usage and memberships.

ChiDesk also enables clients to book online, as well as check in on arrival using a membership card. Reports provides users with the tools to manage the business more effectively by monitoring sales, commission and employee performance, and more.

Key benefits of ChiDesk

• ChiDesk’s appointment scheduling tool provides a drag-and-drop option along with customizable appointment states.

• With the help of the appointment validation tool, users can ensure the preferences of their clients and prevent any double bookings.

• Each client account is automatically added with loyalty points every time a service or course is done, or a product is sold.

• ChiDesk also keeps track of commission, gratuities of each employee along with discount coupons and gift certificates.

• The software allows integration with hotel property management systems and provides optional support for optional cash drawers, bar code scanners and receipt printers.

Devices

Business size

S M L

Markets

Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

Supported Languages

English, French, German

Images

Track all your appointments from your calendar and manage your client profiles with ease
Reports help you analyze your business performance, plan your future goals, and manage your resources effectively
View 3 more
ChiDesk screenshot: Track all your appointments from your calendar and manage your client profiles with ease ChiDesk screenshot: Reports help you analyze your business performance, plan your future goals, and manage your resources effectively

Features

Total features of ChiDesk: 100

  • API
  • Access Controls/Permissions
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Booth Rental Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Profiles
  • Commission Calculations
  • Commission Management
  • Confirmation/Reminders
  • Contact Management
  • Contract/License Management
  • Customer Accounts
  • Customer Surveys
  • Customizable Branding
  • Customizable Templates
  • Data Visualization
  • Drag & Drop
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Event Management
  • Facility Scheduling
  • Faculty/Staff Management
  • Feedback Management
  • For Salons and Spas
  • Gift Card Management
  • Group Scheduling
  • HIPAA Compliant
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Scheduling
  • Leave Tracking
  • Loyalty Program
  • Marketing Automation
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Online Booking
  • Online Payments
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Point of Sale (POS)
  • Price / Margin Management
  • QuickBooks Integration
  • Ratings / Reviews
  • Receipt Management
  • Recurring Appointments
  • Recurring Tasks
  • Registration Management
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Role-Based Permissions
  • Room Booking
  • SMS Messaging
  • Sales Forecasting
  • Sales Reports
  • Sales Trend Analysis
  • Search/Filter
  • Self Service Portal
  • Sick Leave Tracking
  • Stock Management
  • Student Management
  • Surveys & Feedback
  • Template Management
  • Third Party Integrations
  • Time Clock
  • Treatment Packages
  • Usage Tracking/Analytics
  • Vacation/Leave Tracking
  • Visual Analytics
  • Website Integration
  • Widgets
  • Work History
  • eCommerce Management

Alternatives

Vagaro

4,7
#1 Alternative to ChiDesk
Vagaro is a web-based solution for salon, wellness and fitness center owners to promote their business, manage staff,...

WellnessLiving

4,4
#2 Alternative to ChiDesk
WellnessLiving is an all-in-one online booking, resource scheduling, lead generation, and reporting solution for health...

Marketing 360

4,7
#3 Alternative to ChiDesk
Marketing 360 is trusted by over 20,000 small businesses. Business owners use our business growth platform because the...

SimplyBook.me

4,6
#4 Alternative to ChiDesk
SimplyBook.me is an online booking system for SMEs and enterprises across all service-providing industries. With...

Reviews

Overall rating

4,6 /5
(22)
Value for Money
4,4/5
Features
4,4/5
Ease of Use
4,5/5
Customer Support
4,9/5

Already have ChiDesk?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 22
Zeki D.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Almost 3 years of Chidesk

Reviewed on 2020/07/17

My business is consist of more than 10 locations and I'm very happy and comfortable with Chidesk.

My business is consist of more than 10 locations and I'm very happy and comfortable with Chidesk.

Pros

Amazing support ([SENSITIVE CONTENT HIDDEN]🙏🏼)
Quick development team
Very good multi-location capabilities
Strong accounting
Location-based pricing
Hotel PMS integration
Data portability and freedom
Frequent updates

Cons

Mobile app still needs some polishing
Integrations can be extended

Eduardo O.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Functional and easy to use.

Reviewed on 2020/01/06

CHIDESK is the first web tool that we use and helped us enormously in the organization of staff and...

CHIDESK is the first web tool that we use and helped us enormously in the organization of staff and services we offer in the beauty salon, no doubt this tool has accompanied us during these 4 years and helped us in the development of the business, was the first official website that had our business, we are very pleased with the result that provided you, this program has a good performance and can not only be used by beauty salons because it has great flexibility, can be used in any professional field, which requires the attention of customers through appointment management.

Pros

It is a web platform, very flexible and adaptable, allows the customization of services, colors, insertion of staff, also provides a web hosting, under the nomenclature "Business name".chidesk.com, so if you do not have a website, this tool will be very useful. As for its functionality is oriented to the scheduling of appointments and reservations online, also offers digital marketing and billing. On the other hand, it is very easy to configure and use. Overall it is a very powerful and effective program.

Cons

I would like to develop an inventory control function, thus complementing this program and allow me to centralize all the management of the salon with this program.

Vicky O.
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Review on Spa guru

Reviewed on 2014/11/19

Spa Guru is a easy to use software for any body that needs to control stock, bookings and employees...

Spa Guru is a easy to use software for any body that needs to control stock, bookings and employees working hours.

Vijay A.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 6.0 /10

Good but can be improved

Reviewed on 2019/07/19

Pros

Looks quite detailed ... workflows are standard. many payment options.

Cons

Costly and little overwhelming. Needs to improve it UX & UI.

Response from SpaGuru

Hi Vijay, thanks for submitting a review. Normally our customer success agents would fully support you in understanding and setting up the system to cater for your needs. Unfortunately, you did not respond to any of our contact requests to assist you. Please get in touch should you wish to get a better understanding of everything our system can help you manage at your business.

Harrison V.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Awesome and powerful software!

Reviewed on 2017/09/06

Pros

Very friendly developer and support team, they are very willing to go the extra mile for their users.

Cons

The only negative thing I have to say is the scheduler design can become very cramped when adding more than 30 therapists.

Showing 5 reviews of 22 Read all reviews

ChiDesk FAQs

Below are some frequently asked questions for ChiDesk.

ChiDesk offers the following pricing plans:

  • Starting from: US$40,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Solo: $40 per month, 1 employee Standard: $60 per month, 1-5 employees Advanced: $80 per month, 6-12 employees Premium: $100 per month, 13-20 employees Enterprise: $120 per month, 21-50 employees

We do not have any information about ChiDesk features

ChiDesk has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

ChiDesk supports the following languages:

English, French, German

ChiDesk supports the following devices:

ChiDesk integrates with the following applications:

Mailchimp, Mailchimp Transactional Email, PayPal, SendGrid, Stripe, Zapier

ChiDesk offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for ChiDesk.