Fattmerchant

Fattmerchant

Subscription-based credit card payment processing platform

4.8/5 (15 reviews)

Fattmerchant Overview

Fattmerchant is a cloud-based payment platform providing credit card transaction processing for flat rate, subscription pricing. Promising an integrated and unified experience, its Omni solution enables merchants to accept payments across all desired channels. Securely take major credit and debit cards, ACH and more whether the card is present or not, with mobile app support backing POS transactions from any location. Key in or swipe cards with the optional Fattmerchant reader device compatible with both iOS and Android apps, which also allow photo-based capture, transaction archiving, barcode scanning and the issue of receipt notifications etc.

Other core solutions include an online virtual terminal for managing payments across all web-enabled devices. Her users can also set recurring invoicing schedules with auto-reminders, manage stored customer information, track product inventories and manage receipts. Ecommerce and shopping cart integration is then joined by a developer API for adding PCI-compliant transaction processing to custom apps, while bi-directional QuickBooks syncing keeps account records updated. In addition, Fattmerchant offers analytics capabilities serving dashboard-based data visualizations across multiple locations so merchants can enjoy visibility of holistic business performance.

Pricing

Starting from
US$99,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

Fattmerchant Reviews

Overall rating
4.8/5
93% positive reviews
13
Excellent
1
Very good
1
Average
0
Poor
0
Terrible
Randy C.

Easy to Use - Customer Service On Point

Used Weekly for 1-5 months
Reviewed on 2019/04/04
Review Source: Capterra

Being able to keep cards on file and charge them after my lawn services are complete is a lifesaver. It keeps me from having to bill each customer, or chase my money down from now on. Also, the way they charge you for accepting credit cards is extremely clear and one reason I went with them. The larger I get, the more affordable FattMerchant will be as well, since the main cost each month is the flat monthly fee that will never change for you once you sign-up with them.

Pros

Fattmerchant is so easy to use, even to me who has never really used a credit card processor to speak of. The software hasn't been without flaw, but what I like is anytime an issue has come up I email the small team at FattMerchant and they get back to me quickly and work to fix the problem and then update me on their progress. Maybe someday when they get really big this won't be the case, but for right now I am really impressed with their response and customer service. I've already recommended this to one of my friends and will be recommending it more in the future. Plus they give incentives for recommending them, which is nice.

Cons

I wish they had a way where I could send someone a form and not an invoice to collect a card number. I wouldn't even need to be able to see the entire number, but if it could just collect it to be charged in the future. Right now the only way I have to collect a card number is either have the customer pay the first invoice, or have them call me and collect it over the phone, which I don't like. This is really the only thing I wish they would find a solution for though.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Rebecca B.

Great Company

Used Daily for 1+ year
Reviewed on 2019/01/29
Review Source: Capterra

We went from 1 owner to the next. They made the transaction from 1 to the other easy. And the fees are great. My CPA was impressed with how much we saved.

Pros

Easy to use. Customer support was great.

Cons

I Dont have one. No complaints, even when it was a minor issue they fixed it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Cobren R.

Professional

Used Daily for 1-5 months
Reviewed on 2019/01/29
Review Source: Capterra

The software is amazing; But more than that it is the customer service I have received. the last thing I wanted in a merchant was someone that was inefficient, ineffective and hard to reach. I got NONE of that from Fattmerchant. They treat me like they have a huge privilege in handling my money. That is pretty much unheard of in this industry.

Pros

This software is great. Easy to use, intuitive, and comprehensive with information that matters to you.

The thing I like the most about it is the ability to send customers a link to pay there invoice to there phone or email. Great Software

Cons

I have had no issues with this software at this time.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Jessica H.

Blown away by the ease of use!

Used Daily for 1-5 months
Reviewed on 2017/02/16
Review Source: Capterra

We were using SAGE before switching to Fattmerchant. I was concerned that the transition would be difficult. I was wrong! My account reps helped me every step of the way! No matter how silly the questions seemed they took time to help. I LOVE the VT! It is so easy to navigate. I would recommend (and have) Fattmerchant to anyone.

Pros

The ease of use for the mobile app & the quick customer service response.

Cons

Nothing

Response from Fattmerchant

Hi Jessica! Thank you for this kind review - we are so pleased to hear that your transition was smooth and our team was helpful. No question is silly - we are always happy to help!

Rating breakdown

Ease of Use

Likelihood to recommend

10.0/10
David L.

A relief...

Used Daily for 1-5 months
Reviewed on 2019/02/19
Review Source: Capterra

After dealing with numerous companies for credit processing, I came across Fattmerchant. What a relief.... the fees are a fraction in comparison to competition. My company is able to get faster deposits than before. So, not only am I getting paid sooner, I am making more money because of Fattmerchant. Thanks so much for being a company that is pleasurable to work with.

Pros

The software is effortless on setup and overall operation. No issues on my end and no missed expectations.

Cons

No issues. No complaints. The setup and operation was easy.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Fattmerchant Pricing

Starting from
US$99,00/month
Pricing options
Free Trial
Subscription
Value for money

Fattmerchant Starter Platform (<$500k processed annually): $99 per month
Fattmerchant Enterprise Platform (<$500k processed annually): $199 per month

Fattmerchant Features

  • API
  • Automatic Notifications
  • Electronic Payments
  • Third Party Integration
  • eCommerce Integration

  • Access Control
  • Activity Dashboard
  • Content Management
  • Custom Forms
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Drag & Drop Interface
  • Product Catalog
  • Reporting & Statistics
  • Search Functionality
  • Social Media Integration
  • Template Management
  • Website Management
  • eCommerce Management

Additional information for Fattmerchant

Key features of Fattmerchant

  • Contact Database
  • Recurring Billing

Benefits

• Fattmerchant is a flat rate credit card processing and merchant services provider, boasting subscription-based monthly pricing for unlimited credit card processing with 0% markup.

• Developer tools include a PCI-DSS compliant API for building secure, encrypted payment processing functionality into custom web and mobile apps - backed by JavaScript library and iOS / Android SDK documentation support.

• Analytics capabilities include business and omni dashboards providing data visualizations on sales trends, heatmaps on busiest or slowest business periods, plus consolidated data from every business location to compare performance.

• Fattmerchant Payments Mobile for iOS automatically syncs to Fattmerchant Payments Online and allows sellers to accept Visa, MasterCard, Discover, AMEX and EMV chip cards via Fattmerchant's Payments Mobile Reader device or with native photo capture.

• Fattmerchant Mobile Point-of-Sale app for Android similarly supports the collection of debit and credit cards or cash, while connecting into Fattmerchant's Omni platform to access multi-location payment and inventory information.

Fattmerchant FAQs

Below are some frequently asked questions for Fattmerchant.

Q. What type of pricing plans does Fattmerchant offer?

Fattmerchant offers the following pricing plans:

Starting from: US$99,00/month

Pricing model: Subscription

Free Trial: Not Available

Fattmerchant Starter Platform (<$500k processed annually): $99 per month
Fattmerchant Enterprise Platform (<$500k processed annually): $199 per month

Q. What are the main features of Fattmerchant?

Fattmerchant offers the following features:

  • Contact Database
  • Recurring Billing

Q. Who are the typical users of Fattmerchant?

Fattmerchant has the following typical customers:

Large Enterprises, Mid Size Business, Small Business

Q. What languages does Fattmerchant support?

Fattmerchant supports the following languages:

English

Q. What type of pricing plans does Fattmerchant offer?

Fattmerchant has the following pricing plans:

Subscription

Q. Does Fattmerchant support mobile devices?

Fattmerchant supports the following devices:

Android, iPhone, iPad

Q. What other apps does Fattmerchant integrate with?

Fattmerchant integrates with the following applications:

QuickBooks

Q. What level of support does Fattmerchant offer?

Fattmerchant offers the following support options:

Knowledge Base, Online Support, Phone Support