GroomPro POS

Web-based POS solution for the pet grooming industry

4,8 /5 (5 reviews) Write a Review!

GroomPro POS Overview

What is GroomPro POS?

GroomPro POS is a fully integrated point of sale system that provides a package of modern tools designed specifically for the pet grooming industry. The solution offers added convenience and flexibility for clients with features for online booking, and the review tool helps to increase SEO rankings on Google and drive new customers. GroomPro POS connects to the business' website to reduce double bookings, and helps businesses avoid missed appointments with the help of SMS reminders and confirmations.

GroomPro POS puts daily operations on auto-pilot. All the insights, including customer engagement and future appointments, are displayed on the admin’s dashboard. The web-based tool provides owners with a complete 360 view of their business which encourages data-driven decisions and a clear understanding of business performance. Users can streamline payment collection using the smart register tool, send online invoices and email receipts, as well as store credit card information for recurring payments. Users can also capture signatures through any tablet or iPad. GroomPro POS keeps track of all pets and clients with the help of digital record keeping, including forms, files, and vaccination histories. The solution also helps keep track of inventory stock and keeps a tab on inventory reports, sending notifications whenever the inventory is low.

GroomPro POS Overview

Pricing

Starting from
US$129,00/month

Pricing options

Free Trial
Subscription
Value for money

Good: $129 per location/month (1000 contacts)
Better: $199 per location/month (10,000 contacts)
Best: $299+ per location/month (unlimited contacts)


GroomPro POS Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Centralize all your customer data and transactions in one organized place
View your entire team schedule or just an individual staff member at a glance
Preload your entire service menu, prices and retail offerings
Easily understand the performance of all your services and groomers with reports and analytics
Send email campaigns directly from GroomPro to your customers
GroomPro POS screenshot: Centralize all your customer data and transactions in one organized place GroomPro POS screenshot: View your entire team schedule or just an individual staff member at a glance GroomPro POS screenshot: Preload your entire service menu, prices and retail offerings GroomPro POS screenshot: Easily understand the performance of all your services and groomers with reports and analytics GroomPro POS screenshot: Send email campaigns directly from GroomPro to your customers

GroomPro POS Reviews

GroomPro POS Reviews

Overall rating
4,8
/
5
Excellent
4

Very good
1

Average
0

Poor
0

Terrible
0

Value for Money
5
Features
4,4
Ease of Use
5
Customer Support
5
100% recommended this app
Craig F.

Initial review

First of all, AWESOME customer service and follow up. The staff is readily available and willing to work with my schedule. We got up and running fast. We have tried several other popular systems. Every other system we tried had us shaking our heads after the initial onboarding call. I felt like I needed a program specialist on site. We had one, one hour call and we are rolling. GroomProPOS is the first one we have used that isn't laborious to learn. Don't let the fact that it's easy sway you from thinking it's not a feature filled program. All of the functions are simple and make sense. You don't have to constantly search for something you want to do. The BEST user interface out there! This is a full suite software program for groomers. You will NOT be disappointed. I finally feel like I have a great software system with the support to match. [SENSITIVE CONTENT HIDDEN] and his team are amazing!


John H.

best investment as a groomer ever made!

Prior to using Groom Pro Pos, i did everything by hand. All my appointments, my dog cards were done by hand. It was so tedious and took alot of time out of my day! When i signed on to Groom Pro POS, my life got so much easier. Not only did it help with my customer database but they also provided me with analytics on each one of my groomers! We also signed on to there point of sale software, so we could integrate our processing with there system which aloud of to safe money. Everyday I use Groom Pro Pos i learn more and helpful tools that help me streamline by processes and expand my business! Thank you so much Groom Pro Pos!!!


Nancy J.

Simple to Use - Love the Signing & Tipping

Excellent


Larry S.

GroomPro POS saved my business!


Marni L.

Quality pet grooming software

Customer service is very attentive and follows up quickly.


Craig F.
Industry: Consumer Services
Company size: 2-10 Employees

Initial review

Used Daily for 1-5 months
Reviewed on 2019/06/04
Review Source: Capterra

First of all, AWESOME customer service and follow up. The staff is readily available and willing to work with my schedule. We got up and running fast. We have tried several other popular systems. Every other system we tried had us shaking our heads after the initial onboarding call. I felt like I needed a program specialist on site. We had one, one hour call and we are rolling. GroomProPOS is the first one we have used that isn't laborious to learn. Don't let the fact that it's easy sway you from thinking it's not a feature filled program. All of the functions are simple and make sense. You don't have to constantly search for something you want to do. The BEST user interface out there! This is a full suite software program for groomers. You will NOT be disappointed. I finally feel like I have a great software system with the support to match. [SENSITIVE CONTENT HIDDEN] and his team are amazing!

Pros

Strong features and capabilities with a clean, uncluttered interface. When a customer calls from a number we have in our system, we get a pop up with their information. You then just answer the phone, click on the pop-up and VOILA...you have that customers information open and ready to book! Exactly what we've been looking for.

Cons

I use a third party credit card processing system that I love. Though I can run my register from GroomProPOS, track sales and issue receipts, my processing system doesn't communicate with GroomProPOS. In fairness, this was an issue with ALL other systems we tested.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

John H.

best investment as a groomer ever made!

Reviewed on 2017/04/11
Review Source: Capterra

Prior to using Groom Pro Pos, i did everything by hand. All my appointments, my dog cards were done by hand. It was so tedious and took alot of time out of my day! When i signed on to Groom Pro POS, my life got so much easier. Not only did it help with my customer database but they also provided me with analytics on each one of my groomers! We also signed on to there point of sale software, so we could integrate our processing with there system which aloud of to safe money. Everyday I use Groom Pro Pos i learn more and helpful tools that help me streamline by processes and expand my business! Thank you so much Groom Pro Pos!!!

Response from GroomProPOS

Thanks, John! Glad to hear you're enjoying GroomPro POS!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Nancy J.
Industry: Retail
Company size: 2-10 Employees

Simple to Use - Love the Signing & Tipping

Used Daily for 6-12 months
Reviewed on 2018/09/22
Review Source: Capterra

Excellent

Pros

Every customer gets asked to leave a review after they check out.
Also they can easily sign on my iPad and leave a tip after I swipe their card.

Cons

Nothing - all good. I wish it was a bit easier to setup my services menu but that's a one time issue.

Response from GroomProPOS

Thanks so much Nancy! We are working on easier service item editing and adding.
It will be released later this year!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Larry S.

GroomPro POS saved my business!

Used Daily for 1-5 months
Reviewed on 2017/05/17
Review Source: Capterra

Pros

I am not what you consider technologically saavy and GroomPro's platform made it very easy for me to get up and running.

Response from GroomProPOS

Hey Larry! Very happy you are enjoying GroomPro POS!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Marni L.
Industry: Retail
Company size: 2-10 Employees

Quality pet grooming software

Used Daily for 1-5 months
Reviewed on 2019/08/24
Review Source: Capterra

Customer service is very attentive and follows up quickly.

Pros

Very user friendly. Great social media features.

Cons

Lacking some retail inventory features.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
9,3/10
Based on 5 user ratings
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GroomPro POS Pricing

GroomPro POS Pricing

Starting from
US$129,00/month
Free Trial
Subscription
Value for money

Good: $129 per location/month (1000 contacts)
Better: $199 per location/month (10,000 contacts)
Best: $299+ per location/month (unlimited contacts)

Good: $129 per location/month (1000 contacts)
Better: $199 per location/month (10,000 contacts)
Best: $299+ per location/month (unlimited contacts)

Value for Money
5/5
Based on 5 user ratings
Compare value for money rating with alternatives
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GroomPro POS Features

GroomPro POS Features

API
Accounting Integration
Activity Dashboard
Activity Tracking
Automatic Notifications
Billing & Invoicing
Calendar Management
Customer Database
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Electronic Payments
Inventory Management
Inventory Tracking
Invoice Management
Reminders
Reporting & Statistics
Search Functionality
Third Party Integration
Features
4,4/5
Based on 5 user ratings
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Categories

Additional information for GroomPro POS

Additional information for GroomPro POS

Key features of GroomPro POS

  • Appointment Management
  • Billing & Invoicing
  • Client Management

Benefits

• With GroomPro POS's features for appointment management, you can set recurring appointments that help keep your books full.

• Avoid no shows and last minute cancellations with text and email reminders that go out the night before.

• GroomPro POS centralizes customer records and transactions in one place. The pet record history includes essential reminders of allergies and special needs, which can be easily shared with the staff.

• Use the review tool to increase your ranking on Google and drive new customers to your business. Offer added convenience and flexibility for your clients with tools for online booking.

• GroomPro POS connects directly with the business’s website, including a two-way sync feature for updated appointment scheduling and reviews online.

GroomPro POS FAQs

GroomPro POS FAQs

Below are some frequently asked questions for GroomPro POS.

Q. What type of pricing plans does GroomPro POS offer?

GroomPro POS offers the following pricing plans:

Starting from: US$129,00/month

Pricing model: Subscription

Free Trial: Available

Good: $129 per location/month (1000 contacts) Better: $199 per location/month (10,000 contacts) Best: $299+ per location/month (unlimited contacts)

Q. What are the main features of GroomPro POS?

GroomPro POS offers the following features:

  • Appointment Management
  • Billing & Invoicing
  • Client Management

Q. Who are the typical users of GroomPro POS?

GroomPro POS has the following typical customers:

Small Business, Mid Size Business

Q. What languages does GroomPro POS support?

GroomPro POS supports the following languages:

English

Q. What type of pricing plans does GroomPro POS offer?

GroomPro POS has the following pricing plans:

Subscription

Q. Does GroomPro POS support mobile devices?

We do not have any information about what devices GroomPro POS supports

Q. What other apps does GroomPro POS integrate with?

GroomPro POS integrates with the following applications:

Facebook, Google Forms, JotForm, Mailchimp, SurveyMonkey, Typeform, Wufoo

Q. What level of support does GroomPro POS offer?

GroomPro POS offers the following support options:

Phone Support, FAQs, Knowledge Base