GroomPro POS
About GroomPro POS
GroomPro POS is a fully integrated point of sale system that provides a package of modern tools designed specifically for the pet grooming industry. The solution offers added convenience and flexibility for clients with features for online booking, and the review tool helps to increase SEO rankings on Google and drive new customers. GroomPro POS connects to the business' website to reduce double bookings, and helps businesses avoid missed appointments with the help of SMS reminders and confirmations.
GroomPro POS puts daily operations on auto-pilot. All the insights, including customer engagement and future appointments, are displayed on the admin’s dashboard. The web-based tool provides owners with a complete 360 view of their business which encourages data-driven decisions and a clear understanding of business performance. Users can streamline payment collection using the smart register tool, send online invoices and email receipts, as well as store credit card information for recurring payments. Users can also capture signatures through any tablet or iPad. GroomPro POS keeps track of all pets and clients with the help of digital record keeping, including forms, files, and vaccination histories. The solution also helps keep track of inventory stock and keeps a tab on inventory reports, sending notifications whenever the inventory is low.
Key benefits of GroomPro POS
• With GroomPro POS's features for appointment management, you can set recurring appointments that help keep your books full.
• Avoid no shows and last minute cancellations with text and email reminders that go out the night before.
• GroomPro POS centralizes customer records and transactions in one place. The pet record history includes essential reminders of allergies and special needs, which can be easily shared with the staff.
• Use the review tool to increase your ranking on Google and drive new customers to your business. Offer added convenience and flexibility for your clients with tools for online booking.
• GroomPro POS connects directly with the business’s website, including a two-way sync feature for updated appointment scheduling and reviews online.
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Reviews
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- Industry: Writing & Editing
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
You'll wonder how you managed your business without it
Reviewed on 2021/09/09
Overall, I wouldn't be without this software! It has everything you could ever need to run your...
Overall, I wouldn't be without this software! It has everything you could ever need to run your business and more. The automatic customer retaining promotions alone make it worth the price, and it's only one small aspect of it. It makes it so easy to import your existing customer information and the support is fantastic! Seriously, try it out today, you will wonder how you ever got by without it!
Pros
Where do I start? This POS system has completely changed the way I run my business! GroomPro POS has freed up so much more of my time. My daily output is significantly higher than it was before. It has helped me rank my website higher in search, bringing me a steady stream of new clients. It has apps for phones and tablets, and you can import a large existing customer base very easily.
Cons
This is a very extensive software program, my only complaint is that it can take a little time to learn everything. I highly recommend you learn every aspect to get the most out of it and skyrocket your business. It will pay for itself in no time.
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Initial review
Reviewed on 2019/06/04
First of all, AWESOME customer service and follow up. The staff is readily available and willing...
First of all, AWESOME customer service and follow up. The staff is readily available and willing to work with my schedule. We got up and running fast. We have tried several other popular systems. Every other system we tried had us shaking our heads after the initial onboarding call. I felt like I needed a program specialist on site. We had one, one hour call and we are rolling. GroomProPOS is the first one we have used that isn't laborious to learn. Don't let the fact that it's easy sway you from thinking it's not a feature filled program. All of the functions are simple and make sense. You don't have to constantly search for something you want to do. The BEST user interface out there! This is a full suite software program for groomers. You will NOT be disappointed. I finally feel like I have a great software system with the support to match. [SENSITIVE CONTENT HIDDEN] and his team are amazing!
Pros
Strong features and capabilities with a clean, uncluttered interface. When a customer calls from a number we have in our system, we get a pop up with their information. You then just answer the phone, click on the pop-up and VOILA...you have that customers information open and ready to book! Exactly what we've been looking for.
Cons
I use a third party credit card processing system that I love. Though I can run my register from GroomProPOS, track sales and issue receipts, my processing system doesn't communicate with GroomProPOS. In fairness, this was an issue with ALL other systems we tested.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Simple to Use - Love the Signing & Tipping
Reviewed on 2018/09/22
Excellent
Excellent
Pros
Every customer gets asked to leave a review after they check out.
Also they can easily sign on my iPad and leave a tip after I swipe their card.
Cons
Nothing - all good. I wish it was a bit easier to setup my services menu but that's a one time issue.
Response from Punchey
Thanks so much Nancy! We are working on easier service item editing and adding.
It will be released later this year!
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best investment as a groomer ever made!
Reviewed on 2017/04/11
Prior to using Groom Pro Pos, i did everything by hand. All my appointments, my dog cards were done...
Prior to using Groom Pro Pos, i did everything by hand. All my appointments, my dog cards were done by hand. It was so tedious and took alot of time out of my day! When i signed on to Groom Pro POS, my life got so much easier. Not only did it help with my customer database but they also provided me with analytics on each one of my groomers! We also signed on to there point of sale software, so we could integrate our processing with there system which aloud of to safe money. Everyday I use Groom Pro Pos i learn more and helpful tools that help me streamline by processes and expand my business! Thank you so much Groom Pro Pos!!!
Response from Punchey
Thanks, John! Glad to hear you're enjoying GroomPro POS!
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
GroomPro POS saved my business!
Reviewed on 2017/05/17
Pros
I am not what you consider technologically saavy and GroomPro's platform made it very easy for me to get up and running.
Response from Punchey
Hey Larry! Very happy you are enjoying GroomPro POS!
GroomPro POS FAQs
Below are some frequently asked questions for GroomPro POS.Q. What type of pricing plans does GroomPro POS offer?
GroomPro POS offers the following pricing plans:
- Starting from: US$79.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Good: $49 per location/month (1000 contacts) Better: $69 per location/month (10,000 contacts) Best: $89+ per location/month (unlimited contacts)
Q. Who are the typical users of GroomPro POS?
GroomPro POS has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does GroomPro POS support?
GroomPro POS supports the following languages:
English
Q. Does GroomPro POS support mobile devices?
GroomPro POS supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does GroomPro POS integrate with?
GroomPro POS integrates with the following applications:
Google Forms, Jotform, Mailchimp, Meta for Business, SurveyMonkey, Typeform, Wufoo
Q. What level of support does GroomPro POS offer?
GroomPro POS offers the following support options:
FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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