About LoyaltyLion

LoyaltyLion is a data-driven loyalty and engagement platform utilized by eCommerce brands worldwide. Merchants use LoyaltyLion to create fully customised loyalty programs and increase customer engagement, retention and spend with points and rewards, referrals, integrations, customer communications, and more. LoyaltyLion’s points and rewards are designed to give customers a reason to return and spend at the user’s store. Customers can earn points for any on-site activity, including purchases, leaving reviews or making referrals. LoyaltyLion allows customers to exchange points for rewards such as vouchers or gift cards. Users can also set custom rewards like free products or shipping.

Users can send customers personalized loyalty emails to remind them of their available points balance and to encourage site visits. On-site loyalty notifications alert customers to any other available rewards or earning opportunities while browsing. Desktop and mobile notifications help users reach program members on whichever device they use. LoyaltyLion supports fully branded loyalty experiences, allowing users to create and customize their own full-page loyalty program complete with their store’s main theme. Users can embed their loyalty components on either product or post-purchase pages, and encourage advocacy from existing customers by promoting incentivized email, social and mobile referrals. Customers can also receive points for social media likes and shares. Users can analyze loyalty data to gain insight into program performance, as well as individual buying behaviors. LoyaltyLion integrates with marketing tools like ESPs, help desks, subscription partners, and review platforms.

Pricing starting from:

US$159,00/month

  • Free Trial
  • Free Version
  • Subscription

Key benefits of LoyaltyLion

• Encourage repeat purchases by rewarding onsite activities such as site visits, purchases, birthdays, and more.

• Offer rewards including free shipping, exclusive products and money off vouchers.

• Encourage customers to act as advocates by incentivizing positive reviews with points.

• Use loyalty emails and on-site notifications to keep customers engaged and communicate points.

• Acquire customers more cost-effectively through referrals via email, Facebook, Messenger, Twitter and WhatsApp.

• Create up to four customizable tiers with exclusive benefits and place customers in tiers based on behaviours or actions.

• Create an integrated loyalty program with an interactive, on-brand loyalty experience customised to reflect your brand.

Devices

Business size

S M L

Markets

Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

Supported Languages

Arabic, Chinese, Czech, Danish, Dutch and 21 others, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

Pricing starting from:

US$159,00/month

  • Free Trial
  • Free Version
  • Subscription

Images

Follow the simple setup wizard to launch in minutes
Encourage customers to return with loyalty rewards and inbuilt reminder emails
Reward customers for successful referrals via Facebook, Twitter, email, and blogs
Each store can offer different rewards and incentives
View 5 more
LoyaltyLion video LoyaltyLion screenshot: Follow the simple setup wizard to launch in minutes LoyaltyLion screenshot: Encourage customers to return with loyalty rewards and inbuilt reminder emails LoyaltyLion screenshot: Reward customers for successful referrals via Facebook, Twitter, email, and blogs LoyaltyLion screenshot: Each store can offer different rewards and incentives

Features

Total features of LoyaltyLion: 29

  • A/B Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Customer Activity Tracking
  • Customizable Branding
  • Discount Management
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Templates
  • Loyalty Program
  • Member Portal
  • Membership Management
  • Multi-Language
  • Promotions Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Referral Tracking
  • Rewards Management
  • Template Management
  • Third Party Integrations
  • Widgets
  • eCommerce Management

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Reviews

Overall rating

4,8 /5
(15)
Value for Money
4,6/5
Features
4,6/5
Ease of Use
4,7/5
Customer Support
4,6/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 15
Alex J.
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Very good loyalty software but could use a few upgrades

Reviewed on 2019/04/01

Overall I've been happy with Loyalty Lion. For the price compared to other solutions out there, it...

Overall I've been happy with Loyalty Lion. For the price compared to other solutions out there, it can't be beat. Would highly recommend to anyone looking for a loyalty program for their store.

Pros

It's quite easy to use and integrate with BigCommerce. They also have a lot of great features such as points for following on social media, writing reviews, referring friends, etc in addition to points for purchase. They also have a great email platform that sends our emails to customers when they sign up, when they have enough points to redeem a voucher, as well as a monthly reminder to use their points.

Cons

I would like to see an updated user interface. It's showing it's age. I would also like the ability for customers to automatically use their points during checkout (I believe this is available for Shopify but not BigCommerce, which we use).

Ben S.
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to setup and requires very little attention once the loyalty programs are running

Reviewed on 2018/12/04

Loyalty Lion are a great company to work with. They like to keep things simple, as do we, and the...

Loyalty Lion are a great company to work with. They like to keep things simple, as do we, and the approach is working nicely.

Pros

Once setup, this requires very little attention. The integrations are great and admin dashboard is easy to navigate and use. The customer service team are always fast to respond if you ever need them.

Cons

The emails that are sent out from Loyalty Lion out of the box can be basic in appearance, but with the ability to hook up with Mailchimp and Bronto etc. for sending this hasn't held us back.

Verified Reviewer
Overall rating
  • Industry: Commercial Real Estate
  • Company size: 201-500 Employees
  • Used Monthly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Good Tools

Reviewed on 2018/12/04

Pros

Options
Price
Facilityes
Look and Feel
Speed

Cons

Only English
Time of Propagation

learning curve

Carlos G.
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Incredible Price Structure | Easy to Set-up | Powerful Features | Incredible Customization &...

Reviewed on 2018/12/19

Paid more at the beginnig than with our previous loyalty program (S-Loyalty), but the value was...

Paid more at the beginnig than with our previous loyalty program (S-Loyalty), but the value was incredible. Customer value went way up, and I was able to see which rewards get used the most, and get a higher Customer Lifetime Value.

Pros

Pricing is incredible for larger companies, and I've compared between Smile.io, Swell, S-Loyalty, and Loyalty Lion.

The set up is easy, and integrations available are superb. Plus you can customize rewards to really influence customer behaviors to maximize customer value, either through revenue or engagement.

Cons

Would love if they could have more integrations to other apps, which I'm sure with time they will.

Danny T.
Overall rating
  • Industry: Food & Beverages
  • Company size: 2-10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

The most powerful one-click integration Rewards program out there!

Reviewed on 2018/12/04

I would recommend LL to any Shopify merchant that is looking to get started with a robust one-click...

I would recommend LL to any Shopify merchant that is looking to get started with a robust one-click integrated Rewards program!

Pros

Thanks to how easy it was to migrate from our old rewards program and simple it was to set up with LoyaltyLion, we were able to launch really quickly and saw an immediate increase in customer engagement and retention!

Cons

The only downside is that we use ReCharge for our subscription platform and LoyaltyLion doesn't integrate too deeply with ReCharge. You can generate ReCharge coupons using LL but you can't reward customers for month after month loyalty.

Response from LoyaltyLion

Thanks for the feedback Danny! Merchants using our integration with ReCharge are able to reward month after month loyalty using tiers - for example a customer who subscribes could be put into an exclusive subscriber tier and therefore get access to exclusive benefits that non-subscribers don¿t receive. Please do get in touch with [email protected] if you¿d like assistance getting that set up.

Showing 5 reviews of 15 Read all reviews

LoyaltyLion FAQs

Below are some frequently asked questions for LoyaltyLion.

LoyaltyLion offers the following pricing plans:

  • Starting from: US$159,00/month
  • Pricing model: Free, Subscription
  • Free Trial: Available

LoyaltyLion's pricing is based on the number of orders a store receives per month. A free plan is available on Shopify, but there are four other paid plans. - Small Business (800 orders per month): $159 per month - Classic (up to 2000 orders per month): $399 per month - Advanced (up to 4000 orders per month): $699 per month - Enterprise: Contact LoyaltyLion for pricing information

We do not have any information about LoyaltyLion features

LoyaltyLion has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

LoyaltyLion supports the following languages:

Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

LoyaltyLion supports the following devices:

LoyaltyLion integrates with the following applications:

Bigcommerce, Bronto Marketing Platform, Feefo, HubSpot Marketing Hub, Klaviyo, Magento Commerce, Mailchimp, Shopify, Shopify Plus, Trustpilot, Zendesk

LoyaltyLion offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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