Voilà

Voilà

Employee scheduling tool for managers & employees

4.8/5 (5 reviews)

Voilà Overview

Voila is an employee scheduling tool which benefits both managers and employees by allowing both to manage shift schedules, facilitate shift swaps, track attendance, and more. The cloud-based platform allows management to setup custom approval workflows and notify employees immediately by email, push, or SMS when schedule changes occur. Voila is designed to set employee scheduling on autopilot by automating swaps, prioritizing the most qualified employees, allowing employees to input their availability in a self service manner, and facilitate their own shift swaps when necessary.

Voila aims to help managers to reduce their time spent planning schedules by defining staffing requirements for each shift and then offering automation tools such as prioritizing based on availability and seniority, notifications of vacant shifts, approval routing, and more. When employees report an absence, Voila automatically sends a notification to the most qualified available employee to fill the open position, and notifications can be sent via SMS, email, or push.

Employees can utilize the Voila self service portal to view their schedules, request shift swaps, and input their availability in order to ensure that they are only given shifts that align with their availability. Voila also facilitates self service shift swaps, with employees able to request a replacement within the app, without the need for manager intervention. The Voila algorithm then fills this vacancy with another employee based on manager requirements and employee availability.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Canada, United States

Supported Languages

English, French

Voilà Reviews

Overall rating
4.8/5
100% positive reviews
4
Excellent
1
Very good
0
Average
0
Poor
0
Terrible
Audrey B.

The best application ever !

Used Daily for 6-12 months
Reviewed on 2019/03/19
Review Source: Capterra

Pros

The application Voilà! makes my life so much easier. With about 60 employees and many replacements to manage, it only takes one click for employees to find their replacement. No need to contact people one by one, it's great! In addition, employees only need to enter their availability and when I create or open a new shift, all available employees who are qualified are automatically notified and can apply to take the shift. Very easy to use, you'll notice a great time saving every day.

Cons

I would to be able to drag and drop the shift without having to enter all the informations again

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Loic C.

Restaurant Staff Managing

Used Daily for 1-5 months
Reviewed on 2019/03/15
Review Source: Capterra

Scheduling and roster building tool.
Managing the working teams and staff.
On the go, always available.
Gives freedom to the employees by asking shift swaps, easy availability settings.
Employees ranking system.
Overall human ressources tool, and they are adding more options every week.

Pros

Once my schedule frame and rosters are set up, managing our weekly needs is super efficient.
We can keep our minds off basic tasks such as employees shifts swaps, managing staff availabilities.
I can see that a lot of human ressources settings are getting progressivly added and it is a great managing tool.
The software / app team are always improving Voila considering our specific needs.

Cons

As any complex app / software, at first you need to get used to the basic functions. Considering Voila is mainly to set up your team rosters and schedules, so drawing the first frame is a little bit of work.
The laptop version is still better than the app - for the admin crew. For the employees it's perfect.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Myriam D.

Manager savior

Used Daily for 6-12 months
Reviewed on 2019/03/19
Review Source: Capterra

Pros

This app totally saved my life as a manager!!
I used to spend so much time on employe's schedule. With this app, they get more independency but I keep ''control'' regarding approval of their demands. It's just so much faster and easier.
Also, the app is really user friendly. Everyone got used to it really quickly.

Cons

The only thing I would add is the option of asking for a period of time off. For exemple, if one of my employe need to take a full week off for vacation, the app could take care of asking subs for every of their shift in the week.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Verified Reviewer

My employees can now help making schedules

Used Daily for 1-5 months
Reviewed on 2019/03/24
Review Source: Capterra

Like the software and the availability of the company's owners to listen to our requests and develop new features for our reality when possible.

Pros

Employees can contribute to the scheduling process
All communications are done trhough the app
Love having a manager app to approve shifts and replacements anytime

Cons

Still not connected to our payroll software, but for the price, it is worth importing an excel sheet every two weeks. They do not do company specific upgrades so we have to wait for our request to be implemented at large to get them. At least they are quick to take action.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Valerie C.

Super helpful software to manage ever-changing employee schedules

Used Daily for 1-5 months
Reviewed on 2018/12/12
Review Source: Capterra

Pros

This software has really simplified my daily routine. I was able to include my team leads in the approval process and employees really do like the feature to create their own schedules and to exchange an upcoming shift.

Cons

The software is missing a lunch/coffee break management option. In my industry, all breaks have to be scheduled because the workflow never stops. The reminder feature would help our employees to take their break on time.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Voilà Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Contact Voila for pricing information.

Voilà Features

  • Activity Dashboard
  • Automatic Notifications
  • Employee Database
  • Employee Management
  • Employee Self Service

  • API
  • Activity Tracking
  • Applicant Tracking
  • Customizable Branding
  • Customizable Reporting
  • Data Import/Export
  • Employee Onboarding
  • Employee Portal
  • Performance Management
  • Real Time Reporting
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Self Service Portal
  • Third Party Integration

Additional information for Voilà

Key features of Voilà

  • Automated Scheduling
  • Calendar Management
  • Employee Database
  • Messaging
  • Mobile Access
  • Resource Management

Benefits

• Allow employees to input their own availability and Voila will generate a schedule based on this data.

• Alert employees and managers to any changes in schedules via email, SMS, or push notifications.

• Setup custom approval workflows to route time off or shift change requests to managers for approval.

• Facilitate self service shift swaps between employees, with Voila automatically filling vacant shift openings with other available and suitable employees when swaps are requested.

• Ensure that employees are always aware of their upcoming shifts by providing anywhere, anytime access to team schedules via the Voila mobile app.

Voilà FAQs

Below are some frequently asked questions for Voilà.

Q. What type of pricing plans does Voilà offer?

Voilà offers the following pricing plans:

Pricing model: Subscription

Free Trial: Available

Contact Voila for pricing information.

Q. What are the main features of Voilà?

Voilà offers the following features:

  • Automated Scheduling
  • Calendar Management
  • Employee Database
  • Messaging
  • Mobile Access
  • Resource Management

Q. Who are the typical users of Voilà?

Voilà has the following typical customers:

Mid Size Business, Small Business

Q. What languages does Voilà support?

Voilà supports the following languages:

English, French

Q. What type of pricing plans does Voilà offer?

Voilà has the following pricing plans:

Subscription

Q. Does Voilà support mobile devices?

Voilà supports the following devices:

Android, iPhone, iPad

Q. What other apps does Voilà integrate with?

We do not have any information about what integrations Voilà has

Q. What level of support does Voilà offer?

Voilà offers the following support options:

Online Support, Phone Support