DeskAlerts

4.3 (13)
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Send alerts to employees via mobile, email, SMS or desktop

About DeskAlerts

DeskAlerts is an internal communications solution which allows businesses to send alerts to staff via any corporate devices, including PCs, mobile devices, tablets, and more. Businesses can utilize one single platform to send out alerts to over 10,000 users in a matter of seconds, to ensure everyone receives important business announcements and updates.

With DeskAlerts, management can send pop-up desktop alerts to employees' screens that block their work until the message has been read. Alerts can also be sent out to employees via mobile push notifications, SMS messages, or emails, meaning alerts will always be received and seen by all employees. The DeskAlerts software automatically tracks and stores alert activity and views with centralized storage that provides instant reporting on user receipt and message views. Businesses can create secure and seamless workflows with DeskAlerts’ integration capabilities with Active Directory, SSO, and API integrations.

When there is any sudden issue or critical situation, users with the relevant permissions can instantly notify all employees or specific departments. DeskAlerts allows users to utilize one interface to directly send a newsletter or announcements about important company events to employees' desktops or mobile devices. These messages can’t be skipped, ignored or minimized and will even appear on screens that are locked, on standby or on screensaver mode.

Pricing starting from:

US$3,300.00/year

  • Free Version
  • Free Trial
  • Subscription

Key benefits of DeskAlerts

• DeskAlerts allows users to send messages straight to employees' computer desktops and mobile devices in the form of pop-up notifications that can't be skipped or ignored.

• DeskAlerts helps to free up the time of IT departments by keeping all staff informed about IT issues. It prevents misunderstandings and aims to reduce the number of incoming calls that arise as a result.

• DeskAlerts allows users to send scheduled messages that cannot be missed or ignored about upcoming IT events, so all employees are guaranteed to be in the know and reduce the number of random failures of expensive and time-consuming IT operations.

• With the quick surveys functionality, HR specialists can receive timely feedback, and the desktop alerts can bypass email overload and help employees find out the most important news in a timely manner.

• Users can integrate DeskAlerts with third party systems for single sign on (SSO), ERM, helpdesk, call center management, and more, as well as Active Directory and the DeskAlerts API.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Argentina, Australia, Austria, Belgium, Canada and 18 others

Supported Languages

English, French, German, Korean, Portuguese and 1 others

Pricing starting from:

US$3,300.00/year

  • Free Version
  • Free Trial
  • Subscription

Images

DeskAlerts Software - DeskAlerts Corporate Screensaver
DeskAlerts Software - DeskAlerts Desktop Alert
DeskAlerts Software - DeskAlerts Scrolling Ticker
DeskAlerts Software - DeskAlerts Scrolling Ticker in use
DeskAlerts Software - DeskAlerts GUI (schedule alerts)
View 7 more
DeskAlerts video
DeskAlerts video
DeskAlerts Software - DeskAlerts Corporate Screensaver
DeskAlerts Software - DeskAlerts Desktop Alert
DeskAlerts Software - DeskAlerts Scrolling Ticker
DeskAlerts Software - DeskAlerts Scrolling Ticker in use
DeskAlerts Software - DeskAlerts GUI (schedule alerts)

Features

Total features of DeskAlerts: 32

  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity/News Feed
  • Alerts/Notifications
  • Communication Management
  • Contact Management
  • Customizable Branding
  • Digital Signage
  • Email Alerts
  • Email Management
  • Geolocation
  • Geotargeting
  • Mass Notifications
  • Mobile Alerts
  • Multi-Channel Communication
  • Newsletter Management
  • Notification Scheduling
  • Pulse Surveys
  • Real-Time Chat
  • Real-Time Notifications
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • Single Sign On
  • Survey/Poll Management
  • Surveys & Feedback
  • Templates
  • Third-Party Integrations
  • Visual Notifications

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SnapComms

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Flinkit

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Reviews

Overall rating

4.3 /5
(13)
Value for Money
4/5
Features
4.5/5
Ease of Use
4.5/5
Customer Support
4.8/5

Already have DeskAlerts?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 13
Olivier
Olivier
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Good tool for instant notification

Reviewed on 2021/03/16

We were looking for an easy-to-use and nice looking "popup" tool with delegation capabilities and...

We were looking for an easy-to-use and nice looking "popup" tool with delegation capabilities and straight-forward notification push (we need a fast annoucement system). Deskalert do the job, with limited resources.
You may use it avery basically or even use one of the numerous features that help you to meet your specific needs.

Pros

Easy to use to reach users to inform them about important information.
Good layout and capabilities.
Delegation is possible to allw users to use the tool for their own purposes.

Cons

Deployement of agent was had but they enhanced the auto-deploy feature (not yet used) and self branding customisation remains limited even if the message content is fully customisable.

Response from DeskAlerts

Dear Olivier, we are proud to get such great feedback!

Thank you very much for taking the time to describe your experience with DeskAlerts. We are happy that the software meets your requirements. We count ourselves lucky for customers like you!

We appreciate you mentioning the auto-deploy feature. It took some time to develop it, but in the end, we got a lot of positive feedback from our customers.

Thank you again for your opinion!

John
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

This is a great business alerting system

Reviewed on 2024/10/07

The support was wonderful and quick. It was tricky to install at first but the support team...

The support was wonderful and quick. It was tricky to install at first but the support team assisted wonderfully.

Pros

I researched top Alerting type systems for work environment.

Cons

We needed to constant updates to the client interface but that has been fixed now.

Jody
Overall rating
  • Industry: Hospitality
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Do not recommend

Reviewed on 2024/10/07

Poor, support team tried to fix issues but never could. We requested a refund and were denied,...

Poor, support team tried to fix issues but never could. We requested a refund and were denied, after making our case and explaining we hadn't been able to use the product we were simply ignored.

Pros

We didn't find anything that we liked about the software except for the demo

Cons

We spent over a month trying to get it to work and it had problem after problem, from having to have prerequisite software installed, multiple support articles that were different, no resolution on issues for example the cloud server would stall and stop sending alerts, had to request support to reboot over and over, no resolution

Alternatives Considered

SnapComms

Reasons for Switching to DeskAlerts

We ended up leaving DeskAlerts, went over to SnapComms. Much better product that works with amazing support and a lower cost
Kumaren
Overall rating
  • Industry: Telecommunications
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

DEskAlerts Review

Reviewed on 2024/10/11

brilliant overall experience from deployment to easy use of the console and sending out alerts,...

brilliant overall experience from deployment to easy use of the console and sending out alerts, updates, and surveys, made super easy.

Pros

ease of setup
ease of deployment
excellent functions
excellent support

Cons

Creating templates could be made easier, especially with company logos etc

Siti Saleha
Siti Saleha
Overall rating
  • Industry: Telecommunications
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

DeskAlerts review

Reviewed on 2022/03/28

Pros

I've used DeskAlerts to deliver IT warnings regarding planned downtime's and technical challenges. While our email platform has been having troubles, DeskAlerts allows individuals to view the notifications even if they are undergoing other technological issues.

Cons

It might be challenging to determine whether users have seen published messages. Some issues, such as the inability to stop the display are fixed swiftly by the support staff in no time, which i should give more credits to the support and developer team.

Showing 5 reviews of 13 Read all reviews

DeskAlerts FAQs

Below are some frequently asked questions for DeskAlerts.

DeskAlerts offers the following pricing plans:

DeskAlerts is available in a range of different pricing packages. Contact DeskAlerts for more information and to get a pricing quote.

DeskAlerts has the following typical customers:

201–500, 501–1,000, 1,001–5,000

DeskAlerts supports the following languages:

English, French, German, Korean, Portuguese, Spanish

DeskAlerts supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

DeskAlerts integrates with the following applications:

Microsoft Teams

DeskAlerts offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Related categories

See all software categories found for DeskAlerts.