---
description: Learn how Critizr can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Critizr Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Survey Software](/directory/234/survey/software) > [Critizr](/software/116255/critizr)

# Critizr

Canonical: https://www.getapp.za.com/software/116255/critizr

> Critizr is an all-in-one customer feedback \& experience management platform which enables the collection, processing, and analysis of customer feedback. The solution supports data collection through multiple channels, real-time customer satisfaction analysis, performance measurement, and more.
> 
> Verdict: Rated **3.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Critizr

• Feedback can be collected through a variety of channels, including emails, Facebook, interactive kiosks, Tripadvisor, mobile apps, and more.

• Question paths can be personalized with complete question formats, including CSAT, NPS, multiple choice, and more.

• Multiple feedback collection modules enable the collection of feedback continuously throughout the customer journey, providing users with insight into all stages of the buying experience.

• Customer satisfaction and performance of each point of sale can be analyzed in real time, and shared between users.

• Critizr’s APIs allow users to collect and add data to their CRM system for use in targeted marketing campaigns.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.0/5** | 1 Reviews |
| Ease of Use | 3.0/5 | Based on overall reviews |
| Customer Support | 3.0/5 | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: Critizr
- **Location**: London, UK
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$0,01
- **Pricing model**:  (Free version available)
- **Pricing Details**: Contact Critizr for pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German
- **Available Countries**: United Kingdom, United States

## Features

- API
- Alerts/Notifications
- Complaint Monitoring
- Customer Experience Management
- Customer Segmentation
- Customizable Questions
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Import/Export
- Data Security
- Email Management
- Email Marketing
- Feedback Management
- Knowledge Management
- Mobile Survey
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Negative Feedback Management
- Offline Response Collection

## Integrations (2 total)

- Salesforce Sales Cloud
- Zendesk Suite

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Survey Software](https://www.getapp.za.com/directory/234/survey/software)

## Related Categories

- [Survey Software](https://www.getapp.za.com/directory/234/survey/software)
- [Customer Experience Software](https://www.getapp.za.com/directory/601/customer-experience/software)
- [Customer Satisfaction Software](https://www.getapp.za.com/directory/1029/customer-satisfaction/software)

## Alternatives

1. [Typeform](https://www.getapp.za.com/software/91581/typeform) — 4.7/5 (945 reviews)
2. [UmfrageOnline](https://www.getapp.za.com/software/131259/enquetes-maken) — 4.6/5 (1553 reviews)
3. [Google Forms](https://www.getapp.za.com/software/112857/google-forms) — 4.7/5 (11363 reviews)
4. [SurveyMonkey](https://www.getapp.za.com/software/2371/surveymonkey) — 4.6/5 (10426 reviews)
5. [Jotform](https://www.getapp.za.com/software/10191/jotform-4-0) — 4.7/5 (2794 reviews)

## Reviews

### "Critizr - avis" — 3.0/5

> **Florent** | *07 December 2022* | Telecommunications | Recommendation rating: 6.0/10
> 
> **Pros**: Critizr est un outil de création et d'analyse de sondage très pratique, il peut envoyer des sondages via des mails. Je vois l'aspect pratique car on peut aussi répondre à un sondage avec nos téléphones donc c'est sympa.
> 
> **Cons**: Le design manque un peu je trouve, le logiciel pourrait être amélioré.

## Links

- [View on GetApp](https://www.getapp.za.com/software/116255/critizr)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/critizr/> |
| en-AE | <https://www.getapp.ae/software/116255/critizr> |
| en-AU | <https://www.getapp.com.au/software/116255/critizr> |
| en-CA | <https://www.getapp.ca/software/116255/critizr> |
| en-GB | <https://www.getapp.co.uk/software/116255/critizr> |
| en-IE | <https://www.getapp.ie/software/116255/critizr> |
| en-NZ | <https://www.getapp.co.nz/software/116255/critizr> |
| en-SG | <https://www.getapp.sg/software/116255/critizr> |
| en-ZA | <https://www.getapp.za.com/software/116255/critizr> |
| es | <https://www.getapp.es/software/116255/critizr> |
| es-CL | <https://www.getapp.cl/software/116255/critizr> |
| es-CO | <https://www.getapp.com.co/software/116255/critizr> |
| es-MX | <https://www.getapp.com.mx/software/116255/critizr> |
| fr | <https://www.getapp.fr/software/116255/critizr> |
| fr-BE | <https://fr.getapp.be/software/116255/critizr> |
| fr-CA | <https://fr.getapp.ca/software/116255/critizr> |
| nl | <https://www.getapp.nl/software/116255/critizr> |
| nl-BE | <https://www.getapp.be/software/116255/critizr> |

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