About Showpass

Showpass is an online ticketing platform that helps event organizers in North America to sell more tickets, merchandise and manage sales, check-ins, guest lists, stats and more from the palm of their hand. With Showpass, event-goers can find the latest events, buy tickets and get in quickly—right from their phone. Users can set up and sell tickets in minutes, send email and SMS marketing communications, and use M-commerce checkout with the Facebook Official Events integration. Showpass also enables Wordpress, Squarespace and custom site white label ticketing.

When creating an event in Showpass, users can include a description and photos, enter the location, date and time of the event, and configure ticket sales. Users can also sell items online before the event such as food, beverages, ‘Skip-The-Line’ and merchandise. Attendees can get a glimpse of the event’s seating layout and choose where they want to sit, and event organizers can offer variable pricing, as well as season tickets. With mobile check-in features, users can turn any smartphone into a ticket scanner and take payments securely at the door via the Showpass mobile app for Android and iOS. Showpass automatically tracks all sales and commissions, and enables users to restrict cash sales by individual. Organizers are also provided with various features for RFID scanning, as well as gate scanners which enable event-goers to self-scan their ticket’s QR code.

Event organizers love the Facebook integration, which verifies the event’s talent, and share’s the event to their followers. In addition to growing their reach, it also allows ticket buyers to buy tickets and merchandise in as little as two clicks. No account set up needed, allowing those impulse buys to happen without a second thought.

The solution includes co-branded marketing which allows event organizations to publish their event on the Showpass website, along with emails and social media, meaning their event gets shared with tens of thousands of ticket purchasers. Event organizers can keep their guests in-the-know about upcoming shows, early-bird tickets, and special events with Campaign Monitor, an email tool that comes with the Showpass package. With drag-and-drop templates, creating an email is simple and helps generates ticket sales. Real-time metrics inform event organizers on gate stats and which attendees scanned in. Sales tracking features tell users exactly who their biggest promoters are, and link tracking and reports show users where to focus their sales efforts for events. Showpass also includes features for inventory tracking with real-time ticket sale tracking availability and event analytics.

Key benefits of Showpass

• Give anyone with a smartphone the ability to sell tickets and promote your event, with the permissions you select.

• Sell more merchandise, drink tickets and food before gates even open.

• Own your traffic with white-labelled ticketing on your own Wordpress, Squarespace, or custom site.

• Setup early-bird specials, social sharing discounts, and auto-release ticketing to sell out your event.

• Manage staff and volunteer payment permissions through the app.

• Track door sales and dollars at the gate, so you never have to worry about your cashbox.

• Showpass’ Facebook integration lets your buyers purchase right from your Facebook event page in just two clicks.

• Accept payments at the door with an integrated POS system

• Advanced payouts available on contract

Devices

Business size

S M L

Markets

United States, Canada

Supported Languages

English

Images

Easily add e-commerce check-out for your tickets directly on your own website or right from your Facebook event page
Let your attendees get a glimpse of what they’re buying and easily choose where they want to sit, with customized layouts
Event analytics will help you make the right decisions to sell out your event
Give anyone with a smartphone the ability to sell tickets and promote your event, with the permissions you select
Users simply scan the Showpass QR code to instantly check in any tickets or products under their account
View 6 more
Showpass screenshot: Easily add e-commerce check-out for your tickets directly on your own website or right from your Facebook event page Showpass screenshot: Let your attendees get a glimpse of what they’re buying and easily choose where they want to sit, with customized layouts Showpass screenshot: Event analytics will help you make the right decisions to sell out your event Showpass screenshot: Give anyone with a smartphone the ability to sell tickets and promote your event, with the permissions you select Showpass screenshot: Users simply scan the Showpass QR code to instantly check in any tickets or products under their account

Features

Total features of Showpass: 32

  • ACH Payment Processing
  • Automated Sales
  • Barcode Generation
  • Barcode Scanning
  • Barcode Support
  • Capacity Management
  • Credit Card Processing
  • Customer Database
  • Discount Management
  • Electronic Payments
  • Email Marketing Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Labeling
  • Mobile Integration
  • Multi-Currency
  • POS
  • POS Integration
  • Print Management
  • RFID Scanning
  • Registration Management
  • Reporting & Statistics
  • Reservations Management
  • Sales Orders
  • Sales Reporting
  • Sales Tracking
  • Social Network Marketing
  • Surveys & Feedback
  • Volunteer Management
  • eCommerce Management

Alternatives

Eventilla

4,7
#1 Alternative to Showpass
Eventilla helps businesses manage planning, registration, communication, feedback, invitations, and more across live...

Whova

4,8
#2 Alternative to Showpass
Whova is a cloud-based event management software that enables businesses, universities, exhibitors, and government...

Eventzilla

4,4
#3 Alternative to Showpass
Eventzilla provides the same top shelf features as industry leading solutions but still remains the most affordable...

RSVPify

4,8
#4 Alternative to Showpass
RSVPify is a cloud-based event management solution designed to help organizations manage invitations, ticketing, guest...

Reviews

Overall rating

4,8 /5
(122)
Value for Money
4,7/5
Features
4,6/5
Ease of Use
4,5/5
Customer Support
4,8/5

Already have Showpass?

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Showing 5 reviews of 122
Jeff K.
Overall rating
  • Industry: Hospitality
  • Company size: 5 001-10 000 Employees
  • Used Other for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ShowPass to Keep Your Event or Find an Event

Reviewed on 2020/03/15

As noted above, Showpass is currently showing a sense of care and concern with the pandemic...

As noted above, Showpass is currently showing a sense of care and concern with the pandemic coronavirus by giving their clients a sense of less worry as events are being cancelled or postponed. Truly stepping out front to ensure credits, refunds and a general sense of compassion as we all endure this terrifying time in our world. Their commitment to our ( me as a user ) safety and well being with minimal losses that are out of our general handling are exactly what Showpass is playing a larger role in. This gives a lot of us a sense of satisfaction and excellent customer service. They are a large leader in event sales and in the scope for people putting on these events as well. They keep us a little calmer by showing how well they value their clients.

Pros

I wanted to express gratitude as it plays out in Today's current situation with covid-19 and the health and safety of event goers. I am purely a user and have not used my showpass account in quite some time. Aside from having excellent event purchase options and tickets to the best, I have seen what a positive position the company is taking to put some peace of mind to those of us scared by or impacted by the current coronavirus outbreak. This company is showing that we ( the clients) matter by backing ticket sales with refundable options or to back out by choice with virtually no penalty. Truly a step above by alerting their client list rather than by having us do the work.

Cons

I like the layout and in this particular review noted very positive aspects. As a user there are basic little things that might give me a sense of lesser satisfaction - pricing for events as an example-but there isn't anything on a larger scale at this time that bothers me.

Wendy G.
Overall rating
  • Industry: Sports
  • Company size: 11-50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Crankworx Review

Reviewed on 2019/12/31

I enjoy the personalized customer service that Showpass provides. You can get in touch with...

I enjoy the personalized customer service that Showpass provides. You can get in touch with Showpass using their chat box and receive replies to questions in a timely manner. There have been a few glitches that I have identified and let Showpass know which they have subsequently fixed to ensure everything works as it should. There has also been functionality that we wanted to see on the Showpass platform, and they have been very open to us making these suggestions for improvements, and they have implemented these suggestions over the past year. Showpass is an easy platform to use and we love the widgets that allow us to sell tickets directly on our website, without having to redirect customers to the Showpass website. The Showpass Dashboard app is a great tool when monitoring capacity levels at the door of your event. Very addictive checking the app daily to see how many tickets have sold as well :)

Pros

The ability to sell ticket packages/multi passes that contain more than one event to our customers, and the ease of sending out complimentary tickets to sponsors/partners via email, were the main reasons we switched to using Showpass as our ticketing platform. We send out lots of free tickets to partners/VIPs so having all the events as an option in one screen and being able to select more than one event at a time was a huge win for us.

Cons

I wish there was a bit more of a draft view when setting up products, whereby you can see what the customer will see, including total costs including fees and taxes etc for tickets, without having to make the event visible to the public/live. It would also be great to have a little more event specific settings rather than settings that apply to all events i.e. if you only want someone to see certain stats for an event, or give a colleague access to one event only, not all events etc.

Sheena B.
Overall rating
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

review

Reviewed on 2021/01/30

good overall experience

good overall experience

Pros

single event builds are easy - i like being able to customize ticket text and confirmation emails

Cons

recurring events are tedious to build
recurring events are listed out of order in organizer info & widgets
small programming errors arise for recurring events

wish there were more price options, by donation
wish there was google calendar integration

Response from Showpass

Hi Sheena,

Thanks so much for your review. We're happy to hear that you have been able to make use out of our customizable ticket text and confirmation emails.

We're always looking to make our software to be as user-friendly and seamless as possible. We will definitely take your comments into account.

-Showpass

Oliver P.
Overall rating
  • Industry: Music
  • Company size: 11-50 Employees
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Showpass Review

Reviewed on 2019/12/30

Top notch, love the low service fees

Top notch, love the low service fees

Pros

Everything is very easy to use including the app which helps with check ins and stats while away from the desktop

Cons

Not many cons. Some question take awhile to respond from reps but our main person [SENSITIVE CONTENT HIDDEN]
is amazing. Always hear back ASAP even over the holidays :)

Response from Showpass

Hi Oliver, we're glad to hear you find Showpass so easy to use! We'll take your feedback on response times back to the team. We're rolling out new chat support fairly soon which will allow you to get answers to questions sooner and connect with our team in real-time. :)

Kayla B.
Overall rating
  • Industry: Performing Arts
  • Company size: 2-10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My favorite ticketing service to-date

Reviewed on 2021/01/09

I love the suggestions it made for elevating the experience for ticket buyers. It's all very easy...

I love the suggestions it made for elevating the experience for ticket buyers. It's all very easy to share. I'm really impressed

Pros

The majority of this software is super user friendly, as someone who does not credit herself to be a whiz at technology. The customer service is prompt and friendly. The fees are very reasonable, and there are features like returns and group messaging that are very helpful.

Cons

I found there to be some runaround to get to specific places I wanted to visit on the site, it sometimes seemed unnecessary but it has been a minute since I had shows to ticket for so I can't remember the exact example.

Showing 5 reviews of 122 Read all reviews

Showpass FAQs

Below are some frequently asked questions for Showpass.

Showpass offers the following pricing plans:

  • Pricing model: Free, Subscription
  • Free Trial: Available

Pricing paid per ticket sale.

Showpass offers the following features:

  • Customer Database
  • Email Marketing
  • Event Management
  • POS
  • Registration Management
  • Surveys & Feedback
  • Volunteer Management

Showpass has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

Showpass supports the following languages:

English

Showpass supports the following devices:

Android, iPhone, iPad

Showpass integrates with the following applications:

Campaign Monitor, Facebook, Squarespace, Wordpress

Showpass offers the following support options:

Phone Support, Online Support

Related categories

See all software categories found for Showpass.