BrandWide

About BrandWide
BrandWide is a franchise sales, marketing and operations solution which enables entire franchises to connect corporate offices and franchisee locations with branded CRM and marketing tools, plus a range of other features like lead capture, appointments & tasks, sales forecasting, Microsoft Office integration, and more. The branded CRM system helps promote brand consistency across all franchise units by ensuring all businesses use the same sales processes, data entry forms, and communication templates. Users can also add their company name and logo to make the system their own. The dashboard and reports give users valuable insight into sales and marketing data such as lead conversions, marketing performance, sales pipeline, and more.
BrandWide provides corporate offices with the tools to nurture, manage and convert franchise leads, onboard new locations, and share assets, leads and branding collaterals with locations. Users can also execute social and email campaigns on behalf of locations, as well as get real-time KPIs and insights from locations. BrandWide helps users bring all locations under a common platform to streamline management processes. For franchisee locations, BrandWide enables users to organize sales and marketing activities through the CRM, and generate leads using social and email marketing. Franchisee locations can receive assets, leads, sales best practices, training and collateral all from the corporate office. Users also have access to tools to manage all projects, tasks, and activities.
Key benefits of BrandWide
• Users can capture leads automatically from their website or social media and input them directly into the BrandWide CRM.
• The dashboard and reports give users actionable insight into their sales pipeline and activities, as well as marketing performance.
• DocuSign integration streamlines contract management, allowing users to get contracts signed within the BrandWide platform.
• Use email and social marketing tools to engage leads and establish the franchise brand.
• Manage follow-up communication through emails, phone calls, and SMS messages from within the central CRM system.
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Reviews
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- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
BrandWide can be your 360 degree solution for franchise management
Reviewed on 2019/04/05
The team at BrandWide is always responsive, respectful and solution oriented.
The team at BrandWide is always responsive, respectful and solution oriented.
Pros
BrandWide offers a tremendous amount of flexibility to be sure they will meet their customers needs. No one is placed in a box with their products. Tell them what you are trying to accomplish and they will find the solution for you.
Cons
I cannot think of anything at this time
- Industry: Management Consulting
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Thank you!
Reviewed on 2024/10/07
Pros
Avik and Manu are both extremely helpful and great to work with.
Cons
It is a little difficult to understand the system, but the team is very helpful whenever we get stuck.
Alternatives Considered
FranConnectReasons for Switching to BrandWide
Better features for lower price. I liked that we could brand it.- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A simple and easy CRM with a great range of features that drive increased sales
Reviewed on 2024/03/15
The product and the support from the team at BrandWise is excellent.
The product and the support from the team at BrandWise is excellent.
Pros
The workflow and automation features linked with the ability to track prospect interactions creates a powerful CRM. Understanding your prospect and client behaviours equates to more sales.
Cons
It had handled every task I've needed it to do so there is nothing to not like.
- Industry: Entertainment
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Director Franchise Development
Reviewed on 2025/02/05
Happy with their system and support. It’s easy to reach their team, and they’re always available to...
Happy with their system and support. It’s easy to reach their team, and they’re always available to walk you through anything. Support gets 5 stars as well!
Pros
Easy, efficient, and affordable—this CRM meets all our needs. The ability to send FDDs directly through the system is a great feature.
Cons
No cons I can think of at the moment. I appreciate that they are continuously evolving and improving their CRM.
- Industry: Education Management
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
BrandWide Delivers
Reviewed on 2024/11/22
BrandWide enabled seamless communication with my customers, ensuring I stayed in constant contact...
BrandWide enabled seamless communication with my customers, ensuring I stayed in constant contact and never missed a lead. Their platform allowed me to effectively guide prospects through our lead funnel, maintaining engagement at every stage. [sensitive content hidden] and [sensitive content hidden] were always accessible, offering exceptional support throughout the process. They helped us set up our account, which gave us the confidence to deliver outstanding customer service from the start.
Pros
Customer service and support was ALWAYS timely and helpful.
Cons
I liked everything about their platform and team. Great people!
BrandWide FAQs
Below are some frequently asked questions for BrandWide.Q. What type of pricing plans does BrandWide offer?
BrandWide offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Not Available
Contact BrandWide for pricing information.
Q. Who are the typical users of BrandWide?
BrandWide has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does BrandWide support?
BrandWide supports the following languages:
English
Q. Does BrandWide support mobile devices?
BrandWide supports the following devices:
Q. What other apps does BrandWide integrate with?
BrandWide integrates with the following applications:
Docusign, Eventbrite, Google Workspace, Microsoft 365, Stripe, Xero
Q. What level of support does BrandWide offer?
BrandWide offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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