About Sales Sling

Sales Sling is a cloud-based dialer and lead management platform for sales teams which offers tools for converting leads into sales, managing sales pipelines, making outbound calls using the auto-dialer function, tracking and recording both inbound and outbound calls, managing employee performance, and more. With Sales Sling, sales teams gain a fully customizable lead management system which can be adapted to suit sales pipelines, a range of workforce management tools that can be utilized seamlessly by both in-house and remote employees, administrative tools like call recording and employee performance reporting, and more.

With Sales Sling, sales teams can carry out campaigns and use the integrated web phone to make and receive calls directly within the system. Calls can be tracked and recorded for agent performance monitoring, and the platform provides daily campaign stats on metrics such as total calls, lead conversions, conversions by agent, and more. Gamification tools, such as agent leaderboards, help encourage agents to work towards goals. Agents can be ranked based on number of sales closed, number of calls, conversion ratio, or other custom measures. Sales Sling also offers appointment scheduling tools with which agents can set up appointments for field reps with leads that they have on the phone. All scheduled appointments can be accessed within the calendar tool.

Key benefits of Sales Sling

• Utilize the predictive dialer function to increase call volume. The automated dialer can launch calls to several numbers at once and routes calls to agents only once they are connected.

• Encourage agents to perform quickly and efficiently with gamification tools such as leaderboards which rank agents based on custom metrics such as number of calls, and call times.

• Record calls between agents and prospects in order to store the data within the system. Recordings can be used to monitor agent performance and to maintain a full contact history.

• Gain insight into calls with Sales Sling’s call reporting dashboards which generate reports in real time on the number of calls, number of conversions, and more.

• Benefit from Sales Sling’s smart dispositions which allow agents to easily track call outcomes by clicking predetermined disposition buttons that appear automatically after each call.

Devices

Business size

S M L

Markets

Canada, United States

Supported Languages

English

Images

Real-time analytics provide users with insight into agent and team performance
The agent dashboard allows agents to monitor their campaigns
Leads are automatically added to the sales pipeline based on call dispositions
Calls can be made within the platform and recorded to maintain a complete contact history
View 5 more
Sales Sling video
Sales Sling screenshot: Real-time analytics provide users with insight into agent and team performance Sales Sling screenshot: The agent dashboard allows agents to monitor their campaigns Sales Sling screenshot: Leads are automatically added to the sales pipeline based on call dispositions Sales Sling screenshot: Calls can be made within the platform and recorded to maintain a complete contact history

Features

Total features of Sales Sling: 66

  • Activity Dashboard
  • Alerts / Escalation
  • Appointment Management
  • Auto-Dialer
  • Automatic Call Distribution
  • Blended Call Center
  • By-Extension Reporting
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Disposition
  • Call Duration
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Transfer
  • Call Volume
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Campaign Specific Caller ID
  • Channel Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customizable Caller ID
  • Dashboard Creation
  • Email Templates
  • Employee Management
  • FCC Compliance
  • FTC Compliance
  • Gamification
  • IVR / Voice Recognition
  • Inbound Call Center
  • Inbound Reporting
  • Interaction Tracking
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • List Management
  • Manual Dialer
  • Monitoring
  • Outbound Call Center
  • Outbound Reporting
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Power Dialer
  • Predictive Dialer
  • Preview Dialer
  • Progressive Dialer
  • Real Time Monitoring
  • Reporting & Statistics
  • Reporting/Analytics
  • Third Party Integrations
  • Unattended Call Management
  • Who Answered Log

Alternatives

CloudTalk

4,6
#1 Alternative to Sales Sling
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VICIdial

4,7
#2 Alternative to Sales Sling
VICIdial is an open source call center solution with outbound predictive dialing and features for handling inbound or...

Genesys Cloud

4,1
#3 Alternative to Sales Sling
Genesys Cloud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and...

Ytel

3,9
#4 Alternative to Sales Sling
Great for lead gen and companies with advanced outbound calling and texting needs. TCPA, FCC, and CRTC compliant when...

Reviews

Overall rating

4,4 /5
(24)
Value for Money
4,4/5
Features
4/5
Ease of Use
4,3/5
Customer Support
4,4/5

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Showing 5 reviews of 24
Nick H.
Overall rating
  • Industry: Oil & Energy
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Been a good ride so far....

Reviewed on 2018/07/27

We use Sales Sling for a Dialer, and CRM. It has worked great for both.

We use Sales Sling for a Dialer, and CRM. It has worked great for both.

Pros

I love how versatile the software is. All calls are recorded and cataloged with the correct contacts.

Cons

That it can only be used as a dialer while using Google Chrome, and is not able to be used on mobile devices.

Steven G.
Overall rating
  • Industry: Telecommunications
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

SalesSling For Our Company

Reviewed on 2018/07/30

We never had such a good all in one software that basically runs our call center.Its ease could be...

We never had such a good all in one software that basically runs our call center.Its ease could be taught to anyone and its great that we can monitor and step in on calls too right from our own desk. The customer service is impeccable. They know and get support tickets done super quick. They are also always on top of their game on updates and knowing whats wrong as soon as it occurs.

Pros

the function ability and ease of use is incredible never though it could be so easy. The monitoring is probably the best though.

Cons

i dont think their are any cons. the only thing i don't like is when you have two windows open it wont let you use the soft phone. Then you have to close out the windows hit shift+ F5 and re-sign in.

Aaron G.
Overall rating
  • Industry: Financial Services
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Fast CRM

Reviewed on 2018/07/30

I wanted to increase the output of phone calls. Sales sling is amazing at doing that.

I wanted to increase the output of phone calls. Sales sling is amazing at doing that.

Pros

Ability to make calls extremely fast with one touch dialing and one button logging.
There is a lot to love about this CRM if you need your people to make calls at a rapid pace. It is not out of the question to double your call output. Short learning curve to get up and running.

Cons

Our company name doesn't show up on the caller ID. Since we are a financial institution, it is very important that people see our company name when we call. There are some minor issues that need to be worked out.

Verified Reviewer
Overall rating
  • Industry: Restaurants
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Benefit to some

Reviewed on 2019/02/01

Pros

It's functionality adds value in specific departments -- the reporting features, the track of internal data, etc.

Cons

However the added benefit is limited to specific departments. The Salesling phone feature doesn't provide any added benefit to certain departments because of its limited capabilities -- no transfer, conference, etc. -- and frequent bugs.

Response from Sales Sling

Hi, thank you for the feedback!

Our web phone does actually have conferencing and transferring capabilities. You can even set up dispositions to automatically transfer/conf. in certain users or phone numbers.

We may also be able to help out with some of the other limitations you are experiencing. We would love to hear from you at [email protected] or 888-205-9746

Scott B.
Overall rating
  • Industry: Financial Services
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use software

Reviewed on 2019/02/01

I have been using this software since it was released. Much easier to use then sales force. I truly...

I have been using this software since it was released. Much easier to use then sales force. I truly like that it has an integrated phone and can be used as a dialer.

Pros

Completely customization to each user. Easy to navigate around. Full calendar with appointment reminders. Its a complete Dialer, CRM, and Applicant tracking system.

Cons

Sometimes when you are working in the bucket view, it does not save the settings or buckets you have open.

Response from Sales Sling

Thank you for the review, Scott!

We appreciate your business!

Showing 5 reviews of 24 Read all reviews

Sales Sling FAQs

Below are some frequently asked questions for Sales Sling.

Sales Sling offers the following pricing plans:

  • Starting from: US$49,99/month
  • Pricing model: Subscription
  • Free Trial: Available

Contact Sales Sling for pricing information.

We do not have any information about Sales Sling features

Sales Sling has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Sales Sling supports the following languages:

English

Sales Sling supports the following devices:

Sales Sling integrates with the following applications:

Act!, HubSpot CRM, Keap, Salesforce Sales Cloud, SugarCRM, Zapier, Zoho CRM

Sales Sling offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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