IXACT Contact

Real estate CRM & marketing automation

4,4 /5 (130 reviews) Write a Review!

IXACT Contact Overview

What is IXACT Contact?

IXACT Contact is a web-based real estate CRM that helps realtors and agents stay organized while building lasting relationships with past clients, prospects and important referral sources. The platform makes it easy to stay in touch with clients in a way that's personalized, relevant and timely. IXACT Contact also includes automated, professionally designed and written monthly real estate e-newsletters and targeted drip email campaigns.

IXACT Contact’s built-in CRM tool helps users manage their leads and business pipeline, as well as keep-in-touch calls, email marketing, and active business through an attractive user interface and customizable home page. Users can manage rich contact profiles and categorization, as well as create automated task and appointment reminders with real-time sync with Google, Outlook, and more. The intelligent Keep in Touch Coach adapts as contacts move through the sales pipeline to ensure users stay in touch with contacts at the right time, and in the right ways.

IXACT Contact’s marketing experts provide users with monthly e-Newsletters and targeted drip email campaigns that are professionally written and ready-to-go (as well as mobile responsive). Users can create attractive e-Card templates for new listings, just solds, birthdays, holidays, and more. Users can even add video to their email marketing with the BombBomb integration. IXACT Contact provides realtors and agents with a custom, beautifully-designed, and professionally-written website with full social media integration and a done-for-you blog. Powerful lead generation and lead capture features enable users to showcase their business and services.

IXACT Contact Overview

Pricing

Starting from
US$39,00/month

Pricing options

Free Trial
Subscription
Value for money

$39/month, billed monthly or $33/month, billed annually.


IXACT Contact Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Manage contacts, leads, and keep-in-touch calls with IXACT Contact’s CRM tools
Create engaging, monthly e-newsletters that are mobile responsive using attractive e-Card templates for new listings, just solds, birthdays, holidays, and more
Build rich contact profiles including social media information and photos
Integrate listings into your website with IReal Estate Website IDX.
IXACT Contact video IXACT Contact screenshot: Manage contacts, leads, and keep-in-touch calls with IXACT Contact’s CRM tools IXACT Contact screenshot: Create engaging, monthly e-newsletters that are mobile responsive using attractive e-Card templates for new listings, just solds, birthdays, holidays, and more IXACT Contact screenshot: Build rich contact profiles including social media information and photos IXACT Contact screenshot: Integrate listings into your website with IReal Estate Website IDX.

IXACT Contact Reviews

IXACT Contact Reviews

Overall rating
4,4
/
5
Excellent
74

Very good
44

Average
9

Poor
1

Terrible
2

Value for Money
4,5
Features
4,2
Ease of Use
4,2
Customer Support
4,6
91% recommended this app
Daniel l B.

A great CRM for new or seasoned agents!

My experience has been a great one! I use the platform every day with the letters I use for marketing and the tracking of my business and reminders. I love that the system keeps copies of my emails in the notes to each client along with my notes. The website moves fast and all the information I am looking for is at my fingertips in a few clicks.


Martin M.

Time management saver

For me and my business it’s the best fit!


Ryan H.

lead management


Lori D.

Horrible CRM

Not solving anything with Exact. Just acting as a 'place holder' of my contacts. Too much work and they make it complicated.


Michael R.

Keeps me on track

IXACT Contact has enabled me to keep in constant communication with my SOI and leads. It also reminds me of tasks and holds me accountable to keep in communication.


Daniel l B.
Industry: Real Estate
Company size: 1 001-5 000 Employees

A great CRM for new or seasoned agents!

Used Daily for 2+ years
Reviewed on 2018/08/05
Review Source: Capterra

My experience has been a great one! I use the platform every day with the letters I use for marketing and the tracking of my business and reminders. I love that the system keeps copies of my emails in the notes to each client along with my notes. The website moves fast and all the information I am looking for is at my fingertips in a few clicks.

Pros

From day one in 2013, I have loved the ease of use. Set up was easy with all the help offered by Ixact. The APP works great and most of the features on the website are available are on the APP.

Cons

With the launch of the new Ixact Contact website this year, there are no cons. Ixact has made it a mission to always listen to its subscribers and make enhancements and find additional services at a great value.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Martin M.
Industry: Real Estate
Company size: Self Employed

Time management saver

Used Daily for 2+ years
Reviewed on 2020/08/28
Review Source: Capterra

For me and my business it’s the best fit!

Pros

Love the monthly news letter. Great Canadian content. Love the ease to customize monthly or just let it go out.

Cons

Anything I didn’t like I suggested as ideas for upgrades. They have implemented changes.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Ryan H.
Industry: Real Estate
Company size: 11-50 Employees

lead management

Used Weekly for 2+ years
Reviewed on 2020/10/01
Review Source: Capterra

Pros

It automatically adds prospects from web leads

Cons

managing web leads is extremely clunky, to see what they viewed you have to go into back end of website and have another place to sort leads that doesnt communicate well with CRM. It is such a chore to effectively manage these leads I usually just ignore them. Also it is frustrating that we cant have different email responses for different signup form and have way more customization and automation. RLP just release free CRM with AI abilities that appears to be leap and bounds ahead in automatically working leads. If there is not significant improvement in this area on ixact, I will likely be switching to the free company software

Response from IXACT Contact Solutions

Hi Ryan,

Thank you for your feedback. Customer feedback like yours helps us to continue to make the system better. The IXACT Contact CRM allows you to set a specific follow up campaign based on which form of your IXACT Contact agent website was completed. We would love to connect with you to help set this up for your IXACT Contact agent website. Please contact us at [email protected] or 1-866-265-6990.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Lori D.
Industry: Real Estate
Company size: Self Employed

Horrible CRM

Used Weekly for 2+ years
Reviewed on 2020/06/02
Review Source: Capterra

Not solving anything with Exact. Just acting as a 'place holder' of my contacts. Too much work and they make it complicated.

Pros

The support staff are helpful and friendly.

Cons

1. They "updated" their system, now you must scroll down and open each section for each category main contact person, home address, work address, spouse instead of having a main profile page with all the info. Seriously, They can't have husband/ wife info in the same section? Then you must open a section for a place of employment one for the main contact and then spouse/partner.
Unable to have more than 3 people as contacts i.e roommates. I convert a lot of leases into sales.
2. Can not search for a person by the full name you mist search either first or last name.
3. They have a pre-written monthly newsletter but I must re-write because their pre-written newsletter is so bad. Essentially the same gibberish; I am your agent, I know all about this I am so great, call me. Can not do a mass removal of the newsletter for either each client or entire data base. You must individually remove each month for each client - OMG.
4. Their online tutorials are limited and feeble.
NOT a robust system.

Response from IXACT Contact Solutions

Hi Lori, We are sorry to hear that you didn't find quite what you were looking for in IXACT Contact and would like the opportunity to make it better. Customer feedback is what makes our system better for everyone, and we understand the system may not be the right CRM for for all realtors. If you would like to provide your contact information so we may have a representative contact you directly for any additional feedback we would be happy to connect. You can reach Shannon McGee, Sales Director of IXACT Contact at 1-866-665-0018 ext 223 | 416-256-5018.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Michael R.
Industry: Real Estate
Company size: Self Employed

Keeps me on track

Used Daily for 2+ years
Reviewed on 2020/08/28
Review Source: Capterra

IXACT Contact has enabled me to keep in constant communication with my SOI and leads. It also reminds me of tasks and holds me accountable to keep in communication.

Pros

I like the ease of use of the many features of IXACT Contact. This system has everything I need to stay on track with my leads, past clients and SOI. I can track my business and IXACT Contact holds me accountable. The monthly e-newsletters are very well written.

Cons

For me, there is some difficulty and confusion when working in the "properties" tab.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,4/10
Based on 130 user ratings
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IXACT Contact Pricing

IXACT Contact Pricing

Starting from
US$39,00/month
Free Trial
Subscription
Value for money

$39/month, billed monthly or $33/month, billed annually.

$39/month, billed monthly or $33/month, billed annually.

Value for Money
4,5/5
Based on 130 user ratings
Compare value for money rating with alternatives
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IXACT Contact Features

IXACT Contact Features

API
Accounting Management
Activity Dashboard
Activity Tracking
Automatic Notifications
Billing & Invoicing
Contact Database
Contact Management
Document Management
Document Storage
Electronic Payments
Email Notifications
Maintenance Scheduling
Reminders
Reporting & Statistics
Search Functionality
Self Service Portal
Task Management
Third Party Integration
Work Order Management
Features
4,2/5
Based on 130 user ratings
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Categories

Additional information for IXACT Contact

Additional information for IXACT Contact

Key features of IXACT Contact

  • Appointment Management
  • Auto-Responders
  • Calendar Management
  • Campaign Management
  • Contact Database
  • Contact Management
  • Direct Mail Management
  • Email Marketing
  • Lead Management
  • Lead Scoring
  • Prospecting Tools
  • Referral Tracking
  • Shared Contacts
  • Task Management
  • Website Management

Benefits

• Organize and manage all your contacts using rich contact profiles and categorization tools. You can sync all contacts within Google, Outlook, and more in real time to keep track of leads.

• IXACT Contact’s automation and intelligence features prompt you when to make a call, send a follow-up email, schedule a visit, and more to ensure you’re keeping in touch with contacts at just the right time and in just the right ways.

• IXACT Contact completely automates the social media marketing process by regularly posting exclusive and engaging content from top tier publications for you, including a custom branded landing page and lead capture form.

• IXACT Contact putts all your contact data together in one organized and easy-to-manage database to reduce time hunting for contact information.

• IXACT Contact's team of experts provide you with professionally written and designed monthly e-Newsletters that look amazing on mobile. View advanced campaign reports to see who is opening and clicking on your emails.

IXACT Contact FAQs

IXACT Contact FAQs

Below are some frequently asked questions for IXACT Contact.

Q. What type of pricing plans does IXACT Contact offer?

IXACT Contact offers the following pricing plans:

Starting from: US$39,00/month

Pricing model: Subscription

Free Trial: Available

$39/month, billed monthly or $33/month, billed annually.

Q. What are the main features of IXACT Contact?

IXACT Contact offers the following features:

  • Appointment Management
  • Auto-Responders
  • Calendar Management
  • Campaign Management
  • Contact Database
  • Contact Management
  • Direct Mail Management
  • Email Marketing
  • Lead Management
  • Lead Scoring
  • Prospecting Tools
  • Referral Tracking
  • Shared Contacts
  • Task Management
  • Website Management

Q. Who are the typical users of IXACT Contact?

IXACT Contact has the following typical customers:

Small Business, Mid Size Business

Q. What languages does IXACT Contact support?

IXACT Contact supports the following languages:

English

Q. What type of pricing plans does IXACT Contact offer?

IXACT Contact has the following pricing plans:

Subscription

Q. Does IXACT Contact support mobile devices?

IXACT Contact supports the following devices:

Android, iPhone

Q. What other apps does IXACT Contact integrate with?

IXACT Contact integrates with the following applications:

BombBomb, Facebook, Gmail, Google Workspace, LinkedIn, Microsoft Excel, Microsoft Outlook, Microsoft Word, Twitter

Q. What level of support does IXACT Contact offer?

IXACT Contact offers the following support options:

Phone Support, FAQs, Online Support, Video Tutorials, Knowledge Base