IXACT Contact Overview
What is IXACT Contact?
IXACT Contact is a web-based real estate CRM that helps realtors and agents stay organized while building lasting relationships with past clients, prospects and important referral sources. The platform makes it easy to stay in touch with clients in a way that's personalized, relevant and timely. IXACT Contact also includes automated, professionally designed and written monthly real estate e-newsletters and targeted drip email campaigns.
IXACT Contact’s built-in CRM tool helps users manage their leads and business pipeline, as well as keep-in-touch calls, email marketing, and active business through an attractive user interface and customizable home page. Users can manage rich contact profiles and categorization, as well as create automated task and appointment reminders with real-time sync with Google, Outlook, and more. The intelligent Keep in Touch Coach adapts as contacts move through the sales pipeline to ensure users stay in touch with contacts at the right time, and in the right ways.
IXACT Contact’s marketing experts provide users with monthly e-Newsletters and targeted drip email campaigns that are professionally written and ready-to-go (as well as mobile responsive). Users can create attractive e-Card templates for new listings, just solds, birthdays, holidays, and more. Users can even add video to their email marketing with the BombBomb integration. IXACT Contact provides realtors and agents with a custom, beautifully-designed, and professionally-written website with full social media integration and a done-for-you blog. Powerful lead generation and lead capture features enable users to showcase their business and services.
IXACT Contact Overview
Pricing
Pricing options
$39/month, billed monthly or $33/month, billed annually.
IXACT Contact Features
Media
IXACT Contact Reviews
IXACT Contact Reviews
A great CRM for new or seasoned agents!
My experience has been a great one! I use the platform every day with the letters I use for marketing and the tracking of my business and reminders. I love that the system keeps copies of my emails in the notes to each client along with my notes. The website moves fast and all the information I am looking for is at my fingertips in a few clicks.
Horrible CRM
Not solving anything with Exact. Just acting as a 'place holder' of my contacts. Too much work and they make it complicated.
Keeps me on track
IXACT Contact has enabled me to keep in constant communication with my SOI and leads. It also reminds me of tasks and holds me accountable to keep in communication.
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A great CRM for new or seasoned agents!
Pros
From day one in 2013, I have loved the ease of use. Set up was easy with all the help offered by Ixact. The APP works great and most of the features on the website are available are on the APP.
Cons
With the launch of the new Ixact Contact website this year, there are no cons. Ixact has made it a mission to always listen to its subscribers and make enhancements and find additional services at a great value.
Time management saver
For me and my business it’s the best fit!
Pros
Love the monthly news letter. Great Canadian content. Love the ease to customize monthly or just let it go out.
Cons
Anything I didn’t like I suggested as ideas for upgrades. They have implemented changes.
lead management
Pros
It automatically adds prospects from web leads
Cons
managing web leads is extremely clunky, to see what they viewed you have to go into back end of website and have another place to sort leads that doesnt communicate well with CRM. It is such a chore to effectively manage these leads I usually just ignore them. Also it is frustrating that we cant have different email responses for different signup form and have way more customization and automation. RLP just release free CRM with AI abilities that appears to be leap and bounds ahead in automatically working leads. If there is not significant improvement in this area on ixact, I will likely be switching to the free company software
Response from IXACT Contact Solutions
Hi Ryan,
Thank you for your feedback. Customer feedback like yours helps us to continue to make the system better. The IXACT Contact CRM allows you to set a specific follow up campaign based on which form of your IXACT Contact agent website was completed. We would love to connect with you to help set this up for your IXACT Contact agent website. Please contact us at [email protected] or 1-866-265-6990.
Horrible CRM
Not solving anything with Exact. Just acting as a 'place holder' of my contacts. Too much work and they make it complicated.
Pros
The support staff are helpful and friendly.
Cons
1. They "updated" their system, now you must scroll down and open each section for each category main contact person, home address, work address, spouse instead of having a main profile page with all the info. Seriously, They can't have husband/ wife info in the same section? Then you must open a section for a place of employment one for the main contact and then spouse/partner.
Unable to have more than 3 people as contacts i.e roommates. I convert a lot of leases into sales.
2. Can not search for a person by the full name you mist search either first or last name.
3. They have a pre-written monthly newsletter but I must re-write because their pre-written newsletter is so bad. Essentially the same gibberish; I am your agent, I know all about this I am so great, call me. Can not do a mass removal of the newsletter for either each client or entire data base. You must individually remove each month for each client - OMG.
4. Their online tutorials are limited and feeble.
NOT a robust system.
Response from IXACT Contact Solutions
Hi Lori, We are sorry to hear that you didn't find quite what you were looking for in IXACT Contact and would like the opportunity to make it better. Customer feedback is what makes our system better for everyone, and we understand the system may not be the right CRM for for all realtors. If you would like to provide your contact information so we may have a representative contact you directly for any additional feedback we would be happy to connect. You can reach Shannon McGee, Sales Director of IXACT Contact at 1-866-665-0018 ext 223 | 416-256-5018.
Keeps me on track
IXACT Contact has enabled me to keep in constant communication with my SOI and leads. It also reminds me of tasks and holds me accountable to keep in communication.
Pros
I like the ease of use of the many features of IXACT Contact. This system has everything I need to stay on track with my leads, past clients and SOI. I can track my business and IXACT Contact holds me accountable. The monthly e-newsletters are very well written.
Cons
For me, there is some difficulty and confusion when working in the "properties" tab.
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IXACT Contact Pricing
IXACT Contact Pricing
$39/month, billed monthly or $33/month, billed annually.
$39/month, billed monthly or $33/month, billed annually.
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IXACT Contact Features
IXACT Contact Features
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Categories
Categories
Additional information for IXACT Contact
Additional information for IXACT Contact
Key features of IXACT Contact
- Appointment Management
- Auto-Responders
- Calendar Management
- Campaign Management
- Contact Database
- Contact Management
- Direct Mail Management
- Email Marketing
- Lead Management
- Lead Scoring
- Prospecting Tools
- Referral Tracking
- Shared Contacts
- Task Management
- Website Management
Benefits
• Organize and manage all your contacts using rich contact profiles and categorization tools. You can sync all contacts within Google, Outlook, and more in real time to keep track of leads.
• IXACT Contact’s automation and intelligence features prompt you when to make a call, send a follow-up email, schedule a visit, and more to ensure you’re keeping in touch with contacts at just the right time and in just the right ways.
• IXACT Contact completely automates the social media marketing process by regularly posting exclusive and engaging content from top tier publications for you, including a custom branded landing page and lead capture form.
• IXACT Contact putts all your contact data together in one organized and easy-to-manage database to reduce time hunting for contact information.
• IXACT Contact's team of experts provide you with professionally written and designed monthly e-Newsletters that look amazing on mobile. View advanced campaign reports to see who is opening and clicking on your emails.
IXACT Contact FAQs
IXACT Contact FAQs
Below are some frequently asked questions for IXACT Contact.
Q. What type of pricing plans does IXACT Contact offer?
IXACT Contact offers the following pricing plans:
Starting from: US$39,00/month
Pricing model: Subscription
Free Trial: Available
$39/month, billed monthly or $33/month, billed annually.
Q. What are the main features of IXACT Contact?
IXACT Contact offers the following features:
- Appointment Management
- Auto-Responders
- Calendar Management
- Campaign Management
- Contact Database
- Contact Management
- Direct Mail Management
- Email Marketing
- Lead Management
- Lead Scoring
- Prospecting Tools
- Referral Tracking
- Shared Contacts
- Task Management
- Website Management
Q. Who are the typical users of IXACT Contact?
IXACT Contact has the following typical customers:
Small Business, Mid Size Business
Q. What languages does IXACT Contact support?
IXACT Contact supports the following languages:
English
Q. What type of pricing plans does IXACT Contact offer?
IXACT Contact has the following pricing plans:
Subscription
Q. Does IXACT Contact support mobile devices?
IXACT Contact supports the following devices:
Android, iPhone
Q. What other apps does IXACT Contact integrate with?
IXACT Contact integrates with the following applications:
BombBomb, Facebook, Gmail, Google Workspace, LinkedIn, Microsoft Excel, Microsoft Outlook, Microsoft Word, Twitter
Q. What level of support does IXACT Contact offer?
IXACT Contact offers the following support options:
Phone Support, FAQs, Online Support, Video Tutorials, Knowledge Base
My experience has been a great one! I use the platform every day with the letters I use for marketing and the tracking of my business and reminders. I love that the system keeps copies of my emails in the notes to each client along with my notes. The website moves fast and all the information I am looking for is at my fingertips in a few clicks.