About IXACT Contact

IXACT Contact is a web-based real estate CRM that helps realtors and agents stay organized while building lasting relationships with past clients, prospects and important referral sources. The platform makes it easy to stay in touch with clients in a way that's personalized, relevant and timely. IXACT Contact also includes automated, professionally designed and written monthly real estate e-newsletters and targeted drip email campaigns.

IXACT Contact’s built-in CRM tool helps users manage their leads and business pipeline, as well as keep-in-touch calls, email marketing, and active business through an attractive user interface and customizable home page. Users can manage rich contact profiles and categorization, as well as create automated task and appointment reminders with real-time sync with Google, Outlook, and more. The intelligent Keep in Touch Coach adapts as contacts move through the sales pipeline to ensure users stay in touch with contacts at the right time, and in the right ways.

IXACT Contact’s marketing experts provide users with monthly e-Newsletters and targeted drip email campaigns that are professionally written and ready-to-go (as well as mobile responsive). Users can create attractive e-Card templates for new listings, just solds, birthdays, holidays, and more. Users can even add video to their email marketing with the BombBomb integration. IXACT Contact provides realtors and agents with a custom, beautifully-designed, and professionally-written website with full social media integration and a done-for-you blog. Powerful lead generation and lead capture features enable users to showcase their business and services.

Key benefits of IXACT Contact

• Organize and manage all your contacts using rich contact profiles and categorization tools. You can sync all contacts within Google, Outlook, and more in real time to keep track of leads.

• IXACT Contact’s automation and intelligence features prompt you when to make a call, send a follow-up email, schedule a visit, and more to ensure you’re keeping in touch with contacts at just the right time and in just the right ways.

• IXACT Contact completely automates the social media marketing process by regularly posting exclusive and engaging content from top tier publications for you, including a custom branded landing page and lead capture form.

• IXACT Contact putts all your contact data together in one organized and easy-to-manage database to reduce time hunting for contact information.

• IXACT Contact's team of experts provide you with professionally written and designed monthly e-Newsletters that look amazing on mobile. View advanced campaign reports to see who is opening and clicking on your emails.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

Manage contacts, leads, and keep-in-touch calls with IXACT Contact’s CRM tools
Create engaging, monthly e-newsletters that are mobile responsive using attractive e-Card templates for new listings, just solds, birthdays, holidays, and more
Build rich contact profiles including social media information and photos
Integrate listings into your website with IReal Estate Website IDX.
View 5 more
IXACT Contact video
IXACT Contact screenshot: Manage contacts, leads, and keep-in-touch calls with IXACT Contact’s CRM tools IXACT Contact screenshot: Create engaging, monthly e-newsletters that are mobile responsive using attractive e-Card templates for new listings, just solds, birthdays, holidays, and more IXACT Contact screenshot: Build rich contact profiles including social media information and photos IXACT Contact screenshot: Integrate listings into your website with IReal Estate Website IDX.

Features

Total features of IXACT Contact: 62

  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Auto-Responders
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Campaign Planning
  • Categorisation/Grouping
  • Client/Property Matching
  • Commission Calculations
  • Commission Management
  • Contact Database
  • Contact Management
  • Content Library
  • Content Management
  • Customer Database
  • Customizable Branding
  • Customization
  • Data Import/Export
  • Data Synchronization
  • Direct Mail Management
  • Document Management
  • Drip Campaigns
  • Email Invitations & Reminders
  • Email Marketing
  • Goal Setting / Tracking
  • Historical Reporting
  • Interaction Tracking
  • Interaction Tracking
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Listing Management
  • Mobile Access
  • Newsletter Management
  • Pipeline Management
  • Property Management
  • Prospecting Tools
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • SMS Messaging
  • Sales Automation
  • Sales Pipeline Management
  • Sales Reports
  • Search/Filter
  • Segmentation
  • Shared Contacts
  • Social Media Integration
  • Task Management
  • Third Party Integrations
  • Transaction History
  • Visual Analytics
  • Website Integration
  • Website Management

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Reviews

Overall rating

4,4 /5
(130)
Value for Money
4,5/5
Features
4,2/5
Ease of Use
4,2/5
Customer Support
4,6/5

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Showing 5 reviews of 130
Daniel l B.
Overall rating
  • Industry: Real Estate
  • Company size: 1 001-5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A great CRM for new or seasoned agents!

Reviewed on 2018/08/05

My experience has been a great one! I use the platform every day with the letters I use for...

My experience has been a great one! I use the platform every day with the letters I use for marketing and the tracking of my business and reminders. I love that the system keeps copies of my emails in the notes to each client along with my notes. The website moves fast and all the information I am looking for is at my fingertips in a few clicks.

Pros

From day one in 2013, I have loved the ease of use. Set up was easy with all the help offered by Ixact. The APP works great and most of the features on the website are available are on the APP.

Cons

With the launch of the new Ixact Contact website this year, there are no cons. Ixact has made it a mission to always listen to its subscribers and make enhancements and find additional services at a great value.

Tricia T.
Overall rating
  • Industry: Real Estate
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

This was IXACT(ly) what I needed!

Reviewed on 2020/07/08

Their customer service was great while exploring the option of using this product, easy to set up,...

Their customer service was great while exploring the option of using this product, easy to set up, easy to use, I can't complain. I truly have had a great experience with this product.

Pros

I have used old CRM's in the past and this one far surpasses them. It is easy on the eyes, user friendly and easier to navigate. you can customize your goals and track your progress along the way. The touch follow-up system helps retain my past clients in a meaningful way. Birthday and special date reminders help me create connections with my clients. The monthly newsletter is an added hands-off touch. Great product and am glad I made the switch!

Cons

Since setting up the system I have not had any problems and cannot think of anything I would like to change. All in all a great product!

Response from IXACT Contact Solutions

So great to hear your awesome feedback, Tricia!

Lori D.
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Horrible CRM

Reviewed on 2020/06/02

Not solving anything with Exact. Just acting as a 'place holder' of my contacts. Too much work...

Not solving anything with Exact. Just acting as a 'place holder' of my contacts. Too much work and they make it complicated.

Pros

The support staff are helpful and friendly.

Cons

1. They "updated" their system, now you must scroll down and open each section for each category main contact person, home address, work address, spouse instead of having a main profile page with all the info. Seriously, They can't have husband/ wife info in the same section? Then you must open a section for a place of employment one for the main contact and then spouse/partner.
Unable to have more than 3 people as contacts i.e roommates. I convert a lot of leases into sales.
2. Can not search for a person by the full name you mist search either first or last name.
3. They have a pre-written monthly newsletter but I must re-write because their pre-written newsletter is so bad. Essentially the same gibberish; I am your agent, I know all about this I am so great, call me. Can not do a mass removal of the newsletter for either each client or entire data base. You must individually remove each month for each client - OMG.
4. Their online tutorials are limited and feeble.
NOT a robust system.

Response from IXACT Contact Solutions

Hi Lori, We are sorry to hear that you didn't find quite what you were looking for in IXACT Contact and would like the opportunity to make it better. Customer feedback is what makes our system better for everyone, and we understand the system may not be the right CRM for for all realtors. If you would like to provide your contact information so we may have a representative contact you directly for any additional feedback we would be happy to connect. You can reach Shannon McGee, Sales Director of IXACT Contact at 1-866-665-0018 ext 223 | 416-256-5018.

Peter K.
Overall rating
  • Industry: Real Estate
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Long time user of IXACT

Reviewed on 2020/08/20

Very pleasant experience and attentive.

Very pleasant experience and attentive.

Pros

This program keeps me focused and productive. I couldn’t operate & manage my Business and clients without it. I find it to be the best in the business and recommend it to all of our agents for maintaining & building their business.

Cons

The scheduling of showings should automatically feed into the IXACT calendar. A feature I’ve suggested a couple of years ago.

Response from IXACT Contact Solutions

Hi Peter,
Thank you so much for taking the time to review our product and for being a long-time customer of IXACT Contact. We value your feedback and are always looking to improve our product. Please reach out to our support team with any suggestions on how we can improve our product and be on the lookout for updates as well! :)

Michael R.
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Keeps me on track

Reviewed on 2020/08/28

IXACT Contact has enabled me to keep in constant communication with my SOI and leads. It also...

IXACT Contact has enabled me to keep in constant communication with my SOI and leads. It also reminds me of tasks and holds me accountable to keep in communication.

Pros

I like the ease of use of the many features of IXACT Contact. This system has everything I need to stay on track with my leads, past clients and SOI. I can track my business and IXACT Contact holds me accountable. The monthly e-newsletters are very well written.

Cons

For me, there is some difficulty and confusion when working in the "properties" tab.

Response from IXACT Contact Solutions

Hi Michael,
Thanks for your great review and we appreciate you using IXACT Contact! Please do not hesitate to reach out to our Customer Support team should you face any difficulties with the system! :)

Showing 5 reviews of 130 Read all reviews

IXACT Contact FAQs

Below are some frequently asked questions for IXACT Contact.

IXACT Contact offers the following pricing plans:

  • Starting from: US$39,00/month
  • Pricing model: Subscription
  • Free Trial: Available

$39/month, billed monthly or $33/month, billed annually.

We do not have any information about IXACT Contact features

IXACT Contact has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

IXACT Contact supports the following languages:

English

IXACT Contact supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

IXACT Contact integrates with the following applications:

BombBomb, Facebook, Gmail, Google Workspace, LinkedIn for Business, Microsoft Excel, Microsoft Outlook, Microsoft Word, Twitter

IXACT Contact offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Related categories

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