MSB Docs

About MSB Docs
MSB Docs is a paperless document management and electronic signature capture solution for businesses of all sizes. It allows users to customize complex workflow needs and automate manual processes while adhering to global compliance with a legally admissible, cloud-based eSigning solution. MSB is a versatile solution for document-related issues such as security, storage, and efficiency. It ensures compliance by validating the software against crucial industry regulations and implementing comprehensive security measures with features like templates and team (collaboration) rooms.
Businesses can utilize MSB Docs to prepare and send documents with the ability to add signatures to documents, finalize documents, and review before signing off. The digital signature functionality allows users to sign documents online, or request signatures from clients whilst maintaining compliance and meeting legal requirements. MSB aims to save users’ time by allowing them to manage all aspects of creating, reviewing, sending, signing, and tracking documents from one central platform, and allows remote users to access all of this functionality at the same time from wherever they are. Users can integrate MSB with their existing ERP and MIS systems by connecting to the robust API.
Key benefits of MSB Docs
• MSB is 21 CFR Part 11 compliant and offers a validation package with objective evidence.
• Benefit from traditional workflows and dynamic workflow collaboration tools such as Team Rooms.
• Manage custom configurations for your instance of MSB including retention, reminders, white labeling, and more.
• Execute bulk sender operations like Send, Review and Delegate so that multiple documents can be managed at once.
• Gain additional security with OTP, 2FA, video, visual and biometric authentication.
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Reviews
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- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Overwhelmingly positive experience
Reviewed on 2022/01/07
Overall, we are very happy with the services offered by MSB Docs. We are able to minimize the paper...
Overall, we are very happy with the services offered by MSB Docs. We are able to minimize the paper and printing costs and increase productivity too. A simple audit trail shows us every detail of the signed document including the name of the signer, time, and place. Some of our team members were a bit unsure about it at first, but once they started using it, there were no complaints.
Pros
Easy track and trace
Cost-effective
Easy to navigate and sign
Cons
Not much to dislike about this product.
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Monthly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Review for MSB Docs
Reviewed on 2023/02/22
The app is working as intended. Helpful and useful especially to its target users.
The app is working as intended. Helpful and useful especially to its target users.
Pros
The app offers enough content that can help the user in documentation. It has easy to navigate UI that uses familiar buttons. The app has enough features to do its main function. Also, it has other features like electronic signatures feature which is very helpful especially in this digital age. The app has free trial wherein the user can test the usability of the app
Cons
The app could add additional and more features to engage more users.
- Industry: Mechanical or Industrial Engineering
- Company size: 11–50 Employees
- Used Monthly for Free Trial
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
MSB Review
Reviewed on 2022/02/03
Pros
Before MSB Docs, we often followed up with people to resign pages or fields in the contracts they missed while doing wet signatures. This delays the closures and sometimes discrepancies. There is less room for mistakes, delays, and frustration with MSB Docs. Happy to choose MSB Docs as our eSignature vendor
Cons
I have not faced any major problems while using MSB Docs
- Industry: Automotive
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Product!
Reviewed on 2018/09/13
My experience with MSB is 10/10. They offer excellet product and round the clock support
My experience with MSB is 10/10. They offer excellet product and round the clock support
Pros
MSBDocs helped my firm save hours of time that we spent in getting signatures and not to mention it helps in saving paper and ink, helping our planet. I have been using MSB Docs for a year now and simply love the support team. They are always available to answer my queries.
Cons
Nothing I have encountered yet. Whenever I have any issue, they modify the product in no time to resolve the issue
Response from MSB
Thanks for your review.
It draws a smile on our face to know that you are happy with our services.
You can be sure that we will keep doing our best to provide you and the rest of our users with the best service.

- Industry: Biotechnology
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
MSB Review
Reviewed on 2018/09/11
Pros
The software allows business to continue despite very busy meeting and travel schedules. I work in the outsourcing group of a pharmaceutical company, and develop hundreds of contracts every year. Some of the dollar values of these agreements are in the millions of dollars, and therefore require several levels of internal approvals. MSB makes it easy to follow processes and procedures, regardless of executive management's busy schedule. They can approve spend via MSB on their phones or their computers, and that results in faster turnarounds and implementation of the activities being approved.
Cons
I don't like the size of the tags, and it is not very easy to resize and align them to the correct place.
Response from MSB
Thanks for your feedback Linda.
We are very pleased to read this as you know we constantly strive to provide the best service.
We hope we can keep being of great help to G1 therapeutics.
Thanks for the feedback about the tags. Our development team will look into it and have it solved for our next release.
MSB Docs FAQs
Below are some frequently asked questions for MSB Docs.Q. What type of pricing plans does MSB Docs offer?
MSB Docs offers the following pricing plans:
- Starting from: US$25.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Professional plan: $25/user/month (or $240/year) Enterprise plan (multi-tenant): $35/user/month (or $336/year) Bulk/custom pricing also available. Contact MSB for more information.
Q. Who are the typical users of MSB Docs?
MSB Docs has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does MSB Docs support?
MSB Docs supports the following languages:
English, Traditional Chinese
Q. Does MSB Docs support mobile devices?
MSB Docs supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does MSB Docs integrate with?
MSB Docs integrates with the following applications:
Freshdesk, Freshsales, Freshservice
Q. What level of support does MSB Docs offer?
MSB Docs offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat
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