About Jet Interactive

Jet Interactive is a call tracking system which helps call centers and marketers track the source and result of their calls, and then feeds this information back into their CRM and/or analytics system. Jet Interactive ensures sales teams have access to real-time data (before answering the call) to see which ad has triggered the call. The platform works with both online and offline ads. Jet Interactive gives insight into which ad channels deliver sales, helping users know where to allocate their advertising spend. Users have quick access to all of their call data from the central Google Analytics call dashboard.

The Jet Interactive solution enables users to track calls from mobile call extension ads on search results pages, as well as track calls from mobile websites. The platform also records calls, integrates with Adwords and tracks call duration and calls to sale. Jet Interactive also tracks calls from desktop websites and from mediums other than Adwords like organic searches or referrals. The platform only records real calls. Jet Interactive integrates with CRM and marketing tools, helping users see exactly where calls are coming from and which ad they have just seen. Users can classify calls as real, fake, sale or no-sale, and this information is recorded in both CRM and analytics systems. Adobe Analytics integration enables users to access and analyze valuable phone call data, along with other marketing metrics.

Key benefits of Jet Interactive

• View all call data in one place from the central Google Analytics call dashboard. Users can filter call data by campaign or source.

• Adobe Analytics integration allows users to see their valuable phone call data alongside all of their other important marketing metrics.

• Jet Interactive ensures users only track real calls and not any accidental clicks.

• Call recording technology allows users to monitor sales team interactions with customers.

• Jet Interactive can track which calls have turned into sales, mapping that information down to keywords in the user’s analytics.

Devices

Business size

S M L

Markets

Australia, United States

Supported Languages

English

Images

Track all call data from a single and central location
Record and playback agent calls with customers
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Jet Interactive video
Jet Interactive screenshot: Track all call data from a single and central location Jet Interactive screenshot: Record and playback agent calls with customers

Features

Total features of Jet Interactive: 30

  • A/B Testing
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Bid Management
  • CRM
  • Call Logging
  • Call Recording
  • Call Routing
  • Call Tracking Metrics
  • Caller ID
  • Campaign Management
  • Conversion Tracking
  • Data Import/Export
  • Event Triggered Actions
  • IVR / Voice Recognition
  • Keyword Tracking
  • Monitoring
  • Multiple Scripts
  • Phone Key Input
  • Real Time Data
  • Real Time Monitoring
  • Recording
  • Reporting & Statistics
  • Sales Reports
  • Third Party Integrations
  • Voice Customization
  • Voice Mail
  • Website Analytics

Alternatives

Zendesk

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CloudTalk

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LiveAgent

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#3 Alternative to Jet Interactive
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Talkdesk

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Talkdesk provides all the benefits of enterprise contact center software, without all the complexity.

Reviews

Overall rating

5 /5
(5)
Value for Money
5/5
Features
4,8/5
Ease of Use
5/5
Customer Support
4,8/5

Already have Jet Interactive?

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Showing 5 reviews of 5
Joshua S.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Brilliant: Call Tracking That Integrates With Analytics

Reviewed on 2018/10/20

Brilliant experience. They close the advertising loop, allowing us to see call data on a keyword...

Brilliant experience. They close the advertising loop, allowing us to see call data on a keyword level. We are not way more efficient at advertising, we know what works and what doesn't. Moreover the system tracks calls, so we can see if they were effective leads or not, and coach our sales team to be better.

Pros

All out call tracking data (online & offline) is tracked and recorded in Analytics. They support all major analytics programs, but we use Google Analytics. They even provide a dashboard which shows total calls tracked, and then feed that data in on a keyword level. It has closed the loop on our advertisng.

Cons

Their team is good, but their product is high in demand. Sometimes I have to wait 2 or 3 minutes for support. They are still good, but I hope they scale their team as this is a hot product people need.

Simon mon D.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11-50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Intuitive UI, great product

Reviewed on 2019/03/16

Several clients required easy to use call tracking to monitor marketing sources of phone calls....

Several clients required easy to use call tracking to monitor marketing sources of phone calls. This allowed them to more efficiently allocate as spend and saved a great deal of money while improving quality of leads.

Pros

It was simple to use but provided all the data we needed. They were great throughout the setup and could answer any questions I had. Highly recommend.

Cons

Nothing. It did the job as advertised and I’d recommend them.

Verified Reviewer
Overall rating
  • Industry: Telecommunications
  • Company size: 11-50 Employees
  • Used Other for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Call tracking software - simplified

Reviewed on 2019/04/19

Pros

The ability to use a 100% Australian based call tracking that accurately tracks the origin and location of the call effectively.

Cons

N/A - free trial only at this stage. Will liaise further with marketing.

Ali S.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11-50 Employees
  • Used Other for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Fantastic Call Tracking & Recording Service

Reviewed on 2019/03/15

Pros

- In depth data for online and offline campaigns. So you get to see which keywords brought in sales calls. Also you can setup different numbers for different sources that also helps in allocating budget effectively.

- Great price for the services and features that are offered

- Tracks calls from mobile website; that is such a great feature for marketers and sellers online because so much traffic has moved to mobile in the past few years.

Cons

Most of the features are great. I think they need to market and inform users about some of the features in a more effective way. Maybe offering a free trial period could be a good idea where a support assistant could help the user run through various parts of the UI.

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11-50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Seamless integration & great support

Reviewed on 2019/03/15

Pros

We used Jet Interactive to measure cross channel digital campaigns and offline marketing activity. The Jet team were extremely helpful in the on-boarding for our client and supporting their development.

Cons

Any issues were promptly handled by the Jet team during our onboarding.

Showing 5 reviews of 5 Read all reviews

Jet Interactive FAQs

Below are some frequently asked questions for Jet Interactive.

Jet Interactive offers the following pricing plans:

  • Starting from: US$25,00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Contact Jet Interactive for pricing information.

We do not have any information about Jet Interactive features

Jet Interactive has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Jet Interactive supports the following languages:

English

Jet Interactive supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Jet Interactive integrates with the following applications:

Adobe Analytics, Campaign Manager Upaknee, Google Ads, Google Analytics, Google Data Studio, Marin Software, Marketo Engage, Optimizely, SAP Business One, Salesforce Sales Cloud, SugarCRM

Jet Interactive offers the following support options:

Email/Help Desk, Phone Support

Related categories

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