Jet Interactive

Jet Interactive

Call tracking system

5/5 (5 reviews)

Jet Interactive Overview

Jet Interactive is a call tracking system which helps call centers and marketers track the source and result of their calls, and then feeds this information back into their CRM and/or analytics system. Jet Interactive ensures sales teams have access to real-time data (before answering the call) to see which ad has triggered the call. The platform works with both online and offline ads. Jet Interactive gives insight into which ad channels deliver sales, helping users know where to allocate their advertising spend. Users have quick access to all of their call data from the central Google Analytics call dashboard.

The Jet Interactive solution enables users to track calls from mobile call extension ads on search results pages, as well as track calls from mobile websites. The platform also records calls, integrates with Adwords and tracks call duration and calls to sale. Jet Interactive also tracks calls from desktop websites and from mediums other than Adwords like organic searches or referrals. The platform only records real calls. Jet Interactive integrates with CRM and marketing tools, helping users see exactly where calls are coming from and which ad they have just seen. Users can classify calls as real, fake, sale or no-sale, and this information is recorded in both CRM and analytics systems. Adobe Analytics integration enables users to access and analyze valuable phone call data, along with other marketing metrics.

Pricing

Starting from
US$25,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Australia, United States

Supported Languages

English

Jet Interactive Reviews

Overall rating
5/5
100% positive reviews
5
Excellent
0
Very good
0
Average
0
Poor
0
Terrible
Joshua S.

Brilliant: Call Tracking That Integrates With Analytics

Used Daily for 2+ years
Reviewed on 2018/10/20
Review Source: Capterra

Brilliant experience. They close the advertising loop, allowing us to see call data on a keyword level. We are not way more efficient at advertising, we know what works and what doesn't. Moreover the system tracks calls, so we can see if they were effective leads or not, and coach our sales team to be better.

Pros

All out call tracking data (online & offline) is tracked and recorded in Analytics. They support all major analytics programs, but we use Google Analytics. They even provide a dashboard which shows total calls tracked, and then feed that data in on a keyword level. It has closed the loop on our advertisng.

Cons

Their team is good, but their product is high in demand. Sometimes I have to wait 2 or 3 minutes for support. They are still good, but I hope they scale their team as this is a hot product people need.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Simon mon D.

Intuitive UI, great product

Used Weekly for 1+ year
Reviewed on 2019/03/16
Review Source: Capterra

Several clients required easy to use call tracking to monitor marketing sources of phone calls. This allowed them to more efficiently allocate as spend and saved a great deal of money while improving quality of leads.

Pros

It was simple to use but provided all the data we needed. They were great throughout the setup and could answer any questions I had. Highly recommend.

Cons

Nothing. It did the job as advertised and I’d recommend them.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Ali S.

Fantastic Call Tracking & Recording Service

Used Other for 1-5 months
Reviewed on 2019/03/15
Review Source: Capterra

Pros

- In depth data for online and offline campaigns. So you get to see which keywords brought in sales calls. Also you can setup different numbers for different sources that also helps in allocating budget effectively.

- Great price for the services and features that are offered

- Tracks calls from mobile website; that is such a great feature for marketers and sellers online because so much traffic has moved to mobile in the past few years.

Cons

Most of the features are great. I think they need to market and inform users about some of the features in a more effective way. Maybe offering a free trial period could be a good idea where a support assistant could help the user run through various parts of the UI.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

10.0/10
Verified Reviewer

Seamless integration & great support

Used Weekly for 6-12 months
Reviewed on 2019/03/15
Review Source: Capterra

Pros

We used Jet Interactive to measure cross channel digital campaigns and offline marketing activity. The Jet team were extremely helpful in the on-boarding for our client and supporting their development.

Cons

Any issues were promptly handled by the Jet team during our onboarding.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Verified Reviewer

Call tracking software - simplified

Used Other for Free Trial
Reviewed on 2019/04/19
Review Source: Capterra

Pros

The ability to use a 100% Australian based call tracking that accurately tracks the origin and location of the call effectively.

Cons

N/A - free trial only at this stage. Will liaise further with marketing.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10

Jet Interactive Pricing

Starting from
US$25,00/month
Pricing options
Free Trial
Subscription
Value for money

Contact Jet Interactive for pricing information.

Jet Interactive Features

  • Activity Dashboard
  • Automatic Notifications
  • CRM Integration
  • Call Recording
  • Call Routing
  • Caller ID
  • Monitoring
  • Reporting & Statistics
  • Third Party Integration

  • API
  • Call Monitoring
  • Call Reporting
  • Call Transfer
  • Chat
  • Communication Management
  • Conferencing
  • Instant Messaging
  • Live / Video Conferencing
  • SMS Integration
  • Voice Mail

Additional information for Jet Interactive

Key features of Jet Interactive

  • CRM Integration
  • Call Recording
  • Call Routing
  • Campaign Management
  • Conversion Tracking
  • IVR / Voice Recognition
  • Instant Retrieval
  • Keyword Tracking
  • Real Time Monitoring
  • Sales Tracking

Benefits

• View all call data in one place from the central Google Analytics call dashboard. Users can filter call data by campaign or source.

• Adobe Analytics integration allows users to see their valuable phone call data alongside all of their other important marketing metrics.

• Jet Interactive ensures users only track real calls and not any accidental clicks.

• Call recording technology allows users to monitor sales team interactions with customers.

• Jet Interactive can track which calls have turned into sales, mapping that information down to keywords in the user’s analytics.

Jet Interactive FAQs

Below are some frequently asked questions for Jet Interactive.

Q. What type of pricing plans does Jet Interactive offer?

Jet Interactive offers the following pricing plans:

Starting from: US$25,00/month

Pricing model: Subscription

Free Trial: Not Available

Contact Jet Interactive for pricing information.

Q. What are the main features of Jet Interactive?

Jet Interactive offers the following features:

  • CRM Integration
  • Call Recording
  • Call Routing
  • Campaign Management
  • Conversion Tracking
  • IVR / Voice Recognition
  • Instant Retrieval
  • Keyword Tracking
  • Real Time Monitoring
  • Sales Tracking

Q. Who are the typical users of Jet Interactive?

Jet Interactive has the following typical customers:

Large Enterprises, Mid Size Business, Small Business

Q. What languages does Jet Interactive support?

Jet Interactive supports the following languages:

English

Q. What type of pricing plans does Jet Interactive offer?

Jet Interactive has the following pricing plans:

Subscription

Q. Does Jet Interactive support mobile devices?

We do not have any information about what devices Jet Interactive supports

Q. What other apps does Jet Interactive integrate with?

Jet Interactive integrates with the following applications:

Campaign Manager, Google AdWords, Google Analytics, Google Data Studio, Marin Software, Marketo, Optimizely, SAP Business One, Salesforce Sales Cloud, SugarCRM

Q. What level of support does Jet Interactive offer?

Jet Interactive offers the following support options:

Online Support, Phone Support, Video Tutorials