Trainual

Trainual

Onboarding and training software for fast-growing businesses

4.7/5 (129 reviews)

Trainual Overview

Trainual is a cloud-based training manual platform that helps small to medium sized businesses with onboarding and training new employees, contractors, interns and volunteers. The solution enables business owners, managers, and human resources professionals to organize operational knowledge, document standard operating procedures, create processes, define role based responsibilities and assign training workflows with built-in accountability.

With Trainual’s automated onboarding module, managers can assign content by role, department and location and ensure that employees receive relevant information. The testing functionality allows supervisors to monitor the progress of new hires as well as screen prospective employees. Users can search for keywords, standard operating procedures, training materials and manuals within the database and make updates and edits. The embedding tool can be used to add surveys, videos and customized forms into learning material and organize content by user roles and responsibilities. Companies can use the branding feature to add a logo and color scheme of choice within their accounts. Further, Trainual notifies employees about any changes to previously completed training materials and ensures that they review the updated content.

Trainual integrates with productivity tools such as Gusto, Zapier, Gmail, Google Sheets, Slack, Asana, Teamwork, Basecamp, Dropbox, Typeform, Harvest, Dotloop, Linkedin, and more. Firms can use the admin panel to grant access rights and assign creator permissions to allow updates and edits in documents. Trainual stores data on a PCI Level 1 compliant cloud-based server and multimedia files are stored in an Amazon Web Services cloud storage.

Pricing

Starting from
US$99,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Australia, Canada, United States

Supported Languages

English

Trainual Reviews

Overall rating
4.7/5
98% positive reviews
99
Excellent
27
Very good
3
Average
0
Poor
0
Terrible
Verified Reviewer

Just what our company needed!

Used Daily for 6-12 months
Reviewed on 2019/05/20
Review Source: Capterra

Overall, Trainual is something that every company needs, big or small. It's important to have a process where you can train your employees and then test them to see if they understood what they just learned. Trainual helps you do that with ease and helps your whole team get up to speed at the same time.

Pros

Trainual allows you to easily create a way for your employees to learn of a new subject and then they can take a test to get tested on their knowledge of the subject after going through the training materials. For our large company, it allowed us to get our employees certified, so that we felt confident that they knew the new information on the new product we were rolling out.

Cons

There are no cons that I have been able to find.

Response from Trainual

Thanks for the review -- Happy we were able to help get your team up to speed!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Sarah H.

So far so good!

Used Daily for 6-12 months
Reviewed on 2018/10/11
Review Source: Capterra

Our team has given us really good feedback about Trainual, and it makes a great first impression on new team members.

Pros

It's simple, pretty, and functional. No real complaints.

Cons

There are some nitpicky features and functions that I wish were available or that don't work quite the way I'd want them to. The search functionality gets on my nerves sometimes as it seems to load exactly the search result I'm looking for immediately but then a second later SEVERAL results load and the one I actually want (that's most relevant) jumps further down the list. If you are a speedy clicker and try to click it before the rest of the search results load (like me), it will take you to something completely different as the rest of the results will load right as you click. I do like that it *has* search functionality and when we have had to make wide-sweeping changes it is really nice to be able to hit the enter key and see not just results in whatever category you're in but in every aspect of your company. We have used other comparable software in the past and have never had true search functionality like this before.

Response from Trainual

Thanks so much for the great feedback, Sarah! I will be sure to pass this along to our product team.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Tonya K.

Training made SIMPLE!

Used Weekly for 2+ years
Reviewed on 2019/05/20
Review Source: Capterra

Overall, trainual has been a lifesaver for me and my team. By using trainual as our training platform we are able to ramp up more new team members at one time and keep our open forums to high-level reviews of the material. This saves my trainers and supervisors hours of hand holding which in turn allows them to focus on their other daily tasks.

Pros

The use and navigation of the Trainual platform is simple and clear. My trainers are easily able to create new subjects within minutes. Also, having the ability to move entire sections from one subject to another makes life so much better. It would never work if we had to copy/paste and delete. We also love the reporting in Trainual. We can monitor our new trainees' progression and identify areas for improvement at a glance.

Cons

I cannot think of anything I don't like about trainual. It would be nice if we could choose our own color scheme to match that of our company.

Response from Trainual

Thanks for the review, Tonya - Glad we were able to simplify your process!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Maggie D.

Best Decision we have made this year!

Used Daily for 1-5 months
Reviewed on 2019/05/20
Review Source: Capterra

Using Trainual we are able to organize the content with have and share it consistently with our associates
at all properties.

Pros

Trainual is simple, user-friendly and fits our business needs perfectly. We are in the process of switching over from training our teams inconsistently to organizing and standardizing our processes with Trainual and we couldn't be more pleased with the product and service.

Cons

We need more "getting started" support - starting with a blank platform is a bit overwhelming.

Response from Trainual

Thanks for the review, Maggie! Our L&D Lead will be happy to help you with onboarding. Just email [email protected] with any questions.?

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Jonathan L.

Trainual - Great to Have!

Used Daily for 6-12 months
Reviewed on 2018/10/12
Review Source: Capterra

We have absolutely loved Trainual. The start of this year, we completely revamped our training program and with the support of Trainual software and their team, it has been a real game changer for us. We highly recommend this company and program to anyone and appreciate the continued support.

Pros

Easy to use and establish a whole training program for our entire team. Love that we can assign certain topics to team members, but also that they can go in and also request permission to other training we have built into the system.

Cons

The few instances where we have had recommendations and brought up to the Trainual team, they have been able to help us with a solution or have shown us how future versions of the software will address.

Response from Trainual

Thanks so much for the review, Jonathan! We are so happy to hear Trainual has been a game changer for your team! Stay tuned for more exciting things to come in 2019 :)

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Trainual Pricing

Starting from
US$99,00/month
Pricing options
Free Trial
Subscription
Value for money

Monthly subscription:
Pro: up to 25 employees- 99$ per month.
Premium: up to 100 employees- 199$ per month.
High Growth: up to 250 employees- 349$ per month.

Annual Billing:
Pro: up to 25 employees- 79$ per month.
Premium: up to 100 employees- 159$ per month.
High Growth: up to 250 employees- 279$ per month.

Trainual Features

  • API
  • Automatic Notifications
  • Customizable Branding
  • Employee Onboarding
  • Self Service Portal
  • Third Party Integration

  • Activity Dashboard
  • Activity Tracking
  • Applicant Tracking
  • Automatic Reminders
  • Customizable Reporting
  • Data Import/Export
  • Employee Database
  • Employee Management
  • Employee Portal
  • Employee Self Service
  • Performance Management
  • Real Time Reporting
  • Recruiting Management
  • Reporting & Statistics

Additional information for Trainual

Key features of Trainual

  • Asynchronous Learning
  • Gamification
  • Onboarding
  • Self Service Portal
  • Skills Tracking
  • Succession Planning
  • Training Management

Benefits

• Document Everything You Do In One Place: Trainual is more than an onboarding and training tool. It’s an interactive wiki for your business. Once your team starts documenting what they do, you’re on your way to building a turnkey operations manual and long-term memory bank.

• Automate Onboarding & Training: Associate content and processes by role, department, or location to create templates and automate your onboarding. If you hire someone new for that role, just assign them and they get everything they need to know and nothing they don’t.

• Stop Repeating Yourself: Instead of answering the same questions and explaining the same processes over and over, make it easy for employees to access all the information they need to do their job right the first time and every time.

• Test Employees On Their Knowledge: Ensure your people know how to do what’s expected of them with simple tests built into automated sequences. Track logins and monitor user progress. Screen your new hires or prospective employees for comprehension and commitment.

• Retain Talent & Reduce Turnover: The easiest way to keep good people around is to ensure they never feel lost in their role or in your company. Nurture and develop their skillsets and keep them in the loop with easy ongoing training.

• Cut Costs & Boost The Bottom Line: Think about how much time you spend getting each new hire up to speed. Some stuff has to happen face-to-face, but a lot of it is pretty basic. Now what’s your billable hourly rate? How much money could you be saving if you cut training time by 50% or more?

• Powerful Search For Referencing SOPs On The Go: Search for keywords and topics across all of your company’s training materials and SOPs to find and reference or update whatever you need when you need it.

• Push Updates To Your Team Automatically: As soon as any content is changed or added in Trainual, any employee who has previously completed that subject will get a notification that there is new material. They will have to log in, review, and re-complete to stay in the know.

• Embed Videos, Forms, & More: Do you use Typeforms for company-wide surveys or record how-to videos using Loom Screen Recorder? Maybe most of your training content lives on YouTube. Great! Embed it all and organize it into subject tracks by role or responsibility.

• Live Saved Changes While Editing: Create subjects and knowledge flows, auto assign content to new employees in specific roles, and use photos, videos, or upload existing docs to make training easier than ever. Never have an out of date or inconsistent training manual again.

• Custom Brand Your Account: At first login, you can add your logo and select custom colors for your account to get everything in line with your brand. Then, add your team, assign roles, and start creating subjects in no time.

• 1000+ Easy App Integrations: With native integrations to Gusto, Rippling, and Zapier, connect Trainual to the ecosystem of apps you use everyday to boost productivity across the board.

Trainual FAQs

Below are some frequently asked questions for Trainual.

Q. What type of pricing plans does Trainual offer?

Trainual offers the following pricing plans:

Starting from: US$99,00/month

Pricing model: Subscription

Free Trial: Available

Monthly subscription:
Pro: up to 25 employees- 99$ per month.
Premium: up to 100 employees- 199$ per month.
High Growth: up to 250 employees- 349$ per month.

Annual Billing:
Pro: up to 25 employees- 79$ per month.
Premium: up to 100 employees- 159$ per month.
High Growth: up to 250 employees- 279$ per month.

Q. What are the main features of Trainual?

Trainual offers the following features:

  • Asynchronous Learning
  • Gamification
  • Onboarding
  • Self Service Portal
  • Skills Tracking
  • Succession Planning
  • Training Management

Q. Who are the typical users of Trainual?

Trainual has the following typical customers:

Mid Size Business, Non Profit, Small Business

Q. What languages does Trainual support?

Trainual supports the following languages:

English

Q. What type of pricing plans does Trainual offer?

Trainual has the following pricing plans:

Subscription

Q. Does Trainual support mobile devices?

We do not have any information about what devices Trainual supports

Q. What other apps does Trainual integrate with?

Trainual integrates with the following applications:

ActiveCampaign, Basecamp, Dropbox, Harvest, LiquidPlanner, Recurly, Salesforce Sales Cloud, SurveyGizmo, Time Doctor, Wordpress

Q. What level of support does Trainual offer?

Trainual offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials