Trainual

Easy onboarding and training software for growing businesses

4,8 /5 (190 reviews) Write a Review!

Trainual Overview

What is Trainual?

Trainual is an app that makes it easier than ever to build training manuals for new or existing employees, customers, contractors, interns and volunteers alike. The platform enables business owners, managers, and human resources professionals to organize operational knowledge, document standard operating procedures, create repeatable, scalable processes, define role-based responsibilities and assign training workflows with built-in accountability.

With Trainual’s automated onboarding module, managers can assign content by role, department and location and ensure that employees receive only the most relevant information when they need it. The testing functionality allows managers to monitor the progress of their team training and have the confidence of knowing everyone understands exactly what they need to. Additionally, Trainual will automatically notify employees about any changes to previously completed training materials and ensures that they review the updated content.

Users can easily search SOPs and training materials for keywords within Trainual from the desktop app, the Chrome browser extension, or on-the-go and in-the-field with the Trainual mobile app.

At first login, you can add a logo and select a color scheme to custom brand your account. Invite your team members, and select one of our pre-loaded process and procedure templates from the Template Library to start building out your account with content in minutes.

It's easy to embed images and GIFs to make training more fun using the free stock library and GIPHY integration on Premium accounts. Add surveys, videos and customized forms into learning material then organize content in step-by-step sequences and by user roles and responsibilities. Use the built-in screen recorder tool to record and explain a process when a video overview is the easiest or best way to explain and train on it.

Trainual integrates with productivity tools such as Gusto, Zapier, Google Docs and Sheets, Slack, Asana, Teamwork, Basecamp, Dropbox, Typeform, Harvest, Dotloop, Linkedin, and more. Use the admin panel to grant user permissions and allow others to update and edit subjects—Trainual is easier when you crowdsource your company content and organize all that tribal knowledge.

Trainual stores data on a PCI Level 1 compliant cloud-based server and multimedia files are stored in an Amazon Web Services cloud storage.

Trainual Overview

Pricing

Starting from
US$99,00/month

Pricing options

Free Trial
Subscription
Value for money

Pay Monthly:

PRO PLAN starting at $99/month for up to 25 users
PREMIUM PLAN starting at $149/month for up to 25 users

Annual Billing (get 2 months free):

PRO PLAN starting at $83/month for up to 25 users
PREMIUM PLAN starting at $116/month for up to 25 users


Trainual Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia
Supported Languages
English

Media

Trainual "Subjects" view showing training modules your completion percentage, and the team members on assigned to each subject.
Trainual "My Desk" view showing your assigned and completed (or incomplete) content.
Trainual Subjects Outline view for easy editing, brainstorming, and arranging.
Trainual Topic User view, showing a video step type.
Trainual Template Marketplace where you can select process and SOP templates or examplars for content quick-starts
Trainual Account Info editor where you can set account level brand styles and personal information
Trainual screenshot: Trainual "Subjects" view showing training modules your completion percentage, and the team members on assigned to each subject. Trainual screenshot: Trainual "My Desk" view showing your assigned and completed (or incomplete) content. Trainual screenshot: Trainual Subjects Outline view for easy editing, brainstorming, and arranging. Trainual screenshot: Trainual Topic User view, showing a video step type. Trainual screenshot: Trainual Template Marketplace where you can select process and SOP templates or examplars for content quick-starts Trainual screenshot: Trainual Account Info editor where you can set account level brand styles and personal information

Trainual Reviews

Trainual Reviews

Overall rating
4,8
/
5
Excellent
153

Very good
33

Average
4

Poor
0

Terrible
0

Value for Money
4,7
Features
4,6
Ease of Use
4,7
Customer Support
4,8
98% recommended this app
Sarah H.

So far so good!

Our team has given us really good feedback about Trainual, and it makes a great first impression on new team members.


Verified Reviewer

Just what our company needed!

Overall, Trainual is something that every company needs, big or small. It's important to have a process where you can train your employees and then test them to see if they understood what they just learned. Trainual helps you do that with ease and helps your whole team get up to speed at the same time.


Mehdi L.

Get trained remotely with Trainual

just amazing


Michael C.

Don't sign up for the free trial

Really disappointed. We had high hopes.


Raegan V.

Trainual Review

Very good! Aside from the quiz features.


Sarah H.
Industry: Real Estate
Company size: 51-200 Employees

So far so good!

Used Daily for 6-12 months
Reviewed on 2018/10/11
Review Source: Capterra

Our team has given us really good feedback about Trainual, and it makes a great first impression on new team members.

Pros

It's simple, pretty, and functional. No real complaints.

Cons

There are some nitpicky features and functions that I wish were available or that don't work quite the way I'd want them to. The search functionality gets on my nerves sometimes as it seems to load exactly the search result I'm looking for immediately but then a second later SEVERAL results load and the one I actually want (that's most relevant) jumps further down the list. If you are a speedy clicker and try to click it before the rest of the search results load (like me), it will take you to something completely different as the rest of the results will load right as you click. I do like that it *has* search functionality and when we have had to make wide-sweeping changes it is really nice to be able to hit the enter key and see not just results in whatever category you're in but in every aspect of your company. We have used other comparable software in the past and have never had true search functionality like this before.

Response from Trainual

Thanks so much for the great feedback, Sarah! I will be sure to pass this along to our product team.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Marketing & Advertising
Company size: 501-1 000 Employees

Just what our company needed!

Used Daily for 6-12 months
Reviewed on 2019/05/20
Review Source: Capterra

Overall, Trainual is something that every company needs, big or small. It's important to have a process where you can train your employees and then test them to see if they understood what they just learned. Trainual helps you do that with ease and helps your whole team get up to speed at the same time.

Pros

Trainual allows you to easily create a way for your employees to learn of a new subject and then they can take a test to get tested on their knowledge of the subject after going through the training materials. For our large company, it allowed us to get our employees certified, so that we felt confident that they knew the new information on the new product we were rolling out.

Cons

There are no cons that I have been able to find.

Response from Trainual

Thanks for the review -- Happy we were able to help get your team up to speed!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Mehdi L.
Industry: Real Estate
Company size: 51-200 Employees

Get trained remotely with Trainual

Used Weekly for 6-12 months
Reviewed on 2020/08/24
Review Source: Capterra

just amazing

Pros

Easy to use even if you are not familiar with it

Cons

how tow create multitabs

Response from Trainual

Hi Mehdi! Thanks so much for your Trainual review! We're so happy that it's been easy to use, and we hope it's been impactful to your team. Please let us know if you have additional feedback or questions for us! We're always here and happy to help.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Michael C.
Industry: Construction
Company size: 11-50 Employees

Don't sign up for the free trial

Used Other for Free Trial
Reviewed on 2020/03/10
Review Source: Capterra

Really disappointed. We had high hopes.

Pros

We didn't have enough time in one week to take advantage of the software. We did find the software very expensive for what it was, and the page loads were very slow, but we also wanted more time to review before committing to what we saw as high monthly fees.

Cons

When I went to cancel the free trial, it was very difficult. I was forced to go through a customer service rep - by the time I managed to cancel, our free trial had ended and our credit card had been charged. I felt deceived. If this experience was better, I would have been more likely to consider them again in the future - we are now looking elsewhere. The customer experience after-the-fact was not a good one.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Raegan V.
Industry: Defense & Space
Company size: 51-200 Employees

Trainual Review

Used Weekly for 6-12 months
Reviewed on 2020/08/31
Review Source: Capterra

Very good! Aside from the quiz features.

Pros

Some things that I love about Trainual are the features where I can add media like videos and gifs.

Cons

There are a lot of ideas I have that would make Trainual more effective. For example, being able to play the videos right in Trainual without having to click a link and open a new tab. COLOR CUSTOMIZATION! I hate the light gray color for all of the buttons (save, next, etc) I wish it was literally any other color. But if it was customizable that would be even better. Also when creating a test there NEEDS to be an option to select how many questions/possible answers for a given test. Clicking “new question” every time and then clicking “new answer” 4 times for each question is just way too time consuming and outright annoying. There could also be different types of quiz questions! What about definition matching or something else more interactive than multiple choice. And I wish you could turn off the feature where it shows the User what they got wrong. And the “essay” exams are NOT FUNCTIONAL because there is no way for the Administrator to review and approve the submissions. It just says 100% no matter what they write. For the Quiz portion of Trainual I rate it a 2/5. There is so much more development that needs to be happening here. Otherwise it’s a good platform.

Response from Trainual

Hi Raegan! Thank you for leaving such a thoughtful review of your Trainual experience. A few of your suggestions have recently been updated in our platform, including a new "Dark Mode" feature, and PDF Imbeds which allows you to play videos (and much more!) right on the platform. We truly appreciate your suggestions and are always here if you have additional feedback!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,2/10
Based on 190 user ratings
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Trainual Pricing

Trainual Pricing

Starting from
US$99,00/month
Free Trial
Subscription
Value for money

Pay Monthly:

PRO PLAN starting at $99/month for up to 25 users
PREMIUM PLAN starting at $149/month for up to 25 users

Annual Billing (get 2 months free):

PRO PLAN starting at $83/month for up to 25 users
PREMIUM PLAN starting at $116/month for up to 25 users

Pay Monthly:

PRO PLAN starting at $99/month for up to 25 users
PREMIUM PLAN starting at $149/month for up to 25 users

Annual Billing (get 2 months free):

PRO PLAN starting at $83/month for up to 25 users
PREMIUM PLAN starting at $116/month for up to 25 users

Value for Money
4,7/5
Based on 190 user ratings
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Trainual Features

Trainual Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customizable Branding
Customizable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4,6/5
Based on 190 user ratings
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Categories

Additional information for Trainual

Additional information for Trainual

Key features of Trainual

  • Asynchronous Learning
  • Gamification
  • Onboarding
  • Self Service Portal
  • Skills Tracking
  • Succession Planning
  • Training Management

Benefits

• Document Everything You Do In One Place: Trainual is more than an onboarding and training tool. It’s an interactive wiki for your business. Once your team starts documenting what they do, you’re on your way to building a turnkey operations manual and long-term memory bank.

• Automate Onboarding & Training: Associate content and processes by role, department, or location to create templates and automate your onboarding. If you hire someone new for that role, just assign them and they get everything they need to know and nothing they don’t.

• Stop Repeating Yourself: Instead of answering the same questions and explaining the same processes over and over, make it easy for employees to access all the information they need to do their job right the first time and every time.

• Test Employees On Their Knowledge: Ensure your people know how to do what’s expected of them with simple tests built into automated sequences. Track logins and monitor user progress. Screen your new hires or prospective employees for comprehension and commitment.

• Retain Talent & Reduce Turnover: The easiest way to keep good people around is to ensure they never feel lost in their role or in your company. Nurture and develop their skillsets and keep them in the loop with easy ongoing training.

• Cut Costs & Boost The Bottom Line: Think about how much time you spend getting each new hire up to speed. Some stuff has to happen face-to-face, but a lot of it is pretty basic. Now what’s your billable hourly rate? How much money could you be saving if you cut training time by 50% or more?

• Powerful Search For Referencing SOPs On The Go: Search for keywords and topics across all of your company’s training materials and SOPs to find and reference or update whatever you need when you need it.

• Push Updates To Your Team Automatically: As soon as any content is changed or added in Trainual, any employee who has previously completed that subject will get a notification that there is new material. They will have to log in, review, and re-complete to stay in the know.

• Embed Videos, Forms, & More: Do you use Typeforms for company-wide surveys or record how-to videos using Loom Screen Recorder? Maybe most of your training content lives on YouTube. Great! Embed it all and organize it into subject tracks by role or responsibility.

• Live Saved Changes While Editing: Create subjects and knowledge flows, auto assign content to new employees in specific roles, and use photos, videos, or upload existing docs to make training easier than ever. Never have an out of date or inconsistent training manual again.

• Custom Brand Your Account: At first login, you can add your logo and select custom colors for your account to get everything in line with your brand. Then, add your team, assign roles, and start creating subjects in no time.

• 1000+ Easy App Integrations: With native integrations to Gusto, Rippling, and Zapier, connect Trainual to the ecosystem of apps you use everyday to boost productivity across the board.

Trainual FAQs

Trainual FAQs

Below are some frequently asked questions for Trainual.

Q. What type of pricing plans does Trainual offer?

Trainual offers the following pricing plans:

Starting from: US$99,00/month

Pricing model: Subscription

Free Trial: Available

Pay Monthly: PRO PLAN starting at $99/month for up to 25 users PREMIUM PLAN starting at $149/month for up to 25 users Annual Billing (get 2 months free): PRO PLAN starting at $83/month for up to 25 users PREMIUM PLAN starting at $116/month for up to 25 users

Q. What are the main features of Trainual?

Trainual offers the following features:

  • Asynchronous Learning
  • Gamification
  • Onboarding
  • Self Service Portal
  • Skills Tracking
  • Succession Planning
  • Training Management

Q. Who are the typical users of Trainual?

Trainual has the following typical customers:

, ,

Q. What languages does Trainual support?

Trainual supports the following languages:

English

Q. What type of pricing plans does Trainual offer?

Trainual has the following pricing plans:

Subscription

Q. Does Trainual support mobile devices?

Trainual supports the following devices:

Android, iPhone, iPad

Q. What other apps does Trainual integrate with?

Trainual integrates with the following applications:

ActiveCampaign, Asana, Basecamp, Dropbox Business, Gusto, Harvest, Salesforce Sales Cloud, Time Doctor, Wordpress, iorad

Q. What level of support does Trainual offer?

Trainual offers the following support options:

Phone Support, Online Support, FAQs, Knowledge Base, Video Tutorials, Forum