Trumpia

Multichannel SMS Marketing & Text Messaging Automation Tool

About Trumpia

Trumpia is a text messaging marketing automation solution designed for small to large enterprises which facilitates the management of customer campaigns across all digital channels. The SaaS solution enables users to automate processes such as collecting contacts, sending messages, engaging with prospects and handling final conversions.

Trumpia helps the healthcare industry, retail stores, banks and credit unions, fast food chains, and fine dining restaurants to improve customer engagement through mass texting, mobile keywords, data capture, online sign-up pages, appointment reminders, reporting, and more. With a centralized platform to manage campaigns across channels, users can use SMS, MMS, email, social media platforms and voice broadcasting to connect with prospects.

Businesses can use Trumpia's automation module to run campaigns and assign scores to contacts based on their activities and behavior attributes. It comes with a Text Bot, which initiates interactions with subscribers based on their response to messaging campaigns. Apart from its integration with Zapier and Salesforce for lead generation/tracking and CRM, it also allows users to schedule automated messages at specific intervals.

Trumpia provides SMS number type options such as P2P long codes, short codes, A2P long codes, toll-free numbers, and more. It also lets businesses use their landline number to send and receive messages in order to enhance customer response rates. The Shuffle Responder module allows marketers to send messages from pre-built templates based on keywords used by customers in texts. Trumpia comes with an API, which enables businesses to modify the marketing automation platform as per requirements.

Pricing starting from:

US$45,00/month

  • Free Trial
  • Subscription

Key benefits of Trumpia

• Trumpia allows businesses to engage in a two-way communication with their audience and gather insights on customers allowing them to tailor campaigns based on responses.

• Trumpia lets marketers create separate distribution groups based on various metrics and send custom text messages to help optimize conversion rates and opt-outs

• Enables businesses to maintain a clean database through manual and automated cleaning processes removing failed, wired/VOIP numbers and opt-out requests

• Trumpia lets users send out QR codes to improve customer interactions and communicate information about products and deals through interactive measures

• Businesses can use Trumpia Online to send SMS messages to selected or all distribution groups from mobile phones

Devices

Business size

S M L

Markets

Canada, United States

Supported Languages

English

Pricing starting from:

US$45,00/month

  • Free Trial
  • Subscription

Images

Customize SMS marketing with sending one-time messages to distribution list
Target customers with defined filters and import data from systems to gain insights
Creating messaging campaign with pre-built content templates via one or multiple channels
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Trumpia video
Trumpia screenshot: Customize SMS marketing with sending one-time messages to distribution list Trumpia screenshot: Target customers with defined filters and import data from systems to gain insights Trumpia screenshot: Creating messaging campaign with pre-built content templates via one or multiple channels

Features

Total features of Trumpia: 39

  • 2-Way Messaging
  • A/B Testing
  • API
  • Analytics/ROI Tracking
  • Auto-Responders
  • Automated Responses
  • Campaign Management
  • Campaign Planning
  • Channel Management
  • Contact Management
  • Data Capture and Transfer
  • Data Import/Export
  • Drip Campaigns
  • Email Marketing
  • Event Triggered Actions
  • Image Library
  • Landing Pages/Web Forms
  • Lead Management
  • Lead Qualification
  • MMS
  • Mailing List Management
  • Mass Texting
  • Message Personalization
  • Mobile Coupons
  • Mobile Keywords
  • Multi-Channel Marketing
  • Polls/Voting
  • Reporting/Analytics
  • SMS Marketing Managment
  • SMS Messaging
  • Scheduled Messaging
  • Shortcodes
  • Social Media Integration
  • Subscription Management
  • Summary Reports
  • Template Management
  • Text-to-Win
  • Visitor Management
  • WYSIWYG Editor

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Reviews

Overall rating

4,3 /5
(52)
Value for Money
4/5
Features
4/5
Ease of Use
3,8/5
Customer Support
4,4/5

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Showing 5 reviews of 52
Julio F.
Overall rating
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

3 Years in and no complaints at all

Reviewed on 2018/03/05

Pros

Trumpia has been an excellent resource for our company for over 3 years now. The ease of use, great communication, and highly effective marketing tools make working with Trumpia all the better.

Cons

I personally do not have any cons, however, I do think the mobile version of the site can be improved.

Brian S.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Trumpia API user

Reviewed on 2020/08/21

Great people who are willing to help you be successful. The support team really does go above and...

Great people who are willing to help you be successful. The support team really does go above and beyond and is a differentiator among competitors.

Pros

Robust API with the ability to build a 2-way texting platform on top. The ability to text-enable a company landline or VOIP line is vital since we deal in the SMB sector.

Cons

There are some nuances that cause occasional bugs. Sometimes the source is on our end and sometimes on the Trumpia end. I also wish when my account balance fell below the balance I wouldn't have to contact someone to reactivate it for me so I can add more funds. Sometimes this can cause minimal delays and cause us to have minor downtime with SMS. We have processes in place to prevent this in the future, but it has happened a few times. (Mainly in our test environment).

Andrew C.
Overall rating
  • Used Other for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

We decided to try trumpia a few years ago and signed up. Honestly i have not been that...

Reviewed on 2018/03/01

Pros

It obviously functions in regards to sending out texts. They system seems somewhat robust...but still not a lot that I like about it.

Cons

Email system is not very good. Texting system has some flaws in my opinion...for instance once a text is sent.. if someone replies to it after an amount of time... it can enroll them in something else because the same number is being used by other companies. I have not used Trumpia in a little while because I found something that is easier and works far better.

Heidi S.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Trumpia White Label is great

Reviewed on 2021/01/26

I've been using them since 2014 and have been satisfied with the product. I do with their sales...

I've been using them since 2014 and have been satisfied with the product. I do with their sales staff understood the product a bit better when I speak with them about options and updates.

Pros

When I decided to open my business and needed a way to run contests using a shortcode and online method for entries Trumpia was the easiest and least expensive way to white label my company. I didn't have to spend in the six figures to have a system developed. I integrated my own web address into their system and they helped me provision my own shortcode.

Cons

I wish they had more robust offerings with the ability to do more complicated contesting. Cannot do some basic instant win and other type contests using this platform.

Blake C.
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Good so far

Reviewed on 2018/03/06

Pros

Value and support has been awesome every time I call I have been able to get a quick response. I also like that they do annual and non profit discounts.

Cons

Not being able to text from your phone to a keyword. I would like to be able to set up mobile phone numbers that can text a list like other vendors.

Showing 5 reviews of 52 Read all reviews

Trumpia FAQs

Below are some frequently asked questions for Trumpia.

Trumpia offers the following pricing plans:

  • Starting from: US$45,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Base Plans: $45/mo for 1,000 SMS credits $75/mo for 2,000 SMS credits $125/mo for 5,000 SMS Credits Premium Plans with full Automation Tools & more: Standard: $195/month for 5000 SMS credits Professional: $495/month for 15,000 SMS credits Small Enterprise: $995/month for 40,000 SMS credits Medium Enterprise: $1,895/month for 100,000 SMS credits Large Enterprise: $3,995/month for 225,000 SMS credits Higher volume custom plans are also available. Contact Trumpia for more information.

We do not have any information about Trumpia features

Trumpia has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Trumpia supports the following languages:

English

Trumpia supports the following devices:

Trumpia integrates with the following applications:

Google Calendar, Google Sheets, HubSpot CRM, Salesforce Sales Cloud, Shopify, Typeform, Zapier

Trumpia offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Related categories

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