About RDPWin

RDPWin is a property management software for hotels, resorts, vacation rentals, private residence clubs, corporate housing, and other property types of all sizes. The system enables the management of reservations, GDS channels, guest information, email marketing, housekeeping, work orders, night audits, and more.

With RDPWin, users can manage reservations made through property websites on computers or mobile devices, online travel agents (OTAs) or global distribution system (GDS) websites, RDPWin's Central Reservations, and other sources. Users can control room types, rates, availability, deposits, and taxes, and distribute their property listings across more than 400 websites. Integrated email enables automated sending of communications to guests, travel agents, owners, and other groups making reservations. Emails can be fully customized in various formats and automatically populated with personal information.

RDPWin allows users to create and print owner statements and checks, and send statements to owners via email in PDF format. Front desk clerks and property owners can enter work orders, and these can be assigned out to internal or external maintenance teams or contractors. RDPWin also enables the management of housekeeping forecasts and schedules, asset histories, packages, additional guest services such as hourly activities and equipment rentals, and rewards for frequent guests.

Devices

Business size

S M L

Markets

Canada, Mexico, United States

Supported Languages

English

Images

RDPWin owner portal calendar
RDPWin availability search
RDPWin room types
RDPWin property search
RDPWin work orders
View 6 more
RDPWin video RDPWin screenshot: RDPWin owner portal calendar RDPWin screenshot: RDPWin availability search RDPWin screenshot: RDPWin room types RDPWin screenshot: RDPWin property search RDPWin screenshot: RDPWin work orders

Features

Total features of RDPWin: 52

  • API
  • Accounting
  • Accounting Integration
  • Asset Management
  • Audit Management
  • Billing & Invoicing
  • Built-in Accounting
  • CRM
  • Commission Management
  • Contact Management
  • Contract/License Management
  • Credit Card Processing
  • Customer Database
  • Document Management
  • Email Marketing
  • Employee Management
  • Extended Stay
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Guest Check-in/Check-out
  • Guest Communications
  • Guest Experience Management
  • Housekeeping Management
  • Inspection Management
  • Inventory Management
  • Loyalty Program
  • Maintenance Management
  • Marketing Automation
  • Multi-Location
  • Multi-Property
  • Online Booking
  • Online Reservations
  • Owner Management
  • Owner Statements
  • PCI Compliance
  • Payment Processing
  • Point of Sale (POS)
  • Property Management
  • Rate Management
  • Recurring/Subscription Billing
  • Rental Management
  • Reporting/Analytics
  • Reservations Management
  • Scheduling
  • Single Property
  • Site Maps
  • Site Reservation Management
  • Spa/Activity Management
  • Utility Billing
  • Vendor Management
  • Work Order Management

Alternatives

NewBook

4,7
#1 Alternative to RDPWin
NewBook is award-winning property management software built especially for the tourism and hospitality industries that...

Snappii Mobile Apps

4,6
#2 Alternative to RDPWin
Snappii mobile app builder helps you to build and customize powerful mobile business apps with no programming or coding...

ResNexus

4,8
#3 Alternative to RDPWin
ResNexus is a property management solution that helps businesses streamline processes related to room booking, email...

RMS Cloud

4,4
#4 Alternative to RDPWin
RMS is a flexible and scalable cloud-based property management solution designed to help hospitality operators increase...

Reviews

Overall rating

4 /5
(79)
Value for Money
3,8/5
Features
3,9/5
Ease of Use
3,9/5
Customer Support
4,1/5

Already have RDPWin?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 79
Verified Reviewer
Overall rating
  • Industry: Hospitality
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

RDPWIN

Reviewed on 2019/01/25

Pros

I am impressed with the support team. quick to reply and great to work with. I also like the fact that I can make my own reports in Crystal Reports.

Cons

Some features are limited or I need to purchase an additional module in order to have the advanced functionality I am looking for

Nikki H.
Overall rating
  • Industry: Hospitality
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

I have used RDP for a period of ten years. I have found it to be intuitive and fairly easy to...

Reviewed on 2018/04/13

I like many things about RDP. I think that number one on the list is the ability to customize...

I like many things about RDP. I think that number one on the list is the ability to customize packages. We are now able to offer Room/Meal/Event packages to our Conference guests. This makes for a simplistic reservation experience which makes reservation clerks and guests very happy.
We have a unique facility and our business model would not fit neatly into any traditional classifications. For this reason, we needed a software program that could be adapted to our very specific needs. RDP has been able to deliver.
I use the Reservations module daily and have found it to be easy to use and most people are trained without difficulty. I am especially fond of the tape chart feature. Over the years we have gradually utilized features like the color codes on the tape chart. I am a visual person and I find this tool invaluable.
We have created and modified many reports for our various departments over the years. Our library of reports is impressive. We have created reports for every departmental need and are pleased with the ability of RDP/Crystal Reports to be tailored.

Pros

I like many things about RDP. I think that number one on the list is the ability to customize packages. We are now able to offer Room/Meal/Event packages to our Conference guests. This makes for a simplistic reservation experience which makes reservation clerks and guests very happy.
We have a unique facility and our business model would not fit neatly into any traditional classifications. For this reason, we needed a software program that could be adapted to our very specific needs. RDP has been able to deliver.
I use the Reservations module daily and have found it to be easy to use and most people are trained without difficulty. I am especially fond of the tape chart feature. Over the years we have gradually utilized features like the color codes on the tape chart. I am a visual person and I find this tool invaluable.
We have created and modified many reports for our various departments over the years. Our library of reports is impressive. We have created reports for every departmental need and are pleased with the ability of RDP/Crystal Reports to be tailored.

Cons

One complaint I hear consistently from our Sales Department is that re-bookings are not simple enough and that there is no ability to add reminders/calendars for tasks related to contracts. Also, our events coordinators complain about the difficulty related to event checklists and reminders.
We believe that the sales/events related portion of the software needs a complete overhaul. We were given a name of an event software company who were considering an interface with RDP that would address all of our needs. It would be nice if RDP could integrate their Events program with their Reservation/IRM modules.

Darcy L.
Overall rating
  • Industry: Hospitality
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

RDP

Reviewed on 2018/10/22

RDP support and staff has always been extremely responsive.

RDP support and staff has always been extremely responsive.

Pros

The system is fully integrated with housekeeping, reservations, maintenance, accounting, front desk and data, features. Everything is easy to access and the data analysis/stats reports are extremely useful. Owners can also access to book their own reservations, check work orders, etc. Mobile app is good as well and info is easy to load.

Cons

Software is server based. Every time there is an update/upgrade, we experience problems. We are still experiencing problems after our upgrade to version 5.0 and these upgrades are expensive. I would also like to see a brief training program from RDP after the upgrade at no charge. I take issue with the fact that RDP charges for "training sessions" and they are extremely expensive (training should be part of the purchase of and upgrades to the software). Loading rates, rate plan cutoffs, discounts, rate tables, is a tedious chore and takes an unreasonable amount of time to accomplish and because of the numerous steps involved, errors occur. The software is "inflexible" in many areas such as the inability to make adjustments to a reservation after the reservation has been "checked in" to the system.

Verified Reviewer
Overall rating
  • Industry: Hospitality
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

RDPWin software review

Reviewed on 2018/10/12

The overall experience has been positive. The sales people are pleasant, honest and capable. We...

The overall experience has been positive. The sales people are pleasant, honest and capable. We realize PMS software is a necessity in the lodging industry and RDPWin does everything we need it to do. Never have had a crash, glitch or hiccup when looking strictly at RDPWin. Integrating with POS systems is a different story. That has not been a positive experience.

Pros

RDPWin has helped our lodging facility track overall performance more efficiently than before. Their reports (via Crystal Reports) are clear and concise and provide management with up-to-date statistics needed in the industry. RDPWin is fairly easy to use. The software is reliable and functions properly.

Cons

The software is dated, needs a fresh, modern look and should move to integrating cloud-based POS systems to adapt to today's market. RDPWin should think about making an all-in-one system that incorporates a POS (like Oracle) to help lodging facilities as a whole. Tech support could be more willing to please the consumer.

Verified Reviewer
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Multi-Ownership Management Features

Reviewed on 2018/03/21

Pros

This software has a the unique ability to track and run reports for individual units. If you are using Property Management System to rent/lease multiple units that have different ownership structures this is great software to do so.
Great value for any small-mid size property that is looking to update old software.

Cons

Up-front costs are much lower than other PMS for hotels but this system requires you to host on your server. There was no cloud options for running the software (This may have changed since we put this system in place in a hotel setting in 2011 and used it until 2013).

Response from Resort Data Processing

As of 2013 we do offer cloud solutions as well as great value compared to other cloud based PMS systems.

Showing 5 reviews of 79 Read all reviews

RDPWin FAQs

Below are some frequently asked questions for RDPWin.

RDPWin offers the following pricing plans:

  • Starting from: US$500,00/month
  • Pricing model: Subscription
  • Free Trial: Available

We do not have any information about RDPWin features

RDPWin has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

RDPWin supports the following languages:

English

RDPWin supports the following devices:

RDPWin integrates with the following applications:

Google Analytics, Microsoft Power BI, QuickBooks Online Advanced, SiteMinder

RDPWin offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for RDPWin.