RDPWin

About RDPWin
RDPWin is a property management software for hotels, resorts, vacation rentals, private residence clubs, corporate housing, and other property types of all sizes. The system enables the management of reservations, GDS channels, guest information, email marketing, housekeeping, work orders, night audits, and more.
With RDPWin, users can manage reservations made through property websites on computers or mobile devices, online travel agents (OTAs) or global distribution system (GDS) websites, RDPWin's Central Reservations, and other sources. Users can control room types, rates, availability, deposits, and taxes, and distribute their property listings across more than 400 websites. Integrated email enables automated sending of communications to guests, travel agents, owners, and other groups making reservations. Emails can be fully customized in various formats and automatically populated with personal information.
RDPWin allows users to create and print owner statements and checks, and send statements to owners via email in PDF format. Front desk clerks and property owners can enter work orders, and these can be assigned out to internal or external maintenance teams or contractors. RDPWin also enables the management of housekeeping forecasts and schedules, asset histories, packages, additional guest services such as hourly activities and equipment rentals, and rewards for frequent guests.
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Reviews
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- Industry: Hospitality
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Over 6 years working with RDP
Reviewed on 2018/04/16
Pros
the software is pretty easy to use and learn. Many drop down menus to look through if you aren't sure what you are looking for, you can poke around to find it. Adding rates and packages are easy.
Cons
I wish all the add ons weren't so much money. I understand the concept, but for independent hotels, it's hard to convince the owners to spend. Also, the IRM is very basic. It would be nice if you could improve that to be up to par with other booking engines.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Great PMS for properties that manage vacation rentals/condos.
Reviewed on 2018/04/16
Pros
Contemplates well all possible scenarios and revenue sharing set ups including travel agents, wholesalers, OTAs, etc. Also contemplates possible owner charges, shared expenses, reservation related charges, and customer management features.
Cons
While the reporting system is infinitely customizable, the Crystal reports software is tough for average employees. Also many features are available is additional modules with additional purchase expenses and annual support fees. And finally support is not available with a simple call but rather has to be scheduled for the most part.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
works but is not without its kinks. Rates changing randomly, updates cause more problems than...
Reviewed on 2018/04/11
I could check guests in/out of hotel
I could check guests in/out of hotel
Pros
The software is relatively easy to learn and navigate. functions mostly as it should. staff is friendly when available
Cons
No real 24 hr support without fees. Cant even upload a support ticket on the weekends or overnight which is kinda ridiculous.
Response from Resort Data Processing
Hi Jordan,
We do have our support portal open 24/7. While we do charge a fee for after hours calls you could submit a ticket and we will assist you as soon as we can, often within the next business day.
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Robust software perfect for property management / hotel combo
Reviewed on 2018/05/09
Pros
We chose this software because it fit our needs as a property manager (vacation rentals) as well as our hotel business . There are a lot of features and it can be customized to fit most of your needs if you are in the industry. It has a database style feel and many custom options.
Cons
The software also feels almost too advanced with many features you will never use. Sometimes it can be challenging to figure out how to do something simple in the system. It is not very intuitive or user friendly. But once it is fully set up and customized, screens can be limited for the front desk so they don't get overwhelmed. I'd recommend having a technical person run point on the initial configuration.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
We have been using this software for over 30
Reviewed on 2018/02/09
We have been approached by other companies but we have been very satisfied with RDP. We have tried...
We have been approached by other companies but we have been very satisfied with RDP. We have tried some demo versions of other software but there was always something missing that we got with RDP so we have been sticking with it .
Pros
Very stable and well adapted to hotel control, this company has been in the lodging industry for a very long time. Support is great
Cons
The only thing that is touchy in our case is setting up the crazy lodging taxe we have in quebec, thanks to RDP support we were able to find a way . Not quite as convenient as I would have want but works ok.
RDPWin FAQs
Below are some frequently asked questions for RDPWin.Q. What type of pricing plans does RDPWin offer?
RDPWin offers the following pricing plans:
- Starting from: US$500.00/month
- Pricing model: Subscription
- Free Trial: Available
Pricing is dependent on size of the property, functionality desired & server location. On-premise systems range from $20,000 to over $100,000 one-time purchase price. Cloud hosted deployments range from $500 to $4,000/month. Contact Resort Data Processing for personalized pricing.
Q. Who are the typical users of RDPWin?
RDPWin has the following typical customers:
11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does RDPWin support?
RDPWin supports the following languages:
English
Q. Does RDPWin support mobile devices?
RDPWin supports the following devices:
Q. What other apps does RDPWin integrate with?
RDPWin integrates with the following applications:
Amadeus, Bepoz, Google Analytics 360, Inntopia Commerce, M3 Accounting Core, Microsoft Power BI, QuickBooks Online Advanced, Revinate, SAP Crystal Reports, SendSquared, SiteMinder, Squirrel POS, Vrbo
Q. What level of support does RDPWin offer?
RDPWin offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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