Infinity

Infinity

Call intelligence platform for businesses of all sizes

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Infinity Overview

Infinity is a web-based software solution for businesses of any size that manage customer success, conversational marketing, and call records all in one location. Infinity comes with a call tracking feature, which provides an additional source of analysis when creating pathways to generate revenue. This ensures that any marketing campaign is tracked properly and sales are matched according to the initial source of the campaign. In addition, call tracking can locate offline numbers from sources such as flyers, business cards, or broadcast adverts to analyze all aspects of your marketing initiative.

The system is also designed to speed up the onboarding process of new hires in order to use that time spent on moving the business forward. Infinity Tracking provides a platform to not only create customized online training courses but also maintain a storage of content for frequent and successful modules that have been successful in the past.

Pricing

Starting from
US$65,00/month
Pricing options
Free Trial
Subscription

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

English

Infinity Pricing

Starting from
US$65,00/month
Pricing options
Free Trial
Subscription

Please contact Infinity directly for detailed pricing information.

Infinity Features

  • API
  • CRM Integration
  • Call Recording
  • Call Routing
  • Caller ID

  • Activity Dashboard
  • Automatic Notifications
  • Call Monitoring
  • Call Reporting
  • Call Transfer
  • Chat
  • Communication Management
  • Conferencing
  • Instant Messaging
  • Live / Video Conferencing
  • Monitoring
  • Reporting & Statistics
  • SMS Integration
  • Third Party Integration
  • Voice Mail

Additional information for Infinity

Key features of Infinity

  • Call Recording
  • Call Routing
  • Call Sharing
  • Campaign Management
  • Conversion Tracking
  • File Transfer
  • IVR / Voice Recognition
  • Instant Retrieval
  • Keyword Tracking
  • On-Demand Recording

Benefits

• Infinity provides international tracking numbers for over 75 countries.
• Infinity integrates with multiple CRM systems to gain knowledge of the customer to drive sales.
• A project management feature helps the onboarding process run smoothly.
• Infinity's geolocation feature displays where a call has originated from before the phone is answered.
• Detailed missed call alerts ensure a potential customer is not missed during non work hours.

Infinity FAQs

Below are some frequently asked questions for Infinity.

Q. What type of pricing plans does Infinity offer?

Infinity offers the following pricing plans:

Starting from: US$65,00/month

Pricing model: Subscription

Free Trial: Not Available

Please contact Infinity directly for detailed pricing information.

Q. What are the main features of Infinity?

Infinity offers the following features:

  • Call Recording
  • Call Routing
  • Call Sharing
  • Campaign Management
  • Conversion Tracking
  • File Transfer
  • IVR / Voice Recognition
  • Instant Retrieval
  • Keyword Tracking
  • On-Demand Recording

Q. Who are the typical users of Infinity?

Infinity has the following typical customers:

Large Enterprises, Mid Size Business, Non Profit, Small Business

Q. What languages does Infinity support?

Infinity supports the following languages:

English

Q. What type of pricing plans does Infinity offer?

Infinity has the following pricing plans:

Subscription

Q. Does Infinity support mobile devices?

We do not have any information about what devices Infinity supports

Q. What other apps does Infinity integrate with?

Infinity integrates with the following applications:

Campaign Manager, Google Analytics, Optimizely, Quantcast, Salesforce Sales Cloud, Webtrends

Q. What level of support does Infinity offer?

Infinity offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials