AutoRaptor CRM

AutoRaptor CRM

Auto Dealer with automated multi channel communication tools

4.4/5 (193 reviews)

AutoRaptor CRM Overview

AutoRaptor is a cloud-based platform designed for automotive businesses to help them initiate and maintain communication with their customers. AutoRaptor automates texts and emails to clients to help eliminate manual effort, allows users to send targeted campaigns, and enables dealerships to capture and keep track of leads in a single place. The Round Robin feature ensures that leads are equally and automatically distributed, which helps sales reps to respond promptly to each customer.

AutoRaptor can scan licenses and VINs from smartphones in order to help reduce buyers’ waiting time. The cloud-based platform helps with scheduling and automation so that sales teams can stay on track and motivated through action plans, tasks, workflows, and push notification reminders. Through AutoRaptor’s text messaging tool, sales representatives can respond to leads and keep them engaged without taking too much time. All the information is logged and tracked for accountability and reporting.

Sales reps are able to access leads on their smartphones by using AutoRaptor’s mobile apps and can also send emails and texts, schedule appointments, update notes, and log sales. AutoRaptor’s communication tools allow users to stay in touch with their potential and existing customers to build loyal relationships.

Pricing

Starting from
US$499,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Canada, United States

Supported Languages

English

AutoRaptor CRM Reviews

Overall rating
4.4/5
91% positive reviews
135
Excellent
40
Very good
16
Average
1
Poor
1
Terrible
Phil B.

autoraptor a great crm

Used Daily for 1+ year
Reviewed on 2018/08/02
Review Source: Capterra

overall AutoRaptor is a great value crm... I enjoy using it for the most part... there is of course room for improvement however support is great and the crm is very functional.. I would recommend this to any dealer looking for an affordable crm to get the job done.

Pros

the software is very helpful with the methods I can contact my customer and how they can communicate with me... I enjoy being able to email customers although email is getting a little outdated as time goes on which brings me to the other great thing is the ability to text customers also through autoraptor. inventory is updated daily and that's kinda good. support is also great as you can message support team and they are highly responsive and helpful.

Cons

cons would be if I have a quick sale sometimes the inventory hasn't yet updated into raptor so when I go in after the fact or right after the sale... sometimes I cannot find the vehicle because it hadn't updated from our dms. so im not sure if that's an us thing or a them thing.. I do not like how the mobile app functions, its too basic and does not let you do things id like to do easily with it... such as claiming an upsheet, you cant do that on the mobile app... also trying to text images through autoraptor can be a little bit of a process almost to the point where id almost rather use my personal phone to send pics which I don't like b/c then customer have my personal number... so in short images could be uploaded to them from our website or by other means to simplfy sending customers images of cars... mobile app needs a big big update... also tasks in mobil app isn't very good either.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Dave P.

Functional and user friendly

Used Daily for 2+ years
Reviewed on 2019/05/14
Review Source: Capterra

I've been using Auto Raptor for many years now and in the interim have changed offices within my company that required me to use many other CRM software. So far I like Auto Raptor better than all the others.

Pros

As we all know, Software functionality is more based on how well the end user and the designer think alike. If the thought process of the designer and the end user are similar, functionality for the end user is smooth and flawless. If not, they will eventually try to find something they get along with better. I concur with the designer's ideas of what is user friendly and useful information. The best part is the support I get when I need help. The support team is the most amazing team I have ever worked with. Fast, very accurate and very friendly. I've never experienced anything better.

Cons

Like all software, it is always a work in progress. If it were not for the support team and their amazing attention to my speedy needs, I would complain about occasional changes to the usability of the software, however because of the support team, I can't think of anything I would like to complaine about.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Daniel A.

Remains to be the best CRM for the money

Used Daily for 2+ years
Reviewed on 2018/08/06
Review Source: Capterra

AutoRaptor has enabled us to increase our accountability on our sales force by giving us the ability to easily track activity. If managed properly, it also has eliminated the "skateing syndrom" on our sales floor so there is no more of the "hey, that was my customer" BS. The texting feature is also a big one. Very seamless and easy to follow the communications between sale person and customer.

Pros

it is intuitive. A first time user does not have much trouble navigating the site and understanding the ins and outs of the CRM which is a big deal. Definitely their customer support is top notch! They really strive to understand the issue and work hard to resolve it. Speed is the third thing. When we signed up years ago it was lightening fast from page to page which no other CRM we tested could do at the time. Today it still remains fast (although not as fast as it used to be). Possibly the additional features or the size of our database has hurt the search speeds a bit but it is still hands down the fastest we've experienced.

Cons

Very little. I'm not sure the thing I like the least can be resolved but if I had a wish it would be for the system merge contacts better. I understand why it is a complex issue to fix so this is not a complaint; just a wish.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Ciara C.

It's a Major Upgrade For Our Company

Used Daily for 2+ years
Reviewed on 2019/08/29
Review Source: Capterra

We were on an Archaic CRM before this one so anything was an upgrade from that but this CRM surpassed my expectations. From the 700Credit Integration to being able to see my inventory move around in real time, it is definitely a well put together software.

Pros

Ease of Use
Functionality & Design
Services Offered
One Stop Shop
700 Credit Integration
Overall Put Together Software

Cons

There aren't any cons that I can think of at this time. I thoroughly enjoyed using this software as of right now.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
William S.

The best CRM

Used Daily for 1-5 months
Reviewed on 2019/10/02
Review Source: Capterra

With autoraptor CRM we were able to manage every lead that we touched in a very professional way engaging with customers via phone call, text and email.

Pros

I'm very satisfied with the ease of use and how convenient it is to engage with daily leads. The fact that you send a text message and after gives the opt option (that's a huge +).. Customizing our templates is great. The sales team, tech support and customer service is the best I've ever dealt with. I've already recommended this software to others how it was recommended to me.

I'm sure theres alot more to do with this software that we haven't gotten into and but it took me 1 days to be 100% convinced.

Cons

With all reality I haven't found any Cons with this Software.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

AutoRaptor CRM Pricing

Starting from
US$499,00/month
Pricing options
Free Trial
Subscription
Value for money

The entire AutoRaptor suite of features is available for $499/month. Contact AutoRaptor for more information on pricing.

AutoRaptor CRM Features

  • Activity Tracking
  • Contact Database
  • Contact Management
  • Email Integration
  • Lead Management
  • Sales Reporting

  • API
  • Activity Dashboard
  • Automatic Notifications
  • CRM Integration
  • Collaboration Tools
  • Customizable Templates
  • Data Import/Export
  • Monitoring
  • Real Time Data
  • Reporting & Statistics
  • Sales Analytics
  • Sales Tracking
  • Search Functionality
  • Third Party Integration

Additional information for AutoRaptor CRM

Key features of AutoRaptor CRM

  • Activity Tracking
  • Campaign Management
  • Contact Database
  • Contact Management
  • Document Storage
  • Email Integration
  • Email Marketing
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Mobile Access
  • Prospecting Tools
  • Referral Tracking
  • Task Management
  • Website Integration
  • Workflow Management

Benefits

• AutoRaptor offers a searchable database to help users find leads. It provides data filters with different characteristics and categories to help users draw only relevant results.

• All communications with customers are recorded within the AutoRaptor system to help representatives stay consistent in their follow-up calls, emails, and texts.

• AutoRaptor has a temperature gauge to help users prioritize their sales pipeline and offers task reminders customized for every person on the sales team.

• Sales reps can send targeted text messages to a specific group of contacts at once.

• AutoRaptor helps boost marketing and reach through custom blasts on existing or custom templates. The system also helps filter customers by status and interest in the sales process.

AutoRaptor CRM FAQs

Below are some frequently asked questions for AutoRaptor CRM.

Q. What type of pricing plans does AutoRaptor CRM offer?

AutoRaptor CRM offers the following pricing plans:

Starting from: US$499,00/month

Pricing model: Subscription

Free Trial: Available

The entire AutoRaptor suite of features is available for $499/month. Contact AutoRaptor for more information on pricing.

Q. What are the main features of AutoRaptor CRM?

AutoRaptor CRM offers the following features:

  • Activity Tracking
  • Campaign Management
  • Contact Database
  • Contact Management
  • Document Storage
  • Email Integration
  • Email Marketing
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Mobile Access
  • Prospecting Tools
  • Referral Tracking
  • Task Management
  • Website Integration
  • Workflow Management

Q. Who are the typical users of AutoRaptor CRM?

AutoRaptor CRM has the following typical customers:

Mid Size Business, Small Business

Q. What languages does AutoRaptor CRM support?

AutoRaptor CRM supports the following languages:

English

Q. What type of pricing plans does AutoRaptor CRM offer?

AutoRaptor CRM has the following pricing plans:

Subscription

Q. Does AutoRaptor CRM support mobile devices?

AutoRaptor CRM supports the following devices:

Android, iPhone

Q. What other apps does AutoRaptor CRM integrate with?

AutoRaptor CRM integrates with the following applications:

Autosoft, Carsforsale.com, TRACK

Q. What level of support does AutoRaptor CRM offer?

AutoRaptor CRM offers the following support options:

Online Support, Phone Support